RE: cannot restore license - no backed up licenses were found

I had the same problem and this fixed it for me (WMP 9, Windows 98SE):

http://support.microsoft.com/default...b;en-us;891122

It also applies to ME.

They certainly hide this one away!

"Sundae" wrote:

> I can't restore my licenses in Media Player 9 series. Getting error saying
> "Windows Media Player cannot restore your licenses because no backed up
> licenses were found on your computer". I see Microsoft has a fix for this
> for version 10 for XP and 2000 but I have Windows ME (kb #886610).
> Does anyone have any idea if there is a fix out there somewhere for my OS?
> Or how to fix it at all? I'm trying to copy licenses from one computer to
> another so I can play copyrighted music. Walmart.com gave me instructions
> but I need to restore my licenses.
> Help...

I assume this is going to work (Martin wouldn't lie, would he?). Micro$oft
wanted to charge me $35 to "look into" the problem *with their software*. I
sincerely doubt they're going to be able to get away with this business model
for much longer - charging people to fix problems with their own products.
With Google and others being so much more customer focused, Microsoft's
monopoly on all PCs is quickly coming to and end.

Thank you, Martin, for giving us for free what Microsoft would charge us to
simply investigate - with no promise of a solution!

"Martin Wilkinson" wrote:

> I had the same problem and this fixed it for me (WMP 9, Windows 98SE):
>
> http://support.microsoft.com/default...b;en-us;891122
>
> It also applies to ME.
>
> They certainly hide this one away!
>
> "Sundae" wrote:
>
> > I can't restore my licenses in Media Player 9 series. Getting error saying
> > "Windows Media Player cannot restore your licenses because no backed up
> > licenses were found on your computer". I see Microsoft has a fix for this
> > for version 10 for XP and 2000 but I have Windows ME (kb #886610).
> > Does anyone have any idea if there is a fix out there somewhere for my OS?
> > Or how to fix it at all? I'm trying to copy licenses from one computer to
> > another so I can play copyrighted music. Walmart.com gave me instructions
> > but I need to restore my licenses.
> > Help...

It appears I spoke too soon. After installing the software that Martin
pointed to (and rebooting) I again tried to restore my licenses. Now I get
"Windows Media Player encountered an unknown error". Sigh.

I will start a new posting to explain exactly the scenario with hopes that
someone will offer a solution.

"Martin Wilkinson" wrote:

> I had the same problem and this fixed it for me (WMP 9, Windows 98SE):
>
> http://support.microsoft.com/default...b;en-us;891122
>
> It also applies to ME.
>
> They certainly hide this one away!
>
> "Sundae" wrote:
>
> > I can't restore my licenses in Media Player 9 series. Getting error saying
> > "Windows Media Player cannot restore your licenses because no backed up
> > licenses were found on your computer". I see Microsoft has a fix for this
> > for version 10 for XP and 2000 but I have Windows ME (kb #886610).
> > Does anyone have any idea if there is a fix out there somewhere for my OS?
> > Or how to fix it at all? I'm trying to copy licenses from one computer to
> > another so I can play copyrighted music. Walmart.com gave me instructions
> > but I need to restore my licenses.
> > Help...