WMP problem

I'm trying to legally download a pay-per-view video that I subscribe to and
it keeps giving me the following error:

Windows Media Player encountered an unknown error. This can occur when
another program or operating system component encounters a problem but does
not communicate the nature of the problem to the Player.

Error ID = 0xC00D11CD, Condition ID = 0x00000000

I've already contacted the company about this error and they told me to
reinstall Windows Media Player 10. I did as I was told and I still get the
same error. By the way, I have Windows XP Home Edition on my computer.
Anybody, please help. Thank you.

That's "Error: Unknown Error", so there's nothing to go on here, really.
http://zachd.com/pss/pss.html#isolate
is about all the starting point I'd have for that.

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "Where the Streets Have No Name" by "U2" in WMP10.
--

"chaudie" <chaudie@discussions.microsoft.com> wrote in message
news:B5DE6137-BDCF-44B5-A3D2-B522ACBF00A5@microsoft.com...
> I'm trying to legally download a pay-per-view video that I subscribe to
> and
> it keeps giving me the following error:
>
> Windows Media Player encountered an unknown error. This can occur when
> another program or operating system component encounters a problem but
> does
> not communicate the nature of the problem to the Player.
>
> Error ID = 0xC00D11CD, Condition ID = 0x00000000
>
> I've already contacted the company about this error and they told me to
> reinstall Windows Media Player 10. I did as I was told and I still get
> the
> same error. By the way, I have Windows XP Home Edition on my computer.
> Anybody, please help. Thank you.