Exactly the same here. In my case, I upgraded to XP from 2000 and then went
to Media Player 10.

Any clues would be greatly appreciated because this is annoying.

Geoff.

"David Teich" wrote:

> I put an album in my CD and MP shows "unknown artist". I click "find album
> info" and it successfully find the album. It tells me to click "finish" to
> bring that info back to the Player. I do but it doesn't. The tracks stay
> "Unknown" and if I rip the CD it's an an 'unknown' folder.
>
> I've seen posts close to but not addressing this problem. Any help out there?

DITTO!!!!

My MP10 player was installed with my new laptop.

Also, if I edit my library, it takes FOREVER to manually do it. If I change
a song title from "Track_01" to something meaningful, it takes about 90
seconds to accept my entry. Same thing with artist, album name, genre, etc.
It's brutal.

If someone out there knows anything about this, please let us know.

"Geoff" wrote:

> Exactly the same here. In my case, I upgraded to XP from 2000 and then went
> to Media Player 10.
>
> Any clues would be greatly appreciated because this is annoying.
>
> Geoff.
>
> "David Teich" wrote:
>
> > I put an album in my CD and MP shows "unknown artist". I click "find album
> > info" and it successfully find the album. It tells me to click "finish" to
> > bring that info back to the Player. I do but it doesn't. The tracks stay
> > "Unknown" and if I rip the CD it's an an 'unknown' folder.
> >
> > I've seen posts close to but not addressing this problem. Any help out there?

Nobody seems interested in helping us, so here's what I've been doing.
RealPlayer reads the db info accurately but it's user interface isn't as
nice. I load CD's with RealPlayer, then I import then to MP. Depending on my
mood, I'll then use MP or RP, since both will work.

It's a pain, but it works.

David

"Ty" wrote:

> DITTO!!!!
>
> My MP10 player was installed with my new laptop.
>
> Also, if I edit my library, it takes FOREVER to manually do it. If I change
> a song title from "Track_01" to something meaningful, it takes about 90
> seconds to accept my entry. Same thing with artist, album name, genre, etc.
> It's brutal.
>
> If someone out there knows anything about this, please let us know.
>
> "Geoff" wrote:
>
> > Exactly the same here. In my case, I upgraded to XP from 2000 and then went
> > to Media Player 10.
> >
> > Any clues would be greatly appreciated because this is annoying.
> >
> > Geoff.
> >
> > "David Teich" wrote:
> >
> > > I put an album in my CD and MP shows "unknown artist". I click "find album
> > > info" and it successfully find the album. It tells me to click "finish" to
> > > bring that info back to the Player. I do but it doesn't. The tracks stay
> > > "Unknown" and if I rip the CD it's an an 'unknown' folder.
> > >
> > > I've seen posts close to but not addressing this problem. Any help out there?

Thanks for the tip David.

Ty, I have exactly the same symptoms when trying to edit any track detail
i.e. it takes minutes to do just one field.

I'm sure this will get some attention when more people start suffering from
it. Oh well.

Geoff.

"David Teich" wrote:

> Nobody seems interested in helping us, so here's what I've been doing.
> RealPlayer reads the db info accurately but it's user interface isn't as
> nice. I load CD's with RealPlayer, then I import then to MP. Depending on my
> mood, I'll then use MP or RP, since both will work.
>
> It's a pain, but it works.
>
> David
>
> "Ty" wrote:
>
> > DITTO!!!!
> >
> > My MP10 player was installed with my new laptop.
> >
> > Also, if I edit my library, it takes FOREVER to manually do it. If I change
> > a song title from "Track_01" to something meaningful, it takes about 90
> > seconds to accept my entry. Same thing with artist, album name, genre, etc.
> > It's brutal.
> >
> > If someone out there knows anything about this, please let us know.
> >
> > "Geoff" wrote:
> >
> > > Exactly the same here. In my case, I upgraded to XP from 2000 and then went
> > > to Media Player 10.
> > >
> > > Any clues would be greatly appreciated because this is annoying.
> > >
> > > Geoff.
> > >
> > > "David Teich" wrote:
> > >
> > > > I put an album in my CD and MP shows "unknown artist". I click "find album
> > > > info" and it successfully find the album. It tells me to click "finish" to
> > > > bring that info back to the Player. I do but it doesn't. The tracks stay
> > > > "Unknown" and if I rip the CD it's an an 'unknown' folder.
> > > >
> > > > I've seen posts close to but not addressing this problem. Any help out there?

That should have been addressed before via this:
http://zachd.com/pss/pss.html#medialibrary
or similar. For the v10 player, the database would be the latest .wmdb file
under:
===
%USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player
===

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Geoff" <Geoff@discussions.microsoft.com> wrote in message
news:2C0CD891-6A99-4446-A346-6B66B13B4FC3@microsoft.com...
> Exactly the same here. In my case, I upgraded to XP from 2000 and then
> went
> to Media Player 10.
>
> Any clues would be greatly appreciated because this is annoying.
>
> Geoff.
>
> "David Teich" wrote:
>
>> I put an album in my CD and MP shows "unknown artist". I click "find
>> album
>> info" and it successfully find the album. It tells me to click "finish"
>> to
>> bring that info back to the Player. I do but it doesn't. The tracks stay
>> "Unknown" and if I rip the CD it's an an 'unknown' folder.
>>
>> I've seen posts close to but not addressing this problem. Any help out
>> there?

Thanks for the update Zach.

I had scanned your page before and tried deleting/rebuilding my media
library file. Unfortunately, it makes no difference to either problem:
1. Updating an "unknown" cd and finding the info, doesn't update the track
listing
2. When you come to update a track element (e.g. artist name etc) it takes
minutes to complete.

Something else is screwed up.

Geoff.

"zachd [ms]" wrote:

>
> That should have been addressed before via this:
> http://zachd.com/pss/pss.html#medialibrary
> or similar. For the v10 player, the database would be the latest .wmdb file
> under:
> ===
> %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player
> ===
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> news:2C0CD891-6A99-4446-A346-6B66B13B4FC3@microsoft.com...
> > Exactly the same here. In my case, I upgraded to XP from 2000 and then
> > went
> > to Media Player 10.
> >
> > Any clues would be greatly appreciated because this is annoying.
> >
> > Geoff.
> >
> > "David Teich" wrote:
> >
> >> I put an album in my CD and MP shows "unknown artist". I click "find
> >> album
> >> info" and it successfully find the album. It tells me to click "finish"
> >> to
> >> bring that info back to the Player. I do but it doesn't. The tracks stay
> >> "Unknown" and if I rip the CD it's an an 'unknown' folder.
> >>
> >> I've seen posts close to but not addressing this problem. Any help out
> >> there?
>
>
>

What happens if you log on to another user account on the system - does that
show the same defect or not?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Geoff" <Geoff@discussions.microsoft.com> wrote in message
news:BA57FED5-A224-4B81-89D3-F141580F096B@microsoft.com...
> Thanks for the update Zach.
>
> I had scanned your page before and tried deleting/rebuilding my media
> library file. Unfortunately, it makes no difference to either problem:
> 1. Updating an "unknown" cd and finding the info, doesn't update the track
> listing
> 2. When you come to update a track element (e.g. artist name etc) it takes
> minutes to complete.
>
> Something else is screwed up.
>
> Geoff.
>
> "zachd [ms]" wrote:
>
>>
>> That should have been addressed before via this:
>> http://zachd.com/pss/pss.html#medialibrary
>> or similar. For the v10 player, the database would be the latest .wmdb
>> file
>> under:
>> ===
>> %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player
>> ===
>>
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
>> news:2C0CD891-6A99-4446-A346-6B66B13B4FC3@microsoft.com...
>> > Exactly the same here. In my case, I upgraded to XP from 2000 and then
>> > went
>> > to Media Player 10.
>> >
>> > Any clues would be greatly appreciated because this is annoying.
>> >
>> > Geoff.
>> >
>> > "David Teich" wrote:
>> >
>> >> I put an album in my CD and MP shows "unknown artist". I click "find
>> >> album
>> >> info" and it successfully find the album. It tells me to click
>> >> "finish"
>> >> to
>> >> bring that info back to the Player. I do but it doesn't. The tracks
>> >> stay
>> >> "Unknown" and if I rip the CD it's an an 'unknown' folder.
>> >>
>> >> I've seen posts close to but not addressing this problem. Any help out
>> >> there?
>>
>>
>>

Hi Zach.

I created a temp user with admin privileges and the same thing happened with
that account. No joy.

Geoff.

"zachd [ms]" wrote:

>
> What happens if you log on to another user account on the system - does that
> show the same defect or not?
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> news:BA57FED5-A224-4B81-89D3-F141580F096B@microsoft.com...
> > Thanks for the update Zach.
> >
> > I had scanned your page before and tried deleting/rebuilding my media
> > library file. Unfortunately, it makes no difference to either problem:
> > 1. Updating an "unknown" cd and finding the info, doesn't update the track
> > listing
> > 2. When you come to update a track element (e.g. artist name etc) it takes
> > minutes to complete.
> >
> > Something else is screwed up.
> >
> > Geoff.
> >
> > "zachd [ms]" wrote:
> >
> >>
> >> That should have been addressed before via this:
> >> http://zachd.com/pss/pss.html#medialibrary
> >> or similar. For the v10 player, the database would be the latest .wmdb
> >> file
> >> under:
> >> ===
> >> %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player
> >> ===
> >>
> >> --
> >> (speaking for myself and doing this in my free time)
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> >> news:2C0CD891-6A99-4446-A346-6B66B13B4FC3@microsoft.com...
> >> > Exactly the same here. In my case, I upgraded to XP from 2000 and then
> >> > went
> >> > to Media Player 10.
> >> >
> >> > Any clues would be greatly appreciated because this is annoying.
> >> >
> >> > Geoff.
> >> >
> >> > "David Teich" wrote:
> >> >
> >> >> I put an album in my CD and MP shows "unknown artist". I click "find
> >> >> album
> >> >> info" and it successfully find the album. It tells me to click
> >> >> "finish"
> >> >> to
> >> >> bring that info back to the Player. I do but it doesn't. The tracks
> >> >> stay
> >> >> "Unknown" and if I rip the CD it's an an 'unknown' folder.
> >> >>
> >> >> I've seen posts close to but not addressing this problem. Any help out
> >> >> there?
> >>
> >>
> >>
>
>
>

I think I have got a useable WMP10 system again. Here is what I did
1. Go to Add/Remove Program + Windows Components. Remove Windows Media
Player. It is a bit like removing messenger i.e. it's not really removed but
it is good enough.
2. Go to the microsoft site and download WMP10 and let it install.

Bingo. All the dll's etc seem to be updated.

Track info is retrieved and used from the web. Also I am able to update
track info by hand and the response is immediate rather than minutes.

Hope this works for you.

Geoff.

"Geoff" wrote:

> Hi Zach.
>
> I created a temp user with admin privileges and the same thing happened with
> that account. No joy.
>
> Geoff.
>
> "zachd [ms]" wrote:
>
> >
> > What happens if you log on to another user account on the system - does that
> > show the same defect or not?
> >
> > --
> > (speaking for myself and doing this in my free time)
> > See http://zachd.com/pss/pss.html for some helpful WMP info.
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> > --
> >
> > "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> > news:BA57FED5-A224-4B81-89D3-F141580F096B@microsoft.com...
> > > Thanks for the update Zach.
> > >
> > > I had scanned your page before and tried deleting/rebuilding my media
> > > library file. Unfortunately, it makes no difference to either problem:
> > > 1. Updating an "unknown" cd and finding the info, doesn't update the track
> > > listing
> > > 2. When you come to update a track element (e.g. artist name etc) it takes
> > > minutes to complete.
> > >
> > > Something else is screwed up.
> > >
> > > Geoff.
> > >
> > > "zachd [ms]" wrote:
> > >
> > >>
> > >> That should have been addressed before via this:
> > >> http://zachd.com/pss/pss.html#medialibrary
> > >> or similar. For the v10 player, the database would be the latest .wmdb
> > >> file
> > >> under:
> > >> ===
> > >> %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player
> > >> ===
> > >>
> > >> --
> > >> (speaking for myself and doing this in my free time)
> > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > >> rights.
> > >> --
> > >>
> > >> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> > >> news:2C0CD891-6A99-4446-A346-6B66B13B4FC3@microsoft.com...
> > >> > Exactly the same here. In my case, I upgraded to XP from 2000 and then
> > >> > went
> > >> > to Media Player 10.
> > >> >
> > >> > Any clues would be greatly appreciated because this is annoying.
> > >> >
> > >> > Geoff.
> > >> >
> > >> > "David Teich" wrote:
> > >> >
> > >> >> I put an album in my CD and MP shows "unknown artist". I click "find
> > >> >> album
> > >> >> info" and it successfully find the album. It tells me to click
> > >> >> "finish"
> > >> >> to
> > >> >> bring that info back to the Player. I do but it doesn't. The tracks
> > >> >> stay
> > >> >> "Unknown" and if I rip the CD it's an an 'unknown' folder.
> > >> >>
> > >> >> I've seen posts close to but not addressing this problem. Any help out
> > >> >> there?
> > >>
> > >>
> > >>
> >
> >
> >

#1 doesn't actually do anything other than hiding shortcuts...

Do you have a Dell?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Geoff" <Geoff@discussions.microsoft.com> wrote in message
news:90BD2FC4-5FFC-40A6-8060-597796927901@microsoft.com...
>I think I have got a useable WMP10 system again. Here is what I did
> 1. Go to Add/Remove Program + Windows Components. Remove Windows Media
> Player. It is a bit like removing messenger i.e. it's not really removed
> but
> it is good enough.
> 2. Go to the microsoft site and download WMP10 and let it install.
>
> Bingo. All the dll's etc seem to be updated.
>
> Track info is retrieved and used from the web. Also I am able to update
> track info by hand and the response is immediate rather than minutes.
>
> Hope this works for you.
>
> Geoff.
>
> "Geoff" wrote:
>
>> Hi Zach.
>>
>> I created a temp user with admin privileges and the same thing happened
>> with
>> that account. No joy.
>>
>> Geoff.
>>
>> "zachd [ms]" wrote:
>>
>> >
>> > What happens if you log on to another user account on the system - does
>> > that
>> > show the same defect or not?
>> >
>> > --
>> > (speaking for myself and doing this in my free time)
>> > See http://zachd.com/pss/pss.html for some helpful WMP info.
>> > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> > --
>> >
>> > "Geoff" <Geoff@discussions.microsoft.com> wrote in message
>> > news:BA57FED5-A224-4B81-89D3-F141580F096B@microsoft.com...
>> > > Thanks for the update Zach.
>> > >
>> > > I had scanned your page before and tried deleting/rebuilding my media
>> > > library file. Unfortunately, it makes no difference to either
>> > > problem:
>> > > 1. Updating an "unknown" cd and finding the info, doesn't update the
>> > > track
>> > > listing
>> > > 2. When you come to update a track element (e.g. artist name etc) it
>> > > takes
>> > > minutes to complete.
>> > >
>> > > Something else is screwed up.
>> > >
>> > > Geoff.
>> > >
>> > > "zachd [ms]" wrote:
>> > >
>> > >>
>> > >> That should have been addressed before via this:
>> > >> http://zachd.com/pss/pss.html#medialibrary
>> > >> or similar. For the v10 player, the database would be the latest
>> > >> .wmdb
>> > >> file
>> > >> under:
>> > >> ===
>> > >> %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player
>> > >> ===
>> > >>
>> > >> --
>> > >> (speaking for myself and doing this in my free time)
>> > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> > >> This posting is provided "AS IS" with no warranties, and confers no
>> > >> rights.
>> > >> --
>> > >>
>> > >> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
>> > >> news:2C0CD891-6A99-4446-A346-6B66B13B4FC3@microsoft.com...
>> > >> > Exactly the same here. In my case, I upgraded to XP from 2000 and
>> > >> > then
>> > >> > went
>> > >> > to Media Player 10.
>> > >> >
>> > >> > Any clues would be greatly appreciated because this is annoying.
>> > >> >
>> > >> > Geoff.
>> > >> >
>> > >> > "David Teich" wrote:
>> > >> >
>> > >> >> I put an album in my CD and MP shows "unknown artist". I click
>> > >> >> "find
>> > >> >> album
>> > >> >> info" and it successfully find the album. It tells me to click
>> > >> >> "finish"
>> > >> >> to
>> > >> >> bring that info back to the Player. I do but it doesn't. The
>> > >> >> tracks
>> > >> >> stay
>> > >> >> "Unknown" and if I rip the CD it's an an 'unknown' folder.
>> > >> >>
>> > >> >> I've seen posts close to but not addressing this problem. Any
>> > >> >> help out
>> > >> >> there?
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >