I would recommend uninstalling the currently installed player, then
reinstalling Windows Media 10. be sure you back-up your licenses first, so
you can restore them after you reinstall. hope this helps

"JonathanY" wrote:

> I have WMP8 (running in XP SP1) and just downloaded the update to WPM.
> However, I accidentally closed the window just before completing
> installation. The system is still therefore running version 8, and when I
> try 'check for updates' tab 'help', I get a message that I'm running the
> latest version.
>
> How do I complete the installation of version 10, please?
>
> Many thanks

That's not good and even viable advice. =) You do NOT need to uninstall
Windows Media Player ever in order to install the new version. I write the
installer, and I would hate for anybody to need to do that. So please don't
tell people they need to - it's actually very counter-productive to a good
install if you attempt to uninstall first. =)

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Scott S." <Scott S.@discussions.microsoft.com> wrote in message
news:47A695E8-2630-4713-B4D5-B46EB60A28C8@microsoft.com...
>I would recommend uninstalling the currently installed player, then
> reinstalling Windows Media 10. be sure you back-up your licenses first, so
> you can restore them after you reinstall. hope this helps
>
> "JonathanY" wrote:
>
>> I have WMP8 (running in XP SP1) and just downloaded the update to WPM.
>> However, I accidentally closed the window just before completing
>> installation. The system is still therefore running version 8, and when
>> I
>> try 'check for updates' tab 'help', I get a message that I'm running the
>> latest version.
>>
>> How do I complete the installation of version 10, please?
>>
>> Many thanks