Can't play .asx files with WMP 10


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  #1  
Old 01-05-2006, 04:05 PM
Mike M
 
Posts: n/a
Default Can't play .asx files with WMP 10

I can't seem to open and play .asx files with WMP 10. I get the following
error when I try:

Windows Media Player cannot perform the requested action at this time.

Then I click on Web Help, and I get the following:

You've encountered error message C00D11D4 while using Windows Media Player.
We are investigating the cause of this error. We will post more information
about this error when it becomes available.

I am using the latest version of Media Player (10), and I have re-installed
a couple of times, and have made sure I have the latest updates and Plugins.
Can anyone help me figure this out? Thanks,

Mike M

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  #2  
Old 01-05-2006, 04:05 PM
Neil Smith [MVP Digital Media]
 
Posts: n/a
Default Re: Can't play .asx files with WMP 10

On Mon, 21 Nov 2005 05:41:04 -0800, Mike M
<MikeM@discussions.microsoft.com> wrote:

>I can't seem to open and play .asx files with WMP 10. I get the following
>error when I try:
>
>Windows Media Player cannot perform the requested action at this time.
>
>Then I click on Web Help, and I get the following:
>
>You've encountered error message C00D11D4 while using Windows Media Player.
>We are investigating the cause of this error. We will post more information
>about this error when it becomes available.


This error seems to be documented (with a fix procedure) here :
http://www.microsoft.com/windows/win.../0069.mspx#EAB

In general it can be a good first step to type the error code into
google, as common error codes are now quite well indexed.

HTH
Cheers - Neil


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  #3  
Old 01-05-2006, 04:05 PM
Mike M
 
Posts: n/a
Default Re: Can't play .asx files with WMP 10

Neil, thanks for the suggestion, but I have already tried this...and it did
not help the problem.

"Neil Smith [MVP Digital Media]" wrote:

> On Mon, 21 Nov 2005 05:41:04 -0800, Mike M
> <MikeM@discussions.microsoft.com> wrote:
>
> >I can't seem to open and play .asx files with WMP 10. I get the following
> >error when I try:
> >
> >Windows Media Player cannot perform the requested action at this time.
> >
> >Then I click on Web Help, and I get the following:
> >
> >You've encountered error message C00D11D4 while using Windows Media Player.
> >We are investigating the cause of this error. We will post more information
> >about this error when it becomes available.

>
> This error seems to be documented (with a fix procedure) here :
> http://www.microsoft.com/windows/win.../0069.mspx#EAB
>
> In general it can be a good first step to type the error code into
> google, as common error codes are now quite well indexed.
>
> HTH
> Cheers - Neil
>
>
>

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  #4  
Old 01-05-2006, 04:05 PM
Neil Smith [MVP Digital Media]
 
Posts: n/a
Default Re: Can't play .asx files with WMP 10

OK well Chris Lanier has a few other suggestions :
http://msmvps.com/chrisl/articles/11317.aspx

There's one step you might have overlooked is to close and restart the
player after changing these settings.

HTH
Cheers - Neil

On Mon, 21 Nov 2005 06:26:01 -0800, Mike M
<MikeM@discussions.microsoft.com> wrote:

>Neil, thanks for the suggestion, but I have already tried this...and it did
>not help the problem.
>
>"Neil Smith [MVP Digital Media]" wrote:
>
>> On Mon, 21 Nov 2005 05:41:04 -0800, Mike M
>> <MikeM@discussions.microsoft.com> wrote:
>>
>> >I can't seem to open and play .asx files with WMP 10. I get the following
>> >error when I try:
>> >
>> >Windows Media Player cannot perform the requested action at this time.
>> >
>> >Then I click on Web Help, and I get the following:
>> >
>> >You've encountered error message C00D11D4 while using Windows Media Player.
>> >We are investigating the cause of this error. We will post more information
>> >about this error when it becomes available.

>>
>> This error seems to be documented (with a fix procedure) here :
>> http://www.microsoft.com/windows/win.../0069.mspx#EAB
>>
>> In general it can be a good first step to type the error code into
>> google, as common error codes are now quite well indexed.
>>
>> HTH
>> Cheers - Neil
>>
>>
>>


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Can't play .asx files with WMP 10