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#1
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I can't seem to open and play .asx files with WMP 10. I get the following
error when I try: Windows Media Player cannot perform the requested action at this time. Then I click on Web Help, and I get the following: You've encountered error message C00D11D4 while using Windows Media Player. We are investigating the cause of this error. We will post more information about this error when it becomes available. I am using the latest version of Media Player (10), and I have re-installed a couple of times, and have made sure I have the latest updates and Plugins. Can anyone help me figure this out? Thanks, Mike M |
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#2
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On Mon, 21 Nov 2005 05:41:04 -0800, Mike M
<MikeM@discussions.microsoft.com> wrote: >I can't seem to open and play .asx files with WMP 10. I get the following >error when I try: > >Windows Media Player cannot perform the requested action at this time. > >Then I click on Web Help, and I get the following: > >You've encountered error message C00D11D4 while using Windows Media Player. >We are investigating the cause of this error. We will post more information >about this error when it becomes available. This error seems to be documented (with a fix procedure) here : http://www.microsoft.com/windows/win.../0069.mspx#EAB In general it can be a good first step to type the error code into google, as common error codes are now quite well indexed. HTH Cheers - Neil |
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#3
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Neil, thanks for the suggestion, but I have already tried this...and it did
not help the problem. "Neil Smith [MVP Digital Media]" wrote: > On Mon, 21 Nov 2005 05:41:04 -0800, Mike M > <MikeM@discussions.microsoft.com> wrote: > > >I can't seem to open and play .asx files with WMP 10. I get the following > >error when I try: > > > >Windows Media Player cannot perform the requested action at this time. > > > >Then I click on Web Help, and I get the following: > > > >You've encountered error message C00D11D4 while using Windows Media Player. > >We are investigating the cause of this error. We will post more information > >about this error when it becomes available. > > This error seems to be documented (with a fix procedure) here : > http://www.microsoft.com/windows/win.../0069.mspx#EAB > > In general it can be a good first step to type the error code into > google, as common error codes are now quite well indexed. > > HTH > Cheers - Neil > > > |
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#4
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OK well Chris Lanier has a few other suggestions :
http://msmvps.com/chrisl/articles/11317.aspx There's one step you might have overlooked is to close and restart the player after changing these settings. HTH Cheers - Neil On Mon, 21 Nov 2005 06:26:01 -0800, Mike M <MikeM@discussions.microsoft.com> wrote: >Neil, thanks for the suggestion, but I have already tried this...and it did >not help the problem. > >"Neil Smith [MVP Digital Media]" wrote: > >> On Mon, 21 Nov 2005 05:41:04 -0800, Mike M >> <MikeM@discussions.microsoft.com> wrote: >> >> >I can't seem to open and play .asx files with WMP 10. I get the following >> >error when I try: >> > >> >Windows Media Player cannot perform the requested action at this time. >> > >> >Then I click on Web Help, and I get the following: >> > >> >You've encountered error message C00D11D4 while using Windows Media Player. >> >We are investigating the cause of this error. We will post more information >> >about this error when it becomes available. >> >> This error seems to be documented (with a fix procedure) here : >> http://www.microsoft.com/windows/win.../0069.mspx#EAB >> >> In general it can be a good first step to type the error code into >> google, as common error codes are now quite well indexed. >> >> HTH >> Cheers - Neil >> >> >> |
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