MediaPlayer 10 problem

I am trying to solve a weird problem on a friends computer with MediaPlayer
V10. Everytime he opens to play MP3's within minutes of it being open and
playing a MP3 it throws an error report and then closes. I have deleted it
and re installed but to no avail. I have deleted all the MP3 files in his
libary and even with no files in it, it still has the same error. Some
interesting things I have noted though.

Open and not playing a MP3 but in the "library" tab it still has an error.

If you open *explore* and double click on a tune (MP3) MediaPlayer opens
normally in the "now playing" tab and all is fine and no errors happen. The
minute I click on the "Library" folder/tab it has an error and shuts down.

There are no other issues with this computer and it is stable with all other
applications. No new hardware or software has been loaded on this system
prior to this problem happening. The system is fully upto date with all
upgrades and patches. Running XP Pro and XP Office.

I am at a loss as to the cause and can not find anything on web searches re
this problem.

I am hoping that someone on this list may have an idea what might be causing
this and a fix.

Below my signature is the error report log.

Thanks in advance

Chris

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="wmplayer.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="custsat.dll" SIZE="28672" CHECKSUM="0xA3A3A810"
BIN_FILE_VERSION="1.0.18.1900" BIN_PRODUCT_VERSION="1.0.18.1900"
PRODUCT_VERSION="1.00.0018.1900" FILE_DESCRIPTION="custsat"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) CustSat DLL"
FILE_VERSION="1.00.0018.1900 (xpsp.040420-1835)"
ORIGINAL_FILENAME="custsat.dll" INTERNAL_NAME="custsat" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xE989" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="1.0.18.1900" UPTO_BIN_PRODUCT_VERSION="1.0.18.1900"
LINK_DATE="04/21/2004 04:17:56" UPTO_LINK_DATE="04/21/2004 04:17:56"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="dlimport.exe" SIZE="294912" CHECKSUM="0x26657CE"
BIN_FILE_VERSION="8.0.0.4487" BIN_PRODUCT_VERSION="8.0.0.4487"
PRODUCT_VERSION="8.00.00.4487" FILE_DESCRIPTION="Microsoft Windows Media
Player Setup Utility" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="8.00.00.4487"
ORIGINAL_FILENAME="dbimport" INTERNAL_NAME="dbimport"
LEGAL_COPYRIGHT="Copyright (C) 1992-2001 Microsoft Corporation"
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x4DF8B" LINKER_VERSION="0x40001"
UPTO_BIN_FILE_VERSION="8.0.0.4487" UPTO_BIN_PRODUCT_VERSION="8.0.0.4487"
LINK_DATE="08/12/2002 23:00:03" UPTO_LINK_DATE="08/12/2002 23:00:03"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="migrate.exe" SIZE="991232" CHECKSUM="0xF6474F8C"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="MLS Migrate DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows Media
Services" FILE_VERSION="10.00.00.3802 built by: dnsrv(bld4act)"
ORIGINAL_FILENAME="migrate.exe" INTERNAL_NAME="migrate.exe"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xF62D8" LINKER_VERSION="0x50002"
UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802"
LINK_DATE="01/28/2005 09:26:02" UPTO_LINK_DATE="01/28/2005 09:26:02"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mplayer2.exe" SIZE="4639" CHECKSUM="0xD936D10"
BIN_FILE_VERSION="6.4.9.1125" BIN_PRODUCT_VERSION="6.4.9.1125"
PRODUCT_VERSION="6.4.09.1125" FILE_DESCRIPTION="Windows Media Player"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Windows Media
Player" FILE_VERSION="6.4.09.1125" ORIGINAL_FILENAME="MPlayer2.exe"
INTERNAL_NAME="MPlayer2.exe" LEGAL_COPYRIGHT="Copyright (C) 1992-1999
Microsoft Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAFD9"
LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="6.4.9.1125"
UPTO_BIN_PRODUCT_VERSION="6.4.9.1125" LINK_DATE="07/30/2002 01:25:22"
UPTO_LINK_DATE="07/30/2002 01:25:22" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="mpvis.dll" SIZE="352256" CHECKSUM="0xF00B3261"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Windows Media Player
Visualization" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="10.00.00.3802"
ORIGINAL_FILENAME="MPVIS.DLL" INTERNAL_NAME="MPVIS.DLL" LEGAL_COPYRIGHT="(C)
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x5A150" LINKER_VERSION="0x50002"
UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802"
LINK_DATE="01/28/2005 16:53:16" UPTO_LINK_DATE="01/28/2005 16:53:16"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="msoobci.dll" SIZE="47616" CHECKSUM="0x1DDFDC4E"
BIN_FILE_VERSION="5.2.3790.1216" BIN_PRODUCT_VERSION="5.2.3790.1216"
PRODUCT_VERSION="5.2.3790.1216" FILE_DESCRIPTION="Out of Band Component
Installer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.2.3790.1216
(dnsrv_dev(mariant).040225-1544)" ORIGINAL_FILENAME="MSOOBCI.DLL"
INTERNAL_NAME="MSOOBCI.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12DF3"
LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="5.2.3790.1216"
UPTO_BIN_PRODUCT_VERSION="5.2.3790.1216" LINK_DATE="07/08/2004 23:23:52"
UPTO_LINK_DATE="07/08/2004 23:23:52" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="npdrmv2.dll" SIZE="226816" CHECKSUM="0xF0B44A00"
BIN_FILE_VERSION="9.0.0.3250" BIN_PRODUCT_VERSION="9.0.0.3250"
PRODUCT_VERSION="9.00.00.3250" FILE_DESCRIPTION="DRM Netscape Network Object"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® DRM"
FILE_VERSION="9.00.00.3250" ORIGINAL_FILENAME="npdrmv2.dll"
INTERNAL_NAME="npdrmv2.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3F3AF"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.3250"
UPTO_BIN_PRODUCT_VERSION="9.0.0.3250" LINK_DATE="08/04/2004 07:56:52"
UPTO_LINK_DATE="08/04/2004 07:56:52" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="npdsplay.dll" SIZE="364544" CHECKSUM="0x1C19A8DE"
BIN_FILE_VERSION="3.0.2.628" BIN_PRODUCT_VERSION="3.0.2.628"
PRODUCT_VERSION="3.0.2.628" FILE_DESCRIPTION="Npdsplay dll"
COMPANY_NAME="Microsoft Corporation (written by Digital Renaissance Inc.)"
PRODUCT_NAME="Windows Media Player Plug-in Dynamic Link Library"
FILE_VERSION="3.0.2.628" ORIGINAL_FILENAME="Npdsplay.dll"
INTERNAL_NAME="Npdsplay" LEGAL_COPYRIGHT="Copyright (C) 1999-2001"
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x62415" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="3.0.2.628" UPTO_BIN_PRODUCT_VERSION="3.0.2.628"
LINK_DATE="08/04/2004 07:56:53" UPTO_LINK_DATE="08/04/2004 07:56:53"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="npwmsdrm.dll" SIZE="10240" CHECKSUM="0xAF8EB2D7"
BIN_FILE_VERSION="9.0.0.3250" BIN_PRODUCT_VERSION="9.0.0.3250"
PRODUCT_VERSION="9.00.00.3250" FILE_DESCRIPTION="DRM Store Netscape Plugin"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® DRM"
FILE_VERSION="9.00.00.3250" ORIGINAL_FILENAME="npwmsdrm.dll"
INTERNAL_NAME="npwmsdrm.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFB9F"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.3250"
UPTO_BIN_PRODUCT_VERSION="9.0.0.3250" LINK_DATE="08/04/2004 07:56:55"
UPTO_LINK_DATE="08/04/2004 07:56:55" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="pidgen.dll" SIZE="16384" CHECKSUM="0x9465AACA"
BIN_FILE_VERSION="1.5.0.8" BIN_PRODUCT_VERSION="1.5.0.8" PRODUCT_VERSION="1,
5, 0, 8" FILE_DESCRIPTION="PidGen" COMPANY_NAME="Microsoft"
PRODUCT_NAME="Microsoft PidGen" FILE_VERSION="1, 5, 0, 8"
ORIGINAL_FILENAME="PidGen.dll" INTERNAL_NAME="PidGen"
LEGAL_COPYRIGHT="Copyright © 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.5.0.8"
UPTO_BIN_PRODUCT_VERSION="1.5.0.8" LINK_DATE="08/03/2001 03:22:04"
UPTO_LINK_DATE="08/03/2001 03:22:04" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="setup_wm.exe" SIZE="819200" CHECKSUM="0x15D7021D"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Microsoft Windows Media
Configuration Utility" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="10.00.00.3802"
ORIGINAL_FILENAME="setup_wm" INTERNAL_NAME="setup_wm" LEGAL_COPYRIGHT="(C)
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xD2989" LINKER_VERSION="0x50002"
UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802"
LINK_DATE="01/28/2005 09:26:04" UPTO_LINK_DATE="01/28/2005 09:26:04"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wmlaunch.exe" SIZE="122880" CHECKSUM="0x6F0889C8"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Windows Media Player
Launcher" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R)
Windows Media Player" FILE_VERSION="10.00.00.3802"
ORIGINAL_FILENAME="WMLaunch.exe" INTERNAL_NAME="WMLaunch.exe"
LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x24CA6" LINKER_VERSION="0x50002"
UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802"
LINK_DATE="01/28/2005 09:26:26" UPTO_LINK_DATE="01/28/2005 09:26:26"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wmpband.dll" SIZE="77824" CHECKSUM="0xBCB8D325"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Windows Media Player"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows Media
Player" FILE_VERSION="10.00.00.3802" ORIGINAL_FILENAME="WMDBAND.DLL"
INTERNAL_NAME="WMDBAND.DLL" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E6BB"
LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="10.0.0.3802"
UPTO_BIN_PRODUCT_VERSION="10.0.0.3802" LINK_DATE="01/28/2005 16:53:14"
UPTO_LINK_DATE="01/28/2005 16:53:14" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wmpenc.exe" SIZE="28672" CHECKSUM="0xFF502786"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Windows Media Player
Encoder Helper" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="10.00.00.3802"
ORIGINAL_FILENAME="WMPENC.EXE" INTERNAL_NAME="WMPENC.EXE"
LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC565" LINKER_VERSION="0x50002"
UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802"
LINK_DATE="01/28/2005 09:26:28" UPTO_LINK_DATE="01/28/2005 09:26:28"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wmplayer.exe" SIZE="73728" CHECKSUM="0x590699F4"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Windows Media Player"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows Media
Player" FILE_VERSION="10.00.00.3802" ORIGINAL_FILENAME="WMPLAYER.EXE"
INTERNAL_NAME="WMPLAYER.EXE" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1F467"
LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="10.0.0.3802"
UPTO_BIN_PRODUCT_VERSION="10.0.0.3802" LINK_DATE="01/28/2005 16:38:59"
UPTO_LINK_DATE="01/28/2005 16:38:59" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wmpns.dll" SIZE="221184" CHECKSUM="0xC2DBDAE7"
BIN_FILE_VERSION="9.0.0.3250" BIN_PRODUCT_VERSION="9.0.0.3250"
PRODUCT_VERSION="9.00.00.3250" FILE_DESCRIPTION="Windows Media Player Applet
Support DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R)
Windows Media Player" FILE_VERSION="9.00.00.3250"
ORIGINAL_FILENAME="WMPNS.DLL" INTERNAL_NAME="WMPNS.DLL" LEGAL_COPYRIGHT="(C)
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x3B87B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="9.0.0.3250" UPTO_BIN_PRODUCT_VERSION="9.0.0.3250"
LINK_DATE="08/04/2004 07:57:23" UPTO_LINK_DATE="08/04/2004 07:57:23"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wmpvis.dll" SIZE="520192" CHECKSUM="0x45073189"
BIN_FILE_VERSION="8.0.0.4487" BIN_PRODUCT_VERSION="8.0.0.4487"
PRODUCT_VERSION="8.00.00.4487" FILE_DESCRIPTION="Windows Media Player
Visualizations" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="8.00.00.4487"
ORIGINAL_FILENAME="WMPVIS.DLL" INTERNAL_NAME="WMPVIS.DLL"
LEGAL_COPYRIGHT="Copyright (C) 1992-2001 Microsoft Corporation"
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x84721" LINKER_VERSION="0x40001"
UPTO_BIN_FILE_VERSION="8.0.0.4487" UPTO_BIN_PRODUCT_VERSION="8.0.0.4487"
LINK_DATE="08/29/2002 10:39:29" UPTO_LINK_DATE="08/29/2002 10:39:29"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wmsetsdk.exe" SIZE="819200" CHECKSUM="0x15D7021D"
BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802"
PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="Microsoft Windows Media
Configuration Utility" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="10.00.00.3802"
ORIGINAL_FILENAME="setup_wm" INTERNAL_NAME="setup_wm" LEGAL_COPYRIGHT="(C)
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xD2989" LINKER_VERSION="0x50002"
UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802"
LINK_DATE="01/28/2005 09:26:04" UPTO_LINK_DATE="01/28/2005 09:26:04"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Installer\mp9-xp.exe" SIZE="10135688"
CHECKSUM="0x3A58E181" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="9.00.00.2980"
FILE_DESCRIPTION="Windows Media Component Setup Application"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Media Component
Setup Application" FILE_VERSION="9.00.00.2980"
ORIGINAL_FILENAME="WEXTRACT.EXE " INTERNAL_NAME="Wextract
" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x9B902B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 01:42:57" UPTO_LINK_DATE="08/18/2001 01:42:57"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Installer\mpsetupxp.exe" SIZE="10135688"
CHECKSUM="0x3A58E181" BIN_FILE_VERSION="6.0.2600.0"
BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="9.00.00.2980"
FILE_DESCRIPTION="Windows Media Component Setup Application"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Media Component
Setup Application" FILE_VERSION="9.00.00.2980"
ORIGINAL_FILENAME="WEXTRACT.EXE " INTERNAL_NAME="Wextract
" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x9B902B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0"
LINK_DATE="08/18/2001 01:42:57" UPTO_LINK_DATE="08/18/2001 01:42:57"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Plugins\WMPBLOG\blogging.dll" SIZE="73728"
CHECKSUM="0xA60263CD" BIN_FILE_VERSION="1.0.0.22"
BIN_PRODUCT_VERSION="1.0.0.22" PRODUCT_VERSION="1, 0, 0, 22"
FILE_DESCRIPTION="Blogging Dynamic Link Library" COMPANY_NAME="Microsoft"
PRODUCT_NAME=" Blogging Dynamic Link Library" FILE_VERSION="1, 0, 0, 22"
ORIGINAL_FILENAME="Blogging.dll" INTERNAL_NAME="Blogging"
LEGAL_COPYRIGHT="Copyright (C) 2003" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.22"
UPTO_BIN_PRODUCT_VERSION="1.0.0.22" LINK_DATE="03/26/2003 20:24:24"
UPTO_LINK_DATE="03/26/2003 20:24:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\Dungeon Siege.DLL" SIZE="1269760"
CHECKSUM="0xFC5CA339" BIN_FILE_VERSION="1.0.0.1"
BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1"
FILE_DESCRIPTION="DungeonSiege Module" COMPANY_NAME="DungeonSiege"
PRODUCT_NAME="DungeonSiege Module" FILE_VERSION="1, 0, 0, 1"
ORIGINAL_FILENAME="Dungeon Siege.dll" INTERNAL_NAME="DungeonSiege"
LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1"
UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="09/19/2001 15:05:40"
UPTO_LINK_DATE="09/19/2001 15:05:40" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\nullvis.dll" SIZE="61440"
CHECKSUM="0x2760D831" BIN_FILE_VERSION="1.0.0.1"
BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1"
FILE_DESCRIPTION="Null Module" COMPANY_NAME="Null" PRODUCT_NAME="Null Module"
FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="null.dll" INTERNAL_NAME="Null"
LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1"
UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="06/11/2000 14:32:43"
UPTO_LINK_DATE="06/11/2000 14:32:43" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\pictureviz.dll" SIZE="196608"
CHECKSUM="0xE02EB32C" BIN_FILE_VERSION="1.0.0.1"
BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 4"
FILE_DESCRIPTION="PictureViz Module" COMPANY_NAME="PictureViz"
PRODUCT_NAME="PictureViz Module" FILE_VERSION="1, 0, 0, 5"
ORIGINAL_FILENAME="PictureViz.dll" INTERNAL_NAME="PictureViz"
LEGAL_COPYRIGHT="Copyright 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1"
UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="11/19/2001 16:06:35"
UPTO_LINK_DATE="11/19/2001 16:06:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\Trilogy I.dll" SIZE="167936"
CHECKSUM="0x6D58729F" BIN_FILE_VERSION="1.0.0.1"
BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1"
FILE_DESCRIPTION="TrilogyI Module" COMPANY_NAME="TrilogyI"
PRODUCT_NAME="TrilogyI Module" FILE_VERSION="1, 0, 0, 1"
ORIGINAL_FILENAME="Trilogy I.dll" INTERNAL_NAME="TrilogyI"
LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1"
UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/24/2001 17:10:30"
UPTO_LINK_DATE="05/24/2001 17:10:30" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\Trilogy II.dll" SIZE="172032"
CHECKSUM="0xFF0496AF" BIN_FILE_VERSION="1.0.0.1"
BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1"
FILE_DESCRIPTION="TrilogyII Module" COMPANY_NAME="TrilogyII"
PRODUCT_NAME="TrilogyII Module" FILE_VERSION="1, 0, 0, 1"
ORIGINAL_FILENAME="Trilogy II.dll" INTERNAL_NAME="TrilogyII"
LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1"
UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/24/2001 17:13:02"
UPTO_LINK_DATE="05/24/2001 17:13:02" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\Trilogy III.dll" SIZE="167936"
CHECKSUM="0x7B635ED6" BIN_FILE_VERSION="1.0.0.1"
BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1"
FILE_DESCRIPTION="TrilogyIII Module" COMPANY_NAME="TrilogyIII"
PRODUCT_NAME="TrilogyIII Module" FILE_VERSION="1, 0, 0, 1"
ORIGINAL_FILENAME="Trilogy III.dll" INTERNAL_NAME="TrilogyIII"
LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1"
UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/24/2001 17:15:15"
UPTO_LINK_DATE="05/24/2001 17:15:15" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\yule.dll" SIZE="536576"
CHECKSUM="0xDEB6252" BIN_FILE_VERSION="1.0.0.0" BIN_PRODUCT_VERSION="1.0.0.0"
PRODUCT_VERSION="0111292 - 1.0.0." FILE_DESCRIPTION="Microsoft Media Player
Bonus Visualization - Yule Log" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft Media Player Bonus Visualization - Yule Log"
FILE_VERSION="0111292 - 1.0.0." ORIGINAL_FILENAME="Yule.dll" INTERNAL_NAME=""
LEGAL_COPYRIGHT="Copyright (c) Microsoft Corporation" VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.0"
UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="11/29/2001 23:17:02"
UPTO_LINK_DATE="11/29/2001 23:17:02" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="Visualizations\mpvis3d\mpvis3d.dll" SIZE="651264"
CHECKSUM="0xF9F00E33" BIN_FILE_VERSION="9.0.0.2980"
BIN_PRODUCT_VERSION="9.0.0.2980" PRODUCT_VERSION="9.00.00.2980"
FILE_DESCRIPTION="Windows Media Player Visualization" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft(R) Windows Media Player"
FILE_VERSION="9.00.00.2980" ORIGINAL_FILENAME="MPVIS.DLL"
INTERNAL_NAME="MPVIS.DLL" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA89FA"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.2980"
UPTO_BIN_PRODUCT_VERSION="9.0.0.2980" LINK_DATE="02/10/2003 23:16:01"
UPTO_LINK_DATE="02/10/2003 23:16:01" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>

What crash bucket number do you get?
http://zachd.com/pss/pss.html#bucket

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "Get Up" by "Fast Eddie & Sundance" in WMP10.
--

"Chris" <Chris@discussions.microsoft.com> wrote in message
news:49570467-8FA8-4E13-B931-659FFE645A5E@microsoft.com...
> MediaPlayer 10 problem
>
> I am trying to solve a weird problem on a friends computer with
> MediaPlayer
> V10. Everytime he opens to play MP3's within minutes of it being open and
> playing a MP3 it throws an error report and then closes. I have deleted it
> and re installed but to no avail. I have deleted all the MP3 files in his
> libary and even with no files in it, it still has the same error. Some
> interesting things I have noted though.
>
> Open and not playing a MP3 but in the "library" tab it still has an error.
>
> If you open *explore* and double click on a tune (MP3) MediaPlayer opens
> normally in the "now playing" tab and all is fine and no errors happen.
> The
> minute I click on the "Library" folder/tab it has an error and shuts down.
>
> There are no other issues with this computer and it is stable with all
> other
> applications. No new hardware or software has been loaded on this system
> prior to this problem happening. The system is fully upto date with all
> upgrades and patches. Running XP Pro and XP Office.
>
> I am at a loss as to the cause and can not find anything on web searches
> re
> this problem.
>
> I am hoping that someone on this list may have an idea what might be
> causing
> this and a fix.
>
> Below my signature is the error report log.
>
> Thanks in advance
>
> Chris