Won't play ANY Video at all

Please someone help me....I don't know what happened? I can't play any video
at all, no matter what the file extension is. Also, if there is a streaming
file on the internet I can't play. The error reads The program
["C:\ProgramFiles\WindowsMediaPlayer\wmplayer.e xe"/prefetch:1] caused a
problem and is going to close. Would you like to save a dump file.

Please someone help me. I've tried uninstalling and nothing is working.

Does mmswitch.ax exist on your system?
http://zachd.com/pss/pss.html#bucket
should help you look up what crash bucket you're hitting - that information
should be helpful to the people here who might be able to help you.

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Michelle" <Michelle@discussions.microsoft.com> wrote in message
news:C852B85A-5A34-4492-A314-3774D530AF31@microsoft.com...
> Please someone help me....I don't know what happened? I can't play any
> video
> at all, no matter what the file extension is. Also, if there is a
> streaming
> file on the internet I can't play. The error reads The program
> ["C:\ProgramFiles\WindowsMediaPlayer\wmplayer.e xe"/prefetch:1] caused a
> problem and is going to close. Would you like to save a dump file.
>
> Please someone help me. I've tried uninstalling and nothing is working.