I just installed a new sound card (Sound Blaster Live 24 bit). Windows Media
Player Ver 10 renders the following error message when I try to play audio
and will not play the file.

"Windows Media Player cannot play the file because there is a problem with
your sound device. There might not be a sound device installed on your
computer, it might be in use by another program, or it might not be
functioning properly."

I can play the music using Real Player but not Windows Media Player.
Device Manager tells me the sound card device is working properly.

http://zachd.com/pss/pss.html#dsound
should cover this. RealPlayer, Device Manager, and WMP all use the sound
card differently. =)

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"crashman2u" <crashman2u@discussions.microsoft.com> wrote in message
news:B14D1CC4-F6B0-4ED6-8DA8-6A57DD75904D@microsoft.com...
>I just installed a new sound card (Sound Blaster Live 24 bit). Windows
>Media
> Player Ver 10 renders the following error message when I try to play audio
> and will not play the file.
>
> "Windows Media Player cannot play the file because there is a problem with
> your sound device. There might not be a sound device installed on your
> computer, it might be in use by another program, or it might not be
> functioning properly."
>
> I can play the music using Real Player but not Windows Media Player.
> Device Manager tells me the sound card device is working properly.

"zachd [ms]" wrote:

>
> http://zachd.com/pss/pss.html#dsound
> should cover this. RealPlayer, Device Manager, and WMP all use the sound
> card differently. =)
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "crashman2u" <crashman2u@discussions.microsoft.com> wrote in message
> news:B14D1CC4-F6B0-4ED6-8DA8-6A57DD75904D@microsoft.com...
> >I just installed a new sound card (Sound Blaster Live 24 bit). Windows
> >Media
> > Player Ver 10 renders the following error message when I try to play audio
> > and will not play the file.
> >
> > "Windows Media Player cannot play the file because there is a problem with
> > your sound device. There might not be a sound device installed on your
> > computer, it might be in use by another program, or it might not be
> > functioning properly."
> >
> > I can play the music using Real Player but not Windows Media Player.
> > Device Manager tells me the sound card device is working properly.
>
>
> I have the same problem. I can play music using other devices but my windows media player no longer has sound. This occurred while I was burning a CD. The whole system locked, but finally I have everything restored except sound to windows media player

adixiegal wrote:
>
> "zachd [ms]" wrote:
>
>
>> http://zachd.com/pss/pss.html#dsound
>>should cover this. RealPlayer, Device Manager, and WMP all use the sound
>>card differently. =)
>>
>>--
>>(speaking for myself and doing this in my free time)
>>See http://zachd.com/pss/pss.html for some helpful WMP info.
>>This posting is provided "AS IS" with no warranties, and confers no rights.
>>--
>>
>>"crashman2u" <crashman2u@discussions.microsoft.com> wrote in message
>>news:B14D1CC4-F6B0-4ED6-8DA8-6A57DD75904D@microsoft.com...
>>
>>>I just installed a new sound card (Sound Blaster Live 24 bit). Windows
>>>Media
>>>Player Ver 10 renders the following error message when I try to play audio
>>>and will not play the file.
>>>
>>>"Windows Media Player cannot play the file because there is a problem with
>>>your sound device. There might not be a sound device installed on your
>>>computer, it might be in use by another program, or it might not be
>>>functioning properly."
>>>
>>>I can play the music using Real Player but not Windows Media Player.
>>>Device Manager tells me the sound card device is working properly.
>>
>>
>>I have the same problem. I can play music using other devices but my windows media player no longer has sound. This occurred while I was burning a CD. The whole system locked, but finally I have everything restored except sound to windows media player

Since you quoted Zach's link ... what were the results of the
suggestions there?

And is your mute button on?