I have tried to install MP10 and came up with "can not finish install"
statement. Tried to uninstall MP10 and to roll back to MP9, rebooted and in
control panel/add and remove programs it still was listing MP10 even after
uninstalling it. Tried to install version MP9 from web, and it said that
newer version was already installed.
Here is a copy of log:
Setup beginning.
=====Building Install list.
Finished building install list. Result: '0x0'.
Previous setup was incomplete: this setup will run in Reinstall All mode.
=====Updating Install list for UI.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.

if more info is needed please contact.

What happens if you run wmplayer.exe directly? It should actually work, it
seems...

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
>I have tried to install MP10 and came up with "can not finish install"
> statement. Tried to uninstall MP10 and to roll back to MP9, rebooted and
> in
> control panel/add and remove programs it still was listing MP10 even after
> uninstalling it. Tried to install version MP9 from web, and it said that
> newer version was already installed.
> Here is a copy of log:
> Setup beginning.
> =====Building Install list.
> Finished building install list. Result: '0x0'.
> Previous setup was incomplete: this setup will run in Reinstall All mode.
> =====Updating Install list for UI.
> FAILED: GetInstallSizeEstimate for
> 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> FAILED: GetInstallSizeEstimate for
> 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
>
> if more info is needed please contact.

Zachd,
I looked at my files and of the application files there was not at file
ending with .exe. When I did run the media player it still came up with the
same application error that I usually get. Right now I am at a no win
situation. I also use Rhapsody Music for my online music and it throws up an
error message of not being able to certifiy licenced music and when I found
the file that was sapose to have the licences in, it was empty, so I was
hoping that if I fixed this media player problem it then would fix the other
problem.


"zachd [ms]" wrote:

>
> What happens if you run wmplayer.exe directly? It should actually work, it
> seems...
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
> >I have tried to install MP10 and came up with "can not finish install"
> > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted and
> > in
> > control panel/add and remove programs it still was listing MP10 even after
> > uninstalling it. Tried to install version MP9 from web, and it said that
> > newer version was already installed.
> > Here is a copy of log:
> > Setup beginning.
> > =====Building Install list.
> > Finished building install list. Result: '0x0'.
> > Previous setup was incomplete: this setup will run in Reinstall All mode.
> > =====Updating Install list for UI.
> > FAILED: GetInstallSizeEstimate for
> > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> > FAILED: GetInstallSizeEstimate for
> > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> >
> > if more info is needed please contact.
>
>
>

Zachd,
I looked at my files and of the application files there was not at file
ending with .exe. When I did run the media player it still came up with the
same application error that I usually get. Right now I am at a no win
situation. I also use Rhapsody Music for my online music and it throws up an
error message of not being able to certifiy licenced music and when I found
the file that was sapose to have the licences in, it was empty, so I was
hoping that if I fixed this media player problem it then would fix the other
problem.


"zachd [ms]" wrote:

>
> What happens if you run wmplayer.exe directly? It should actually work, it
> seems...
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
> >I have tried to install MP10 and came up with "can not finish install"
> > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted and
> > in
> > control panel/add and remove programs it still was listing MP10 even after
> > uninstalling it. Tried to install version MP9 from web, and it said that
> > newer version was already installed.
> > Here is a copy of log:
> > Setup beginning.
> > =====Building Install list.
> > Finished building install list. Result: '0x0'.
> > Previous setup was incomplete: this setup will run in Reinstall All mode.
> > =====Updating Install list for UI.
> > FAILED: GetInstallSizeEstimate for
> > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> > FAILED: GetInstallSizeEstimate for
> > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> >
> > if more info is needed please contact.
>
>
>

Those "errors" in wmsetup.log weren't errors. Unless there's some other
"ERROR: " entries in wmsetup.log, you should be okay.

What exact error do you get when you run wmplayer.exe? You can simply enter
"wmplayer.exe" at the Start:Run prompt to run it. =)

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
news:C9911BE6-49C1-4728-8D04-6043F346C400@microsoft.com...
> Zachd,
> I looked at my files and of the application files there was not at file
> ending with .exe. When I did run the media player it still came up with
> the
> same application error that I usually get. Right now I am at a no win
> situation. I also use Rhapsody Music for my online music and it throws up
> an
> error message of not being able to certifiy licenced music and when I
> found
> the file that was sapose to have the licences in, it was empty, so I was
> hoping that if I fixed this media player problem it then would fix the
> other
> problem.
>
>
> "zachd [ms]" wrote:
>
>>
>> What happens if you run wmplayer.exe directly? It should actually work,
>> it
>> seems...
>>
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
>> news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
>> >I have tried to install MP10 and came up with "can not finish install"
>> > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted
>> > and
>> > in
>> > control panel/add and remove programs it still was listing MP10 even
>> > after
>> > uninstalling it. Tried to install version MP9 from web, and it said
>> > that
>> > newer version was already installed.
>> > Here is a copy of log:
>> > Setup beginning.
>> > =====Building Install list.
>> > Finished building install list. Result: '0x0'.
>> > Previous setup was incomplete: this setup will run in Reinstall All
>> > mode.
>> > =====Updating Install list for UI.
>> > FAILED: GetInstallSizeEstimate for
>> > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
>> > FAILED: GetInstallSizeEstimate for
>> > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
>> >
>> > if more info is needed please contact.
>>
>>
>>

Zachd,
The error message that I get when I entered it in run was "an Internal
application error has occurred.

"mskitty9l" wrote:

> Zachd,
> I looked at my files and of the application files there was not at file
> ending with .exe. When I did run the media player it still came up with the
> same application error that I usually get. Right now I am at a no win
> situation. I also use Rhapsody Music for my online music and it throws up an
> error message of not being able to certifiy licenced music and when I found
> the file that was sapose to have the licences in, it was empty, so I was
> hoping that if I fixed this media player problem it then would fix the other
> problem.
>
>
> "zachd [ms]" wrote:
>
> >
> > What happens if you run wmplayer.exe directly? It should actually work, it
> > seems...
> >
> > --
> > (speaking for myself and doing this in my free time)
> > See http://zachd.com/pss/pss.html for some helpful WMP info.
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> > --
> >
> > "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> > news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
> > >I have tried to install MP10 and came up with "can not finish install"
> > > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted and
> > > in
> > > control panel/add and remove programs it still was listing MP10 even after
> > > uninstalling it. Tried to install version MP9 from web, and it said that
> > > newer version was already installed.
> > > Here is a copy of log:
> > > Setup beginning.
> > > =====Building Install list.
> > > Finished building install list. Result: '0x0'.
> > > Previous setup was incomplete: this setup will run in Reinstall All mode.
> > > =====Updating Install list for UI.
> > > FAILED: GetInstallSizeEstimate for
> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> > > FAILED: GetInstallSizeEstimate for
> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> > >
> > > if more info is needed please contact.
> >
> >
> >

Ah. So the player's broken, but the install thinks the world is
peachy-keen. *groan*

There's unfortunately not an amazing amount to go on here. This is the kind
of thing that normally I would sit down on the computer and work through,
but since I don't have that luxury... I get to kiss wildly.

Err. Is mplayer2.exe functional? Does dxdiag.exe report any errors?

^-- Both these EXEs should already be on your system.

-Z
--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
news:B8F44921-50B0-4782-B667-44B389713F47@microsoft.com...
> Zachd,
> The error message that I get when I entered it in run was "an Internal
> application error has occurred.
>
> "mskitty9l" wrote:
>
>> Zachd,
>> I looked at my files and of the application files there was not at file
>> ending with .exe. When I did run the media player it still came up with
>> the
>> same application error that I usually get. Right now I am at a no win
>> situation. I also use Rhapsody Music for my online music and it throws
>> up an
>> error message of not being able to certifiy licenced music and when I
>> found
>> the file that was sapose to have the licences in, it was empty, so I was
>> hoping that if I fixed this media player problem it then would fix the
>> other
>> problem.
>>
>>
>> "zachd [ms]" wrote:
>>
>> >
>> > What happens if you run wmplayer.exe directly? It should actually
>> > work, it
>> > seems...
>> >
>> > --
>> > (speaking for myself and doing this in my free time)
>> > See http://zachd.com/pss/pss.html for some helpful WMP info.
>> > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> > --
>> >
>> > "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
>> > news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
>> > >I have tried to install MP10 and came up with "can not finish install"
>> > > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted
>> > > and
>> > > in
>> > > control panel/add and remove programs it still was listing MP10 even
>> > > after
>> > > uninstalling it. Tried to install version MP9 from web, and it said
>> > > that
>> > > newer version was already installed.
>> > > Here is a copy of log:
>> > > Setup beginning.
>> > > =====Building Install list.
>> > > Finished building install list. Result: '0x0'.
>> > > Previous setup was incomplete: this setup will run in Reinstall All
>> > > mode.
>> > > =====Updating Install list for UI.
>> > > FAILED: GetInstallSizeEstimate for
>> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
>> > > FAILED: GetInstallSizeEstimate for
>> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
>> > >
>> > > if more info is needed please contact.
>> >
>> >
>> >

zachd, I also reviewed the wmsetup.log file per your direction in other
posts. Lots of successes and one Error as follows:

======Installing component 'WMP10'.
Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
the version currently installed.
Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
the version currently installed.
Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
the version currently installed.
Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
the version currently installed.
Starting process 'unregmp2.exe /PreInstall'.
Starting process 'unregmp2.exe /RegUniv'.
Starting process 'migrate.exe /s'.
The install file is C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\IXP000.TMP\WMP1 0.inf.
The flags value is is 0x3e2.
The other params are 0xa 0x0 0x0 0xeda.
Install for Exception pack
'C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\IXP000.TMP\WMP 10.inf' returned
'0x80070005'.
Starting process 'C:\Program Files\Windows Media Player\WMPEnc.exe
/RegServer'.
Starting process 'C:\WINDOWS\INF\unregmp2.exe /Shortcuts /RegExts'.
Package install complete. Last result 0x80070005.
ERROR: Package 'WMP10'. Result: 0x80070005.


Then had several more successes. The last few lines of the log are:

Setup complete. Result: '0x80070005'.
System restore end point set.
Setup has failed.



"zachd [ms]" wrote:

>
> Ah. So the player's broken, but the install thinks the world is
> peachy-keen. *groan*
>
> There's unfortunately not an amazing amount to go on here. This is the kind
> of thing that normally I would sit down on the computer and work through,
> but since I don't have that luxury... I get to kiss wildly.
>
> Err. Is mplayer2.exe functional? Does dxdiag.exe report any errors?
>
> ^-- Both these EXEs should already be on your system.
>
> -Z
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> news:B8F44921-50B0-4782-B667-44B389713F47@microsoft.com...
> > Zachd,
> > The error message that I get when I entered it in run was "an Internal
> > application error has occurred.
> >
> > "mskitty9l" wrote:
> >
> >> Zachd,
> >> I looked at my files and of the application files there was not at file
> >> ending with .exe. When I did run the media player it still came up with
> >> the
> >> same application error that I usually get. Right now I am at a no win
> >> situation. I also use Rhapsody Music for my online music and it throws
> >> up an
> >> error message of not being able to certifiy licenced music and when I
> >> found
> >> the file that was sapose to have the licences in, it was empty, so I was
> >> hoping that if I fixed this media player problem it then would fix the
> >> other
> >> problem.
> >>
> >>
> >> "zachd [ms]" wrote:
> >>
> >> >
> >> > What happens if you run wmplayer.exe directly? It should actually
> >> > work, it
> >> > seems...
> >> >
> >> > --
> >> > (speaking for myself and doing this in my free time)
> >> > See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> > This posting is provided "AS IS" with no warranties, and confers no
> >> > rights.
> >> > --
> >> >
> >> > "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> >> > news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
> >> > >I have tried to install MP10 and came up with "can not finish install"
> >> > > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted
> >> > > and
> >> > > in
> >> > > control panel/add and remove programs it still was listing MP10 even
> >> > > after
> >> > > uninstalling it. Tried to install version MP9 from web, and it said
> >> > > that
> >> > > newer version was already installed.
> >> > > Here is a copy of log:
> >> > > Setup beginning.
> >> > > =====Building Install list.
> >> > > Finished building install list. Result: '0x0'.
> >> > > Previous setup was incomplete: this setup will run in Reinstall All
> >> > > mode.
> >> > > =====Updating Install list for UI.
> >> > > FAILED: GetInstallSizeEstimate for
> >> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> >> > > FAILED: GetInstallSizeEstimate for
> >> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> >> > >
> >> > > if more info is needed please contact.
> >> >
> >> >
> >> >
>
>
>

zachd
I am having the exact same problem described here. Running XPSP1. MP9
worked fine. Upgrade to MP10. Downloaded MP10Setup to hard drive and ran
it. Went through the process of extracting and running. Got to the end and
stated, "It was not possible to complete Setup. Windows Media Player 10 was
not installed. To update run Windows Media Player 10 setup again." Tried to
upgrade multiple times with same result.
I can click on MediaPlayer (or do a Run wmplayer.exe) and get an error "An
internal application error has occurred."
Per your note below, I was successful in doing a Run mplayer2.exe and a
dxdiag.exe showed no errors.
Rolling back to 9.0 doesn't work either because it thinks 10 is loaded.
Now what?

"zachd [ms]" wrote:

>
> Ah. So the player's broken, but the install thinks the world is
> peachy-keen. *groan*
>
> There's unfortunately not an amazing amount to go on here. This is the kind
> of thing that normally I would sit down on the computer and work through,
> but since I don't have that luxury... I get to kiss wildly.
>
> Err. Is mplayer2.exe functional? Does dxdiag.exe report any errors?
>
> ^-- Both these EXEs should already be on your system.
>
> -Z
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> news:B8F44921-50B0-4782-B667-44B389713F47@microsoft.com...
> > Zachd,
> > The error message that I get when I entered it in run was "an Internal
> > application error has occurred.
> >
> > "mskitty9l" wrote:
> >
> >> Zachd,
> >> I looked at my files and of the application files there was not at file
> >> ending with .exe. When I did run the media player it still came up with
> >> the
> >> same application error that I usually get. Right now I am at a no win
> >> situation. I also use Rhapsody Music for my online music and it throws
> >> up an
> >> error message of not being able to certifiy licenced music and when I
> >> found
> >> the file that was sapose to have the licences in, it was empty, so I was
> >> hoping that if I fixed this media player problem it then would fix the
> >> other
> >> problem.
> >>
> >>
> >> "zachd [ms]" wrote:
> >>
> >> >
> >> > What happens if you run wmplayer.exe directly? It should actually
> >> > work, it
> >> > seems...
> >> >
> >> > --
> >> > (speaking for myself and doing this in my free time)
> >> > See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> > This posting is provided "AS IS" with no warranties, and confers no
> >> > rights.
> >> > --
> >> >
> >> > "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
> >> > news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
> >> > >I have tried to install MP10 and came up with "can not finish install"
> >> > > statement. Tried to uninstall MP10 and to roll back to MP9, rebooted
> >> > > and
> >> > > in
> >> > > control panel/add and remove programs it still was listing MP10 even
> >> > > after
> >> > > uninstalling it. Tried to install version MP9 from web, and it said
> >> > > that
> >> > > newer version was already installed.
> >> > > Here is a copy of log:
> >> > > Setup beginning.
> >> > > =====Building Install list.
> >> > > Finished building install list. Result: '0x0'.
> >> > > Previous setup was incomplete: this setup will run in Reinstall All
> >> > > mode.
> >> > > =====Updating Install list for UI.
> >> > > FAILED: GetInstallSizeEstimate for
> >> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> >> > > FAILED: GetInstallSizeEstimate for
> >> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result: 0x1.
> >> > >
> >> > > if more info is needed please contact.
> >> >
> >> >
> >> >
>
>
>

0x80070005 is "Access Denied". So maybe a security issue?

It's failing in the INF install. Those additional logs are in
%windir%\setupapi.log , if I recall correctly. What lines containing
"wmp10.inf" are in that file? =\

-Zach
--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"stevenator" <stevenator@discussions.microsoft.com> wrote in message
news:0449D636-3053-4C07-AC2D-E073FFF72992@microsoft.com...
> zachd, I also reviewed the wmsetup.log file per your direction in other
> posts. Lots of successes and one Error as follows:
>
> ======Installing component 'WMP10'.
> Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
> the version currently installed.
> Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
> the version currently installed.
> Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
> the version currently installed.
> Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
> the version currently installed.
> Starting process 'unregmp2.exe /PreInstall'.
> Starting process 'unregmp2.exe /RegUniv'.
> Starting process 'migrate.exe /s'.
> The install file is
> C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\IXP000.TMP\WMP1 0.inf.
> The flags value is is 0x3e2.
> The other params are 0xa 0x0 0x0 0xeda.
> Install for Exception pack
> 'C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\IXP000.TMP\WMP 10.inf' returned
> '0x80070005'.
> Starting process 'C:\Program Files\Windows Media Player\WMPEnc.exe
> /RegServer'.
> Starting process 'C:\WINDOWS\INF\unregmp2.exe /Shortcuts /RegExts'.
> Package install complete. Last result 0x80070005.
> ERROR: Package 'WMP10'. Result: 0x80070005.
>
>
> Then had several more successes. The last few lines of the log are:
>
> Setup complete. Result: '0x80070005'.
> System restore end point set.
> Setup has failed.
>
>
>
> "zachd [ms]" wrote:
>
>>
>> Ah. So the player's broken, but the install thinks the world is
>> peachy-keen. *groan*
>>
>> There's unfortunately not an amazing amount to go on here. This is the
>> kind
>> of thing that normally I would sit down on the computer and work through,
>> but since I don't have that luxury... I get to kiss wildly.
>>
>> Err. Is mplayer2.exe functional? Does dxdiag.exe report any errors?
>>
>> ^-- Both these EXEs should already be on your system.
>>
>> -Z
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
>> news:B8F44921-50B0-4782-B667-44B389713F47@microsoft.com...
>> > Zachd,
>> > The error message that I get when I entered it in run was "an Internal
>> > application error has occurred.
>> >
>> > "mskitty9l" wrote:
>> >
>> >> Zachd,
>> >> I looked at my files and of the application files there was not at
>> >> file
>> >> ending with .exe. When I did run the media player it still came up
>> >> with
>> >> the
>> >> same application error that I usually get. Right now I am at a no win
>> >> situation. I also use Rhapsody Music for my online music and it
>> >> throws
>> >> up an
>> >> error message of not being able to certifiy licenced music and when I
>> >> found
>> >> the file that was sapose to have the licences in, it was empty, so I
>> >> was
>> >> hoping that if I fixed this media player problem it then would fix the
>> >> other
>> >> problem.
>> >>
>> >>
>> >> "zachd [ms]" wrote:
>> >>
>> >> >
>> >> > What happens if you run wmplayer.exe directly? It should actually
>> >> > work, it
>> >> > seems...
>> >> >
>> >> > --
>> >> > (speaking for myself and doing this in my free time)
>> >> > See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> > This posting is provided "AS IS" with no warranties, and confers no
>> >> > rights.
>> >> > --
>> >> >
>> >> > "mskitty9l" <xstitchcrazy1@hotmail.com> wrote in message
>> >> > news:C8169700-399C-427A-A7F7-F30C97AE8488@microsoft.com...
>> >> > >I have tried to install MP10 and came up with "can not finish
>> >> > >install"
>> >> > > statement. Tried to uninstall MP10 and to roll back to MP9,
>> >> > > rebooted
>> >> > > and
>> >> > > in
>> >> > > control panel/add and remove programs it still was listing MP10
>> >> > > even
>> >> > > after
>> >> > > uninstalling it. Tried to install version MP9 from web, and it
>> >> > > said
>> >> > > that
>> >> > > newer version was already installed.
>> >> > > Here is a copy of log:
>> >> > > Setup beginning.
>> >> > > =====Building Install list.
>> >> > > Finished building install list. Result: '0x0'.
>> >> > > Previous setup was incomplete: this setup will run in Reinstall
>> >> > > All
>> >> > > mode.
>> >> > > =====Updating Install list for UI.
>> >> > > FAILED: GetInstallSizeEstimate for
>> >> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result:
>> >> > > 0x1.
>> >> > > FAILED: GetInstallSizeEstimate for
>> >> > > 'C:\DOCUME~1\Mom\LOCALS~1\Temp\IXP000.TMP\MPPRE10. inf': Result:
>> >> > > 0x1.
>> >> > >
>> >> > > if more info is needed please contact.
>> >> >
>> >> >
>> >> >
>>
>>
>>