I am suddenly unable to connect to Walmart music downloads .... The only
error message I get is "IE has encountered a problem and needs to close. We
are sorry for the inconvenience." I have no clue what the data in the error
report means and when I click to send error report, it shows as sending then
my window closes. I can access every other store on the list except the one
I have been using. FYI, I also cannot directly open the download from the
Walmart site. Any ideas?
--
Jean B

Jean B wrote:
> I am suddenly unable to connect to Walmart music downloads ....

Connecting with/from/etc ?

The only
> error message I get is "IE has encountered a problem and needs to close. We
> are sorry for the inconvenience." I have no clue what the data in the error
> report means and when I click to send error report, it shows as sending then
> my window closes. I can access every other store on the list

which list?

except the one
> I have been using. FYI, I also cannot directly open the download from the
> Walmart site. Any ideas?

Exact links always help to narrow the issue.

Jean B wrote:
> > I am suddenly unable to connect to Walmart music downloads ....
>
> Connecting with/from/etc ? Media Player 10 - there is an icon in the upper right hand corner to connect to music stores....one of those connects to Walmart.com music downloads - have used it before to purchase & download WMA files. I am running Windows XP Home edition.
>
> The only
> > error message I get is "IE has encountered a problem and needs to close. We
> > are sorry for the inconvenience." I have no clue what the data in the error
> > report means and when I click to send error report, it shows as sending then
> > my window closes. I can access every other store on the list
>
> which list? The list of music stores which is accessed by clicking on the MUSIC STORE ICON on the Windows Media Player panel.
>
> except the one
> > I have been using. FYI, I also cannot directly open the download from the
> > Walmart site. Any ideas?
>
> Exact links always help to narrow the issue. This link is: http://downloads.walmart.com/swap/Sw...&isBuyCD=false
>

I'm just looking for someplace to start - not sure if some file has become
corrupted ... the "error message" did reference "wminstallmgr.dll". I just
wish Microsoft would spell out what the error is - most of us are not
computer gurus - we just want things to work. *SIGH*
--
Jean B


"Mike Williams" wrote:

> Jean B wrote:
> > I am suddenly unable to connect to Walmart music downloads ....
>
> Connecting with/from/etc ?
>
> The only
> > error message I get is "IE has encountered a problem and needs to close. We
> > are sorry for the inconvenience." I have no clue what the data in the error
> > report means and when I click to send error report, it shows as sending then
> > my window closes. I can access every other store on the list
>
> which list?
>
> except the one
> > I have been using. FYI, I also cannot directly open the download from the
> > Walmart site. Any ideas?
>
> Exact links always help to narrow the issue.
>

What's the crash bucket?
http://zachd.com/pss/pss.html#bucket

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Jean B" <JeanB@discussions.microsoft.com> wrote in message
news:098565FD-5983-4255-BB2B-0778F37E447A@microsoft.com...
> Jean B wrote:
>> > I am suddenly unable to connect to Walmart music downloads ....
>>
>> Connecting with/from/etc ? Media Player 10 - there is an icon in the
>> upper right hand corner to connect to music stores....one of those
>> connects to Walmart.com music downloads - have used it before to purchase
>> & download WMA files. I am running Windows XP Home edition.
>>
>> The only
>> > error message I get is "IE has encountered a problem and needs to
>> > close. We
>> > are sorry for the inconvenience." I have no clue what the data in the
>> > error
>> > report means and when I click to send error report, it shows as sending
>> > then
>> > my window closes. I can access every other store on the list
>>
>> which list? The list of music stores which is accessed by clicking on
>> the MUSIC STORE ICON on the Windows Media Player panel.
>>
>> except the one
>> > I have been using. FYI, I also cannot directly open the download from
>> > the
>> > Walmart site. Any ideas?
>>
>> Exact links always help to narrow the issue. This link is:
>> http://downloads.walmart.com/swap/Sw...&isBuyCD=false
>>
>
> I'm just looking for someplace to start - not sure if some file has become
> corrupted ... the "error message" did reference "wminstallmgr.dll". I
> just
> wish Microsoft would spell out what the error is - most of us are not
> computer gurus - we just want things to work. *SIGH*
> --
> Jean B
>
>
> "Mike Williams" wrote:
>
>> Jean B wrote:
>> > I am suddenly unable to connect to Walmart music downloads ....
>>
>> Connecting with/from/etc ?
>>
>> The only
>> > error message I get is "IE has encountered a problem and needs to
>> > close. We
>> > are sorry for the inconvenience." I have no clue what the data in the
>> > error
>> > report means and when I click to send error report, it shows as sending
>> > then
>> > my window closes. I can access every other store on the list
>>
>> which list?
>>
>> except the one
>> > I have been using. FYI, I also cannot directly open the download from
>> > the
>> > Walmart site. Any ideas?
>>
>> Exact links always help to narrow the issue.
>>

fault bucket 174011126
--
Jean B


"zachd [ms]" wrote:

>
> What's the crash bucket?
> http://zachd.com/pss/pss.html#bucket
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Jean B" <JeanB@discussions.microsoft.com> wrote in message
> news:098565FD-5983-4255-BB2B-0778F37E447A@microsoft.com...
> > Jean B wrote:
> >> > I am suddenly unable to connect to Walmart music downloads ....
> >>
> >> Connecting with/from/etc ? Media Player 10 - there is an icon in the
> >> upper right hand corner to connect to music stores....one of those
> >> connects to Walmart.com music downloads - have used it before to purchase
> >> & download WMA files. I am running Windows XP Home edition.
> >>
> >> The only
> >> > error message I get is "IE has encountered a problem and needs to
> >> > close. We
> >> > are sorry for the inconvenience." I have no clue what the data in the
> >> > error
> >> > report means and when I click to send error report, it shows as sending
> >> > then
> >> > my window closes. I can access every other store on the list
> >>
> >> which list? The list of music stores which is accessed by clicking on
> >> the MUSIC STORE ICON on the Windows Media Player panel.
> >>
> >> except the one
> >> > I have been using. FYI, I also cannot directly open the download from
> >> > the
> >> > Walmart site. Any ideas?
> >>
> >> Exact links always help to narrow the issue. This link is:
> >> http://downloads.walmart.com/swap/Sw...&isBuyCD=false
> >>
> >
> > I'm just looking for someplace to start - not sure if some file has become
> > corrupted ... the "error message" did reference "wminstallmgr.dll". I
> > just
> > wish Microsoft would spell out what the error is - most of us are not
> > computer gurus - we just want things to work. *SIGH*
> > --
> > Jean B
> >
> >
> > "Mike Williams" wrote:
> >
> >> Jean B wrote:
> >> > I am suddenly unable to connect to Walmart music downloads ....
> >>
> >> Connecting with/from/etc ?
> >>
> >> The only
> >> > error message I get is "IE has encountered a problem and needs to
> >> > close. We
> >> > are sorry for the inconvenience." I have no clue what the data in the
> >> > error
> >> > report means and when I click to send error report, it shows as sending
> >> > then
> >> > my window closes. I can access every other store on the list
> >>
> >> which list?
> >>
> >> except the one
> >> > I have been using. FYI, I also cannot directly open the download from
> >> > the
> >> > Walmart site. Any ideas?
> >>
> >> Exact links always help to narrow the issue.
> >>
>
>
>

That's actually the most useless crash bucket I've ever seen - the only
thing those crashes hits say is that wminstallmgr.dll is crashing on you,
and NO other data is available.

Checking the WalMart install package, I find that in "C:\Program
Files\Wal-Mart Music Downloads Store", you should have a 14 files. What
versions are those files on your system? They should match up to this list:
===
-ra-- - - - - - 89,816 09-09-2005
isbannerbitmap.bmp
c:\program files\wal-mart music downloads store\mfc71.dll
--a-- W32i DLL ENU 7.10.3077.0 shp 1,060,864 03-18-2003 mfc71.dll
c:\program files\wal-mart music downloads store\mfc71u.dll
--a-- W32i DLL ENU 7.10.3077.0 shp 1,047,552 03-18-2003 mfc71u.dll
c:\program files\wal-mart music downloads store\msvcp71.dll
--a-- W32i DLL ENU 7.10.3077.0 shp 499,712 03-18-2003 msvcp71.dll
c:\program files\wal-mart music downloads store\msvcr71.dll
--a-- W32i DLL ENU 7.10.3052.4 shp 348,160 02-21-2003 msvcr71.dll
c:\program files\wal-mart music downloads store\silent.wma
-ra-- - - - - - 88,040 10-17-2005 silent.wma
c:\program files\wal-mart music downloads store\swap.exe
-ra-- W32i APP ENU 5.2.0.2 shp 69,632 10-15-2005 swap.exe
c:\program files\wal-mart music downloads store\SWEBDLM.dll
--a-- W32i DLL ENU 4.8.0.39 shp 110,592 10-17-2005 swebdlm.dll
c:\program files\wal-mart music downloads store\SWEBIndiv.exe
--a-- W32i - - - - 155,648 10-17-2005 swebindiv.exe
c:\program files\wal-mart music downloads store\Uninstall.exe
-ra-- W32i APP ENU 1.0.0.8 shp 37,104 07-15-2005 uninstall.exe
c:\program files\wal-mart music downloads store\wmdlsub.dll
-ra-- W32i DLL ENU 1.0.0.1 shp 75,888 10-17-2005 wmdlsub.dll
c:\program files\wal-mart music downloads store\WMInstallMgr.dll
--a-- W32i DLL ENU 1.0.5.0 shp 49,664 10-17-2005
wminstallmgr.dll
c:\program files\wal-mart music downloads store\WMPlayer.dll
--a-- W32i DLL ENU 4.8.0.39 shp 90,112 10-17-2005 wmplayer.dll
c:\program files\wal-mart music downloads store\wUtils.dll
--a-- W32i DLL ENU 4.8.0.39 shp 131,072 10-17-2005 wutils.dll
===

Is that the case?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Jean B" <JeanB@discussions.microsoft.com> wrote in message
news:FF8F34B8-8897-4B3E-BB7D-5CB11F8488D7@microsoft.com...
> fault bucket 174011126
> --
> Jean B
>
>
> "zachd [ms]" wrote:
>
>>
>> What's the crash bucket?
>> http://zachd.com/pss/pss.html#bucket
>>
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Jean B" <JeanB@discussions.microsoft.com> wrote in message
>> news:098565FD-5983-4255-BB2B-0778F37E447A@microsoft.com...
>> > Jean B wrote:
>> >> > I am suddenly unable to connect to Walmart music downloads ....
>> >>
>> >> Connecting with/from/etc ? Media Player 10 - there is an icon in the
>> >> upper right hand corner to connect to music stores....one of those
>> >> connects to Walmart.com music downloads - have used it before to
>> >> purchase
>> >> & download WMA files. I am running Windows XP Home edition.
>> >>
>> >> The only
>> >> > error message I get is "IE has encountered a problem and needs to
>> >> > close. We
>> >> > are sorry for the inconvenience." I have no clue what the data in
>> >> > the
>> >> > error
>> >> > report means and when I click to send error report, it shows as
>> >> > sending
>> >> > then
>> >> > my window closes. I can access every other store on the list
>> >>
>> >> which list? The list of music stores which is accessed by clicking on
>> >> the MUSIC STORE ICON on the Windows Media Player panel.
>> >>
>> >> except the one
>> >> > I have been using. FYI, I also cannot directly open the download
>> >> > from
>> >> > the
>> >> > Walmart site. Any ideas?
>> >>
>> >> Exact links always help to narrow the issue. This link is:
>> >> http://downloads.walmart.com/swap/Sw...&isBuyCD=false
>> >>
>> >
>> > I'm just looking for someplace to start - not sure if some file has
>> > become
>> > corrupted ... the "error message" did reference "wminstallmgr.dll". I
>> > just
>> > wish Microsoft would spell out what the error is - most of us are not
>> > computer gurus - we just want things to work. *SIGH*
>> > --
>> > Jean B
>> >
>> >
>> > "Mike Williams" wrote:
>> >
>> >> Jean B wrote:
>> >> > I am suddenly unable to connect to Walmart music downloads ....
>> >>
>> >> Connecting with/from/etc ?
>> >>
>> >> The only
>> >> > error message I get is "IE has encountered a problem and needs to
>> >> > close. We
>> >> > are sorry for the inconvenience." I have no clue what the data in
>> >> > the
>> >> > error
>> >> > report means and when I click to send error report, it shows as
>> >> > sending
>> >> > then
>> >> > my window closes. I can access every other store on the list
>> >>
>> >> which list?
>> >>
>> >> except the one
>> >> > I have been using. FYI, I also cannot directly open the download
>> >> > from
>> >> > the
>> >> > Walmart site. Any ideas?
>> >>
>> >> Exact links always help to narrow the issue.
>> >>
>>
>>
>>