Hi,

I have purchased over 150 WMA files in the last year. Since I installed the
IE6 update KB905915 a couple of weeks ago, I cannot access these licensed /
purchased files! I've uninstalled the update but whatever damage was done is
still making it impossible to play these music files. Tech support says
there is a fix for WMP 10 but no word about WMP 9. The error code is:
drmv2clt.dll. This is a bit infuriating. It's like they come into your home
and take what belongs to you because they don't know what they are
doing.......or do they?

Marcus

Can you System Restore back before that update?

I don't know anything about those updates nor how they would impact DRM.
That sounds like something to talk to product support about.

That's technically not an error - that's just a filename. Is there any more
context to that error?
http://zachd.com/pss/pss.html#isolate

-Zach
--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "I'll Take the High Note [Extended Version]" by "Bathing
Beauty: Original Soundtrack" in WMP10.
--

"Marcus" <orealius@comcast.net> wrote in message
news:%23FKTYw$CGHA.812@TK2MSFTNGP10.phx.gbl...
>
>
> Hi,
>
> I have purchased over 150 WMA files in the last year. Since I installed
> the
> IE6 update KB905915 a couple of weeks ago, I cannot access these licensed
> /
> purchased files! I've uninstalled the update but whatever damage was done
> is
> still making it impossible to play these music files. Tech support says
> there is a fix for WMP 10 but no word about WMP 9. The error code is:
> drmv2clt.dll. This is a bit infuriating. It's like they come into your
> home
> and take what belongs to you because they don't know what they are
> doing.......or do they?
>
> Marcus
>
>
>

The file has been repaired via registry nmerge thanks to Walmart's Tech
Support.......sure got Microsoft beat! They just blow hot air

But still having trouble with Music Match and Buy Music restroing WMA files
licenses..


"zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
news:%23JHeOzZDGHA.1676@TK2MSFTNGP09.phx.gbl...

Can you System Restore back before that update?

I don't know anything about those updates nor how they would impact DRM.
That sounds like something to talk to product support about.

That's technically not an error - that's just a filename. Is there any more
context to that error?
http://zachd.com/pss/pss.html#isolate

-Zach
--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "I'll Take the High Note [Extended Version]" by "Bathing
Beauty: Original Soundtrack" in WMP10.
--

"Marcus" <orealius@comcast.net> wrote in message
news:%23FKTYw$CGHA.812@TK2MSFTNGP10.phx.gbl...
>
>
> Hi,
>
> I have purchased over 150 WMA files in the last year. Since I installed
> the
> IE6 update KB905915 a couple of weeks ago, I cannot access these licensed
> /
> purchased files! I've uninstalled the update but whatever damage was done
> is
> still making it impossible to play these music files. Tech support says
> there is a fix for WMP 10 but no word about WMP 9. The error code is:
> drmv2clt.dll. This is a bit infuriating. It's like they come into your
> home
> and take what belongs to you because they don't know what they are
> doing.......or do they?
>
> Marcus
>
>
>

What did Walmart suggest?

Who did you talk to at Microsoft support, and what did they tell you to do?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Marcus" <orealius@comcast.net> wrote in message
news:uez5tNCEGHA.2292@tk2msftngp13.phx.gbl...
> The file has been repaired via registry nmerge thanks to Walmart's Tech
> Support.......sure got Microsoft beat! They just blow hot air
>
> But still having trouble with Music Match and Buy Music restroing WMA
> files
> licenses..
>
>
> "zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
> news:%23JHeOzZDGHA.1676@TK2MSFTNGP09.phx.gbl...
>
> Can you System Restore back before that update?
>
> I don't know anything about those updates nor how they would impact DRM.
> That sounds like something to talk to product support about.
>
> That's technically not an error - that's just a filename. Is there any
> more
> context to that error?
> http://zachd.com/pss/pss.html#isolate
>
> -Zach
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Now Playing: "I'll Take the High Note [Extended Version]" by "Bathing
> Beauty: Original Soundtrack" in WMP10.
> --
>
> "Marcus" <orealius@comcast.net> wrote in message
> news:%23FKTYw$CGHA.812@TK2MSFTNGP10.phx.gbl...
>>
>>
>> Hi,
>>
>> I have purchased over 150 WMA files in the last year. Since I installed
>> the
>> IE6 update KB905915 a couple of weeks ago, I cannot access these licensed
>> /
>> purchased files! I've uninstalled the update but whatever damage was done
>> is
>> still making it impossible to play these music files. Tech support says
>> there is a fix for WMP 10 but no word about WMP 9. The error code is:
>> drmv2clt.dll. This is a bit infuriating. It's like they come into your
>> home
>> and take what belongs to you because they don't know what they are
>> doing.......or do they?
>>
>> Marcus
>>
>>
>>
>
>
>

Talked to their tech support: (they actuallly have some folks who know what
they're talking about!)

Here's what he did:
Issue: The customer called and can not play any DRM WMA files. Error
"Windows media player has encountered an unknown error and needs to close.
Modname: DRMV2clt.dll" . There is no DRM folder and there is not a reg key
"DRM".

This is what was done to fix this issue:

Re-registered the dll file "regsvr32 drmv2clt.dll"
Exported the DRM key from my Win98 registry
Imported the key in to the registry
Blew the DRM and updated the DRM components here.
After completing the steps above the customer was able to get the license
and play the music with no errors. This also solved the issued with the same
error the customer was getting when trying to download the music in Internet
Explorer.

That solved the problem with Walmart files. MSN Music Chat support restored
the use of my licenses for their files. Still working with MusicMatch.
Buymusic.com is hopeless. Have filed a complaint with BBB for refund.

Marcus





Thanks,
Shaun - 2nd Level Tech Support
musicdownloads@walmart.com


"zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
news:uEI8DyGEGHA.3820@TK2MSFTNGP12.phx.gbl...

What did Walmart suggest?

Who did you talk to at Microsoft support, and what did they tell you to do?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Marcus" <orealius@comcast.net> wrote in message
news:uez5tNCEGHA.2292@tk2msftngp13.phx.gbl...
> The file has been repaired via registry nmerge thanks to Walmart's Tech
> Support.......sure got Microsoft beat! They just blow hot air
>
> But still having trouble with Music Match and Buy Music restroing WMA
> files
> licenses..
>
>
> "zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
> news:%23JHeOzZDGHA.1676@TK2MSFTNGP09.phx.gbl...
>
> Can you System Restore back before that update?
>
> I don't know anything about those updates nor how they would impact DRM.
> That sounds like something to talk to product support about.
>
> That's technically not an error - that's just a filename. Is there any
> more
> context to that error?
> http://zachd.com/pss/pss.html#isolate
>
> -Zach
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Now Playing: "I'll Take the High Note [Extended Version]" by "Bathing
> Beauty: Original Soundtrack" in WMP10.
> --
>
> "Marcus" <orealius@comcast.net> wrote in message
> news:%23FKTYw$CGHA.812@TK2MSFTNGP10.phx.gbl...
>>
>>
>> Hi,
>>
>> I have purchased over 150 WMA files in the last year. Since I installed
>> the
>> IE6 update KB905915 a couple of weeks ago, I cannot access these licensed
>> /
>> purchased files! I've uninstalled the update but whatever damage was done
>> is
>> still making it impossible to play these music files. Tech support says
>> there is a fix for WMP 10 but no word about WMP 9. The error code is:
>> drmv2clt.dll. This is a bit infuriating. It's like they come into your
>> home
>> and take what belongs to you because they don't know what they are
>> doing.......or do they?
>>
>> Marcus
>>
>>
>>
>
>
>

So who did you talk to at Microsoft support, and what did they say?

I wasn't aware that there even was support for 98SE anymore, really.

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Marcus" <orealius@comcast.net> wrote in message
news:Odw54SKEGHA.2872@TK2MSFTNGP14.phx.gbl...
> Talked to their tech support: (they actuallly have some folks who know
> what
> they're talking about!)
>
> Here's what he did:
> Issue: The customer called and can not play any DRM WMA files. Error
> "Windows media player has encountered an unknown error and needs to close.
> Modname: DRMV2clt.dll" . There is no DRM folder and there is not a reg key
> "DRM".
>
> This is what was done to fix this issue:
>
> Re-registered the dll file "regsvr32 drmv2clt.dll"
> Exported the DRM key from my Win98 registry
> Imported the key in to the registry
> Blew the DRM and updated the DRM components here.
> After completing the steps above the customer was able to get the license
> and play the music with no errors. This also solved the issued with the
> same
> error the customer was getting when trying to download the music in
> Internet
> Explorer.
>
> That solved the problem with Walmart files. MSN Music Chat support
> restored
> the use of my licenses for their files. Still working with MusicMatch.
> Buymusic.com is hopeless. Have filed a complaint with BBB for refund.
>
> Marcus
>
>
>
>
>
> Thanks,
> Shaun - 2nd Level Tech Support
> musicdownloads@walmart.com
>
>
> "zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
> news:uEI8DyGEGHA.3820@TK2MSFTNGP12.phx.gbl...
>
> What did Walmart suggest?
>
> Who did you talk to at Microsoft support, and what did they tell you to
> do?
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
>
> "Marcus" <orealius@comcast.net> wrote in message
> news:uez5tNCEGHA.2292@tk2msftngp13.phx.gbl...
>> The file has been repaired via registry nmerge thanks to Walmart's Tech
>> Support.......sure got Microsoft beat! They just blow hot air
>>
>> But still having trouble with Music Match and Buy Music restroing WMA
>> files
>> licenses..
>>
>>
>> "zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
>> news:%23JHeOzZDGHA.1676@TK2MSFTNGP09.phx.gbl...
>>
>> Can you System Restore back before that update?
>>
>> I don't know anything about those updates nor how they would impact DRM.
>> That sounds like something to talk to product support about.
>>
>> That's technically not an error - that's just a filename. Is there any
>> more
>> context to that error?
>> http://zachd.com/pss/pss.html#isolate
>>
>> -Zach
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> Now Playing: "I'll Take the High Note [Extended Version]" by "Bathing
>> Beauty: Original Soundtrack" in WMP10.
>> --
>>
>> "Marcus" <orealius@comcast.net> wrote in message
>> news:%23FKTYw$CGHA.812@TK2MSFTNGP10.phx.gbl...
>>>
>>>
>>> Hi,
>>>
>>> I have purchased over 150 WMA files in the last year. Since I installed
>>> the
>>> IE6 update KB905915 a couple of weeks ago, I cannot access these
>>> licensed
>>> /
>>> purchased files! I've uninstalled the update but whatever damage was
>>> done
>>> is
>>> still making it impossible to play these music files. Tech support says
>>> there is a fix for WMP 10 but no word about WMP 9. The error code is:
>>> drmv2clt.dll. This is a bit infuriating. It's like they come into your
>>> home
>>> and take what belongs to you because they don't know what they are
>>> doing.......or do they?
>>>
>>> Marcus
>>>
>>>
>>>
>>
>>
>>
>
>
>

Not much to say........Walmart beat em to the punch......go figure. Now only
Buy Music's WMA files won't play. Their tech support is beneath contempt.
I've demanded refunds for all my purchased files. What I suspect is that the
Windows update 905915 is responsible for the DRM folder becoming
inoperative. Microsoft 3rd tier support (a real American) does not deny
that possibility.

Marcus





"zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
news:%23oqk$lPEGHA.2708@TK2MSFTNGP11.phx.gbl...

So who did you talk to at Microsoft support, and what did they say?

I wasn't aware that there even was support for 98SE anymore, really.

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Marcus" <orealius@comcast.net> wrote in message
news:Odw54SKEGHA.2872@TK2MSFTNGP14.phx.gbl...
> Talked to their tech support: (they actuallly have some folks who know
> what
> they're talking about!)
>
> Here's what he did:
> Issue: The customer called and can not play any DRM WMA files. Error
> "Windows media player has encountered an unknown error and needs to close.
> Modname: DRMV2clt.dll" . There is no DRM folder and there is not a reg key
> "DRM".
>
> This is what was done to fix this issue:
>
> Re-registered the dll file "regsvr32 drmv2clt.dll"
> Exported the DRM key from my Win98 registry
> Imported the key in to the registry
> Blew the DRM and updated the DRM components here.
> After completing the steps above the customer was able to get the license
> and play the music with no errors. This also solved the issued with the
> same
> error the customer was getting when trying to download the music in
> Internet
> Explorer.
>
> That solved the problem with Walmart files. MSN Music Chat support
> restored
> the use of my licenses for their files. Still working with MusicMatch.
> Buymusic.com is hopeless. Have filed a complaint with BBB for refund.
>
> Marcus
>
>
>
>
>
> Thanks,
> Shaun - 2nd Level Tech Support
> musicdownloads@walmart.com
>
>
> "zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
> news:uEI8DyGEGHA.3820@TK2MSFTNGP12.phx.gbl...
>
> What did Walmart suggest?
>
> Who did you talk to at Microsoft support, and what did they tell you to
> do?
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
>
> "Marcus" <orealius@comcast.net> wrote in message
> news:uez5tNCEGHA.2292@tk2msftngp13.phx.gbl...
>> The file has been repaired via registry nmerge thanks to Walmart's Tech
>> Support.......sure got Microsoft beat! They just blow hot air
>>
>> But still having trouble with Music Match and Buy Music restroing WMA
>> files
>> licenses..
>>
>>
>> "zachd [ms]" <zachd@nomailplz.online.microsoft.com> wrote in message
>> news:%23JHeOzZDGHA.1676@TK2MSFTNGP09.phx.gbl...
>>
>> Can you System Restore back before that update?
>>
>> I don't know anything about those updates nor how they would impact DRM.
>> That sounds like something to talk to product support about.
>>
>> That's technically not an error - that's just a filename. Is there any
>> more
>> context to that error?
>> http://zachd.com/pss/pss.html#isolate
>>
>> -Zach
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> Now Playing: "I'll Take the High Note [Extended Version]" by "Bathing
>> Beauty: Original Soundtrack" in WMP10.
>> --
>>
>> "Marcus" <orealius@comcast.net> wrote in message
>> news:%23FKTYw$CGHA.812@TK2MSFTNGP10.phx.gbl...
>>>
>>>
>>> Hi,
>>>
>>> I have purchased over 150 WMA files in the last year. Since I installed
>>> the
>>> IE6 update KB905915 a couple of weeks ago, I cannot access these
>>> licensed
>>> /
>>> purchased files! I've uninstalled the update but whatever damage was
>>> done
>>> is
>>> still making it impossible to play these music files. Tech support says
>>> there is a fix for WMP 10 but no word about WMP 9. The error code is:
>>> drmv2clt.dll. This is a bit infuriating. It's like they come into your
>>> home
>>> and take what belongs to you because they don't know what they are
>>> doing.......or do they?
>>>
>>> Marcus
>>>
>>>
>>>
>>
>>
>>
>
>
>