Can't run Windows Media player v10.0.0.3802

I am unable to run Windows Media Player can anyone give me any ideas of
how to track down where the problems is?

Faulting application wmplayer.exe version 10.0.0.3802, faulting module
shdocvw.dll version 6.0.2900.273, fault address 0x0001780e

Also what controls what the version which is used for viewing movies?
as I don't appear to have a problem with wmplayer2.exe

I have tried re-installing but didn't work + replaced shdocvw.dll
still have the problem

Regards

Mark

What fault bucket?
http://zachd.com/pss/pss.html#bucket
?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "moppet6-clinkclank" in WMP10.
--

"mb" <mb301@hotmail.com> wrote in message
news:1134420329.250228.191210@f14g2000cwb.googlegr oups.com...
>I am unable to run Windows Media Player can anyone give me any ideas of
> how to track down where the problems is?
>
> Faulting application wmplayer.exe version 10.0.0.3802, faulting module
> shdocvw.dll version 6.0.2900.273, fault address 0x0001780e
>
> Also what controls what the version which is used for viewing movies?
> as I don't appear to have a problem with wmplayer2.exe
>
> I have tried re-installing but didn't work + replaced shdocvw.dll
> still have the problem
>
> Regards
>
> Mark
>

This is all the info there is, I can't this 'fault bucket' anywhere.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/12/2005
Time: 21:20:57
User: N/A
Computer: <<<pc>>
Description:
Faulting application wmplayer.exe, version 10.0.0.3802, faulting module
shdocvw.dll, version 6.0.2900.2753, fault address 0x0001780e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 6d 70 ure wmp
0018: 6c 61 79 65 72 2e 65 78 layer.ex
0020: 65 20 31 30 2e 30 2e 30 e 10.0.0
0028: 2e 33 38 30 32 20 69 6e .3802 in
0030: 20 73 68 64 6f 63 76 77 shdocvw
0038: 2e 64 6c 6c 20 36 2e 30 .dll 6.0
0040: 2e 32 39 30 30 2e 32 37 .2900.27
0048: 35 33 20 61 74 20 6f 66 53 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 31 37 38 30 65 0d 0a 1780e..



zachd [ms] wrote:
> What fault bucket?
> http://zachd.com/pss/pss.html#bucket
> ?
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Now Playing: "moppet6-clinkclank" in WMP10.
> --
>
> "mb" <mb301@hotmail.com> wrote in message
> news:1134420329.250228.191210@f14g2000cwb.googlegr oups.com...
> >I am unable to run Windows Media Player can anyone give me any ideas of
> > how to track down where the problems is?
> >
> > Faulting application wmplayer.exe version 10.0.0.3802, faulting module
> > shdocvw.dll version 6.0.2900.273, fault address 0x0001780e
> >
> > Also what controls what the version which is used for viewing movies?
> > as I don't appear to have a problem with wmplayer2.exe
> >
> > I have tried re-installing but didn't work + replaced shdocvw.dll
> > still have the problem
> >
> > Regards
> >
> > Mark
> >

My mistake

Fault Bucket 235590229

The problem goes away if go rollback to version 9.

That's the same fault bucket as Will....?
I haven't had (any) time to look into his crash yet, but offhand, and I'm
not sure if I had the right symbols loaded and I don't see any crash bucket
cabs more recent than 11/9 (?) and don't see any crash hits more recent than
12/12, but .... it looked like it was randomly the SRSWowSound or some other
sound processor DMO. But that doesn't make much sense in the same context
as shdocvw.dll, so I'll just chalk that up to me being reallllllllllllllly
tired after working 20 hours straight.

I'll follow up further on 235590229 in response to Will's thread when I get
a chance. But this is something I'm doing in my non-existant free time, so
do be patient. =)

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"mb" <mb301@hotmail.com> wrote in message
news:1134584967.600990.308120@g47g2000cwa.googlegr oups.com...
> My mistake
>
> Fault Bucket 235590229
>
> The problem goes away if go rollback to version 9.
>

zachd [ms] wrote:
> That's the same fault bucket as Will....?
> I haven't had (any) time to look into his crash yet, but offhand, and I'm
> not sure if I had the right symbols loaded and I don't see any crash bucket
> cabs more recent than 11/9 (?) and don't see any crash hits more recent than
> 12/12, but .... it looked like it was randomly the SRSWowSound or some other
> sound processor DMO. But that doesn't make much sense in the same context
> as shdocvw.dll, so I'll just chalk that up to me being reallllllllllllllly
> tired after working 20 hours straight.
>
> I'll follow up further on 235590229 in response to Will's thread when I get
> a chance. But this is something I'm doing in my non-existant free time, so
> do be patient. =)
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "mb" <mb301@hotmail.com> wrote in message
> news:1134584967.600990.308120@g47g2000cwa.googlegr oups.com...
> > My mistake
> >
> > Fault Bucket 235590229
> >
> > The problem goes away if go rollback to version 9.


I am more that convinced this is problem is some how related to the
latest virus attack.

http://news.bbc.co.uk/1/hi/technology/4566504.stm
http://www.microsoft.com/technet/sec...ry/912840.mspx

The given away was renaming wmplayer.exe wmplayer.exe_old and it would
be replaced by another wmplayer.exe from somewhere. Have done a full
virus scan but have not found anything. Currently using version 9, as
the new version still has fault - very strange!!

wmplayer.exe is replaced by System File Protection when you try to delete
it. This is an OS design issue, and a Feature.

Your crash may be related to a virus issue, but your favorite anti-virus
vendor would probably be how to clean that up.

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"mb" <mb301@hotmail.com> wrote in message
news:1136381092.541767.103260@g49g2000cwa.googlegr oups.com...
>
> zachd [ms] wrote:
>> That's the same fault bucket as Will....?
>> I haven't had (any) time to look into his crash yet, but offhand, and I'm
>> not sure if I had the right symbols loaded and I don't see any crash
>> bucket
>> cabs more recent than 11/9 (?) and don't see any crash hits more recent
>> than
>> 12/12, but .... it looked like it was randomly the SRSWowSound or some
>> other
>> sound processor DMO. But that doesn't make much sense in the same
>> context
>> as shdocvw.dll, so I'll just chalk that up to me being
>> reallllllllllllllly
>> tired after working 20 hours straight.
>>
>> I'll follow up further on 235590229 in response to Will's thread when I
>> get
>> a chance. But this is something I'm doing in my non-existant free time,
>> so
>> do be patient. =)
>>
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "mb" <mb301@hotmail.com> wrote in message
>> news:1134584967.600990.308120@g47g2000cwa.googlegr oups.com...
>> > My mistake
>> >
>> > Fault Bucket 235590229
>> >
>> > The problem goes away if go rollback to version 9.
>
>
> I am more that convinced this is problem is some how related to the
> latest virus attack.
>
> http://news.bbc.co.uk/1/hi/technology/4566504.stm
> http://www.microsoft.com/technet/sec...ry/912840.mspx
>
> The given away was renaming wmplayer.exe wmplayer.exe_old and it would
> be replaced by another wmplayer.exe from somewhere. Have done a full
> virus scan but have not found anything. Currently using version 9, as
> the new version still has fault - very strange!!
>