Re: Windows Update WMSR Tool Fails to Install

Neil,

Which antivirus program is installed and is it actively blocking
scripts ? That could be what's causing this issue. Try temp disabling
the installed AV or at least temp disable the script blocking component
of it and run MSRT again. Use the link that PABear provided and download
it manually if need be.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Neil Royes wrote:

> I have had the same problem. The WMSR tool failed to install from Windows
> Update.
> The progress indicator completed one pass and started again and froze at
> about 40%. I cancelled after waiting for something to happen and manually
> downloaded the file. Several hours later, I ran the file with exactly the
> same result. I got the same result every time I tried it... The CPU usage
> by the tool hovers around 50%. I have updated our other two computers
> without a problem. There has never been a problem with previous versions of
> the tool. Any further thoughts would be appreciated!
>
> "Russel" wrote:
>
>
>>Windows Malicious Software Removal Tool Nov 2005 (KB890830) downloads but
>>installation freezes half way thru.
>>Update History shows "failed to install" - When I click on "x?" to find out
>>how to solve the problem, nothing happens.
>>(If I check again for new updates, I'm advised that none are available.)
>>I have Norton Security/Anti-Virus Protection - working OK.