RE: WMSR tool hangs at 40% after last Update


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Old 01-05-2006, 05:01 PM
ctc
 
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Default RE: WMSR tool hangs at 40% after last Update

I'm having the same problem (wmsr hanging after running about 40%). I have
also tried the manual download and running from the command line mrt.exe -
none of those work. I am using Zone Alarm firewall and McAfee virus scan. I
disabled them but still no luck.

Interestingly, I ran the tool from the IE interface (link below) and it
worked. http://www.microsoft.com/security/ma...e/default.mspx

Looks like this might be a common problem based on some of the other posts.
Has anyone figured out how to fix it?

"Michael" wrote:

> Have auto updates on but I decide when to install.
> Got error installing the Windows Malicious Software Removal tool, and at
> some point lost my internet connection (ISP problem), not sure if related.
> Windows Updater tells me that the WMSR tool didnt install (2 of 2)
> but the patch (1 of 2) did.
> Have rebooted many times, manually run WMSR several times both from .exe and
> directly from web browser. Everytime I get one pass of progress indicator
> then 40% of a second pass. CPU goes 100% and no disk activity. Task Man shows
> MRT.exe grabbing 97% CPU. Have to kill it or cancel.
>
> The log at %windir%\debug\mrt.log has incomplete entries.
> ---------------------------------------------------------------------------------------
>
> Microsoft Windows Malicious Software Removal Tool v1.10, November 2005
> Started On Wed Nov 09 09:47:31 2005
>
> ---------------------------------------------------------------------------------------
>
> To further confuse, I ran McAfee virus scan and it hangs, when reading
> wsusscan.cab !!
>
> %windir%\windowsupdate.log just dies at 18:49:22, log below
>
> 2005-11-08 18:48:51 1088 96c DnldMgr Preparing update for install, updateId
> = {84B38FE7-A6CA-4E43-A956-A2C53AC0EC0C}.100.
> 2005-11-08 18:48:51 492 8f0 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0000) ===========
> 2005-11-08 18:48:51 492 8f0 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> 2005-11-08 18:48:51 492 8f0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2005-11-08 18:48:51 492 8f0 Handler :::::::::::::
> 2005-11-08 18:48:51 492 8f0 Handler :: START :: Handler: Windows Patch
> Install
> 2005-11-08 18:48:51 492 8f0 Handler :::::::::
> 2005-11-08 18:48:51 492 8f0 Handler : Updates to install = 1
> 2005-11-08 18:48:51 492 8f0 Handler : Installing update
> {84B38FE7-A6CA-4E43-A956-A2C53AC0EC0C}.100
> 2005-11-08 18:48:51 492 fe4 Handler Installing with parameters=-q -z -er,
> sandbox=C:\WINDOWS\SoftwareDistribution\Download\5 8bffe479c581eda56fcf7412cce5cc0.
> 2005-11-08 18:49:17 492 fe4 Handler Install completed with 0x80070bc2.
> 2005-11-08 18:49:17 492 8f0 Handler : Install completed: result type =
> 0x1, installer error = False, error = 0x80070bc2, disabled until reboot = No,
> reboot required = Yes
> 2005-11-08 18:49:17 492 8f0 Handler :::::::::
> 2005-11-08 18:49:17 492 8f0 Handler :: END :: Handler: Windows Patch
> Install
> 2005-11-08 18:49:17 492 8f0 Handler :::::::::::::
> 2005-11-08 18:49:17 1088 454 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {923E52D0-B0B7-48A5-9C4D-C0741AD4B53F}, succeeded]
> 2005-11-08 18:49:17 1088 96c DnldMgr Preparing update for install, updateId
> = {4515412A-006E-4D88-A9C1-00ED1969CCDE}.100.
> 2005-11-08 18:49:17 492 8f0 Handler :::::::::::::
> 2005-11-08 18:49:17 492 8f0 Handler :: START :: Handler: Command Line
> Install
> 2005-11-08 18:49:17 492 8f0 Handler :::::::::
> 2005-11-08 18:49:17 492 8f0 Handler : Updates to install = 1
> 2005-11-08 18:49:22 1088 454 Report REPORT EVENT:
> {C93AD463-D896-47BB-967E-59D9E553D101} 2005-11-08
> 18:49:17-0000 1 184 101 {923E52D0-B0B7-48A5-9C4D-C0741AD4B53F} 100 0 AutomaticUpdates Success Content
> Install Installation successful and restart required for the following
> update: Security Update for Windows XP (KB896424)
> 2005-11-09 08:25:41 1088 d5c AU AU setting client response for sessionId 0x0
> to 'Active'
> 2005-11-09 08:37:27 1088 d5c AU AU getting updates to instal at shutdown: An
> AU install is already in progress
> 2005-11-09 08:37:28 2124 e1c Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0000) ===========
> 2005-11-09 08:37:28 2124 e1c Misc = Process: C:\WINDOWS\Explorer.EXE
> 2005-11-09 08:37:28 2124 e1c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2005-11-09 08:37:28 2124 e1c Shutdwn Install at shutdown: no updates to
> install
> 2005-11-09 08:38:03 1088 3c0 AU AU setting pending client directive to
> 'Install Approval'
> 2005-11-09 08:38:03 1088 3c0 AU WARNING: Pending directive, 'Install
> Approval', is not applicable
> 2005-11-09 08:38:10 1088 560 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {56A3ECF6-DFFC-43E1-A17A-F37BA2D52474}]
> 2005-11-09 08:38:10 1088 560 AU # WARNING: Install failed, error =
> 0x800706BE
> 2005-11-09 08:38:12 1088 96c Agent *********
> 2005-11-09 08:38:12 1088 96c Agent ** END ** Agent: Installing updates
> [CallerId = AutomaticUpdates]
> 2005-11-09 08:38:12 1088 96c Agent *************
> 2005-11-09
>
>
>

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RE: WMSR tool hangs at 40% after last Update