All this is fine, but what about those of us who cannot install this update?
I fall into the group with Program Files existing also in another
partition/drive. My setup was made by installing windows xp2, creating
partitions, then using regedit to change the default program files dir to
e:\program files. The original program files still exists on c: drive - some
programs will not work unless they are there. eg VET. Internet Explorer is
still on the c: drive. When i did an update a subsidiary Internet Explorer
folder appeared in my erogrm files folder, [MUI > 0409]: i moved it to the
c: ieploree folder; it seems happy.
FIne; to try to get KB896688 in, i regedited default program files back to
c:. BUt no, it would not install. Would you like to see the log?

0.797:
================================================== ==============================
0.797: 2005/11/14 09:57:10.031 (local)
0.797:
C:\WINDOWS\SoftwareDistribution\Download\22c734c12 ba2228809e817e4675732a3\update\update.exe (version 6.1.22.4)
0.797: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.813: Hotfix started with following command line: -q /Z -ER
/ParentInfo:344a3c0bc3738b41ab58ad31ad75ef57
0.813: FileVersion of c:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.813: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.422: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\22c734c12 ba2228809e817e4675732a3\update\KB896688.cat as _000000_.cat...
1.422: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
2.422: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
3.422: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
4.422: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
5.422: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
6.422: UpdSpDecompressOrCopyFile retries failed: c:\windows\_000000_.cat
6.422: InstallCatalogFile: VerifyCatalogFile failed for
c:\windows\_000000_.cat; error=0x80092003.
6.422: InstallInfCatalogFile: Installation failed; error=0x00000002.
7.954: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\22c734c12 ba2228809e817e4675732a3\update\KB896688.cat as _000000_.cat...
7.954: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
8.954: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
9.954: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
10.954: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
11.954: UpdSpDecompressOrCopyFile error: c:\windows\_000000_.cat, Error =
00000002
12.954: UpdSpDecompressOrCopyFile retries failed: c:\windows\_000000_.cat
12.954: InstallCatalogFile: VerifyCatalogFile failed for
c:\windows\_000000_.cat; error=0x80092003.
12.954: InstallInfCatalogFile: Installation failed; error=0x00000002.
12.954: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
12.954: KB896688 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
12.954: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem12.cat
failed: 0x2
12.954: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
12.954: Update.exe extended error code = 0xf0da


==== That is it. i run 6.0.2900.2180. Cryptographic service??? whatever is
that? If i must install this update, then i need some help.

"don perro" <donperro@discussions.microsoft.com> schrieb:

> All this is fine, but what about those of us who cannot install this update?
> I fall into the group with Program Files existing also in another
> partition/drive.

Well, if %programfiles% isn't identical to %systemdrive%\Program Files
installing KB896688 will fail anyway.

> When i did an update a subsidiary Internet Explorer
> folder appeared in my erogrm files folder, [MUI > 0409]: i moved it to the
> c: ieploree folder; it seems happy.
> FIne; to try to get KB896688 in, i regedited default program files back to
> c:. BUt no, it would not install. Would you like to see the log?
[...]
> 12.954: KB896688 Setup encountered an error: Setup could not verify the
> integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.

Is the Cryptographic service running?

> Cryptographic service??? whatever is that?

A service named Cryptographic service ;-) Start -> Run -> services.msc
Check whether it's running or not and/or if you can find some entries
in the eventlog (Start -> Run -> eventvwr.msc).

If you're running AV software in the background, try the installation
after having the AV scanner completly disabled.

HTH,
Freudi

Hello, Freudi,
I am grateful for your prompt reply. crypt. services had started
[automatic], but i cannot find any references to it in the log files
[security, application & system]; when i regedited default pgm files to
c:\program files, %programfiles% is identical to %systemdrive%\program files
as to location. But if you mean the contents of c: and e: program files to be
identical well, they definitely are not. i killed my AV temporarily, even put
the firewall down momentarily, but i cannot seem to re-download the update in
question. even after manually deleting temp folder and inet files it lurks
still somewhere inside [download mgr reports a 0 byte dl for the update]. And
still it will not install. I rather think that i will have to wing it with
this update, and hope that MS provides a work-around that enables it to
install in machines with separate system and applications program file
folders.
Regards, don p.

"Ottmar Freudenberger" wrote:

> "don perro" <donperro@discussions.microsoft.com> schrieb:
>
> > All this is fine, but what about those of us who cannot install this update?
> > I fall into the group with Program Files existing also in another
> > partition/drive.
>
> Well, if %programfiles% isn't identical to %systemdrive%\Program Files
> installing KB896688 will fail anyway.
>
> > When i did an update a subsidiary Internet Explorer
> > folder appeared in my erogrm files folder, [MUI > 0409]: i moved it to the
> > c: ieploree folder; it seems happy.
> > FIne; to try to get KB896688 in, i regedited default program files back to
> > c:. BUt no, it would not install. Would you like to see the log?
> [...]
> > 12.954: KB896688 Setup encountered an error: Setup could not verify the
> > integrity of the file Update.inf. Make sure the Cryptographic service is
> > running on this computer.
>
> Is the Cryptographic service running?
>
> > Cryptographic service??? whatever is that?
>
> A service named Cryptographic service ;-) Start -> Run -> services.msc
> Check whether it's running or not and/or if you can find some entries
> in the eventlog (Start -> Run -> eventvwr.msc).
>
> If you're running AV software in the background, try the installation
> after having the AV scanner completly disabled.
>
> HTH,
> Freudi
>

"don perro" <donperro@discussions.microsoft.com> schrieb:

> I am grateful for your prompt reply. crypt. services had started
> [automatic], but i cannot find any references to it in the log files
> [security, application & system];

Okay, try the steps mentionend in
http://support.microsoft.com/kb/822798

> when i regedited default pgm files to
> c:\program files, %programfiles% is identical to %systemdrive%\program files
> as to location.

Sure, otherwise you'll have a different error message in the LOG file.

> i killed my AV temporarily,

Which one is that exactly?

> even put the firewall down momentarily,

Which one is that exactly?
http://google.com/groups?selm=eK9rBM...tngp13.phx.gbl

Bye,
Freudi

pardon me, freudi, but i took a break from this procedure. ok, i run Vet
antivirus, and good ole SP2 firewall. Between them, they stop it all. Anyway,
i tried with them both deactivated. I also did try the copy c:Internet
Explorer files to e:internet explorer, but no luck - the installation of
KB896688 would not proceed. If the virus demons out there read this stuff, i
feel assured that they know they have a ready route into millions of pc's.....

"Ottmar Freudenberger" wrote:

> "don perro" <donperro@discussions.microsoft.com> schrieb:
>
> > I am grateful for your prompt reply. crypt. services had started
> > [automatic], but i cannot find any references to it in the log files
> > [security, application & system];
>
> Okay, try the steps mentionend in
> http://support.microsoft.com/kb/822798
>
> > when i regedited default pgm files to
> > c:\program files, %programfiles% is identical to %systemdrive%\program files
> > as to location.
>
> Sure, otherwise you'll have a different error message in the LOG file.
>
> > i killed my AV temporarily,
>
> Which one is that exactly?
>
> > even put the firewall down momentarily,
>
> Which one is that exactly?
> http://google.com/groups?selm=eK9rBM...tngp13.phx.gbl
>
> Bye,
> Freudi
>

"don perro" <donperro@discussions.microsoft.com> schrieb:

> pardon me, freudi, but i took a break from this procedure. ok, i run Vet
> antivirus, and good ole SP2 firewall. Between them, they stop it all. Anyway,
> i tried with them both deactivated.

I never suggested to disable Windows Firewall, but uninstall(!) your
AV software _temporary_.

> I also did try the copy c:Internet
> Explorer files to e:internet explorer, but no luck

As I've written in my very first reply, you _don't_ have the problem
of a "moved" Program Files folder - you have one with your Cryptographic
service. Have you tried http://support.microsoft.com/kb/822798 step by
step?

Bye,
Freudi

freudi, much thanks for your help, but i have given up.... I used that link u
show in your last post, got to the bit where i have to extract the file, but
cannot find the necessary switches in the KB articles at support. SO bugger
it - i have wasted much time doing this, and i really resent it. None of this
bitterness is aimed at you, just MS. I suspect it is not a problem of my
making - i have never altered any of that stuff before, have been taken
places in trying to fix this thing that i never wanted to visit. So if i get
a virus or whatever that breaks my computer cos of this issue, i hope that it
backdoors into the network and brings it down too. I am really pissed off
about the time i have had to devote to this issue.
Again, many thanks for your time and efforts, but this is it for me.
Regards...

"Ottmar Freudenberger" wrote:

> "don perro" <donperro@discussions.microsoft.com> schrieb:
>
> > pardon me, freudi, but i took a break from this procedure. ok, i run Vet
> > antivirus, and good ole SP2 firewall. Between them, they stop it all. Anyway,
> > i tried with them both deactivated.
>
> I never suggested to disable Windows Firewall, but uninstall(!) your
> AV software _temporary_.
>
> > I also did try the copy c:Internet
> > Explorer files to e:internet explorer, but no luck
>
> As I've written in my very first reply, you _don't_ have the problem
> of a "moved" Program Files folder - you have one with your Cryptographic
> service. Have you tried http://support.microsoft.com/kb/822798 step by
> step?
>
> Bye,
> Freudi
>

i might add that although i thus failed to do method 7, the certificates
checks in method 8 were correct.....

"don perro" wrote:

> freudi, much thanks for your help, but i have given up.... I used that link u
> show in your last post, got to the bit where i have to extract the file, but
> cannot find the necessary switches in the KB articles at support. SO bugger
> it - i have wasted much time doing this, and i really resent it. None of this
> bitterness is aimed at you, just MS. I suspect it is not a problem of my
> making - i have never altered any of that stuff before, have been taken
> places in trying to fix this thing that i never wanted to visit. So if i get
> a virus or whatever that breaks my computer cos of this issue, i hope that it
> backdoors into the network and brings it down too. I am really pissed off
> about the time i have had to devote to this issue.
> Again, many thanks for your time and efforts, but this is it for me.
> Regards...
>
> "Ottmar Freudenberger" wrote:
>
> > "don perro" <donperro@discussions.microsoft.com> schrieb:
> >
> > > pardon me, freudi, but i took a break from this procedure. ok, i run Vet
> > > antivirus, and good ole SP2 firewall. Between them, they stop it all. Anyway,
> > > i tried with them both deactivated.
> >
> > I never suggested to disable Windows Firewall, but uninstall(!) your
> > AV software _temporary_.
> >
> > > I also did try the copy c:Internet
> > > Explorer files to e:internet explorer, but no luck
> >
> > As I've written in my very first reply, you _don't_ have the problem
> > of a "moved" Program Files folder - you have one with your Cryptographic
> > service. Have you tried http://support.microsoft.com/kb/822798 step by
> > step?
> >
> > Bye,
> > Freudi
> >

Freudi's REG file fix is not for WinXP machines.

Try this one: http://www.dougknox.com/xp/utils/kb896688_fix.zip
(KB896688_fix.exe: small
VB app that checks the 4 values and offers a repair option if any of them
are incorrect).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


don perro wrote:
> freudi, much thanks for your help, but i have given up.... I used that
> link u show in your last post, got to the bit where i have to extract the
> file, but cannot find the necessary switches in the KB articles at
> support. SO bugger it - i have wasted much time doing this, and i really
> resent it. None of this bitterness is aimed at you, just MS. I suspect it
> is not a problem of my making - i have never altered any of that stuff
> before, have been taken places in trying to fix this thing that i never
> wanted to visit. So if i get a virus or whatever that breaks my computer
> cos of this issue, i hope that it backdoors into the network and brings
> it down too. I am really pissed off about the time i have had to devote
> to this issue.
> Again, many thanks for your time and efforts, but this is it for me.
> Regards...
>
> "Ottmar Freudenberger" wrote:
>
> > "don perro" <donperro@discussions.microsoft.com> schrieb:
> >
> > > pardon me, freudi, but i took a break from this procedure. ok, i run
> > > Vet antivirus, and good ole SP2 firewall. Between them, they stop it
> > > all. Anyway, i tried with them both deactivated.
> >
> > I never suggested to disable Windows Firewall, but uninstall(!) your
> > AV software _temporary_.
> >
> > > I also did try the copy c:Internet
> > > Explorer files to e:internet explorer, but no luck
> >
> > As I've written in my very first reply, you _don't_ have the problem
> > of a "moved" Program Files folder - you have one with your Cryptographic
> > service. Have you tried http://support.microsoft.com/kb/822798 step by
> > step?
> >
> > Bye,
> > Freudi

"Ottmar Freudenberger" <freudi@gmx.net> schrieb:
> "don perro" <donperro@discussions.microsoft.com> schrieb:
>
>>> Have you tried http://support.microsoft.com/kb/822798 step by
>>> step?
>
>> freudi, much thanks for your help, but i have given up.... I used that link u
>> show in your last post, got to the bit where i have to extract the file, but
>> cannot find the necessary switches in the KB articles at support.
>
> Pardon? You did try *all* method mentioned? Especially method 3 and 4
> are promising a solution for your problem from my perspective.
> If you've followed these steps *carefully* with no avail, then I
> could only reference to the AV scanner problem again:
> http://google.com/groups?selm=eK9rBM...tngp13.phx.gbl

See also
http://google.com/groups?selm=113107...oglegroups.com

Bye,
Freudi