I am helping (at least I try) a friend of mine. He has windows xp
familial still at sp 1. We have tried twice to install sp 2 using
automatic update and after beginning of install the system freeze and
the only solution is power Off.
Any clue. No error msg but when we reboot the warning your sp2 did not
install, suppress it!!!
Thanks for any help

Run a thorough check for hijackware, including posting your HijackThis log
to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

Do not install SP2 until an expert gives your HijackThis log a clean bill of
health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default...xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


frenchy wrote:
> I am helping (at least I try) a friend of mine. He has windows xp
> familial still at sp 1. We have tried twice to install sp 2 using
> automatic update and after beginning of install the system freeze and
> the only solution is power Off.
> Any clue. No error msg but when we reboot the warning your sp2 did not
> install, suppress it!!!
> Thanks for any help

Thanks PA Bear,
I ran Norton, succesfully, before trying to install, but I did not
check for spyware. I will.
As far as the different microsoft help, i've already checked some of
them.
Thank you for your advice