Windows Malicious Software Removal Tool - November 2005 (KB890830)


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  #1  
Old 01-05-2006, 05:05 PM
Aitionn
 
Posts: n/a
Default Windows Malicious Software Removal Tool - November 2005 (KB890830)

I cannot install the Windows Malicious Software Removal Tool - November 2005
(KB890830). It seems to download and then will not install telling me there
was an installation failure.

When I check the download history it reveals error code Error Code:
0x80246001.

I have searched on this code but no one seems to know what it means

Anyone out there can help please?


Aitionn
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  #2  
Old 01-05-2006, 05:05 PM
Windows Update Error
 
Posts: n/a
Default RE: Windows Malicious Software Removal Tool - November 2005 (KB890830)

Im having the exact same problem, it starts to download and then it fails
and i get this erro code when I go into details: Error Code: 0x80246001

"Aitionn" wrote:

> I cannot install the Windows Malicious Software Removal Tool - November 2005
> (KB890830). It seems to download and then will not install telling me there
> was an installation failure.
>
> When I check the download history it reveals error code Error Code:
> 0x80246001.
>
> I have searched on this code but no one seems to know what it means
>
> Anyone out there can help please?
>
>
> Aitionn

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  #3  
Old 01-05-2006, 05:05 PM
Matt Braverman [MSFT]
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890830)

Please try:

- Stopping the Automatic Updates service
- Deleting the %WINDIR%\SoftwareDistribution folder
- Starting the Automatic Updates service

You'll eventually get re-prompted to download / install the update again and
the install should then succeed.

Matt

"Aitionn" <Aitionn@discussions.microsoft.com> wrote in message
news:8E53799A-FB08-44B3-8615-B7A0C680F267@microsoft.com...
>I cannot install the Windows Malicious Software Removal Tool - November
>2005
> (KB890830). It seems to download and then will not install telling me
> there
> was an installation failure.
>
> When I check the download history it reveals error code Error Code:
> 0x80246001.
>
> I have searched on this code but no one seems to know what it means
>
> Anyone out there can help please?
>
>
> Aitionn



Reply With Quote
  #4  
Old 01-05-2006, 05:05 PM
Aitionn
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890

Thanks BUT windows will not let me delete the folder you suggest saying files
are in use.

"Matt Braverman [MSFT]" wrote:

> Please try:
>
> - Stopping the Automatic Updates service
> - Deleting the %WINDIR%\SoftwareDistribution folder
> - Starting the Automatic Updates service
>
> You'll eventually get re-prompted to download / install the update again and
> the install should then succeed.
>
> Matt
>
> "Aitionn" <Aitionn@discussions.microsoft.com> wrote in message
> news:8E53799A-FB08-44B3-8615-B7A0C680F267@microsoft.com...
> >I cannot install the Windows Malicious Software Removal Tool - November
> >2005
> > (KB890830). It seems to download and then will not install telling me
> > there
> > was an installation failure.
> >
> > When I check the download history it reveals error code Error Code:
> > 0x80246001.
> >
> > I have searched on this code but no one seems to know what it means
> >
> > Anyone out there can help please?
> >
> >
> > Aitionn

>
>
>

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  #5  
Old 01-05-2006, 05:05 PM
Aitionn
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890

I have just found some advice on this site and downloaded the tool directly.
It works fine but still leaves the problem of why it won't download through
the update system

http://www.microsoft.com/downloads/d...displaylang=en


"Aitionn" wrote:

> Thanks BUT windows will not let me delete the folder you suggest saying files
> are in use.
>
> "Matt Braverman [MSFT]" wrote:
>
> > Please try:
> >
> > - Stopping the Automatic Updates service
> > - Deleting the %WINDIR%\SoftwareDistribution folder
> > - Starting the Automatic Updates service
> >
> > You'll eventually get re-prompted to download / install the update again and
> > the install should then succeed.
> >
> > Matt
> >
> > "Aitionn" <Aitionn@discussions.microsoft.com> wrote in message
> > news:8E53799A-FB08-44B3-8615-B7A0C680F267@microsoft.com...
> > >I cannot install the Windows Malicious Software Removal Tool - November
> > >2005
> > > (KB890830). It seems to download and then will not install telling me
> > > there
> > > was an installation failure.
> > >
> > > When I check the download history it reveals error code Error Code:
> > > 0x80246001.
> > >
> > > I have searched on this code but no one seems to know what it means
> > >
> > > Anyone out there can help please?
> > >
> > >
> > > Aitionn

> >
> >
> >

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  #6  
Old 01-05-2006, 05:05 PM
Ottmar Freudenberger
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890

"Aitionn" <Aitionn@discussions.microsoft.com> schrieb:
> "Matt Braverman [MSFT]" wrote:
>
>> Please try:
>>
>> - Stopping the Automatic Updates service
>> - Deleting the %WINDIR%\SoftwareDistribution folder
>> - Starting the Automatic Updates service

>
> Thanks BUT windows will not let me delete the folder you suggest saying files
> are in use.


That's caused by not stopping the Automatic Updates service as mentioned by Matt.
Start -> Run -> services.msc -> Automatic Upates

Bye,
Freudi
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  #7  
Old 01-05-2006, 05:05 PM
Windows Update Error
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890

Freudi and Matt,
I did turn off my automatic updates and tried to delete and it still insists
a sharing violation. Any help please???

"Ottmar Freudenberger" wrote:

> "Aitionn" <Aitionn@discussions.microsoft.com> schrieb:
> > "Matt Braverman [MSFT]" wrote:
> >
> >> Please try:
> >>
> >> - Stopping the Automatic Updates service
> >> - Deleting the %WINDIR%\SoftwareDistribution folder
> >> - Starting the Automatic Updates service

> >
> > Thanks BUT windows will not let me delete the folder you suggest saying files
> > are in use.

>
> That's caused by not stopping the Automatic Updates service as mentioned by Matt.
> Start -> Run -> services.msc -> Automatic Upates
>
> Bye,
> Freudi
>

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  #8  
Old 01-05-2006, 05:05 PM
Windows Update Error
 
Posts: n/a
Default RE: Windows Malicious Software Removal Tool - November 2005 (KB890830)

Actually I just rebooted after I stopped the services and then it let me
delete the folder, and then I restarted my computer, and then turned updates
back on and it worked! thank you very much!

"Aitionn" wrote:

> I cannot install the Windows Malicious Software Removal Tool - November 2005
> (KB890830). It seems to download and then will not install telling me there
> was an installation failure.
>
> When I check the download history it reveals error code Error Code:
> 0x80246001.
>
> I have searched on this code but no one seems to know what it means
>
> Anyone out there can help please?
>
>
> Aitionn

Reply With Quote
  #9  
Old 01-05-2006, 05:05 PM
Andreas
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890

Great, it worked! Thanks for your support!

Andreas

"Matt Braverman [MSFT]" wrote:

> Please try:
>
> - Stopping the Automatic Updates service
> - Deleting the %WINDIR%\SoftwareDistribution folder
> - Starting the Automatic Updates service
>
> You'll eventually get re-prompted to download / install the update again and
> the install should then succeed.
>
> Matt
>
> "Aitionn" <Aitionn@discussions.microsoft.com> wrote in message
> news:8E53799A-FB08-44B3-8615-B7A0C680F267@microsoft.com...
> >I cannot install the Windows Malicious Software Removal Tool - November
> >2005
> > (KB890830). It seems to download and then will not install telling me
> > there
> > was an installation failure.
> >
> > When I check the download history it reveals error code Error Code:
> > 0x80246001.
> >
> > I have searched on this code but no one seems to know what it means
> >
> > Anyone out there can help please?
> >
> >
> > Aitionn

>
>
>

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  #10  
Old 01-05-2006, 05:06 PM
J-PV
 
Posts: n/a
Default Re: Windows Malicious Software Removal Tool - November 2005 (KB890

Hi

I had the 0x80246001 Windows Update problem also, and this fixed it. Thanks
a lot!


"Matt Braverman [MSFT]" kirjoitti:
> Please try:
> - Stopping the Automatic Updates service
> - Deleting the %WINDIR%\SoftwareDistribution folder
> - Starting the Automatic Updates service
> You'll eventually get re-prompted to download / install the update again and
> the install should then succeed.
> Matt


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Windows Malicious Software Removal Tool - November 2005 (KB890830)