i have an excerpt from my windows update log and have tried several of the
other suggestions on the message boards for this error but to no avail, i
need to send it to an Mvp

I put a suggestion from a Google Groups search on error number
0x8024D007 under your post. Was that a thing that you tried?

"Patrick" <Patrick@discussions.microsoft.com> wrote in message news:62E0B597-CBF5-48FC-A0D9-53B0364014F6@microsoft.com...
>i have an excerpt from my windows update log and have tried several of the
> other suggestions on the message boards for this error but to no avail, i
> need to send it to an Mvp

++++++++++++++++++++++++++++++++++++++++++++++++++
First, please refer to the following steps to rename the temporary folder
"SoftwareDistribution":
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.

net stop WuAuServ


2. Click Start, Run, type: %windir% and press Enter.


3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.


net start WuAuServ


If the issue persists after we tried the above steps, I suggest we refer to
the following Microsoft Knowledge Base article:


You receive Initialization error 0x80072F78 while the Windows Update Web
site is loading
http://support.microsoft.com/?id=836985
++++++++++++++++++++++++++++++++++

yes it is i have done it many times without any success

"Michael Jennings" wrote:

> I put a suggestion from a Google Groups search on error number
> 0x8024D007 under your post. Was that a thing that you tried?
>
> "Patrick" <Patrick@discussions.microsoft.com> wrote in message news:62E0B597-CBF5-48FC-A0D9-53B0364014F6@microsoft.com...
> >i have an excerpt from my windows update log and have tried several of the
> > other suggestions on the message boards for this error but to no avail, i
> > need to send it to an Mvp
>
> ++++++++++++++++++++++++++++++++++++++++++++++++++
> First, please refer to the following steps to rename the temporary folder
> "SoftwareDistribution":
> 1. Click Start, Run, type: cmd and press Enter. Please run the following
> command in the opened window.
>
> net stop WuAuServ
>
>
> 2. Click Start, Run, type: %windir% and press Enter.
>
>
> 3. In the opened folder, rename the folder SoftwareDistribution to SDold.
> 4. Click Start, Run, type: cmd and press Enter. Please run the following
> command in the opened window.
>
>
> net start WuAuServ
>
>
> If the issue persists after we tried the above steps, I suggest we refer to
> the following Microsoft Knowledge Base article:
>
>
> You receive Initialization error 0x80072F78 while the Windows Update Web
> site is loading
> http://support.microsoft.com/?id=836985
> ++++++++++++++++++++++++++++++++++
>
>
>
>

There is no charge for WU Support.

You can get to WU Support from Internet Explorer via:
Help > Online Support > in Assisted Support topic >
"Select a product to view your assisted support options" >
in Windows topic > "Windows Update" > select your country >
start email request > accept license agreement >
and so forth, then fill out and submit their form.

"Patrick" <Patrick@discussions.microsoft.com> wrote in message news:58DB430F-DACD-4F4B-A48A-92440964E32D@microsoft.com...
> yes it is i have done it many times without any success
>
> "Michael Jennings" wrote:
>
>> I put a suggestion from a Google Groups search on error number
>> 0x8024D007 under your post. Was that a thing that you tried?
>>
>> "Patrick" <Patrick@discussions.microsoft.com> wrote in message news:62E0B597-CBF5-48FC-A0D9-53B0364014F6@microsoft.com...
>> >i have an excerpt from my windows update log and have tried several of the
>> > other suggestions on the message boards for this error but to no avail, i
>> > need to send it to an Mvp
>>