Need Help! My sister recently purchased a eMachines destop. It has Windows
XP as the OS, but I am having problems getting Windows Update to work. It
seems to stop on the download portion after finding the necessary updates.

Here is an excerpt from her windowsupdate.log file (seems to be a problem
with the BITS service):

2005-11-23 12:20:38 1020 754 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2005-11-23 12:20:38 1020 754 DnldMgr *********
2005-11-23 12:20:38 1020 754 DnldMgr * Priority = 3, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-11-23 12:20:38 1020 754 DnldMgr * Updates to download = 1
2005-11-23 12:20:38 1020 754 Agent * Title = Gateway, Inc. - Video -
Intel(R) 82865G Graphics Controller
2005-11-23 12:20:38 1020 754 Agent * UpdateId =
{36DF5281-F300-45D8-B6AC-AF4CEAA2E6A3}.100
2005-11-23 12:20:38 3088 c14 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-11-23 12:20:38 1020 754 DnldMgr *********** DnldMgr: New download job
[UpdateId = {36DF5281-F300-45D8-B6AC-AF4CEAA2E6A3}.100] ***********
2005-11-23 12:22:23 1020 754 DnldMgr FATAL: BITS service was not fixed up
and thus CCI was not reattempted. (hr = 80080005)
2005-11-23 12:22:23 1020 754 DnldMgr FATAL: Failed to connect to the BITS
service; unable to start new downloads or interact with existing download
jobs. (hr = 80080005)
2005-11-23 12:22:23 1020 754 DnldMgr FATAL:
DM:CAgentDownloadManager:ownloadUpdate: pDownloadJob->Init failed with
0x80246008.
2005-11-23 12:22:23 1020 754 DnldMgr WARNING: Got error (hr = 80246008)
starting update 0 in call 21. Notifying call.
2005-11-23 12:22:23 1020 754 DnldMgr Error 0x80246008 occurred while
downloading update; notifying dependent calls.
2005-11-23 12:22:23 1020 754 DnldMgr WARNING: Extended error for reported
error 80246008 = 80080005
2005-11-23 12:22:23 3088 c14 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}

Any advice is greatly appreciated!

TIA!

-CB

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ChadB wrote:


> 2005-11-23 12:22:23 1020 754 DnldMgr Error 0x80246008 occurred while
> downloading update; notifying dependent calls.
> 2005-11-23 12:22:23 1020 754 DnldMgr WARNING: Extended error for reported
> error 80246008 = 80080005
> 2005-11-23 12:22:23 3088 c14 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}

see if this helps
http://www.fermu.com/content/view/142/37/lang,us/

- --
Saludos / Fernando M.
MS MVP Windows - Shell/User
Fermu's Website - http://www.fermu.com
Fermu's Forum - http://fermu.notlong.com
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When I try to start the BITS service, it tells me that it could not start and
that I should look at the System Event log for more information. The
following message was displayed:

The BITS service terminated with a service-specific error 2147942402
(0x80070002)

Are there certain .dlls I need to look for to make sure BITS can run properly?

"fermu [MVP Windows]" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> ChadB wrote:
>
>
> > 2005-11-23 12:22:23 1020 754 DnldMgr Error 0x80246008 occurred while
> > downloading update; notifying dependent calls.
> > 2005-11-23 12:22:23 1020 754 DnldMgr WARNING: Extended error for reported
> > error 80246008 = 80080005
> > 2005-11-23 12:22:23 3088 c14 DtaStor Update service properties: service
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>
> see if this helps
> http://www.fermu.com/content/view/142/37/lang,us/
>
> - --
> Saludos / Fernando M.
> MS MVP Windows - Shell/User
> Fermu's Website - http://www.fermu.com
> Fermu's Forum - http://fermu.notlong.com
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> iD8DBQFDhLm1TOjWl8puOQ4RAl0wAJ0b8zucUd2c5BRniyTtga ym13oE3gCgtJ8Q
> f+/JNZYH9GJtVq7SzFoiMcA=
> =vyq4
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>

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ChadB wrote:

> Are there certain .dlls I need to look for to make sure BITS can run properly?

Yes, please take a look to this article

**/Maintenance and operation of Windows Update core services
http://www.fermu.com/content/view/256/2/lang,us/
- --
Saludos / Fernando M.
MS MVP Windows - Shell/User
Fermu's Website - http://www.fermu.com
Fermu's Forum - http://fermu.notlong.com
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