My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...


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Old 01-05-2006, 05:08 PM
2812837@gmail.com
 
Posts: n/a
Default My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

I have 5 WIN2K SP4 PCs on which I uninstalled NORTON ANTIVIRUS 2004 and
installed AVG. Some weeks have gone by and I noticed that the WINDOWS
UPDATES were NOT working. There are 3 WIN2K SP4 PCs that are still
running NAV 2004 and their updates are working fine.

Have tried all suggestions on the Windows Update Troubleshooter page.
http://v4.windowsupdate.microsoft.com/troubleshoot/

The update page takes too long to scan; but does find updates to
download then takes even longer (15 min)on DSL to "install" and finally
ends by displaying message that the installation failed.

The Log:

2005-11-24 13:39:55 752 2f4 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0800) ===========
2005-11-24 13:39:55 752 2f4 Misc = Process:
C:\WINNT\system32\svchost.exe
2005-11-24 13:39:55 752 2f4 Misc = Module:
C:\WINNT\system32\wuaueng.dll
2005-11-24 13:39:55 752 2f4 Service *************
2005-11-24 13:39:55 752 2f4 Service ** START ** Service: Service
startup
2005-11-24 13:39:55 752 2f4 Service *********
2005-11-24 13:39:56 752 2f4 Agent * WU client version 5.8.0.2469
2005-11-24 13:39:56 752 2f4 Agent * SusClientId =
'ff13cc94-6878-4df9-8ed7-1d40cd05e09f'
2005-11-24 13:39:56 752 2f4 Agent * Base directory:
C:\WINNT\SoftwareDistribution
2005-11-24 13:39:56 752 2f4 Agent * Access type: No proxy
2005-11-24 13:39:56 752 2f4 Agent * Network state: Connected
2005-11-24 13:40:42 752 2f4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2005-11-24 13:40:42 752 2f4 Agent *********** Agent: Initializing
global settings cache ***********
2005-11-24 13:40:42 752 2f4 Agent * WSUS server: <NULL>
2005-11-24 13:40:42 752 2f4 Agent * WSUS status server: <NULL>
2005-11-24 13:40:42 752 2f4 Agent * Target group: (Unassigned
Computers)
2005-11-24 13:40:42 752 2f4 Agent * Windows Update access disabled: No
2005-11-24 13:40:45 752 2f4 Agent * Found 1 persisted download calls to
restore
2005-11-24 13:40:45 752 2f4 DnldMgr Download manager restoring 0
downloads
2005-11-24 13:40:45 752 2f4 Agent * Succeeded to load 1 persisted
download calls
2005-11-24 13:40:45 752 2f4 AU ########### AU: Initializing Automatic
Updates ###########
2005-11-24 13:40:45 752 2f4 AU # AU disabled through User preference
2005-11-24 13:40:45 752 2f4 AU # AU is disabled, not initializing any
handlers
2005-11-24 13:59:50 892 308 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0800) ===========
2005-11-24 13:59:50 892 308 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2005-11-24 13:59:50 892 308 Misc = Module: C:\WINNT\system32\wuweb.dll
2005-11-24 13:59:50 892 308 Setup *********** Setup: Checking whether
self-update is required ***********
2005-11-24 13:59:50 892 308 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:50 892 308 Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:51 892 308 Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:51 892 308 Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:51 892 308 Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:51 892 308 Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-24 13:59:51 892 308 Setup * IsUpdateRequired = No
2005-11-24 13:59:59 892 308 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0800) ===========
2005-11-24 13:59:59 892 308 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2005-11-24 13:59:59 892 308 Misc = Module: C:\WINNT\system32\wuapi.dll
2005-11-24 13:59:59 892 308 COMAPI -------------
2005-11-24 13:59:59 892 308 COMAPI -- START -- COMAPI: Search [ClientId
= WindowsUpdate]
2005-11-24 13:59:59 892 308 COMAPI ---------
2005-11-24 13:59:59 892 308 COMAPI - Online = Yes; Ignore download
priority = No
2005-11-24 13:59:59 892 308 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2005-11-24 13:59:59 892 308 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-24 13:59:59 892 308 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-24 13:59:59 752 380 Agent *************
2005-11-24 13:59:59 752 380 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2005-11-24 13:59:59 752 380 Agent *********
2005-11-24 14:00:13 752 380 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-11-24 14:00:13 752 380 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/Cli...ice/client.asmx
2005-11-24 14:00:40 752 380 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2005-11-24 14:03:13 752 380 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2005-11-24 14:03:13 752 380 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/Cli...ice/client.asmx
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...db90890e070.cab for file
yUDjsNky3sJajhvwRqbtuQiQ4HA= when file has not been previously added to
the datastore
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...113f1b869f8.cab for file
DVEECFN6NF4WgdXgLCcBE/G4afg= when file has not been previously added to
the datastore
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...7fea9d896b8.cab for file
oTSJMsjj/cYDvFWspvKH/qnYlrg= when file has not been previously added to
the datastore
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...da71a31ff59.cab for file
unD2V1aDeHYnGpxkVfhdpxox/1k= when file has not been previously added to
the datastore
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...b8389dded80.cab for file
9A/Kg1/iA5BDQ/h8cxUrg4nd7YA= when file has not been previously added to
the datastore
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...cbdaca4bd35.cab for file
gEH2PWtjDbX2EG3k4MjMvaykvTU= when file has not been previously added to
the datastore
2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.c...cc81af3ecd0.cab for file
VHtyYVOCJ7XjvzVYjjvsyBrz7NA= when file has not been previously added to
the datastore
2005-11-24 14:03:19 752 380 Agent * Found 0 updates and 10 categories
in search
2005-11-24 14:03:19 752 380 Report *********** Report: Initializing
static reporting data ***********
2005-11-24 14:03:19 752 380 Report * OS Version = 5.0.2195.4.0.65536
2005-11-24 14:03:20 752 380 Report * Computer Brand = Dell Computer
Corporation
2005-11-24 14:03:20 752 380 Report * Computer Model = OptiPlex GX100
2005-11-24 14:03:20 752 380 Report * Bios Revision = A07
2005-11-24 14:03:20 752 380 Report * Bios Name = Default System BIOS
2005-11-24 14:03:20 752 380 Report * Bios Release Date =
2000-09-18T00:00:00
2005-11-24 14:03:20 752 380 Report * Locale ID = 1033
2005-11-24 14:03:20 752 380 Agent *********
2005-11-24 14:03:20 752 380 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2005-11-24 14:03:20 752 380 Agent *************
2005-11-24 14:03:20 892 414 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-24 14:03:21 892 414 COMAPI - Updates found = 0
2005-11-24 14:03:21 892 414 COMAPI ---------
2005-11-24 14:03:21 892 414 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2005-11-24 14:03:21 892 414 COMAPI -------------
2005-11-24 14:03:21 892 308 COMAPI -------------
2005-11-24 14:03:21 892 308 COMAPI -- START -- COMAPI: Search [ClientId
= WindowsUpdate]
2005-11-24 14:03:21 892 308 COMAPI ---------
2005-11-24 14:03:21 892 308 COMAPI - Online = No; Ignore download
priority = No
2005-11-24 14:03:21 892 308 COMAPI - Criteria = "IsInstalled = 0 and
IsHidden = 0"
2005-11-24 14:03:21 892 308 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-24 14:03:21 892 308 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-24 14:03:21 752 380 Agent *************
2005-11-24 14:03:21 752 380 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2005-11-24 14:03:21 752 380 Agent *********
2005-11-24 14:03:33 752 380 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2005-11-24 14:04:19 752 380 Agent * Added update
{2C492C7A-DF39-4D45-9B13-5F46567E210A}.100 to search result
2005-11-24 14:04:19 752 380 Agent Update
{79A6825D-BFE8-4713-8228-8A48AB11AC1C}.100 is pruned out due to
potential supersedence
2005-11-24 14:04:19 752 380 Agent Update
{10BF6D42-6FD3-458F-BFFA-E8F4DC541627}.101 is pruned out due to
potential supersedence
2005-11-24 14:04:19 752 380 Agent * Added update
{558197DD-C3F1-4BD3-AFC6-12A200A6441A}.101 to search result
2005-11-24 14:04:21 752 380 Driver DeviceStatus: 0x180400a,
DeviceProblemNumber: 00000000
2005-11-24 14:04:21 752 380 Agent * Added update
{B46FD345-E48B-4E92-838B-8CED696CF694}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{2DFE422E-1679-4B41-8525-7DF62B50B366}.102 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{BCDD265F-E14C-4417-86F3-4077B932AC54}.103 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{D49F8CD9-750B-410D-91FA-BD8DEC51D9A6}.102 to search result
2005-11-24 14:04:21 752 380 Agent Update
{C5E60BC2-721C-40BB-94EC-D3CFF054871D}.101 is pruned out due to
potential supersedence
2005-11-24 14:04:21 752 380 Agent Update
{335DC428-F38C-4DA2-B1BF-7D8B16934991}.100 is pruned out due to
potential supersedence
2005-11-24 14:04:21 752 380 Agent * Added update
{295430EB-5D44-41BC-899B-932F9186798A}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{1E64EA74-7D66-4E2B-A5D0-A04DCE164A75}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{1381E7AE-1C7C-401E-A6A8-539DF3612C0C}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{279FE710-6AA0-4691-89F0-3B3012720B51}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{D241FC7D-1B4C-4E5F-8752-A47EBA29E67D}.12 to search result
2005-11-24 14:04:21 752 380 Agent Update
{5C223736-DE7B-46DC-8630-CA7D2E1DEACA}.101 is pruned out due to
potential supersedence
2005-11-24 14:04:21 752 380 Agent * Added update
{70ABEBD2-F515-4BD4-8683-0796F949792F}.103 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{74C424E8-EEEE-49DD-A6F7-2F805FBACBE2}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{7566572D-9D3F-4DE0-85F0-9F9BD2264529}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{24A5DC7A-3B62-4CF7-8A36-403398F63000}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{98A098E7-5332-4AC8-815C-3B1F81071BBA}.100 to search result
2005-11-24 14:04:21 752 380 Agent Update
{A3DC3BF3-3A7B-4E74-BD7F-520A59F52FF6}.100 is pruned out due to
potential supersedence
2005-11-24 14:04:21 752 380 Agent * Added update
{B6CAF6A7-485B-4107-9C0F-092DC166CB40}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{78455E5A-6D32-4F33-B9C6-9DF60735D4A2}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{F0B132E0-BD68-45E8-806B-9D4EF728BA73}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{FFBA5D07-16D0-4AE4-812F-4E5A13EEBC1C}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{8F39A398-74F9-4DF7-ABC4-7241831CC207}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{CE06CC42-28B2-4746-81FA-72BA17EEA548}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{D33194B5-F3EA-4907-A956-489AA497566D}.100 to search result
2005-11-24 14:04:21 752 380 Agent * Added update
{56A3ECF6-DFFC-43E1-A17A-F37BA2D52474}.101 to search result
2005-11-24 14:04:21 752 380 Agent * Found 24 updates and 10 categories
in search
2005-11-24 14:04:21 752 380 Agent *********
2005-11-24 14:04:21 752 380 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2005-11-24 14:04:21 752 380 Agent *************
2005-11-24 14:04:21 752 380 Report REPORT EVENT:
{AEE1EEFA-08B7-4180-BFF6-070A9FDE27EC} 2005-11-24 14:03:19-0800 1 147
101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
Software Synchronization Agent has finished detecting items.
2005-11-24 14:04:21 892 414 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-24 14:04:21 892 414 COMAPI - Updates found = 24
2005-11-24 14:04:21 892 414 COMAPI ---------
2005-11-24 14:04:21 892 414 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2005-11-24 14:04:21 892 414 COMAPI -------------
2005-11-24 14:11:19 892 308 COMAPI -------------
2005-11-24 14:11:19 892 308 COMAPI -- START -- COMAPI: Download
[ClientId = WindowsUpdate]
2005-11-24 14:11:19 892 308 COMAPI ---------
2005-11-24 14:11:19 892 308 COMAPI - Forced: No; Download priority: 3
2005-11-24 14:11:19 892 308 COMAPI - Updates in request: 1
2005-11-24 14:11:19 892 308 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-24 14:11:19 892 308 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = WindowsUpdate]
2005-11-24 14:11:20 752 474 DnldMgr *************
2005-11-24 14:11:20 752 474 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = WindowsUpdate]
2005-11-24 14:11:20 752 474 DnldMgr *********
2005-11-24 14:11:20 752 474 DnldMgr * Priority = 3, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-24 14:11:20 752 474 DnldMgr * Updates to download = 1
2005-11-24 14:11:20 752 474 Agent * Title = Windows Genuine Advantage
Validation Tool (KB892130)
2005-11-24 14:11:20 752 474 Agent * UpdateId =
{279FE710-6AA0-4691-89F0-3B3012720B51}.101
2005-11-24 14:11:20 752 474 Agent * Bundles 1 updates:
2005-11-24 14:11:20 752 474 Agent *
{13625DC4-6D61-4812-A236-2E28FB385B3A}.101
2005-11-24 14:11:20 752 474 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-24 14:11:20 752 474 DtaStor WARNING: Update Service: Failed to
update backup store
2005-11-24 14:11:20 752 474 DnldMgr *********** DnldMgr: New download
job [UpdateId = {13625DC4-6D61-4812-A236-2E28FB385B3A}.101] ***********
2005-11-24 14:12:51 752 474 DnldMgr FATAL: BITS service was not fixed
up and thus CCI was not reattempted. (hr = 80080005)
2005-11-24 14:12:51 752 474 DnldMgr FATAL: Failed to connect to the
BITS service; unable to start new downloads or interact with existing
download jobs. (hr = 80080005)
2005-11-24 14:12:51 752 474 DnldMgr FATAL:
DM:CAgentDownloadManagerwnloadUpdate: pDownloadJob->Init failed with
0x80246008.
2005-11-24 14:12:51 752 474 DnldMgr WARNING: Got error (hr = 80246008)
starting update 0 in call 4. Notifying call.
2005-11-24 14:12:51 752 474 DnldMgr Error 0x80246008 occurred while
downloading update; notifying dependent calls.
2005-11-24 14:12:51 752 474 DnldMgr WARNING: Extended error for
reported error 80246008 = 80080005
2005-11-24 14:12:51 752 474 DnldMgr WARNING: Extended error for
reported error 80246008 = 80080005
2005-11-24 14:12:51 752 474 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-24 14:12:51 752 474 DtaStor WARNING: Update Service: Failed to
update backup store
2005-11-24 14:12:51 752 474 Agent *********
2005-11-24 14:12:51 752 474 Agent ** END ** Agent: Downloading updates
[CallerId = WindowsUpdate]
2005-11-24 14:12:51 752 474 Agent *************
2005-11-24 14:12:51 892 414 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2005-11-24 14:12:51 892 414 COMAPI - Download call complete (succeeded
= 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2005-11-24 14:12:51 892 414 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2005-11-24 14:12:51 892 414 COMAPI ---------
2005-11-24 14:12:51 892 414 COMAPI -- END -- COMAPI: Download [ClientId
= WindowsUpdate]
2005-11-24 14:12:51 892 414 COMAPI -------------
2005-11-24 14:12:56 752 474 Report REPORT EVENT:
{987B455F-EC86-409A-B657-7AF741813547} 2005-11-24 14:12:51-0800 1 161
101 {279FE710-6AA0-4691-89F0-3B3012720B51} 101 80246008 WindowsUpdate
Failure Content Download Error: Download failed.
2005-11-24 14:17:03 892 308 Setup ***********

Reply With Quote
  #2  
Old 01-05-2006, 05:08 PM
J.Kilpinen
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

2812837@gmail.com wrote:
> I have 5 WIN2K SP4 PCs on which I uninstalled NORTON ANTIVIRUS 2004
> and
> installed AVG. Some weeks have gone by and I noticed that the WINDOWS
> UPDATES were NOT working. There are 3 WIN2K SP4 PCs that are still
> running NAV 2004 and their updates are working fine.


According to that log, BITS-service fails to start.

Did you read this site I mentioned earlier?
http://www.sci.fi/~borg/fixwindowsupdate/index.html

"Sometimes things may go wrong, BITS stops working and you are not able
to update your Windows anymore automatically or from Windows
Update-website. This often occurs when you uninstall certain
antivirus/internet security programs."

And you just uninstalled an antivirus program. Try FixWindowsUpdate.

--
J.K.

Reply With Quote
  #3  
Old 01-05-2006, 05:08 PM
TaurArian [MVP]
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

MS solution posted by another user:

This error 0x80246008 can be caused by multiple factors. When the issue occurs again,
I suggest we perform the following steps to troubleshoot this
issue:

Step 1:

Install MSI 3.1 via the following link:

<http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en>

Please install Windows Installer 3.1, restart and try the updates again. If possible,
please disable all firewall or anti-virus applications first.

Step 2:

Go to Start -< Run, type in Services.msc and press Enter. Please check the following
services:

"Remote Procedure Call" (RPCSS) should be enabled, Automatic
"COM+ Event System" (EventSystem) should be enabled, Manual
"System Event Notification Service" (SENS) should be enabled, Automatic
"Volume Shadow Copy" (VSS) should be enabled, Manual
"Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual.

Step 3:

Go to Start -> Run, type in Reghedit and press Enter. Navigate to:

HKEY_Local_Machine\Software\Microsoft\WindowsNT\Cu rrentVersion\SvcHost

In the right pane, double-click to open the netsvcs key. Under Value Data, add BITS
to the list of services. Click OK. Exit the registry. Restart the
system and check out Windows update again. If still fails, proceed to Step 4:


(Additional information added to original posting: Be careful with the above Step 3
modification - make sure that the entries are not highlighted before attempting to
enter BITS or you'll lose the other entries.)

Step 4:

Click Start. Choose Run. In the Run box, type regsvr32 qmgr.dll. Click OK.
Click Start. Choose Run. In the Run box, type regsvr32 qmgrprxy.dll. Click OK.

Step 5:

Go to command prompt (Start -> Run -> type in CMD and click OK), run the following
command

Reg add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BITS\Parameters /v
ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

(All one line. Since this command is complex, please copy it and right click on the
Command Prompt window -> Paste, then Enter.)

(Additional information added to original posting: The above command may wrap to more
than one line therefore you may have to copy the same to notepad so that it's one
line - including any spaces in the line)

Then please restart the PC and retry Windows Update

If the above command does not work, please try the following again:

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestor e\FilesNotToBackup

Restart the PC and retry Windows Update. If still no success, go to Step 6:

Step 6:

Go to C:\Documents and Settings\All Users\Application Data\Microsoft\Network

(Note: Application Data is a hidden folder, so ensure you go to My Computer ->
Tools -> Folder options -> View, check Show hidden files/folders)

Delete the Downloader folder.

Please take your time performing the above steps ............................

<2812837@gmail.com> wrote in message
news:1132992165.299904.278610@g44g2000cwa.googlegr oups.com...
>I have 5 WIN2K SP4 PCs on which I uninstalled NORTON ANTIVIRUS 2004 and
> installed AVG. Some weeks have gone by and I noticed that the WINDOWS
> UPDATES were NOT working. There are 3 WIN2K SP4 PCs that are still
> running NAV 2004 and their updates are working fine.
>
> Have tried all suggestions on the Windows Update Troubleshooter page.
> http://v4.windowsupdate.microsoft.com/troubleshoot/
>
> The update page takes too long to scan; but does find updates to
> download then takes even longer (15 min)on DSL to "install" and finally
> ends by displaying message that the installation failed.
>
> The Log:
>
> 2005-11-24 13:39:55 752 2f4 Misc =========== Logging initialized
> (build: 5.8.0.2469, tz: -0800) ===========
> 2005-11-24 13:39:55 752 2f4 Misc = Process:
> C:\WINNT\system32\svchost.exe
> 2005-11-24 13:39:55 752 2f4 Misc = Module:
> C:\WINNT\system32\wuaueng.dll
> 2005-11-24 13:39:55 752 2f4 Service *************
> 2005-11-24 13:39:55 752 2f4 Service ** START ** Service: Service
> startup
> 2005-11-24 13:39:55 752 2f4 Service *********
> 2005-11-24 13:39:56 752 2f4 Agent * WU client version 5.8.0.2469
> 2005-11-24 13:39:56 752 2f4 Agent * SusClientId =
> 'ff13cc94-6878-4df9-8ed7-1d40cd05e09f'
> 2005-11-24 13:39:56 752 2f4 Agent * Base directory:
> C:\WINNT\SoftwareDistribution
> 2005-11-24 13:39:56 752 2f4 Agent * Access type: No proxy
> 2005-11-24 13:39:56 752 2f4 Agent * Network state: Connected
> 2005-11-24 13:40:42 752 2f4 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2005-11-24 13:40:42 752 2f4 Agent *********** Agent: Initializing
> global settings cache ***********
> 2005-11-24 13:40:42 752 2f4 Agent * WSUS server: <NULL>
> 2005-11-24 13:40:42 752 2f4 Agent * WSUS status server: <NULL>
> 2005-11-24 13:40:42 752 2f4 Agent * Target group: (Unassigned
> Computers)
> 2005-11-24 13:40:42 752 2f4 Agent * Windows Update access disabled: No
> 2005-11-24 13:40:45 752 2f4 Agent * Found 1 persisted download calls to
> restore
> 2005-11-24 13:40:45 752 2f4 DnldMgr Download manager restoring 0
> downloads
> 2005-11-24 13:40:45 752 2f4 Agent * Succeeded to load 1 persisted
> download calls
> 2005-11-24 13:40:45 752 2f4 AU ########### AU: Initializing Automatic
> Updates ###########
> 2005-11-24 13:40:45 752 2f4 AU # AU disabled through User preference
> 2005-11-24 13:40:45 752 2f4 AU # AU is disabled, not initializing any
> handlers
> 2005-11-24 13:59:50 892 308 Misc =========== Logging initialized
> (build: 5.8.0.2469, tz: -0800) ===========
> 2005-11-24 13:59:50 892 308 Misc = Process: C:\Program Files\Internet
> Explorer\iexplore.exe
> 2005-11-24 13:59:50 892 308 Misc = Module: C:\WINNT\system32\wuweb.dll
> 2005-11-24 13:59:50 892 308 Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-11-24 13:59:50 892 308 Setup * Inf file:
> C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:50 892 308 Setup Update NOT required for
> C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:51 892 308 Setup Update NOT required for
> C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:51 892 308 Setup Update NOT required for
> C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:51 892 308 Setup Update NOT required for
> C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:51 892 308 Setup Update NOT required for
> C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-11-24 13:59:51 892 308 Setup * IsUpdateRequired = No
> 2005-11-24 13:59:59 892 308 Misc =========== Logging initialized
> (build: 5.8.0.2469, tz: -0800) ===========
> 2005-11-24 13:59:59 892 308 Misc = Process: C:\Program Files\Internet
> Explorer\iexplore.exe
> 2005-11-24 13:59:59 892 308 Misc = Module: C:\WINNT\system32\wuapi.dll
> 2005-11-24 13:59:59 892 308 COMAPI -------------
> 2005-11-24 13:59:59 892 308 COMAPI -- START -- COMAPI: Search [ClientId
> = WindowsUpdate]
> 2005-11-24 13:59:59 892 308 COMAPI ---------
> 2005-11-24 13:59:59 892 308 COMAPI - Online = Yes; Ignore download
> priority = No
> 2005-11-24 13:59:59 892 308 COMAPI - Criteria = "IsInstalled=0 and
> IsHidden=1"
> 2005-11-24 13:59:59 892 308 COMAPI - ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-11-24 13:59:59 892 308 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2005-11-24 13:59:59 752 380 Agent *************
> 2005-11-24 13:59:59 752 380 Agent ** START ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2005-11-24 13:59:59 752 380 Agent *********
> 2005-11-24 14:00:13 752 380 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2005-11-24 14:00:13 752 380 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://update.microsoft.com/v6/Cli...ice/client.asmx
> 2005-11-24 14:00:40 752 380 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> 0x80041017
> 2005-11-24 14:03:13 752 380 PT +++++++++++ PT: Synchronizing extended
> update info +++++++++++
> 2005-11-24 14:03:13 752 380 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://update.microsoft.com/v6/Cli...ice/client.asmx
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...db90890e070.cab for file
> yUDjsNky3sJajhvwRqbtuQiQ4HA= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...113f1b869f8.cab for file
> DVEECFN6NF4WgdXgLCcBE/G4afg= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...7fea9d896b8.cab for file
> oTSJMsjj/cYDvFWspvKH/qnYlrg= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...da71a31ff59.cab for file
> unD2V1aDeHYnGpxkVfhdpxox/1k= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...b8389dded80.cab for file
> 9A/Kg1/iA5BDQ/h8cxUrg4nd7YA= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...cbdaca4bd35.cab for file
> gEH2PWtjDbX2EG3k4MjMvaykvTU= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:15 752 380 DtaStor WARNING: Attempted to add URL
> http://www.download.windowsupdate.c...cc81af3ecd0.cab for file
> VHtyYVOCJ7XjvzVYjjvsyBrz7NA= when file has not been previously added to
> the datastore
> 2005-11-24 14:03:19 752 380 Agent * Found 0 updates and 10 categories
> in search
> 2005-11-24 14:03:19 752 380 Report *********** Report: Initializing
> static reporting data ***********
> 2005-11-24 14:03:19 752 380 Report * OS Version = 5.0.2195.4.0.65536
> 2005-11-24 14:03:20 752 380 Report * Computer Brand = Dell Computer
> Corporation
> 2005-11-24 14:03:20 752 380 Report * Computer Model = OptiPlex GX100
> 2005-11-24 14:03:20 752 380 Report * Bios Revision = A07
> 2005-11-24 14:03:20 752 380 Report * Bios Name = Default System BIOS
> 2005-11-24 14:03:20 752 380 Report * Bios Release Date =
> 2000-09-18T00:00:00
> 2005-11-24 14:03:20 752 380 Report * Locale ID = 1033
> 2005-11-24 14:03:20 752 380 Agent *********
> 2005-11-24 14:03:20 752 380 Agent ** END ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2005-11-24 14:03:20 752 380 Agent *************
> 2005-11-24 14:03:20 892 414 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2005-11-24 14:03:21 892 414 COMAPI - Updates found = 0
> 2005-11-24 14:03:21 892 414 COMAPI ---------
> 2005-11-24 14:03:21 892 414 COMAPI -- END -- COMAPI: Search [ClientId =
> WindowsUpdate]
> 2005-11-24 14:03:21 892 414 COMAPI -------------
> 2005-11-24 14:03:21 892 308 COMAPI -------------
> 2005-11-24 14:03:21 892 308 COMAPI -- START -- COMAPI: Search [ClientId
> = WindowsUpdate]
> 2005-11-24 14:03:21 892 308 COMAPI ---------
> 2005-11-24 14:03:21 892 308 COMAPI - Online = No; Ignore download
> priority = No
> 2005-11-24 14:03:21 892 308 COMAPI - Criteria = "IsInstalled = 0 and
> IsHidden = 0"
> 2005-11-24 14:03:21 892 308 COMAPI - ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-11-24 14:03:21 892 308 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2005-11-24 14:03:21 752 380 Agent *************
> 2005-11-24 14:03:21 752 380 Agent ** START ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2005-11-24 14:03:21 752 380 Agent *********
> 2005-11-24 14:03:33 752 380 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> 0x80041017
> 2005-11-24 14:04:19 752 380 Agent * Added update
> {2C492C7A-DF39-4D45-9B13-5F46567E210A}.100 to search result
> 2005-11-24 14:04:19 752 380 Agent Update
> {79A6825D-BFE8-4713-8228-8A48AB11AC1C}.100 is pruned out due to
> potential supersedence
> 2005-11-24 14:04:19 752 380 Agent Update
> {10BF6D42-6FD3-458F-BFFA-E8F4DC541627}.101 is pruned out due to
> potential supersedence
> 2005-11-24 14:04:19 752 380 Agent * Added update
> {558197DD-C3F1-4BD3-AFC6-12A200A6441A}.101 to search result
> 2005-11-24 14:04:21 752 380 Driver DeviceStatus: 0x180400a,
> DeviceProblemNumber: 00000000
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {B46FD345-E48B-4E92-838B-8CED696CF694}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {2DFE422E-1679-4B41-8525-7DF62B50B366}.102 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {BCDD265F-E14C-4417-86F3-4077B932AC54}.103 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {D49F8CD9-750B-410D-91FA-BD8DEC51D9A6}.102 to search result
> 2005-11-24 14:04:21 752 380 Agent Update
> {C5E60BC2-721C-40BB-94EC-D3CFF054871D}.101 is pruned out due to
> potential supersedence
> 2005-11-24 14:04:21 752 380 Agent Update
> {335DC428-F38C-4DA2-B1BF-7D8B16934991}.100 is pruned out due to
> potential supersedence
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {295430EB-5D44-41BC-899B-932F9186798A}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {1E64EA74-7D66-4E2B-A5D0-A04DCE164A75}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {1381E7AE-1C7C-401E-A6A8-539DF3612C0C}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {279FE710-6AA0-4691-89F0-3B3012720B51}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {D241FC7D-1B4C-4E5F-8752-A47EBA29E67D}.12 to search result
> 2005-11-24 14:04:21 752 380 Agent Update
> {5C223736-DE7B-46DC-8630-CA7D2E1DEACA}.101 is pruned out due to
> potential supersedence
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {70ABEBD2-F515-4BD4-8683-0796F949792F}.103 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {74C424E8-EEEE-49DD-A6F7-2F805FBACBE2}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {7566572D-9D3F-4DE0-85F0-9F9BD2264529}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {24A5DC7A-3B62-4CF7-8A36-403398F63000}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {98A098E7-5332-4AC8-815C-3B1F81071BBA}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent Update
> {A3DC3BF3-3A7B-4E74-BD7F-520A59F52FF6}.100 is pruned out due to
> potential supersedence
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {B6CAF6A7-485B-4107-9C0F-092DC166CB40}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {78455E5A-6D32-4F33-B9C6-9DF60735D4A2}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {F0B132E0-BD68-45E8-806B-9D4EF728BA73}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {FFBA5D07-16D0-4AE4-812F-4E5A13EEBC1C}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {8F39A398-74F9-4DF7-ABC4-7241831CC207}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {CE06CC42-28B2-4746-81FA-72BA17EEA548}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {D33194B5-F3EA-4907-A956-489AA497566D}.100 to search result
> 2005-11-24 14:04:21 752 380 Agent * Added update
> {56A3ECF6-DFFC-43E1-A17A-F37BA2D52474}.101 to search result
> 2005-11-24 14:04:21 752 380 Agent * Found 24 updates and 10 categories
> in search
> 2005-11-24 14:04:21 752 380 Agent *********
> 2005-11-24 14:04:21 752 380 Agent ** END ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2005-11-24 14:04:21 752 380 Agent *************
> 2005-11-24 14:04:21 752 380 Report REPORT EVENT:
> {AEE1EEFA-08B7-4180-BFF6-070A9FDE27EC} 2005-11-24 14:03:19-0800 1 147
> 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
> Software Synchronization Agent has finished detecting items.
> 2005-11-24 14:04:21 892 414 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2005-11-24 14:04:21 892 414 COMAPI - Updates found = 24
> 2005-11-24 14:04:21 892 414 COMAPI ---------
> 2005-11-24 14:04:21 892 414 COMAPI -- END -- COMAPI: Search [ClientId =
> WindowsUpdate]
> 2005-11-24 14:04:21 892 414 COMAPI -------------
> 2005-11-24 14:11:19 892 308 COMAPI -------------
> 2005-11-24 14:11:19 892 308 COMAPI -- START -- COMAPI: Download
> [ClientId = WindowsUpdate]
> 2005-11-24 14:11:19 892 308 COMAPI ---------
> 2005-11-24 14:11:19 892 308 COMAPI - Forced: No; Download priority: 3
> 2005-11-24 14:11:19 892 308 COMAPI - Updates in request: 1
> 2005-11-24 14:11:19 892 308 COMAPI - ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-11-24 14:11:19 892 308 COMAPI <<-- SUBMITTED -- COMAPI: Download
> [ClientId = WindowsUpdate]
> 2005-11-24 14:11:20 752 474 DnldMgr *************
> 2005-11-24 14:11:20 752 474 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = WindowsUpdate]
> 2005-11-24 14:11:20 752 474 DnldMgr *********
> 2005-11-24 14:11:20 752 474 DnldMgr * Priority = 3, ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-11-24 14:11:20 752 474 DnldMgr * Updates to download = 1
> 2005-11-24 14:11:20 752 474 Agent * Title = Windows Genuine Advantage
> Validation Tool (KB892130)
> 2005-11-24 14:11:20 752 474 Agent * UpdateId =
> {279FE710-6AA0-4691-89F0-3B3012720B51}.101
> 2005-11-24 14:11:20 752 474 Agent * Bundles 1 updates:
> 2005-11-24 14:11:20 752 474 Agent *
> {13625DC4-6D61-4812-A236-2E28FB385B3A}.101
> 2005-11-24 14:11:20 752 474 DtaStor Update service properties: service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-11-24 14:11:20 752 474 DtaStor WARNING: Update Service: Failed to
> update backup store
> 2005-11-24 14:11:20 752 474 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {13625DC4-6D61-4812-A236-2E28FB385B3A}.101] ***********
> 2005-11-24 14:12:51 752 474 DnldMgr FATAL: BITS service was not fixed
> up and thus CCI was not reattempted. (hr = 80080005)
> 2005-11-24 14:12:51 752 474 DnldMgr FATAL: Failed to connect to the
> BITS service; unable to start new downloads or interact with existing
> download jobs. (hr = 80080005)
> 2005-11-24 14:12:51 752 474 DnldMgr FATAL:
> DM:CAgentDownloadManagerwnloadUpdate: pDownloadJob->Init failed with
> 0x80246008.
> 2005-11-24 14:12:51 752 474 DnldMgr WARNING: Got error (hr = 80246008)
> starting update 0 in call 4. Notifying call.
> 2005-11-24 14:12:51 752 474 DnldMgr Error 0x80246008 occurred while
> downloading update; notifying dependent calls.
> 2005-11-24 14:12:51 752 474 DnldMgr WARNING: Extended error for
> reported error 80246008 = 80080005
> 2005-11-24 14:12:51 752 474 DnldMgr WARNING: Extended error for
> reported error 80246008 = 80080005
> 2005-11-24 14:12:51 752 474 DtaStor Update service properties: service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-11-24 14:12:51 752 474 DtaStor WARNING: Update Service: Failed to
> update backup store
> 2005-11-24 14:12:51 752 474 Agent *********
> 2005-11-24 14:12:51 752 474 Agent ** END ** Agent: Downloading updates
> [CallerId = WindowsUpdate]
> 2005-11-24 14:12:51 752 474 Agent *************
> 2005-11-24 14:12:51 892 414 COMAPI >>-- RESUMED -- COMAPI: Download
> [ClientId = WindowsUpdate]
> 2005-11-24 14:12:51 892 414 COMAPI - Download call complete (succeeded
> = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2005-11-24 14:12:51 892 414 COMAPI - WARNING: Exit code = 0x00000000;
> Call error code = 0x80240022
> 2005-11-24 14:12:51 892 414 COMAPI ---------
> 2005-11-24 14:12:51 892 414 COMAPI -- END -- COMAPI: Download [ClientId
> = WindowsUpdate]
> 2005-11-24 14:12:51 892 414 COMAPI -------------
> 2005-11-24 14:12:56 752 474 Report REPORT EVENT:
> {987B455F-EC86-409A-B657-7AF741813547} 2005-11-24 14:12:51-0800 1 161
> 101 {279FE710-6AA0-4691-89F0-3B3012720B51} 101 80246008 WindowsUpdate
> Failure Content Download Error: Download failed.
> 2005-11-24 14:17:03 892 308 Setup ***********
>


Reply With Quote
  #4  
Old 01-05-2006, 05:08 PM
2812837@gmail.com
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

Hey thanks for this site:
http://www.sci.fi/~borg/fixwindowsupdate/index.html

It really did the trick, what a relief.

I appreciate your help. Thanks again.

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  #5  
Old 01-05-2006, 05:08 PM
J.Kilpinen
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

2812837@gmail.com wrote:
> Hey thanks for this site:
> http://www.sci.fi/~borg/fixwindowsupdate/index.html
>
> It really did the trick, what a relief.
>
> I appreciate your help. Thanks again.


Hi!
No problem. Happy to help.
I told my cousin, who is the author of that program, what you said and
he said that it feels good to hear that, because he made that program to
help people with this problem which seems to be quite common.

He has received also some feedback into his e-mail and looks like it has
helped several people since I posted the link here.
--
J.K.

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  #6  
Old 01-05-2006, 05:08 PM
Lawrence Garvin [MVP]
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

Then.. to repeat what has already been suggested, and I hope you send it to
your cousin...

Please post detailed documentation for the program that tells us exactly what
it does to the website where the utility is offered.

For one, if we know what it does, and it 'automates' something we're already
telling people to do manually, it will be much easier for /everybody/. Plus,
we'll send people to his website, rather than posting manual instructions in
the newsgroup -- which is a plus for your cousin.

For two, if the utility does something we do /not/ know about.. it would be
very useful to the community to know what the fix(es) actually are that we
don't know about.

For three.. it's the /right/ thing to do if your cousin wants to establish a
reputation for being a reliable software developer.
--
____________________________________________
Lawrence Garvin, M.S., MVP, MCP, MBSCP, SCTS
Principal/CTO
Onsite Technology Solutions
http://www.onsitechsolutions.com
ICQ#: 38720625
MSN Messenger: lawrencegarvin@msn.com
____________________________________________

"J.Kilpinen"
<jiikilpinen@abcdefghijklmnopqrstuvwxyzabcdefghijk lmnopqrstuvwxyzabcdefghijk.com>
wrote in message news:4389e8dc$0$8676$9b536df3@news.fv.fi...
> 2812837@gmail.com wrote:
>> Hey thanks for this site:
>> http://www.sci.fi/~borg/fixwindowsupdate/index.html
>>
>> It really did the trick, what a relief.
>>
>> I appreciate your help. Thanks again.

>
> Hi!
> No problem. Happy to help.
> I told my cousin, who is the author of that program, what you said and he
> said that it feels good to hear that, because he made that program to help
> people with this problem which seems to be quite common.
>
> He has received also some feedback into his e-mail and looks like it has
> helped several people since I posted the link here.
> --
> J.K.



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  #7  
Old 01-05-2006, 05:08 PM
MowGreen
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and InstallingAVG...

There is an alternative in the meantime :

How To Fix Windows Update (BITS) [Newly Edited]
http://castlecops.com/postx106642-0-0.html

It would be very helpful if the author of the program, FixWindowsUpdate,
would provide the info you've suggested, Lawrence.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Lawrence Garvin [MVP] wrote:
> Then.. to repeat what has already been suggested, and I hope you send it to
> your cousin...
>
> Please post detailed documentation for the program that tells us exactly what
> it does to the website where the utility is offered.
>
> For one, if we know what it does, and it 'automates' something we're already
> telling people to do manually, it will be much easier for /everybody/. Plus,
> we'll send people to his website, rather than posting manual instructions in
> the newsgroup -- which is a plus for your cousin.
>
> For two, if the utility does something we do /not/ know about.. it would be
> very useful to the community to know what the fix(es) actually are that we
> don't know about.
>
> For three.. it's the /right/ thing to do if your cousin wants to establish a
> reputation for being a reliable software developer.

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  #8  
Old 01-05-2006, 05:08 PM
J.Kilpinen
 
Posts: n/a
Default Re: My Updates are Failing After Uninstalling NAV 2004 and Installing AVG...

Lawrence Garvin [MVP] wrote:
> if your cousin wants to establish a reputation for being a reliable
> software developer.


He has been a system designer/developer and software developer for 22
years. Working and selling services for major companies, so I guess he
has that reputation already.
But I will (again) show him this thread as soon as he comes home.

--
J.K.

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