At a friends house and recommended he download the latest Windows updates on
his desktop; there were 33 of them. After installing them, the desktop can
no longer access the internet. The wireless connection is enabled with
excellent signal strength, but IE cannot reach the wireless modem (I see a
dnserror msg on the bottom grey area of the IE screen). My laptop continues
to reach the same wireless modem and the internet just fine. Have rebooted
everything, still no luck. Trying to back-out Windows updates using System
Restore, but after going through the restore process, it says cannot restore
from that checkpoint; tried restoring from about 7 different days checkpoint
and can't restore from any of them. Help!

Was SP2 one of the updates? Have you configured the
firewall?


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
some support
http://www.usdoj.gov/olc/secondamendment2.htm



"AlanT" <AlanT@discussions.microsoft.com> wrote in message
news:1138245B-F257-4D75-9998-8595D7F594AB@microsoft.com...
| At a friends house and recommended he download the latest
Windows updates on
| his desktop; there were 33 of them. After installing
them, the desktop can
| no longer access the internet. The wireless connection is
enabled with
| excellent signal strength, but IE cannot reach the
wireless modem (I see a
| dnserror msg on the bottom grey area of the IE screen).
My laptop continues
| to reach the same wireless modem and the internet just
fine. Have rebooted
| everything, still no luck. Trying to back-out Windows
updates using System
| Restore, but after going through the restore process, it
says cannot restore
| from that checkpoint; tried restoring from about 7
different days checkpoint
| and can't restore from any of them. Help!

Yes it was. The firewall is still disabled.

"Jim Macklin" wrote:

> Was SP2 one of the updates? Have you configured the
> firewall?
>
>
> --
> The people think the Constitution protects their rights;
> But government sees it as an obstacle to be overcome.
> some support
> http://www.usdoj.gov/olc/secondamendment2.htm
>
>
>
> "AlanT" <AlanT@discussions.microsoft.com> wrote in message
> news:1138245B-F257-4D75-9998-8595D7F594AB@microsoft.com...
> | At a friends house and recommended he download the latest
> Windows updates on
> | his desktop; there were 33 of them. After installing
> them, the desktop can
> | no longer access the internet. The wireless connection is
> enabled with
> | excellent signal strength, but IE cannot reach the
> wireless modem (I see a
> | dnserror msg on the bottom grey area of the IE screen).
> My laptop continues
> | to reach the same wireless modem and the internet just
> fine. Have rebooted
> | everything, still no luck. Trying to back-out Windows
> updates using System
> | Restore, but after going through the restore process, it
> says cannot restore
> | from that checkpoint; tried restoring from about 7
> different days checkpoint
> | and can't restore from any of them. Help!
>
>
>

Hi AlanT,

See if the information in this MSKB article helps you to help your riend
resolve the problem:

"After you run Microsoft Windows AntiSpyware (Beta), you have
network-related problems, or you receive an error message":
http://support.microsoft.com/kb/892350

another option would be to d/load and run winsockxpfix:
http://www.spychecker.com/program/winsockxpfix.html



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"AlanT" <AlanT@discussions.microsoft.com> wrote in message
news:1138245B-F257-4D75-9998-8595D7F594AB@microsoft.com...
> At a friends house and recommended he download the latest Windows updates
on
> his desktop; there were 33 of them. After installing them, the desktop
can
> no longer access the internet. The wireless connection is enabled with
> excellent signal strength, but IE cannot reach the wireless modem (I see a
> dnserror msg on the bottom grey area of the IE screen). My laptop
continues
> to reach the same wireless modem and the internet just fine. Have
rebooted
> everything, still no luck. Trying to back-out Windows updates using
System
> Restore, but after going through the restore process, it says cannot
restore
> from that checkpoint; tried restoring from about 7 different days
checkpoint
> and can't restore from any of them. Help!

On Mon, 28 Nov 2005 05:06:16 -0800, "AlanT" <AlanT@discussions.microsoft.com> wrote:

>At a friends house and recommended he download the latest Windows updates on
>his desktop; there were 33 of them. After installing them, the desktop can
>no longer access the internet. The wireless connection is enabled with
>excellent signal strength, but IE cannot reach the wireless modem (I see a
>dnserror msg on the bottom grey area of the IE screen). My laptop continues
>to reach the same wireless modem and the internet just fine. Have rebooted
>everything, still no luck. Trying to back-out Windows updates using System
>Restore, but after going through the restore process, it says cannot restore
>from that checkpoint; tried restoring from about 7 different days checkpoint
>and can't restore from any of them. Help!

I had the exact same problen. Nothing I tried (cold start, winsock repair, etc) would get IE
back on-line. However, my email worked and so did the internet time refresh so I figured it was
time to do a repair of IE. I copied the below (it's just the small installer for IE6) into the
Start, Run box:

<http://download.microsoft.com/download/ie6sp1/finrel/6_sp1/W98NT42KMeXP/EN-US/ie6setup.exe>

Surprise, surprise, it opened a download box window asking where to save it, I pointed it to
C:\ and it downloaded the file just fine. After it finished downloading, on a hunch I opened IE
again and this time it worked! It appears that just downloading the file coaxed IE back. See
if it works for you.

As for System Restore...
You can reinstall System Restore with these two steps:

First Step - Delete the System Restore Folder as it may be damaged:
Disable system restore, delete the System Restore folder "System Volume Information",
reboot, then re-enable System Restore. The folder will be re-created automatically.
It's located in the root directory of Drive C:\ . It may be hidden...
Open any folder, click "Tools", "Folder Options", and the "View" tab.
Check the box, "Show hidden files and folders"
Uncheck "Hide file extensions for known file types",
Uncheck "Hide protected operating system files", Click "Apply", "OK"

To disable System Restore, Click Start, Programs, Accessories, System Tools, System Restore,
System Restore Settings, "System Restore" tab, and check the box. "Turn Off System Restore on
all drives", click "Apply" and "OK".

Now go to Drive C:\System Volume Information\ and delete it.


Second Step - Reinstall System Restore:
1. Click Start, Run, In the Run box, type "C:\windows\inf" without the quotes and press enter.
2. Look for SR.INF and RightClick on it, then select "Install"

Follow the prompts, Reboot, and System Restore will be ready to use.
NOTE: If it asks for the Windows CD, point it to C:\WINDOWS\ServicePackFiles\i386
NOTE: If it asks for "srframe.mmf", point it to C:\WINDOWS\system32\dllcache


System Restore Resources:

Blank System Restore Calendar
http://www.dougknox.com/xp/utils/xp_...tore_blank.htm

How to FIX the rstrui.exe entry point not found error...
http://www.updatexp.com/rstrui-exe-e...not-found.html

System Restore Information, Issues and Tweaks
http://www.kellys-korner-xp.com/xp_abc.htm
Select S and scroll to System Restore (Near the bottom of the page)

How to troubleshoot the System Restore tool in Windows XP
http://support.microsoft.com/?kbid=302796

Troubleshoot System Restore Restore Point Failures” in Windows XP
http://bertk.mvps.org/html/srfail.html

How to Restore a Windows XP system to a previous State using System Restore
http://bertk.mvps.org/index.html

How to Enable and Disable System Restore in Windows Millennium
http://support.microsoft.com/?kbid=264887
http://service1.symantec.com/SUPPORT...01012513122239

Troubleshooting System Restore in Windows Millennium Edition
http://support.microsoft.com/?kbid=306768

How to Disable System Restore in Windows ME or Windows XP
http://www.pchell.com/virus/systemrestore.shtml

System Restore Frequently Asked Questions (FAQ) Windows 2000, Windows Server 2003, and XP:
http://www.microsoft.com/technet/com.../faqsrwxp.mspx
http://www.microsoft.com/windows2000...store_faq.mspx
http://www.microsoft.com/windowsserv...store_faq.mspx

SP2 turns the firewall ON by default, check it again and set
permissions for the other computers on your LAN.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
some support
http://www.usdoj.gov/olc/secondamendment2.htm



"AlanT" <AlanT@discussions.microsoft.com> wrote in message
news:413C543C-07A9-41DB-8D84-A46EA9A96167@microsoft.com...
| Yes it was. The firewall is still disabled.
|
| "Jim Macklin" wrote:
|
| > Was SP2 one of the updates? Have you configured the
| > firewall?
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| > some support
| > http://www.usdoj.gov/olc/secondamendment2.htm
| >
| >
| >
| > "AlanT" <AlanT@discussions.microsoft.com> wrote in
message
| >
news:1138245B-F257-4D75-9998-8595D7F594AB@microsoft.com...
| > | At a friends house and recommended he download the
latest
| > Windows updates on
| > | his desktop; there were 33 of them. After installing
| > them, the desktop can
| > | no longer access the internet. The wireless
connection is
| > enabled with
| > | excellent signal strength, but IE cannot reach the
| > wireless modem (I see a
| > | dnserror msg on the bottom grey area of the IE
screen).
| > My laptop continues
| > | to reach the same wireless modem and the internet just
| > fine. Have rebooted
| > | everything, still no luck. Trying to back-out Windows
| > updates using System
| > | Restore, but after going through the restore process,
it
| > says cannot restore
| > | from that checkpoint; tried restoring from about 7
| > different days checkpoint
| > | and can't restore from any of them. Help!
| >
| >
| >