cant remove software program..please help


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  #1  
Old 01-05-2006, 05:10 PM
Aponi
 
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Default cant remove software program..please help

Im trying to installed updated verson of Arcsoft, but i have to uninstall
older version first. I have tried uninstalling using the disk and through
control panel add\remove programs neither is working. Any and all suggestions
would be appreciated.

Thank you,
Susan
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  #2  
Old 01-05-2006, 05:10 PM
David H. Lipman
 
Posts: n/a
Default Re: cant remove software program..please help

From: "Aponi" <Aponi@discussions.microsoft.com>

| Im trying to installed updated verson of Arcsoft, but i have to uninstall
| older version first. I have tried uninstalling using the disk and through
| control panel add\remove programs neither is working. Any and all suggestions
| would be appreciated.
|
| Thank you,
| Susan

http://www.arcsoft.com/support/

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


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  #3  
Old 01-05-2006, 05:10 PM
Aponi
 
Posts: n/a
Default Re: cant remove software program..please help

I have already spoke with acrsoft support, ran my ad-aware and my
Nortons\Symantec and nothing was found. However, at this point I'm will to
try almost anything. thank you Dave.
Susan

"David H. Lipman" wrote:

> From: "Aponi" <Aponi@discussions.microsoft.com>
>
> | Im trying to installed updated verson of Arcsoft, but i have to uninstall
> | older version first. I have tried uninstalling using the disk and through
> | control panel add\remove programs neither is working. Any and all suggestions
> | would be appreciated.
> |
> | Thank you,
> | Susan
>
> http://www.arcsoft.com/support/
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>

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  #4  
Old 01-05-2006, 05:10 PM
Aponi
 
Posts: n/a
Default Re: cant remove software program..please help

OK so after doing all of this last night, I didnt have any malware, spyware,
torjans or viruses. And I still cant get this stupid program to uninstall! I
have called the manufactor and everything. Does anyone have more suggestions?

"Aponi" wrote:

> I have already spoke with acrsoft support, ran my ad-aware and my
> Nortons\Symantec and nothing was found. However, at this point I'm will to
> try almost anything. thank you Dave.
> Susan
>
> "David H. Lipman" wrote:
>
> > From: "Aponi" <Aponi@discussions.microsoft.com>
> >
> > | Im trying to installed updated verson of Arcsoft, but i have to uninstall
> > | older version first. I have tried uninstalling using the disk and through
> > | control panel add\remove programs neither is working. Any and all suggestions
> > | would be appreciated.
> > |
> > | Thank you,
> > | Susan
> >
> > http://www.arcsoft.com/support/
> >
> > --
> > Dave
> > http://www.claymania.com/removal-trojan-adware.html
> > http://www.ik-cs.com/got-a-virus.htm
> >
> >
> >

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  #5  
Old 01-05-2006, 05:10 PM
David H. Lipman
 
Posts: n/a
Default Re: cant remove software program..please help

From: "Aponi" <Aponi@discussions.microsoft.com>

| OK so after doing all of this last night, I didnt have any malware, spyware,
| torjans or viruses. And I still cant get this stupid program to uninstall! I
| have called the manufactor and everything. Does anyone have more suggestions?
|

Reinstall the un-named application then unistall the application.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


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  #6  
Old 01-05-2006, 05:10 PM
Aponi
 
Posts: n/a
Default Re: cant remove software program..please help

That was the first thing I tried when it didnt uninstall.

"David H. Lipman" wrote:

> From: "Aponi" <Aponi@discussions.microsoft.com>
>
> | OK so after doing all of this last night, I didnt have any malware, spyware,
> | torjans or viruses. And I still cant get this stupid program to uninstall! I
> | have called the manufactor and everything. Does anyone have more suggestions?
> |
>
> Reinstall the un-named application then unistall the application.
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>

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  #7  
Old 01-05-2006, 05:10 PM
KW
 
Posts: n/a
Default Re: cant remove software program..please help

The manufacturer doesn't have a removal tool?

"Aponi" wrote:

> That was the first thing I tried when it didnt uninstall.
>
> "David H. Lipman" wrote:
>
> > From: "Aponi" <Aponi@discussions.microsoft.com>
> >
> > | OK so after doing all of this last night, I didnt have any malware, spyware,
> > | torjans or viruses. And I still cant get this stupid program to uninstall! I
> > | have called the manufactor and everything. Does anyone have more suggestions?
> > |
> >
> > Reinstall the un-named application then unistall the application.
> >
> > --
> > Dave
> > http://www.claymania.com/removal-trojan-adware.html
> > http://www.ik-cs.com/got-a-virus.htm
> >
> >
> >

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  #8  
Old 01-05-2006, 05:10 PM
Aponi
 
Posts: n/a
Default Re: cant remove software program..please help

they didnt say so if they do. I have explored the CD and cant find removal
tools. I am at a lose I feel I have tried everything.

"KW" wrote:

> The manufacturer doesn't have a removal tool?
>
> "Aponi" wrote:
>
> > That was the first thing I tried when it didnt uninstall.
> >
> > "David H. Lipman" wrote:
> >
> > > From: "Aponi" <Aponi@discussions.microsoft.com>
> > >
> > > | OK so after doing all of this last night, I didnt have any malware, spyware,
> > > | torjans or viruses. And I still cant get this stupid program to uninstall! I
> > > | have called the manufactor and everything. Does anyone have more suggestions?
> > > |
> > >
> > > Reinstall the un-named application then unistall the application.
> > >
> > > --
> > > Dave
> > > http://www.claymania.com/removal-trojan-adware.html
> > > http://www.ik-cs.com/got-a-virus.htm
> > >
> > >
> > >

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cant remove software program..please help