Unable to update


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  #1  
Old 01-05-2006, 05:10 PM
W A N H
 
Posts: n/a
Default Unable to update

Having problems getting windows update to work

When i try to update windows it goes to check then comes to choose "express"
or "custom"
it doesn't matter which one i choose it comes back and says


"Files required to use Windows Update are no longer registered or installed
on your computer. To continue:


Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem"


When i choose click register or reinstall the files for me now it

says down loading ... 100%
then registering .... 100 %

but then returns back to the screen above.

it doesn't matter whether i choose "express or custom"

I have checked all the settings, i have also checked that my original XP
Home has been activated. (it says that it has). It came on the Acer laptop,
only 2 months old.

Any help would be appreciated..
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  #2  
Old 01-05-2006, 05:10 PM
PA Bear
 
Posts: n/a
Default Re: Unable to update

See
http://groups.google.com/group/micro...32c3e3e591ae58
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

W A N H wrote:
> Having problems getting windows update to work
>
> When i try to update windows it goes to check then comes to choose
> "express"
> or "custom"
> it doesn't matter which one i choose it comes back and says
>
>
> "Files required to use Windows Update are no longer registered or
> installed
> on your computer. To continue:
>
>
> Register or reinstall the files for me now (Recommended)
> Let me read about more steps that might be required to solve the problem"
>
>
> When i choose click register or reinstall the files for me now it
>
> says down loading ... 100%
> then registering .... 100 %
>
> but then returns back to the screen above.
>
> it doesn't matter whether i choose "express or custom"
>
> I have checked all the settings, i have also checked that my original XP
> Home has been activated. (it says that it has). It came on the Acer
> laptop,
> only 2 months old.
>
> Any help would be appreciated..


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  #3  
Old 01-05-2006, 05:10 PM
TaurArian [MS-MVP]
 
Posts: n/a
Default Re: Unable to update

Some have reported that simply re-registering the MSXML3.DLL seems to fix the
problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay

If that hasn't helped you may need to re-registered some more files:

1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-

net stop wuauserv

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

net start wuauserv


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"W A N H" <WANH@discussions.microsoft.com> wrote in message
news:4AE6AF19-B1A5-4735-B19D-9DA75F0137ED@microsoft.com...
> Having problems getting windows update to work
>
> When i try to update windows it goes to check then comes to choose "express"
> or "custom"
> it doesn't matter which one i choose it comes back and says
>
>
> "Files required to use Windows Update are no longer registered or installed
> on your computer. To continue:
>
>
> Register or reinstall the files for me now (Recommended)
> Let me read about more steps that might be required to solve the problem"
>
>
> When i choose click register or reinstall the files for me now it
>
> says down loading ... 100%
> then registering .... 100 %
>
> but then returns back to the screen above.
>
> it doesn't matter whether i choose "express or custom"
>
> I have checked all the settings, i have also checked that my original XP
> Home has been activated. (it says that it has). It came on the Acer laptop,
> only 2 months old.
>
> Any help would be appreciated..


Reply With Quote
  #4  
Old 01-05-2006, 05:10 PM
CyBeRG1RL
 
Posts: n/a
Default Re: Unable to update

I was having same problems on my new acer pc and now finaly is WORRKING)Tnx
to u TaurArian i can kisss u now))))*****ur the best

"TaurArian [MS-MVP]" wrote:

> Some have reported that simply re-registering the MSXML3.DLL seems to fix the
> problem.
> 1. Click Start.
> 2. Choose Run.
> 3. In the Run box, type: regsvr32 MSXML3.DLL
> Press okay
>
> If that hasn't helped you may need to re-registered some more files:
>
> 1. Click Start.
> 2. Choose Run.
> 3. In the Run box, type (pressing okay after each one) :-
>
> net stop wuauserv
>
> Repeat for the following:
> regsvr32 wuapi.dll
> regsvr32 wups.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wucltui.dll
> regsvr32 wuweb.dll
> regsvr32 MSXML3.dll
> regsvr32 qmgr.dll
> regsvr32 qmgrprxy.dll
> regsvr32 jscript.dll
>
> net start wuauserv
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
>
>
> "W A N H" <WANH@discussions.microsoft.com> wrote in message
> news:4AE6AF19-B1A5-4735-B19D-9DA75F0137ED@microsoft.com...
> > Having problems getting windows update to work
> >
> > When i try to update windows it goes to check then comes to choose "express"
> > or "custom"
> > it doesn't matter which one i choose it comes back and says
> >
> >
> > "Files required to use Windows Update are no longer registered or installed
> > on your computer. To continue:
> >
> >
> > Register or reinstall the files for me now (Recommended)
> > Let me read about more steps that might be required to solve the problem"
> >
> >
> > When i choose click register or reinstall the files for me now it
> >
> > says down loading ... 100%
> > then registering .... 100 %
> >
> > but then returns back to the screen above.
> >
> > it doesn't matter whether i choose "express or custom"
> >
> > I have checked all the settings, i have also checked that my original XP
> > Home has been activated. (it says that it has). It came on the Acer laptop,
> > only 2 months old.
> >
> > Any help would be appreciated..

>
>

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  #5  
Old 01-05-2006, 05:10 PM
Lord Odious
 
Posts: n/a
Default RE: Unable to update ALSO EFFECTS OTHERS!

I found this works well with fixing the update problem, but it also fixes
problems associated with other programs, such as MSN Messenger not connecting
and giving no information on how to correct the problem. After following the
steps listed in this posting, I was able to update windows and also to
connect to the messenger service.
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  #6  
Old 01-05-2006, 05:10 PM
W A N H
 
Posts: n/a
Default Re: Unable to update

Thanx PA Bear, it worked a treat !!!!!!

"PA Bear" wrote:

> See
> http://groups.google.com/group/micro...32c3e3e591ae58
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
> W A N H wrote:
> > Having problems getting windows update to work
> >
> > When i try to update windows it goes to check then comes to choose
> > "express"
> > or "custom"
> > it doesn't matter which one i choose it comes back and says
> >
> >
> > "Files required to use Windows Update are no longer registered or
> > installed
> > on your computer. To continue:
> >
> >
> > Register or reinstall the files for me now (Recommended)
> > Let me read about more steps that might be required to solve the problem"
> >
> >
> > When i choose click register or reinstall the files for me now it
> >
> > says down loading ... 100%
> > then registering .... 100 %
> >
> > but then returns back to the screen above.
> >
> > it doesn't matter whether i choose "express or custom"
> >
> > I have checked all the settings, i have also checked that my original XP
> > Home has been activated. (it says that it has). It came on the Acer
> > laptop,
> > only 2 months old.
> >
> > Any help would be appreciated..

>
>

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  #7  
Old 01-05-2006, 05:10 PM
PA Bear
 
Posts: n/a
Default Re: Unable to update ALSO EFFECTS OTHERS!

What works well? Please include all of previous message(s) in your replies
to the newsgroup.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Lord Odious wrote:
> I found this works well with fixing the update problem, but it also fixes
> problems associated with other programs, such as MSN Messenger not
> connecting and giving no information on how to correct the problem. After
> following the steps listed in this posting, I was able to update windows
> and also to connect to the messenger service.


Reply With Quote
  #8  
Old 01-05-2006, 05:10 PM
PA Bear
 
Posts: n/a
Default Re: Unable to update

I (and Taurarian) thank you.
--
~PA Bear

W A N H wrote:
> Thanx PA Bear, it worked a treat !!!!!!
>
> "PA Bear" wrote:
>
>> See
>> http://groups.google.com/group/micro...32c3e3e591ae58
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>> W A N H wrote:
>>> Having problems getting windows update to work
>>>
>>> When i try to update windows it goes to check then comes to choose
>>> "express"
>>> or "custom"
>>> it doesn't matter which one i choose it comes back and says
>>>
>>>
>>> "Files required to use Windows Update are no longer registered or
>>> installed
>>> on your computer. To continue:
>>>
>>>
>>> Register or reinstall the files for me now (Recommended)
>>> Let me read about more steps that might be required to solve the
>>> problem"
>>>
>>>
>>> When i choose click register or reinstall the files for me now it
>>>
>>> says down loading ... 100%
>>> then registering .... 100 %
>>>
>>> but then returns back to the screen above.
>>>
>>> it doesn't matter whether i choose "express or custom"
>>>
>>> I have checked all the settings, i have also checked that my original XP
>>> Home has been activated. (it says that it has). It came on the Acer
>>> laptop,
>>> only 2 months old.
>>>
>>> Any help would be appreciated..


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  #9  
Old 01-05-2006, 05:11 PM
socrbob
 
Posts: n/a
Default Re: Unable to update ALSO EFFECTS OTHERS!

Sorry, this is not working for me. Any other suggestions?

"PA Bear" wrote:

> What works well? Please include all of previous message(s) in your replies
> to the newsgroup.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
> Lord Odious wrote:
> > I found this works well with fixing the update problem, but it also fixes
> > problems associated with other programs, such as MSN Messenger not
> > connecting and giving no information on how to correct the problem. After
> > following the steps listed in this posting, I was able to update windows
> > and also to connect to the messenger service.

>
>

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  #10  
Old 01-05-2006, 05:11 PM
Robert Aldwinckle
 
Posts: n/a
Default Re: Unable to update ALSO EFFECTS OTHERS!

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:OdGgetT%23FHA.3036@TK2MSFTNGP09.phx.gbl...
> What works well? Please include all of previous message(s) in your replies
> to the newsgroup.



I think he was commenting on TaurArian's answer which is in another
thread so it couldn't be included in here anyway.


http://www.microsoft.com/communities...7c9&sloc=en-us


---


> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
> Lord Odious wrote:
>> I found this works well with fixing the update problem, but it also fixes
>> problems associated with other programs, such as MSN Messenger not
>> connecting and giving no information on how to correct the problem. After
>> following the steps listed in this posting, I was able to update windows
>> and also to connect to the messenger service.

>



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Unable to update