Updates are downloaded but fail to install


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  #1  
Old 01-05-2006, 05:13 PM
Gordon
 
Posts: n/a
Default Updates are downloaded but fail to install
When I try to download and install updates with Windows Update (or Microsoft
Update) all updates are downloaded but fail to install.

The following error is shown:

"Failed Updates

Problem: A problem on your computer is preventing updates from being
downloaded or installed"

This happens when I try to install any or all updates available.

The WindowsUpdate.log file shows:

"[CallerId = WindowsUpdate]
2005-12-15 16:57:28 1036 70c Agent *********
2005-12-15 16:57:28 1036 70c Agent * Updates to install = 1
2005-12-15 16:57:28 1036 70c Agent * Title = <NULL>
2005-12-15 16:57:28 1036 70c Agent * UpdateId =
{C88C7BCC-2E77-4D95-A27F-1E04330B4BD7}.100
2005-12-15 16:57:29 1036 70c Service WARNING: GetUserTokenFromSessionId
failed with hr 0x800704dd
2005-12-15 16:57:29 1036 70c Agent * WARNING: Exit code = 0x80240020
2005-12-15 16:57:29 1036 70c Agent *********
2005-12-15 16:57:29 1036 70c Agent ** END ** Agent: Installing updates
[CallerId = WindowsUpdate]
2005-12-15 16:57:29 1036 70c Agent *************
2005-12-15 16:57:29 1036 70c Agent WARNING: WU client failed installing
updates with error 0x80240020
2005-12-15 16:57:29 2712 594 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2005-12-15 16:57:29 2712 594 COMAPI - Install call failed
2005-12-15 16:57:29 2712 594 COMAPI - Reboot required = No
2005-12-15 16:57:29 2712 594 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80240020
2005-12-15 16:57:29 2712 594 COMAPI ---------
2005-12-15 16:57:29 2712 594 COMAPI -- END -- COMAPI: Install [ClientId =
WindowsUpdate]
2005-12-15 16:57:29 2712 594 COMAPI -------------
2005-12-15 16:57:30 2712 aa0 COMAPI WARNING: Operation failed due to earlier
error, hr=80240020"

Any help would be appreciated.

Gordon
Reply With Quote
  #2  
Old 01-05-2006, 05:13 PM
Patti MacLeod
 
Posts: n/a
Default Re: Updates are downloaded but fail to install
Hi Gordon,

The 80240020 error is oftentimes caused by a missing SensLogn key in the
registry. Copy/paste the following, between the two sets of asterisks, into
Notepad and then Save as a file named SensLogn.reg
NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn ] line in this
post will wrap to two lines...it needs to be on one line in Notepad. Also,
ensure that you have the blank line at the end.

Copy/paste the appropriate one for the operating system that you are using.

For WIN2K

********************
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\WinLogon\Notify\SensLogn]

"Asynchronous"=dword:00000001
"DLLName"="WlNotify.dll"
"Impersonate"=dword:00000001
"Lock"="SensLockEvent"
"Logoff"="SensLogoffEvent"
"Logon"="SensLogonEvent"
"MaxWait"=dword:00000258
"Safe"=dword:00000001
"Shutdown"="SensShutdownEvent"
"StartScreenSaver"="SensStartScreenSaverEvent"
"StartShell"="SensStartShellEvent"
"Startup"="SensStartupEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Unlock"="SensUnlockEvent"

********************


For WINXP

********************
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn]

"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

********************

Once you have created and saved the SensLogn.reg file, double-click on it,
then click on Yes when asked if you want to merge the information into the
registry.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Gordon" <Gordon@discussions.microsoft.com> wrote in message
news:A90738F9-AF9C-46DB-9598-0A719D97794A@microsoft.com...
> When I try to download and install updates with Windows Update (or
Microsoft
> Update) all updates are downloaded but fail to install.
>
> The following error is shown:
>
> "Failed Updates
>
> Problem: A problem on your computer is preventing updates from being
> downloaded or installed"
>
> This happens when I try to install any or all updates available.
>
> The WindowsUpdate.log file shows:
>
> "[CallerId = WindowsUpdate]
> 2005-12-15 16:57:28 1036 70c Agent *********
> 2005-12-15 16:57:28 1036 70c Agent * Updates to install = 1
> 2005-12-15 16:57:28 1036 70c Agent * Title = <NULL>
> 2005-12-15 16:57:28 1036 70c Agent * UpdateId =
> {C88C7BCC-2E77-4D95-A27F-1E04330B4BD7}.100
> 2005-12-15 16:57:29 1036 70c Service WARNING: GetUserTokenFromSessionId
> failed with hr 0x800704dd
> 2005-12-15 16:57:29 1036 70c Agent * WARNING: Exit code = 0x80240020
> 2005-12-15 16:57:29 1036 70c Agent *********
> 2005-12-15 16:57:29 1036 70c Agent ** END ** Agent: Installing updates
> [CallerId = WindowsUpdate]
> 2005-12-15 16:57:29 1036 70c Agent *************
> 2005-12-15 16:57:29 1036 70c Agent WARNING: WU client failed installing
> updates with error 0x80240020
> 2005-12-15 16:57:29 2712 594 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = WindowsUpdate]
> 2005-12-15 16:57:29 2712 594 COMAPI - Install call failed
> 2005-12-15 16:57:29 2712 594 COMAPI - Reboot required = No
> 2005-12-15 16:57:29 2712 594 COMAPI - WARNING: Exit code = 0x80240FFF;
> Call error code = 0x80240020
> 2005-12-15 16:57:29 2712 594 COMAPI ---------
> 2005-12-15 16:57:29 2712 594 COMAPI -- END -- COMAPI: Install [ClientId
=
> WindowsUpdate]
> 2005-12-15 16:57:29 2712 594 COMAPI -------------
> 2005-12-15 16:57:30 2712 aa0 COMAPI WARNING: Operation failed due to
earlier
> error, hr=80240020"
>
> Any help would be appreciated.
>
> Gordon


Reply With Quote
  #3  
Old 01-05-2006, 05:14 PM
Ron Sherman
 
Posts: n/a
Default Re: Updates are downloaded but fail to install
I've had the same or similar problem as Gordon for months, and have tried
countless solutions suggested here and elsewhere. Unfortunately, manually
installing the latest critical updates did not improve matters either. I
also tried the registry update suggested by Patti. If it accomplished
anything, I'm not sure what. Here's the last portion of of my update log; if
anyone has any new ideas, I'd appreciate knowing about them.

2005-12-15 20:20:04 872 52c Report REPORT EVENT:
{5E2C2EE9-BF5B-44A4-BA8D-E2F0B6392F6D}
2005-12-15
20:19:59-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-12-15 20:20:09 2524 9e0 COMAPI -------------
2005-12-15 20:20:09 2524 9e0 COMAPI -- START -- COMAPI: Install [ClientId =
WindowsUpdate]
2005-12-15 20:20:09 2524 9e0 COMAPI ---------
2005-12-15 20:20:09 2524 9e0 COMAPI - Allow source prompts: Yes; Forced:
No; Force quiet: No
2005-12-15 20:20:09 2524 9e0 COMAPI - Updates in request: 1
2005-12-15 20:20:09 2524 9e0 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-12-15 20:20:09 2524 9e0 COMAPI - Updates to install = 1
2005-12-15 20:20:09 2524 9e0 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = WindowsUpdate]
2005-12-15 20:20:09 872 52c Agent *************
2005-12-15 20:20:09 872 52c Agent ** START ** Agent: Installing updates
[CallerId = WindowsUpdate]
2005-12-15 20:20:09 872 52c Agent *********
2005-12-15 20:20:09 872 52c Agent * Updates to install = 1
2005-12-15 20:20:09 872 52c Agent * Title = <NULL>
2005-12-15 20:20:09 872 52c Agent * UpdateId =
{2A3FF495-C150-442B-811A-D78782B76411}.100
2005-12-15 20:20:09 872 52c Agent * Bundles 1 updates:
2005-12-15 20:20:09 872 52c Agent *
{740E9157-2D8B-4AC7-8231-438A54283B2C}.100
2005-12-15 20:20:09 872 52c Service WARNING: GetUserTokenFromSessionId
failed with hr 0x800704dd
2005-12-15 20:20:09 872 52c Agent * WARNING: Exit code = 0x80240020
2005-12-15 20:20:09 872 52c Agent *********
2005-12-15 20:20:09 872 52c Agent ** END ** Agent: Installing updates
[CallerId = WindowsUpdate]
2005-12-15 20:20:09 872 52c Agent *************
2005-12-15 20:20:09 872 52c Agent WARNING: WU client failed installing
updates with error 0x80240020
2005-12-15 20:20:09 2524 cac COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2005-12-15 20:20:09 2524 cac COMAPI - Install call failed
2005-12-15 20:20:09 2524 cac COMAPI - Reboot required = No
2005-12-15 20:20:09 2524 cac COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80240020
2005-12-15 20:20:09 2524 cac COMAPI ---------
2005-12-15 20:20:09 2524 cac COMAPI -- END -- COMAPI: Install [ClientId =
WindowsUpdate]
2005-12-15 20:20:09 2524 cac COMAPI -------------
2005-12-15 20:20:10 2524 9e0 COMAPI WARNING: Operation failed due to earlier
error, hr=80240020


"Patti MacLeod" wrote:

> Hi Gordon,
>
> The 80240020 error is oftentimes caused by a missing SensLogn key in the
> registry. Copy/paste the following, between the two sets of asterisks, into
> Notepad and then Save as a file named SensLogn.reg
> NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn ] line in this
> post will wrap to two lines...it needs to be on one line in Notepad. Also,
> ensure that you have the blank line at the end.
>
> Copy/paste the appropriate one for the operating system that you are using.
>
> For WIN2K
>
> ********************
> REGEDIT4
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\WinLogon\Notify\SensLogn]
>
> "Asynchronous"=dword:00000001
> "DLLName"="WlNotify.dll"
> "Impersonate"=dword:00000001
> "Lock"="SensLockEvent"
> "Logoff"="SensLogoffEvent"
> "Logon"="SensLogonEvent"
> "MaxWait"=dword:00000258
> "Safe"=dword:00000001
> "Shutdown"="SensShutdownEvent"
> "StartScreenSaver"="SensStartScreenSaverEvent"
> "StartShell"="SensStartShellEvent"
> "Startup"="SensStartupEvent"
> "StopScreenSaver"="SensStopScreenSaverEvent"
> "Unlock"="SensUnlockEvent"
>
> ********************
>
>
> For WINXP
>
> ********************
> REGEDIT4
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SensLogn]
>
> "DLLName"="WlNotify.dll"
> "Lock"="SensLockEvent"
> "Logon"="SensLogonEvent"
> "Logoff"="SensLogoffEvent"
> "Safe"=dword:00000001
> "MaxWait"=dword:00000258
> "StartScreenSaver"="SensStartScreenSaverEvent"
> "StopScreenSaver"="SensStopScreenSaverEvent"
> "Startup"="SensStartupEvent"
> "Shutdown"="SensShutdownEvent"
> "StartShell"="SensStartShellEvent"
> "PostShell"="SensPostShellEvent"
> "Disconnect"="SensDisconnectEvent"
> "Reconnect"="SensReconnectEvent"
> "Unlock"="SensUnlockEvent"
> "Impersonate"=dword:00000001
> "Asynchronous"=dword:00000001
>
> ********************
>
> Once you have created and saved the SensLogn.reg file, double-click on it,
> then click on Yes when asked if you want to merge the information into the
> registry.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Gordon" <Gordon@discussions.microsoft.com> wrote in message
> news:A90738F9-AF9C-46DB-9598-0A719D97794A@microsoft.com...
> > When I try to download and install updates with Windows Update (or
> Microsoft
> > Update) all updates are downloaded but fail to install.
> >
> > The following error is shown:
> >
> > "Failed Updates
> >
> > Problem: A problem on your computer is preventing updates from being
> > downloaded or installed"
> >
> > This happens when I try to install any or all updates available.
> >
> > The WindowsUpdate.log file shows:
> >
> > "[CallerId = WindowsUpdate]
> > 2005-12-15 16:57:28 1036 70c Agent *********
> > 2005-12-15 16:57:28 1036 70c Agent * Updates to install = 1
> > 2005-12-15 16:57:28 1036 70c Agent * Title = <NULL>
> > 2005-12-15 16:57:28 1036 70c Agent * UpdateId =
> > {C88C7BCC-2E77-4D95-A27F-1E04330B4BD7}.100
> > 2005-12-15 16:57:29 1036 70c Service WARNING: GetUserTokenFromSessionId
> > failed with hr 0x800704dd
> > 2005-12-15 16:57:29 1036 70c Agent * WARNING: Exit code = 0x80240020
> > 2005-12-15 16:57:29 1036 70c Agent *********
> > 2005-12-15 16:57:29 1036 70c Agent ** END ** Agent: Installing updates
> > [CallerId = WindowsUpdate]
> > 2005-12-15 16:57:29 1036 70c Agent *************
> > 2005-12-15 16:57:29 1036 70c Agent WARNING: WU client failed installing
> > updates with error 0x80240020
> > 2005-12-15 16:57:29 2712 594 COMAPI >>-- RESUMED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2005-12-15 16:57:29 2712 594 COMAPI - Install call failed
> > 2005-12-15 16:57:29 2712 594 COMAPI - Reboot required = No
> > 2005-12-15 16:57:29 2712 594 COMAPI - WARNING: Exit code = 0x80240FFF;
> > Call error code = 0x80240020
> > 2005-12-15 16:57:29 2712 594 COMAPI ---------
> > 2005-12-15 16:57:29 2712 594 COMAPI -- END -- COMAPI: Install [ClientId
> =
> > WindowsUpdate]
> > 2005-12-15 16:57:29 2712 594 COMAPI -------------
> > 2005-12-15 16:57:30 2712 aa0 COMAPI WARNING: Operation failed due to
> earlier
> > error, hr=80240020"
> >
> > Any help would be appreciated.
> >
> > Gordon
>
>
>
Reply With Quote
  #4  
Old 01-05-2006, 05:14 PM
Patti MacLeod
 
Posts: n/a
Default Re: Updates are downloaded but fail to install
Hi Ron,

I've been busy the past few days so I didn't get a chance to check back to
this thread until now.

When you ran the registry edit that I provided, did you then immediately
try, unsuccessfully, to install needed updates from the Microsoft Update
site? If so, perhaps a restart is required after running the registry edit
in order to successfully install the updates.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Ron Sherman" <Ron Sherman@discussions.microsoft.com> wrote in message
news:E8A8D52B-718D-4402-8FC9-B66E892C9199@microsoft.com...
> I've had the same or similar problem as Gordon for months, and have tried
> countless solutions suggested here and elsewhere. Unfortunately, manually
> installing the latest critical updates did not improve matters either. I
> also tried the registry update suggested by Patti. If it accomplished
> anything, I'm not sure what. Here's the last portion of of my update log;
if
> anyone has any new ideas, I'd appreciate knowing about them.
>
> 2005-12-15 20:20:04 872 52c Report REPORT EVENT:
> {5E2C2EE9-BF5B-44A4-BA8D-E2F0B6392F6D}
> 2005-12-15
> 20:19:59-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
WindowsUpdate Success Software Synchronization Agent has finished detecting
items.
> 2005-12-15 20:20:09 2524 9e0 COMAPI -------------
> 2005-12-15 20:20:09 2524 9e0 COMAPI -- START -- COMAPI: Install [ClientId
=
> WindowsUpdate]
> 2005-12-15 20:20:09 2524 9e0 COMAPI ---------
> 2005-12-15 20:20:09 2524 9e0 COMAPI - Allow source prompts: Yes; Forced:
> No; Force quiet: No
> 2005-12-15 20:20:09 2524 9e0 COMAPI - Updates in request: 1
> 2005-12-15 20:20:09 2524 9e0 COMAPI - ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-12-15 20:20:09 2524 9e0 COMAPI - Updates to install = 1
> 2005-12-15 20:20:09 2524 9e0 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = WindowsUpdate]
> 2005-12-15 20:20:09 872 52c Agent *************
> 2005-12-15 20:20:09 872 52c Agent ** START ** Agent: Installing updates
> [CallerId = WindowsUpdate]
> 2005-12-15 20:20:09 872 52c Agent *********
> 2005-12-15 20:20:09 872 52c Agent * Updates to install = 1
> 2005-12-15 20:20:09 872 52c Agent * Title = <NULL>
> 2005-12-15 20:20:09 872 52c Agent * UpdateId =
> {2A3FF495-C150-442B-811A-D78782B76411}.100
> 2005-12-15 20:20:09 872 52c Agent * Bundles 1 updates:
> 2005-12-15 20:20:09 872 52c Agent *
> {740E9157-2D8B-4AC7-8231-438A54283B2C}.100
> 2005-12-15 20:20:09 872 52c Service WARNING: GetUserTokenFromSessionId
> failed with hr 0x800704dd
> 2005-12-15 20:20:09 872 52c Agent * WARNING: Exit code = 0x80240020
> 2005-12-15 20:20:09 872 52c Agent *********
> 2005-12-15 20:20:09 872 52c Agent ** END ** Agent: Installing updates
> [CallerId = WindowsUpdate]
> 2005-12-15 20:20:09 872 52c Agent *************
> 2005-12-15 20:20:09 872 52c Agent WARNING: WU client failed installing
> updates with error 0x80240020
> 2005-12-15 20:20:09 2524 cac COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = WindowsUpdate]
> 2005-12-15 20:20:09 2524 cac COMAPI - Install call failed
> 2005-12-15 20:20:09 2524 cac COMAPI - Reboot required = No
> 2005-12-15 20:20:09 2524 cac COMAPI - WARNING: Exit code = 0x80240FFF;
> Call error code = 0x80240020
> 2005-12-15 20:20:09 2524 cac COMAPI ---------
> 2005-12-15 20:20:09 2524 cac COMAPI -- END -- COMAPI: Install [ClientId
=
> WindowsUpdate]
> 2005-12-15 20:20:09 2524 cac COMAPI -------------
> 2005-12-15 20:20:10 2524 9e0 COMAPI WARNING: Operation failed due to
earlier
> error, hr=80240020
>
>
> "Patti MacLeod" wrote:
>
> > Hi Gordon,
> >
> > The 80240020 error is oftentimes caused by a missing SensLogn key in the
> > registry. Copy/paste the following, between the two sets of asterisks,
into
> > Notepad and then Save as a file named SensLogn.reg
> > NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn ] line in
this
> > post will wrap to two lines...it needs to be on one line in Notepad.
Also,
> > ensure that you have the blank line at the end.
> >
> > Copy/paste the appropriate one for the operating system that you are
using.
> >
> > For WIN2K
> >
> > ********************
> > REGEDIT4
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> > NT\CurrentVersion\WinLogon\Notify\SensLogn]
> >
> > "Asynchronous"=dword:00000001
> > "DLLName"="WlNotify.dll"
> > "Impersonate"=dword:00000001
> > "Lock"="SensLockEvent"
> > "Logoff"="SensLogoffEvent"
> > "Logon"="SensLogonEvent"
> > "MaxWait"=dword:00000258
> > "Safe"=dword:00000001
> > "Shutdown"="SensShutdownEvent"
> > "StartScreenSaver"="SensStartScreenSaverEvent"
> > "StartShell"="SensStartShellEvent"
> > "Startup"="SensStartupEvent"
> > "StopScreenSaver"="SensStopScreenSaverEvent"
> > "Unlock"="SensUnlockEvent"
> >
> > ********************
> >
> >
> > For WINXP
> >
> > ********************
> > REGEDIT4
> >
> > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> > NT\CurrentVersion\Winlogon\Notify\SensLogn]
> >
> > "DLLName"="WlNotify.dll"
> > "Lock"="SensLockEvent"
> > "Logon"="SensLogonEvent"
> > "Logoff"="SensLogoffEvent"
> > "Safe"=dword:00000001
> > "MaxWait"=dword:00000258
> > "StartScreenSaver"="SensStartScreenSaverEvent"
> > "StopScreenSaver"="SensStopScreenSaverEvent"
> > "Startup"="SensStartupEvent"
> > "Shutdown"="SensShutdownEvent"
> > "StartShell"="SensStartShellEvent"
> > "PostShell"="SensPostShellEvent"
> > "Disconnect"="SensDisconnectEvent"
> > "Reconnect"="SensReconnectEvent"
> > "Unlock"="SensUnlockEvent"
> > "Impersonate"=dword:00000001
> > "Asynchronous"=dword:00000001
> >
> > ********************
> >
> > Once you have created and saved the SensLogn.reg file, double-click on
it,
> > then click on Yes when asked if you want to merge the information into
the
> > registry.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Gordon" <Gordon@discussions.microsoft.com> wrote in message
> > news:A90738F9-AF9C-46DB-9598-0A719D97794A@microsoft.com...
> > > When I try to download and install updates with Windows Update (or
> > Microsoft
> > > Update) all updates are downloaded but fail to install.
> > >
> > > The following error is shown:
> > >
> > > "Failed Updates
> > >
> > > Problem: A problem on your computer is preventing updates from being
> > > downloaded or installed"
> > >
> > > This happens when I try to install any or all updates available.
> > >
> > > The WindowsUpdate.log file shows:
> > >
> > > "[CallerId = WindowsUpdate]
> > > 2005-12-15 16:57:28 1036 70c Agent *********
> > > 2005-12-15 16:57:28 1036 70c Agent * Updates to install = 1
> > > 2005-12-15 16:57:28 1036 70c Agent * Title = <NULL>
> > > 2005-12-15 16:57:28 1036 70c Agent * UpdateId =
> > > {C88C7BCC-2E77-4D95-A27F-1E04330B4BD7}.100
> > > 2005-12-15 16:57:29 1036 70c Service WARNING:
GetUserTokenFromSessionId
> > > failed with hr 0x800704dd
> > > 2005-12-15 16:57:29 1036 70c Agent * WARNING: Exit code = 0x80240020
> > > 2005-12-15 16:57:29 1036 70c Agent *********
> > > 2005-12-15 16:57:29 1036 70c Agent ** END ** Agent: Installing
updates
> > > [CallerId = WindowsUpdate]
> > > 2005-12-15 16:57:29 1036 70c Agent *************
> > > 2005-12-15 16:57:29 1036 70c Agent WARNING: WU client failed
installing
> > > updates with error 0x80240020
> > > 2005-12-15 16:57:29 2712 594 COMAPI >>-- RESUMED -- COMAPI: Install
> > > [ClientId = WindowsUpdate]
> > > 2005-12-15 16:57:29 2712 594 COMAPI - Install call failed
> > > 2005-12-15 16:57:29 2712 594 COMAPI - Reboot required = No
> > > 2005-12-15 16:57:29 2712 594 COMAPI - WARNING: Exit code =
0x80240FFF;
> > > Call error code = 0x80240020
> > > 2005-12-15 16:57:29 2712 594 COMAPI ---------
> > > 2005-12-15 16:57:29 2712 594 COMAPI -- END -- COMAPI: Install
[ClientId
> > =
> > > WindowsUpdate]
> > > 2005-12-15 16:57:29 2712 594 COMAPI -------------
> > > 2005-12-15 16:57:30 2712 aa0 COMAPI WARNING: Operation failed due to
> > earlier
> > > error, hr=80240020"
> > >
> > > Any help would be appreciated.
> > >
> > > Gordon
> >
> >
> >


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Updates are downloaded but fail to install