Re: missing dll file?

I'm having the same issue, but the file is definitely on the CD.

I am attempting to upgrade my OS from XP Home SP2 to XP Professional SP2 and
I am not able to run the setup. I have a brand new Sony Vaio notebook that
came directly from Sony with Windows XP Home SP2 loaded. I also have an MSDN
subscription which contains a Windows XP Professional SP 2 Install Disk.
Everytime I try to run the install I am getting the error message "The option
to upgrade will not be available at this time because setup was unable to
load the file E:\WinXP\PRO_WITH_SP2\i386\WINNTUPG\NETUPGRD.dll %1 is
not a valid Win32 application"

I've tried the following:
1) Run the CD from the disk drive.
This gives me the following error:
"The option to upgrade will not be available at this time because setup was
unable to load the file E:\WinXP\PRO_WITH_SP2\i386\WINNTUPG\NETUPGRD.dll
%1 is not a valid Win32 application"

However, the file is definitely there and in the exact path the error
message references.

2) Copy the contents of the CD to my local harddrive, run the setup from
there. I have read several chat sessions that recommend this, including
several KB articles.
However, this gives me the same error listed in number 1 above

This issue is HUGE for me, as I need to be able to install IIS and develop
by Tuesday evening. Any help would be greatly appreciated.

Thank you,
Paul
--
PK9


"Lawrence Garvin" wrote:

>
> "Unk" <not@aol.com> wrote in message
> news:8p8ek1186qu95k202feuvigbmr7idks1su@4ax.com...
> > On Fri, 7 Oct 2005 00:00:03 -0700, lama01
> > <lama01@discussions.microsoft.com> wrote:
> >
> >>well, it's not that simple... the file (actually the whole folder
> >>WINNTUPG)
> >>is neither on the CD nor in the c:\I386 directory. The file can't be found
> >>on
> >>the system.
> >
> > Your CD is not a Retail Install...
>
> Note: The media differences occur between Upgrade and Full Version installs.
> Upgrade media is only available through Retail and Volume Licensing; Full
> Version installs are only available through Retail and OEM. The Upgrade
> media in Retail and Volume Licensing is identical. The Full Version media in
> Retail and OEM is identical.
>
> The WINNTUPG folder is likely on the Upgrade CDROM, but not on the Full
> Install CDROM.
>
>
>
>