Re: Error number 0x8000711


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Re: Error number 0x8000711 Re: Error number 0x8000711
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Old 01-05-2006, 05:11 PM
kcress
 
Posts: n/a
Default Re: Error number 0x8000711
For many months I puzzled over this same problem too!
Huge Thanks RodC!! Kudos man!
Worked great.
---KJC---

"RodC" wrote:

> I had the same issue, Error 0xC8000711. I had a PC that I set up for a DAW
> and I had lots of services turned off, I activated many of them one at a time
> when I turned on the Event Log the updates started working.
>
> Settings->Control Pannel->Administrative Tools->Services
> look for Event Log and make sure it is started and set to start automaticly.
>
>
>
> "Patetlou" wrote:
>
> >
> >
> > "Unk" wrote:
> >
> > > On Mon, 15 Aug 2005 22:55:02 -0700, "Patetlou" <Patetlou@discussions.microsoft.com> wrote:
> > >
> > > >Help, my "WindowsUpdate" use to works perfectly but recently, doesnt work
> > > >anymore. I keep getting a [Error number: 0xC8000711] "The website has
> > > >encountered a problem and cannot display the page you are trying to view."
> > > >I use Windows 2000 pro (genuine) with IE6,(all in french) i am the only user
> > > >whith full autority.
> > > >When i try to go to Windows Update I close all my protections (pop-up
> > > >killer, firewall and anti-spyware) I even set the minimum security in IE6 to
> > > >allow activX. Nothing works.
> > > >All the hints I found at Windows knowlage and problem solving database and
> > > >in news groups related to this problem doesnt solve it so far.
> > > >I manualy re-downloaded the SP4 from Microsoft and re-install it. I also
> > > >downloaded and install the "Update Rollup 1 for Windows 2000 SP4" and a hot
> > > >fix named "Qfecheck.exe". Problem still remain. Is it a way I can restore
> > > >(re-install) the "Windows Update" application itself? Someone suggested it
> > > >could have something to do whith the Certificate Authority but I dont know
> > > >what to do with it...
> > > >If some expert could help me I would greatly apreciate. Here is a copy
> > > > of the log of WU concerning the problem. Thanks again for any help.
> > > >
> > > >2005-08-06 17:16:49 1360 510 Misc =========== Logging
> > > >initialized
> > > >(build: 5.8.0.2469, tz: -0400) ===========
> > > >2005-08-06 17:16:49 1360 510 Misc = Process:
> > > >C:\WINNT\system32\svchost.exe
> > > >2005-08-06 17:16:49 1360 510 Misc = Module:
> > > >C:\WINNT\system32\wuaueng.dll
> > > >2005-08-06 17:16:49 1360 510 Service *************
> > > >2005-08-06 17:16:49 1360 510 Service ** START **
> > > >Service: Service
> > > >startup
> > > >2005-08-06 17:16:49 1360 510 Service *********
> > > >2005-08-06 17:16:50 1360 510 Agent * WU client
> > > >version 5.8.0.2469
> > > >2005-08-06 17:16:50 1360 510 Agent * WARNING: Failed
> > > >to obtain
> > > >SusClientId
> > > >2005-08-06 17:16:50 1360 510 Agent * Base directory:
> > > >C:\WINNT\SoftwareDistribution
> > > >2005-08-06 17:16:50 1360 510 Agent * Access type: No
> > > >proxy
> > > >2005-08-06 17:16:50 1360 510 Agent * Network state:
> > > >Connected
> > > >2005-08-06 17:16:51 1360 510 Report *********** Report:
> > > >Initializing
> > > >static reporting data ***********
> > > >2005-08-06 17:16:51 1360 510 Report * OS Version =
> > > >5.0.2195.4.0.65536
> > > >2005-08-06 17:16:58 1360 510 Report * Computer Brand =
> > > >ECS
> > > >2005-08-06 17:16:58 1360 510 Report * Computer Model =
> > > >P4VMM2
> > > >2005-08-06 17:16:58 1360 510 Report * Bios Revision =
> > > >07.00T
> > > >2005-08-06 17:16:58 1360 510 Report * Bios Name =
> > > >Default System BIOS
> > > >2005-08-06 17:16:58 1360 510 Report * Bios Release
> > > >Date =
> > > >2003-02-12T00:00:00
> > > >2005-08-06 17:16:58 1360 510 Report * Locale ID = 1036
> > > >2005-08-06 17:16:58 1360 510 Service * Service
> > > >restarted after self
> > > >update
> > > >2005-08-06 17:16:58 1360 510 Service WARNING: Failed to
> > > >read back
> > > >selfupdate handle from environment variable with error 0x800700cb
> > > >2005-08-06 17:17:03 1360 84c Report REPORT EVENT:
> > > >{7FAAED79-3EF1-4C22-85D2-7B70A96C01F1} 2005-08-06
> > > >17:16:51-0400 1 183 101
> > > >{F6E951E0-D3BC-448B-B74E-B793CAD18135} 0 0 SelfUpdate
> > > >Success Content
> > > >Install Installation Successful: Windows successfully installed the
> > > >following update: Mises Ã* jour automatiques
> > > >2005-08-06 17:17:35 1360 510 Agent *********** Agent:
> > > >Initializing
> > > >Windows Update Agent ***********
> > > >2005-08-06 17:17:35 1360 510 Agent *********** Agent:
> > > >Initializing
> > > >global settings cache ***********
> > > >2005-08-06 17:17:35 1360 510 Agent * WSUS server:
> > > ><NULL>
> > > >2005-08-06 17:17:35 1360 510 Agent * WSUS status
> > > >server: <NULL>
> > > >2005-08-06 17:17:35 1360 510 Agent * Target group:
> > > >(Unassigned
> > > >Computers)
> > > >2005-08-06 17:17:35 1360 510 Agent * Windows Update
> > > >access disabled:
> > > >No
> > > >2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 DnldMgr Download manager
> > > >restoring 0
> > > >downloads
> > > >2005-08-06 17:17:36 1360 510 Agent * Failed to load
> > > >persisted
> > > >download calls, error = 0xc8000711
> > > >2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 DnldMgr FATAL:
> > > >DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
> > > >0xc8000711.
> > > >2005-08-06 17:17:36 1360 510 DnldMgr FATAL:
> > > >DM:CAgentDownloadManager:elayedInit: RestoreDownloadJobs failed with
> > > >0x00000000.
> > > >2005-08-06 17:17:36 1360 510 AU ########### AU:
> > > >Initializing Automatic
> > > >Updates ###########
> > > >2005-08-06 17:17:36 1360 510 AU AU setting next
> > > >detection timeout to
> > > >2005-08-06 21:17:36
> > > >2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 AU # Approval type:
> > > >Scheduled (User
> > > >preference)
> > > >2005-08-06 17:17:36 1360 510 AU # Scheduled
> > > >install day/time: Every
> > > >day at 11:00
> > > >2005-08-06 17:17:36 1360 510 AU # Auto-install
> > > >minor updates: Yes
> > > >(User preference)
> > > >2005-08-06 17:17:36 1360 510 DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 AU FATAL: Failed to get
> > > >session from
> > > >datastore, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 AU FATAL: Failed to
> > > >Unserialize from data
> > > >store, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 AU # WARNING: Exit
> > > >code = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 AU WARNING:
> > > >InitAUComponents Failed, will
> > > >restart AU in 30 mins, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 510 AU AU Restart
> > > >required....
> > > >2005-08-06 17:17:36 1360 84c DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-06 17:17:36 1360 84c DnldMgr FATAL:
> > > >DM:CAgentDownloadManager::CheckAllCallDownloadSta tes: GetSession failed
> > > >with 0xc8000711.
> > > >2005-08-06 17:47:36 1360 510 AU ########### AU:
> > > >Initializing Automatic
> > > >Updates ###########
> > > >2005-08-14 14:48:46 1356 55c AU AU setting next
> > > >detection timeout to
> > > >2005-08-14 18:48:46
> > > >2005-08-14 14:48:46 1356 55c DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 14:48:46 1356 55c AU # Approval type:
> > > >Scheduled (User
> > > >preference)
> > > >2005-08-14 14:48:46 1356 55c AU # Scheduled
> > > >install day/time: Every
> > > >day at 11:00
> > > >2005-08-14 14:48:46 1356 55c AU # Auto-install
> > > >minor updates: Yes
> > > >(User preference)
> > > >2005-08-14 14:48:46 1356 55c DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 14:48:46 1356 55c AU FATAL: Failed to get
> > > >session from
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 14:48:46 1356 55c AU FATAL: Failed to
> > > >Unserialize from data
> > > >store, error = 0xC8000711
> > > >2005-08-14 14:48:46 1356 55c AU # WARNING: Exit
> > > >code = 0xC8000711
> > > >2005-08-14 14:48:46 1356 55c AU AU Restart
> > > >required....
> > > >2005-08-14 15:01:51 1356 188 DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 15:01:51 1356 188 Agent WARNING: WU client
> > > >fails
> > > >CClientCallRecorder::EnumerateService with error 0xc8000711
> > > >2005-08-14 15:01:51 1144 750 COMAPI WARNING:
> > > >ISusInternal::EnumerateService failed, hr=C8000711
> > > >2005-08-14 15:02:00 1356 188 DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 15:02:00 1356 188 Agent WARNING: WU client
> > > >fails
> > > >CClientCallRecorder::EnumerateService with error 0xc8000711
> > > >2005-08-14 15:02:00 1144 750 COMAPI WARNING:
> > > >ISusInternal::EnumerateService failed, hr=C8000711
> > > >2005-08-14 15:02:04 1144 750 Setup *********** Setup:
> > > >Checking whether
> > > >self-update is required ***********
> > > >2005-08-14 15:02:04 1144 750 Setup * Inf file:
> > > >C:\WINNT\SoftwareDistribution\WebSetup\wusetup.in f
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup Update NOT required
> > > >for
> > > >C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required
> > > >version = 5.8.0.2469
> > > >2005-08-14 15:02:04 1144 750 Setup * IsUpdateRequired
> > > >= No
> > > >2005-08-14 15:18:46 1356 55c AU ########### AU:
> > > >Initializing Automatic
> > > >Updates ###########
> > > >2005-08-14 15:18:46 1356 55c AU AU setting next
> > > >detection timeout to
> > > >2005-08-14 19:18:46
> > > >2005-08-14 15:18:46 1356 55c DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 15:18:46 1356 55c AU # Approval type:
> > > >Scheduled (User
> > > >preference)
> > > >2005-08-14 15:18:46 1356 55c AU # Scheduled
> > > >install day/time: Every
> > > >day at 11:00
> > > >2005-08-14 15:18:46 1356 55c AU # Auto-install
> > > >minor updates: Yes
> > > >(User preference)
> > > >2005-08-14 15:18:46 1356 55c DtaStor FATAL: Failed to
> > > >initialize
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 15:18:46 1356 55c AU FATAL: Failed to get
> > > >session from
> > > >datastore, error = 0xC8000711
> > > >2005-08-14 15:18:46 1356 55c AU FATAL: Failed to
> > > >Unserialize from data
> > > >store, error = 0xC8000711
> > > >2005-08-14 15:18:46 1356 55c AU # WARNING: Exit
> > > >code = 0xC8000711
> > > >2005-08-14 15:18:46 1356 55c AU AU Restart
> > > >required....
> > >
> > >
> > > Create a new temp folder: C:\Temp
> > >
> > > Click Start, Settings, Control Panel, "System", "Advanced" tab.
> > > At the bottom of the window, click the "Environment Variables" button.
> > >
> > > Edit the TEMP and TMP items to point to the new C:\Temp folder.
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Re: Error number 0x8000711