I am trying to install Windows update KB898461 using the online tool (and I
have tried the manual install) on my pc running windows xp with sp2 installed.

When attempting to install from the online site there is simply a message
saying that it failed to install. When trying to manually install I am told
that "An error occurred while copying file spmsg.dll. Cannot copy file to
destination directory" when i tell the installer to simply carry on
regardless I am then faced with the error "Setup can not copy the file
spmsg.dll." which is likely a problem caused by the initial non copying of
the file.

After searching the %rootdirectory%\WindowsUpdate.log for KB898461 I found
that on a few attempts to install the update the error "0x8007f0da"

I have tried numerous ways to fix this including changing the name of
%rootdirectory%\system32\spupdsvc.exe to spupdsvc.old and methods 1,2,3,4,5,6
and 8 on this page
"http://support.microsoft.com/default.aspx?scid=kb;en-us;822798" and I tired
installing update "KB898543" (which was recomended on the comunity forum)
with no effect.

Given how crucial this update is to my continuing ability to download and
install windows updates I would like to resolve this, I have searched this
board and tried many solutions (as above) but am still unable to install this
update. Can anyone help?

Courtesy of Patti MacLeod – Microsoft MVP

”Success at curing the 8007F0DA error has been noted after d/loading and running MVP
Torgeir Bakken's fixdb.bat file, available here:
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
Scroll down to the "Cryptographic service and related errors" section.”


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"Graza" <Graza@discussions.microsoft.com> wrote in message
news:BFA93419-5DC4-45D5-88F0-135489D4A059@microsoft.com...
>I am trying to install Windows update KB898461 using the online tool (and I
> have tried the manual install) on my pc running windows xp with sp2 installed.
>
> When attempting to install from the online site there is simply a message
> saying that it failed to install. When trying to manually install I am told
> that "An error occurred while copying file spmsg.dll. Cannot copy file to
> destination directory" when i tell the installer to simply carry on
> regardless I am then faced with the error "Setup can not copy the file
> spmsg.dll." which is likely a problem caused by the initial non copying of
> the file.
>
> After searching the %rootdirectory%\WindowsUpdate.log for KB898461 I found
> that on a few attempts to install the update the error "0x8007f0da"
>
> I have tried numerous ways to fix this including changing the name of
> %rootdirectory%\system32\spupdsvc.exe to spupdsvc.old and methods 1,2,3,4,5,6
> and 8 on this page
> "http://support.microsoft.com/default.aspx?scid=kb;en-us;822798" and I tired
> installing update "KB898543" (which was recomended on the comunity forum)
> with no effect.
>
> Given how crucial this update is to my continuing ability to download and
> install windows updates I would like to resolve this, I have searched this
> board and tried many solutions (as above) but am still unable to install this
> update. Can anyone help?

Sadly this has not solved my problem...

"TaurArian [MS-MVP]" wrote:

> Courtesy of Patti MacLeod – Microsoft MVP
>
> ”Success at curing the 8007F0DA error has been noted after d/loading and running MVP
> Torgeir Bakken's fixdb.bat file, available here:
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
> Scroll down to the "Cryptographic service and related errors" section.”
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================

http://support.microsoft.com/default...b;en-us;822798
You Cannot Install Some Updates or Programs

http://www.updatexp.com/cryptographic-service.html
http://www3.telus.net/dandemar/updatinf.htm
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"Graza" <Graza@discussions.microsoft.com> wrote in message
news:7C5475DA-5768-4701-9DF4-CD1B45B4DDBB@microsoft.com...
> Sadly this has not solved my problem...
>
> "TaurArian [MS-MVP]" wrote:
>
>> Courtesy of Patti MacLeod – Microsoft MVP
>>
>> ”Success at curing the 8007F0DA error has been noted after d/loading and running
>> MVP
>> Torgeir Bakken's fixdb.bat file, available here:
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>> Scroll down to the "Cryptographic service and related errors" section.”
>>
>>
>> --
>> ===========================
>> TaurArian [MS-MVP] 2005-2006
>> ===========================

> http://support.microsoft.com/default...b;en-us;822798
> You Cannot Install Some Updates or Programs

I've done most of this before but did all 8 again, no luck

> http://www.updatexp.com/cryptographic-service.html

I followed all the methods on this (except for the one marked not for home
edition) no luck

> http://www3.telus.net/dandemar/updatinf.htm

I tried these methods again no luck, am currently looking through the
Windows Update checklist to try and solve the problem.

Thanks for all your help.

Hi Graza,

I'm facing the same problem as you. Do let me know if you have found a
solution. Tks.

"Graza" wrote:

> > http://support.microsoft.com/default...b;en-us;822798
> > You Cannot Install Some Updates or Programs
>
> I've done most of this before but did all 8 again, no luck
>
> > http://www.updatexp.com/cryptographic-service.html
>
> I followed all the methods on this (except for the one marked not for home
> edition) no luck
>
> > http://www3.telus.net/dandemar/updatinf.htm
>
> I tried these methods again no luck, am currently looking through the
> Windows Update checklist to try and solve the problem.
>
> Thanks for all your help.
>

if it helps any now when i try to do the update online the error is
0x800F0102 which doesn't seem to appear in the microsoft knowledge database

"JL" wrote:

> Hi Graza,
>
> I'm facing the same problem as you. Do let me know if you have found a
> solution. Tks.
>
> "Graza" wrote:
>
> > > http://support.microsoft.com/default...b;en-us;822798
> > > You Cannot Install Some Updates or Programs
> >
> > I've done most of this before but did all 8 again, no luck
> >
> > > http://www.updatexp.com/cryptographic-service.html
> >
> > I followed all the methods on this (except for the one marked not for home
> > edition) no luck
> >
> > > http://www3.telus.net/dandemar/updatinf.htm
> >
> > I tried these methods again no luck, am currently looking through the
> > Windows Update checklist to try and solve the problem.
> >
> > Thanks for all your help.
> >

"Graza" <Graza@discussions.microsoft.com> wrote in message
news59E6E13-14DB-4AD9-8708-A7C01C725D47@microsoft.com...
> if it helps any now when i try to do the update online the error is
> 0x800F0102 which doesn't seem to appear in the microsoft knowledge database


Try posting the context of the error code in the logs?

E.g. in case you aren't aware of the file names of all the possible diagnostics
which could be created, search your harddrive for all files which contain the
string 800F0102 which were changed on the day that you ran the update.
Usually it is best to do this as soon as possible after you try the update
to avoid the possibility of subsequent updates being done which change
the last changed date.


HTH


Robert Aldwinckle
---

Graza,

I have been getting error 800F0102 when performing Windows Update. I
recently replaced Windows ME with XP Home Edition. I had to UnInstall XP to
go back to ME and then Reinstall XP. After that, I was able to install 2
updates with Windows Update but then Windows Update began trying to install
Windows Installer 3.1. It would download but never did successfully install
after several attempts. Each time the error code was 800F0102. My version of
Windows Installer was 3.0.3790.2180.

After reading this Newsgroup I did the following:
1. Deleted all temporary internet files.
2. Reboot.
3. Installed Windows Installer 3.1 Redistributable (v2) from the Microsoft
Download site:
http://www.microsoft.com/downloads/d...displaylang=en
4. Reboot
5. I then was able to use Windows Update to install 34 new updates.

This seems to have fixed my problem. Hope it will help you solve yours.

Burt

"Graza" wrote:

> if it helps any now when i try to do the update online the error is
> 0x800F0102 which doesn't seem to appear in the microsoft knowledge database
>
> "JL" wrote:
>
> > Hi Graza,
> >
> > I'm facing the same problem as you. Do let me know if you have found a
> > solution. Tks.
> >
> > "Graza" wrote:
> >
> > > > http://support.microsoft.com/default...b;en-us;822798
> > > > You Cannot Install Some Updates or Programs
> > >
> > > I've done most of this before but did all 8 again, no luck
> > >
> > > > http://www.updatexp.com/cryptographic-service.html
> > >
> > > I followed all the methods on this (except for the one marked not for home
> > > edition) no luck
> > >
> > > > http://www3.telus.net/dandemar/updatinf.htm
> > >
> > > I tried these methods again no luck, am currently looking through the
> > > Windows Update checklist to try and solve the problem.
> > >
> > > Thanks for all your help.
> > >

Correction: Step 1 should read: Ran "Disk Cleanup" on the c: drive and
deleted Downloaded Program Files, Temporary Internet Files, Recycle Bin,
Temporary Files, and Temporary PC Health Files.

"Burt" wrote:

> Graza,
>
> I have been getting error 800F0102 when performing Windows Update. I
> recently replaced Windows ME with XP Home Edition. I had to UnInstall XP to
> go back to ME and then Reinstall XP. After that, I was able to install 2
> updates with Windows Update but then Windows Update began trying to install
> Windows Installer 3.1. It would download but never did successfully install
> after several attempts. Each time the error code was 800F0102. My version of
> Windows Installer was 3.0.3790.2180.
>
> After reading this Newsgroup I did the following:
> 1. Deleted all temporary internet files.
> 2. Reboot.
> 3. Installed Windows Installer 3.1 Redistributable (v2) from the Microsoft
> Download site:
> http://www.microsoft.com/downloads/d...displaylang=en
> 4. Reboot
> 5. I then was able to use Windows Update to install 34 new updates.
>
> This seems to have fixed my problem. Hope it will help you solve yours.
>
> Burt
>
> "Graza" wrote:
>
> > if it helps any now when i try to do the update online the error is
> > 0x800F0102 which doesn't seem to appear in the microsoft knowledge database
> >
> > "JL" wrote:
> >
> > > Hi Graza,
> > >
> > > I'm facing the same problem as you. Do let me know if you have found a
> > > solution. Tks.
> > >
> > > "Graza" wrote:
> > >
> > > > > http://support.microsoft.com/default...b;en-us;822798
> > > > > You Cannot Install Some Updates or Programs
> > > >
> > > > I've done most of this before but did all 8 again, no luck
> > > >
> > > > > http://www.updatexp.com/cryptographic-service.html
> > > >
> > > > I followed all the methods on this (except for the one marked not for home
> > > > edition) no luck
> > > >
> > > > > http://www3.telus.net/dandemar/updatinf.htm
> > > >
> > > > I tried these methods again no luck, am currently looking through the
> > > > Windows Update checklist to try and solve the problem.
> > > >
> > > > Thanks for all your help.
> > > >