KB823353 Cumulative Security Update Outlook Express

Hi

I have a similar but somehow different problem with this update.
Like most people said it keeps coming back, update finds it already
downloaded, reinstalls everytime and next time its still there.
I tried all possible solutions described in here so far, none worked.
I get some other error messages as if I am not running Outlook Express 6 or
6 SP1.

First of all i unistalled the update KB897715 and tried to install through
windows update but also manually (by downloading the file) the update
KB823353. Still it didnt work.

When I try to install the update by executing the file I get this message :
This update requires Outlook Express 6 Service Pack 1 to be installed.

When I try to install the version for thats for Outlook Express 6 without
SP1, I get a message saying :
This update requires Outlook Express 6 to be installed !!!

Ok, here's some info you might find useful before you ask for them

Running WinXP Pro SP1.
At the about screen of Outlook Express, its version 6 (I already knew
that...).
More specifically its 6.00.2800.1123 (after unistalling the KB897715, dont
know if it was different before).
msoe.dll version 6.00.2800.1478

IE is clearly SP1 as I can see in the about box.

Run the sfc command a couple of months ago trying to repair something, I
dont know if it might have some connection to the problem.

Anybody with a solution to this?

If any additional info is needed please let me know.

Thanks

> msoe.dll version 6.00.2800.1478

1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove Programs and
reboot.

2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now v6.00.2800.1409
or earlier (i.e., v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353
manually using the file downloaded from
http://www.microsoft.com/downloads/d...displaylang=en

2b. Optional: Reboot and install KB887797 via
http://www.microsoft.com/downloads/d...6-a1a3da675baf

3. Reboot and (re)install (KB)897715 manually using the file downloaded from
http://www.microsoft.com/downloads/d...d-28502b3d2518

Alternatively, after #1 above, check in at Windows Update and install
whatever OE Cumulative Update is now offered and reboot. Then return to
Windows Update to see if another one's now offered you.

OT: I'd get WinXP SP2 installed ASAP, too.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

dimie71 wrote:
> I have a similar but somehow different problem with this update.
> Like most people said it keeps coming back, update finds it already
> downloaded, reinstalls everytime and next time its still there.
> I tried all possible solutions described in here so far, none worked.
> I get some other error messages as if I am not running Outlook Express 6
> or 6 SP1.
>
> First of all i unistalled the update KB897715 and tried to install through
> windows update but also manually (by downloading the file) the update
> KB823353. Still it didnt work.
>
> When I try to install the update by executing the file I get this message
> : This update requires Outlook Express 6 Service Pack 1 to be installed.
>
> When I try to install the version for thats for Outlook Express 6 without
> SP1, I get a message saying :
> This update requires Outlook Express 6 to be installed !!!
>
> Ok, here's some info you might find useful before you ask for them
>
> Running WinXP Pro SP1.
> At the about screen of Outlook Express, its version 6 (I already knew
> that...).
> More specifically its 6.00.2800.1123 (after unistalling the KB897715, dont
> know if it was different before).
> msoe.dll version 6.00.2800.1478
<snip>

Thanks for your answer PA Bear.
Unfortunately it didnt work.
Here is the result.

1. Unistalled 887997 and rebooted. Checked windows update and the only
result I had was 823353, still downloaded, reinstalled, still came up in the
next check.

2. Tried from Step 2a and below.

msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437

I thought what the heck, will try it anyway (wasnt a good thought after all).
Managed to install 823353 manually!
Managed to install 887797 manually.
Managed to install 897715 manually.

After all the reboots, I returned to windows update and found out that
823353 was still waiting fom me there!!!

Was that caused from the msoe.dll version? I mean, if it was 6.00.2800.1409
or earlier, would it work?
How do I get to the versions of msoe.dll that will make it work? (assuming
thats the case here)

About your suggestion for WinXP SP2, well used to run SP2, I was terribly
annoyed by the continueing messages concerning my firewall (unfortunately I
havent met anybody who can disable that warning), removed SP2, WinXP kept
crashing after the roll back, tried multiple ways of repairing, all failed,
so I decided I will stick with SP1 which is fine so far (after I reinstalled
WinXp)
I have my own purchased antivirus&firewall software so SP2 was really a pain
in the butt.
Would move on to SP2 if that annoying firewall message could go away.

So what do you suggest now for the 823353?

Thanks in advance!

"PA Bear" wrote:

> > msoe.dll version 6.00.2800.1478
>
> 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove Programs and
> reboot.
>
> 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now v6.00.2800.1409
> or earlier (i.e., v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353
> manually using the file downloaded from
> http://www.microsoft.com/downloads/d...displaylang=en
>
> 2b. Optional: Reboot and install KB887797 via
> http://www.microsoft.com/downloads/d...6-a1a3da675baf
>
> 3. Reboot and (re)install (KB)897715 manually using the file downloaded from
> http://www.microsoft.com/downloads/d...d-28502b3d2518
>
> Alternatively, after #1 above, check in at Windows Update and install
> whatever OE Cumulative Update is now offered and reboot. Then return to
> Windows Update to see if another one's now offered you.
>
> OT: I'd get WinXP SP2 installed ASAP, too.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Please include all of previous message(s) in your replies to the newsgroup.

Did you do all this with OE and your anti-virus application closed
throughout?

What versions are MSOE.DLL and INETCOMM.DLL now?

If you uninstall 897715, reboot, uninstall 887797 & reboot, is 823353 found
in Add/Remove Programs? If so, uninstall it & reboot, then post back with
the then-current versions of MSOE.DLL and INETCOMM.DLL.

I would not install SP2 while this problem persists.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

dimie71 wrote:
> Thanks for your answer PA Bear.
> Unfortunately it didnt work.
> Here is the result.
>
> 1. Unistalled 887997 and rebooted. Checked windows update and the only
> result I had was 823353, still downloaded, reinstalled, still came up in
> the next check.
>
> 2. Tried from Step 2a and below.
>
> msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
>
> I thought what the heck, will try it anyway (wasnt a good thought after
> all). Managed to install 823353 manually!
> Managed to install 887797 manually.
> Managed to install 897715 manually.
>
> After all the reboots, I returned to windows update and found out that
> 823353 was still waiting fom me there!!!
>
> Was that caused from the msoe.dll version? I mean, if it was
> 6.00.2800.1409 or earlier, would it work?
> How do I get to the versions of msoe.dll that will make it work? (assuming
> thats the case here)
>
> About your suggestion for WinXP SP2, well used to run SP2, I was terribly
> annoyed by the continueing messages concerning my firewall (unfortunately
> I havent met anybody who can disable that warning), removed SP2, WinXP
> kept crashing after the roll back, tried multiple ways of repairing, all
> failed, so I decided I will stick with SP1 which is fine so far (after I
> reinstalled WinXp)
> I have my own purchased antivirus&firewall software so SP2 was really a
> pain in the butt.
> Would move on to SP2 if that annoying firewall message could go away.
>
> "PA Bear" wrote:
> > > msoe.dll version 6.00.2800.1478
> >
> > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove Programs
> > and reboot.
> >
> > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or v6.00.2800.1106),
> > install (KB)823353 manually using the file downloaded from
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > 2b. Optional: Reboot and install KB887797 via
> > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> >
> > 3. Reboot and (re)install (KB)897715 manually using the file downloaded
> > from
> > http://www.microsoft.com/downloads/d...d-28502b3d2518
> >
> > Alternatively, after #1 above, check in at Windows Update and install
> > whatever OE Cumulative Update is now offered and reboot. Then return to
> > Windows Update to see if another one's now offered you.
> >
> > OT: I'd get WinXP SP2 installed ASAP, too.
<paste>
dimie71 wrote:
> I have a similar but somehow different problem with this update.
> Like most people said it keeps coming back, update finds it already
> downloaded, reinstalls everytime and next time its still there.
> I tried all possible solutions described in here so far, none worked.
> I get some other error messages as if I am not running Outlook Express 6
> or 6 SP1.
>
> First of all i unistalled the update KB897715 and tried to install through
> windows update but also manually (by downloading the file) the update
> KB823353. Still it didnt work.
>
> When I try to install the update by executing the file I get this message
> > This update requires Outlook Express 6 Service Pack 1 to be installed.
>
> When I try to install the version for thats for Outlook Express 6 without
> SP1, I get a message saying :
> This update requires Outlook Express 6 to be installed !!!
>
> Ok, here's some info you might find useful before you ask for them
>
> Running WinXP Pro SP1.
> At the about screen of Outlook Express, its version 6 (I already knew
> that...).
> More specifically its 6.00.2800.1123 (after unistalling the KB897715, dont
> know if it was different before).
> msoe.dll version 6.00.2800.1478
<snip>

PA Bear,

Antivirus was not active during the procedure.

As I said in my previous message, after the procedure it went down to
msoe.dll version 6.00.2800.1437.

Therefore with unistalling 897715, reboot, unistalling 887797, reboot, the
version is
msoe.dll version 6.00.2800.1437.

Something you didnt get right cause perhaps it was not so clear.
I never had 823353 in my installed components, it never appeared in
add/remove, it just came up in WINDOWS UPDATE and it would never install...
The procedure in windows update would report that it had successfully
installed 823353 but it would never appear as installed in add/remove, it
would only appear every time in windows update!

So...

With 897715 and 887797 uninstalled the versions are :

msoe.dll 6.00.2800.1437
inetcomm.dll 6.00.2800.1441

And something else. I said that I dont want to install SP2 for the annoying
messages. That means that I will definately not install SP2...Therefore I
dont care if SP2 is in anyway affected by the specific problem I have right
now because I am not interested in installing it for the reasons I described
before...Omg, remembering how annoying it was, I wouldnt even bother and I
also do not recommend that SP2 is installed if you have your own firewall!

Hey, thanks for all your effort so far!

"PA Bear" wrote:

> Please include all of previous message(s) in your replies to the newsgroup.
>
> Did you do all this with OE and your anti-virus application closed
> throughout?
>
> What versions are MSOE.DLL and INETCOMM.DLL now?
>
> If you uninstall 897715, reboot, uninstall 887797 & reboot, is 823353 found
> in Add/Remove Programs? If so, uninstall it & reboot, then post back with
> the then-current versions of MSOE.DLL and INETCOMM.DLL.
>
> I would not install SP2 while this problem persists.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> dimie71 wrote:
> > Thanks for your answer PA Bear.
> > Unfortunately it didnt work.
> > Here is the result.
> >
> > 1. Unistalled 887997 and rebooted. Checked windows update and the only
> > result I had was 823353, still downloaded, reinstalled, still came up in
> > the next check.
> >
> > 2. Tried from Step 2a and below.
> >
> > msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
> >
> > I thought what the heck, will try it anyway (wasnt a good thought after
> > all). Managed to install 823353 manually!
> > Managed to install 887797 manually.
> > Managed to install 897715 manually.
> >
> > After all the reboots, I returned to windows update and found out that
> > 823353 was still waiting fom me there!!!
> >
> > Was that caused from the msoe.dll version? I mean, if it was
> > 6.00.2800.1409 or earlier, would it work?
> > How do I get to the versions of msoe.dll that will make it work? (assuming
> > thats the case here)
> >
> > About your suggestion for WinXP SP2, well used to run SP2, I was terribly
> > annoyed by the continueing messages concerning my firewall (unfortunately
> > I havent met anybody who can disable that warning), removed SP2, WinXP
> > kept crashing after the roll back, tried multiple ways of repairing, all
> > failed, so I decided I will stick with SP1 which is fine so far (after I
> > reinstalled WinXp)
> > I have my own purchased antivirus&firewall software so SP2 was really a
> > pain in the butt.
> > Would move on to SP2 if that annoying firewall message could go away.
> >
> > "PA Bear" wrote:
> > > > msoe.dll version 6.00.2800.1478
> > >
> > > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove Programs
> > > and reboot.
> > >
> > > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or v6.00.2800.1106),
> > > install (KB)823353 manually using the file downloaded from
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > >
> > > 2b. Optional: Reboot and install KB887797 via
> > > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> > >
> > > 3. Reboot and (re)install (KB)897715 manually using the file downloaded
> > > from
> > > http://www.microsoft.com/downloads/d...d-28502b3d2518
> > >
> > > Alternatively, after #1 above, check in at Windows Update and install
> > > whatever OE Cumulative Update is now offered and reboot. Then return to
> > > Windows Update to see if another one's now offered you.
> > >
> > > OT: I'd get WinXP SP2 installed ASAP, too.
> <paste>
> dimie71 wrote:
> > I have a similar but somehow different problem with this update.
> > Like most people said it keeps coming back, update finds it already
> > downloaded, reinstalls everytime and next time its still there.
> > I tried all possible solutions described in here so far, none worked.
> > I get some other error messages as if I am not running Outlook Express 6
> > or 6 SP1.
> >
> > First of all i unistalled the update KB897715 and tried to install through
> > windows update but also manually (by downloading the file) the update
> > KB823353. Still it didnt work.
> >
> > When I try to install the update by executing the file I get this message
> > > This update requires Outlook Express 6 Service Pack 1 to be installed.
> >
> > When I try to install the version for thats for Outlook Express 6 without
> > SP1, I get a message saying :
> > This update requires Outlook Express 6 to be installed !!!
> >
> > Ok, here's some info you might find useful before you ask for them
> >
> > Running WinXP Pro SP1.
> > At the about screen of Outlook Express, its version 6 (I already knew
> > that...).
> > More specifically its 6.00.2800.1123 (after unistalling the KB897715, dont
> > know if it was different before).
> > msoe.dll version 6.00.2800.1478
> <snip>
>

> I never had 823353 in my installed components, it never appeared in
> add/remove

Yes, I understand that. I had my reasons for asking what I did though.

> With 897715 and 887797 uninstalled the versions are :
>
> msoe.dll 6.00.2800.1437
> inetcomm.dll 6.00.2800.1441

Installing 823353 (Yes, I know, but bear with me) *gives* you those versions
of those files.

Why did it happen? Known issues with OE Updates and Windows Update
notwithstanding (I think we've ruled this out), I suspect it was caused by
problems already present on the machine when you installed WinXP SP2 a while
ago.

Short answer: You're only going to fix this by Repairing or Reinstalling OE
per http://support.microsoft.com/?kbid=318378...or backing up for personal
data, formatting and reinstalling WinXP.

Best of luck.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


dimie71 wrote:
> PA Bear,
>
> Antivirus was not active during the procedure.
>
> As I said in my previous message, after the procedure it went down to
> msoe.dll version 6.00.2800.1437.
>
> Therefore with unistalling 897715, reboot, unistalling 887797, reboot, the
> version is
> msoe.dll version 6.00.2800.1437.
>
> Something you didnt get right cause perhaps it was not so clear.
> I never had 823353 in my installed components, it never appeared in
> add/remove, it just came up in WINDOWS UPDATE and it would never
> install... The procedure in windows update would report that it had
> successfully installed 823353 but it would never appear as installed in
> add/remove, it would only appear every time in windows update!
>
> So...
>
> With 897715 and 887797 uninstalled the versions are :
>
> msoe.dll 6.00.2800.1437
> inetcomm.dll 6.00.2800.1441
>
> And something else. I said that I dont want to install SP2 for the
> annoying messages. That means that I will definately not install
> SP2...Therefore I dont care if SP2 is in anyway affected by the specific
> problem I have right now because I am not interested in installing it for
> the reasons I described before...Omg, remembering how annoying it was, I
> wouldnt even bother and I also do not recommend that SP2 is installed if
> you have your own firewall!
>
> Hey, thanks for all your effort so far!
>
> "PA Bear" wrote:
>
> > Please include all of previous message(s) in your replies to the
> > newsgroup.
> >
> > Did you do all this with OE and your anti-virus application closed
> > throughout?
> >
> > What versions are MSOE.DLL and INETCOMM.DLL now?
> >
> > If you uninstall 897715, reboot, uninstall 887797 & reboot, is 823353
> > found in Add/Remove Programs? If so, uninstall it & reboot, then post
> > back with the then-current versions of MSOE.DLL and INETCOMM.DLL.
> >
> > I would not install SP2 while this problem persists.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > dimie71 wrote:
> > > Thanks for your answer PA Bear.
> > > Unfortunately it didnt work.
> > > Here is the result.
> > >
> > > 1. Unistalled 887997 and rebooted. Checked windows update and the only
> > > result I had was 823353, still downloaded, reinstalled, still came up
> > > in the next check.
> > >
> > > 2. Tried from Step 2a and below.
> > >
> > > msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
> > >
> > > I thought what the heck, will try it anyway (wasnt a good thought
> > > after all). Managed to install 823353 manually!
> > > Managed to install 887797 manually.
> > > Managed to install 897715 manually.
> > >
> > > After all the reboots, I returned to windows update and found out that
> > > 823353 was still waiting fom me there!!!
> > >
> > > Was that caused from the msoe.dll version? I mean, if it was
> > > 6.00.2800.1409 or earlier, would it work?
> > > How do I get to the versions of msoe.dll that will make it work?
> > > (assuming thats the case here)
> > >
> > > About your suggestion for WinXP SP2, well used to run SP2, I was
> > > terribly annoyed by the continueing messages concerning my firewall
> > > (unfortunately I havent met anybody who can disable that warning),
> > > removed SP2, WinXP kept crashing after the roll back, tried multiple
> > > ways of repairing, all failed, so I decided I will stick with SP1
> > > which is fine so far (after I reinstalled WinXp)
> > > I have my own purchased antivirus&firewall software so SP2 was really
> > > a pain in the butt.
> > > Would move on to SP2 if that annoying firewall message could go away.
> > >
> > > "PA Bear" wrote:
> > > > > msoe.dll version 6.00.2800.1478
> > > >
> > > > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove
> > > > Programs and reboot.
> > > >
> > > > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > > > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or
> > > > v6.00.2800.1106), install (KB)823353 manually using the file
> > > > downloaded from
> > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > >
> > > > 2b. Optional: Reboot and install KB887797 via
> > > > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> > > >
> > > > 3. Reboot and (re)install (KB)897715 manually using the file
> > > > downloaded from
> > > > http://www.microsoft.com/downloads/d...d-28502b3d2518
> > > >
> > > > Alternatively, after #1 above, check in at Windows Update and
> > > > install whatever OE Cumulative Update is now offered and reboot.
> > > > Then return to Windows Update to see if another one's now offered
> > > > you.
> > > >
> > > > OT: I'd get WinXP SP2 installed ASAP, too.
> > <paste>
> > dimie71 wrote:
> > > I have a similar but somehow different problem with this update.
> > > Like most people said it keeps coming back, update finds it already
> > > downloaded, reinstalls everytime and next time its still there.
> > > I tried all possible solutions described in here so far, none worked.
> > > I get some other error messages as if I am not running Outlook
> > > Express 6 or 6 SP1.
> > >
> > > First of all i unistalled the update KB897715 and tried to install
> > > through windows update but also manually (by downloading the file)
> > > the update KB823353. Still it didnt work.
> > >
> > > When I try to install the update by executing the file I get this
> > > message
> > > > This update requires Outlook Express 6 Service Pack 1 to be
> > > > installed.
> > >
> > > When I try to install the version for thats for Outlook Express 6
> > > without SP1, I get a message saying :
> > > This update requires Outlook Express 6 to be installed !!!
> > >
> > > Ok, here's some info you might find useful before you ask for them
> > >
> > > Running WinXP Pro SP1.
> > > At the about screen of Outlook Express, its version 6 (I already knew
> > > that...).
> > > More specifically its 6.00.2800.1123 (after unistalling the KB897715,
> > > dont know if it was different before).
> > > msoe.dll version 6.00.2800.1478
> > <snip>

Thanks PA Bear,

I tried part of the procedure described in that article. Modified that key
in the registry for Outlook Express, reinstalled Internet Exlporer which
reinstalls Outlook Express with it, checked after and the msoe.dll version
was 6.00.2800.1106 !!!

So I thought if the version is right, why dont I try the procedure you
described in your first reply. So I did everything...but...Windows update
still reports that I need to install this 823353 (although I did that
manually with the correct version of msoe.dll, according to your first post).

But I can tell you this!

msoe.dll version is now 6.00.2800.1506 !!!
inetcomm.dll is also 6.00.2800.1506

Now does that mean that the file is installed but for some reason my
computer doesnt report that correctly to the windows update website?

Any way to check through the file versions if the 823353 is installed
despite what the windows update is reporting?
If my pc reports something badly, and only if the file is already installed,
then I can just go to the windows update website and choose to hide that
update
AND THEN WE ARE FINE!

Let me know what ya think.

Thank you for all the "walkthrough" (lol) and give me a short answer on the
above thoughts please...

Thanks!


"PA Bear" wrote:

> > I never had 823353 in my installed components, it never appeared in
> > add/remove
>
> Yes, I understand that. I had my reasons for asking what I did though.
>
> > With 897715 and 887797 uninstalled the versions are :
> >
> > msoe.dll 6.00.2800.1437
> > inetcomm.dll 6.00.2800.1441
>
> Installing 823353 (Yes, I know, but bear with me) *gives* you those versions
> of those files.
>
> Why did it happen? Known issues with OE Updates and Windows Update
> notwithstanding (I think we've ruled this out), I suspect it was caused by
> problems already present on the machine when you installed WinXP SP2 a while
> ago.
>
> Short answer: You're only going to fix this by Repairing or Reinstalling OE
> per http://support.microsoft.com/?kbid=318378...or backing up for personal
> data, formatting and reinstalling WinXP.
>
> Best of luck.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
>
> dimie71 wrote:
> > PA Bear,
> >
> > Antivirus was not active during the procedure.
> >
> > As I said in my previous message, after the procedure it went down to
> > msoe.dll version 6.00.2800.1437.
> >
> > Therefore with unistalling 897715, reboot, unistalling 887797, reboot, the
> > version is
> > msoe.dll version 6.00.2800.1437.
> >
> > Something you didnt get right cause perhaps it was not so clear.
> > I never had 823353 in my installed components, it never appeared in
> > add/remove, it just came up in WINDOWS UPDATE and it would never
> > install... The procedure in windows update would report that it had
> > successfully installed 823353 but it would never appear as installed in
> > add/remove, it would only appear every time in windows update!
> >
> > So...
> >
> > With 897715 and 887797 uninstalled the versions are :
> >
> > msoe.dll 6.00.2800.1437
> > inetcomm.dll 6.00.2800.1441
> >
> > And something else. I said that I dont want to install SP2 for the
> > annoying messages. That means that I will definately not install
> > SP2...Therefore I dont care if SP2 is in anyway affected by the specific
> > problem I have right now because I am not interested in installing it for
> > the reasons I described before...Omg, remembering how annoying it was, I
> > wouldnt even bother and I also do not recommend that SP2 is installed if
> > you have your own firewall!
> >
> > Hey, thanks for all your effort so far!
> >
> > "PA Bear" wrote:
> >
> > > Please include all of previous message(s) in your replies to the
> > > newsgroup.
> > >
> > > Did you do all this with OE and your anti-virus application closed
> > > throughout?
> > >
> > > What versions are MSOE.DLL and INETCOMM.DLL now?
> > >
> > > If you uninstall 897715, reboot, uninstall 887797 & reboot, is 823353
> > > found in Add/Remove Programs? If so, uninstall it & reboot, then post
> > > back with the then-current versions of MSOE.DLL and INETCOMM.DLL.
> > >
> > > I would not install SP2 while this problem persists.
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> > >
> > > dimie71 wrote:
> > > > Thanks for your answer PA Bear.
> > > > Unfortunately it didnt work.
> > > > Here is the result.
> > > >
> > > > 1. Unistalled 887997 and rebooted. Checked windows update and the only
> > > > result I had was 823353, still downloaded, reinstalled, still came up
> > > > in the next check.
> > > >
> > > > 2. Tried from Step 2a and below.
> > > >
> > > > msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
> > > >
> > > > I thought what the heck, will try it anyway (wasnt a good thought
> > > > after all). Managed to install 823353 manually!
> > > > Managed to install 887797 manually.
> > > > Managed to install 897715 manually.
> > > >
> > > > After all the reboots, I returned to windows update and found out that
> > > > 823353 was still waiting fom me there!!!
> > > >
> > > > Was that caused from the msoe.dll version? I mean, if it was
> > > > 6.00.2800.1409 or earlier, would it work?
> > > > How do I get to the versions of msoe.dll that will make it work?
> > > > (assuming thats the case here)
> > > >
> > > > About your suggestion for WinXP SP2, well used to run SP2, I was
> > > > terribly annoyed by the continueing messages concerning my firewall
> > > > (unfortunately I havent met anybody who can disable that warning),
> > > > removed SP2, WinXP kept crashing after the roll back, tried multiple
> > > > ways of repairing, all failed, so I decided I will stick with SP1
> > > > which is fine so far (after I reinstalled WinXp)
> > > > I have my own purchased antivirus&firewall software so SP2 was really
> > > > a pain in the butt.
> > > > Would move on to SP2 if that annoying firewall message could go away.
> > > >
> > > > "PA Bear" wrote:
> > > > > > msoe.dll version 6.00.2800.1478
> > > > >
> > > > > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove
> > > > > Programs and reboot.
> > > > >
> > > > > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > > > > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or
> > > > > v6.00.2800.1106), install (KB)823353 manually using the file
> > > > > downloaded from
> > > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > >
> > > > > 2b. Optional: Reboot and install KB887797 via
> > > > > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> > > > >
> > > > > 3. Reboot and (re)install (KB)897715 manually using the file
> > > > > downloaded from
> > > > > http://www.microsoft.com/downloads/d...d-28502b3d2518
> > > > >
> > > > > Alternatively, after #1 above, check in at Windows Update and
> > > > > install whatever OE Cumulative Update is now offered and reboot.
> > > > > Then return to Windows Update to see if another one's now offered
> > > > > you.
> > > > >
> > > > > OT: I'd get WinXP SP2 installed ASAP, too.
> > > <paste>
> > > dimie71 wrote:
> > > > I have a similar but somehow different problem with this update.
> > > > Like most people said it keeps coming back, update finds it already
> > > > downloaded, reinstalls everytime and next time its still there.
> > > > I tried all possible solutions described in here so far, none worked.
> > > > I get some other error messages as if I am not running Outlook
> > > > Express 6 or 6 SP1.
> > > >
> > > > First of all i unistalled the update KB897715 and tried to install
> > > > through windows update but also manually (by downloading the file)
> > > > the update KB823353. Still it didnt work.
> > > >
> > > > When I try to install the update by executing the file I get this
> > > > message
> > > > > This update requires Outlook Express 6 Service Pack 1 to be
> > > > > installed.
> > > >
> > > > When I try to install the version for thats for Outlook Express 6
> > > > without SP1, I get a message saying :
> > > > This update requires Outlook Express 6 to be installed !!!
> > > >
> > > > Ok, here's some info you might find useful before you ask for them
> > > >
> > > > Running WinXP Pro SP1.
> > > > At the about screen of Outlook Express, its version 6 (I already knew
> > > > that...).
> > > > More specifically its 6.00.2800.1123 (after unistalling the KB897715,
> > > > dont know if it was different before).
> > > > msoe.dll version 6.00.2800.1478
> > > <snip>
>
>

Recap: You reinstalled IE/OE, leaving you with MSOE.DLL v6.00.2800.1106 >
You then manually downloaded/installed 823353, 887797 and 897715, in that
order and rebooting inbetween > Windows Update says you still need to
install 823353.

Does Automatic Updates tell you the same thing?

Reinstall IE/OE again > Instead of installing the updates manually, go to
Windows Update and see which of the OE updates it offers you > Write it down
but do not install it > Post back and tell me which update was offered.

Given this unexpected behavior and your problems after installing WinXP SP2,
I suspect you may have a hijackware infection.

Related: If you've not installed any other updates since reinstalling IE,
your system remains vulnerable! Make sure the Windows Firewall (or a
third-party one) is enabled and that you install all other updates ASAP. I
would not install WinXP SP2 with the machine in its current state.
--
~PA Bear

dimie71 wrote:
> Thanks PA Bear,
>
> I tried part of the procedure described in that article. Modified that key
> in the registry for Outlook Express, reinstalled Internet Exlporer which
> reinstalls Outlook Express with it, checked after and the msoe.dll version
> was 6.00.2800.1106 !!!
>
> So I thought if the version is right, why dont I try the procedure you
> described in your first reply. So I did everything...but...Windows update
> still reports that I need to install this 823353 (although I did that
> manually with the correct version of msoe.dll, according to your first
> post).
>
> But I can tell you this!
>
> msoe.dll version is now 6.00.2800.1506 !!!
> inetcomm.dll is also 6.00.2800.1506
>
> Now does that mean that the file is installed but for some reason my
> computer doesnt report that correctly to the windows update website?
>
> Any way to check through the file versions if the 823353 is installed
> despite what the windows update is reporting?
> If my pc reports something badly, and only if the file is already
> installed, then I can just go to the windows update website and choose to
> hide that update
> AND THEN WE ARE FINE!
>
> Let me know what ya think.
>
> Thank you for all the "walkthrough" (lol) and give me a short answer on
> the above thoughts please...
>
> Thanks!
>
>
> "PA Bear" wrote:
>
> > > I never had 823353 in my installed components, it never appeared in
> > > add/remove
> >
> > Yes, I understand that. I had my reasons for asking what I did though.
> >
> > > With 897715 and 887797 uninstalled the versions are :
> > >
> > > msoe.dll 6.00.2800.1437
> > > inetcomm.dll 6.00.2800.1441
> >
> > Installing 823353 (Yes, I know, but bear with me) *gives* you those
> > versions of those files.
> >
> > Why did it happen? Known issues with OE Updates and Windows Update
> > notwithstanding (I think we've ruled this out), I suspect it was caused
> > by problems already present on the machine when you installed WinXP SP2
> > a while ago.
> >
> > Short answer: You're only going to fix this by Repairing or
> > Reinstalling OE per http://support.microsoft.com/?kbid=318378...or
> > backing up for personal data, formatting and reinstalling WinXP.
> >
> > Best of luck.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> >
> > dimie71 wrote:
> > > PA Bear,
> > >
> > > Antivirus was not active during the procedure.
> > >
> > > As I said in my previous message, after the procedure it went down to
> > > msoe.dll version 6.00.2800.1437.
> > >
> > > Therefore with unistalling 897715, reboot, unistalling 887797,
> > > reboot, the version is
> > > msoe.dll version 6.00.2800.1437.
> > >
> > > Something you didnt get right cause perhaps it was not so clear.
> > > I never had 823353 in my installed components, it never appeared in
> > > add/remove, it just came up in WINDOWS UPDATE and it would never
> > > install... The procedure in windows update would report that it had
> > > successfully installed 823353 but it would never appear as installed
> > > in add/remove, it would only appear every time in windows update!
> > >
> > > So...
> > >
> > > With 897715 and 887797 uninstalled the versions are :
> > >
> > > msoe.dll 6.00.2800.1437
> > > inetcomm.dll 6.00.2800.1441
> > >
> > > And something else. I said that I dont want to install SP2 for the
> > > annoying messages. That means that I will definately not install
> > > SP2...Therefore I dont care if SP2 is in anyway affected by the
> > > specific problem I have right now because I am not interested in
> > > installing it for the reasons I described before...Omg, remembering
> > > how annoying it was, I wouldnt even bother and I also do not
> > > recommend that SP2 is installed if you have your own firewall!
> > >
> > > Hey, thanks for all your effort so far!
> > >
> > > "PA Bear" wrote:
> > >
> > > > Please include all of previous message(s) in your replies to the
> > > > newsgroup.
> > > >
> > > > Did you do all this with OE and your anti-virus application closed
> > > > throughout?
> > > >
> > > > What versions are MSOE.DLL and INETCOMM.DLL now?
> > > >
> > > > If you uninstall 897715, reboot, uninstall 887797 & reboot, is
> > > > 823353 found in Add/Remove Programs? If so, uninstall it & reboot,
> > > > then post back with the then-current versions of MSOE.DLL and
> > > > INETCOMM.DLL.
> > > >
> > > > I would not install SP2 while this problem persists.
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > DTS-L.org
> > > >
> > > > dimie71 wrote:
> > > > > Thanks for your answer PA Bear.
> > > > > Unfortunately it didnt work.
> > > > > Here is the result.
> > > > >
> > > > > 1. Unistalled 887997 and rebooted. Checked windows update and the
> > > > > only result I had was 823353, still downloaded, reinstalled,
> > > > > still came up in the next check.
> > > > >
> > > > > 2. Tried from Step 2a and below.
> > > > >
> > > > > msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
> > > > >
> > > > > I thought what the heck, will try it anyway (wasnt a good thought
> > > > > after all). Managed to install 823353 manually!
> > > > > Managed to install 887797 manually.
> > > > > Managed to install 897715 manually.
> > > > >
> > > > > After all the reboots, I returned to windows update and found out
> > > > > that 823353 was still waiting fom me there!!!
> > > > >
> > > > > Was that caused from the msoe.dll version? I mean, if it was
> > > > > 6.00.2800.1409 or earlier, would it work?
> > > > > How do I get to the versions of msoe.dll that will make it work?
> > > > > (assuming thats the case here)
> > > > >
> > > > > About your suggestion for WinXP SP2, well used to run SP2, I was
> > > > > terribly annoyed by the continueing messages concerning my
> > > > > firewall (unfortunately I havent met anybody who can disable that
> > > > > warning), removed SP2, WinXP kept crashing after the roll back,
> > > > > tried multiple ways of repairing, all failed, so I decided I will
> > > > > stick with SP1 which is fine so far (after I reinstalled WinXp)
> > > > > I have my own purchased antivirus&firewall software so SP2 was
> > > > > really a pain in the butt.
> > > > > Would move on to SP2 if that annoying firewall message could go
> > > > > away.
> > > > >
> > > > > "PA Bear" wrote:
> > > > > > > msoe.dll version 6.00.2800.1478
> > > > > >
> > > > > > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove
> > > > > > Programs and reboot.
> > > > > >
> > > > > > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > > > > > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or
> > > > > > v6.00.2800.1106), install (KB)823353 manually using the file
> > > > > > downloaded from
> > > > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > > >
> > > > > > 2b. Optional: Reboot and install KB887797 via
> > > > > > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> > > > > >
> > > > > > 3. Reboot and (re)install (KB)897715 manually using the file
> > > > > > downloaded from
> > > > > > http://www.microsoft.com/downloads/d...d-28502b3d2518
> > > > > >
> > > > > > Alternatively, after #1 above, check in at Windows Update and
> > > > > > install whatever OE Cumulative Update is now offered and reboot.
> > > > > > Then return to Windows Update to see if another one's now
> > > > > > offered you.
> > > > > >
> > > > > > OT: I'd get WinXP SP2 installed ASAP, too.
> > > > <paste>
> > > > dimie71 wrote:
> > > > > I have a similar but somehow different problem with this update.
> > > > > Like most people said it keeps coming back, update finds it
> > > > > already downloaded, reinstalls everytime and next time its still
> > > > > there.
> > > > > I tried all possible solutions described in here so far, none
> > > > > worked. I get some other error messages as if I am not running
> > > > > Outlook Express 6 or 6 SP1.
> > > > >
> > > > > First of all i unistalled the update KB897715 and tried to install
> > > > > through windows update but also manually (by downloading the file)
> > > > > the update KB823353. Still it didnt work.
> > > > >
> > > > > When I try to install the update by executing the file I get this
> > > > > message
> > > > > > This update requires Outlook Express 6 Service Pack 1 to be
> > > > > > installed.
> > > > >
> > > > > When I try to install the version for thats for Outlook Express 6
> > > > > without SP1, I get a message saying :
> > > > > This update requires Outlook Express 6 to be installed !!!
> > > > >
> > > > > Ok, here's some info you might find useful before you ask for them
> > > > >
> > > > > Running WinXP Pro SP1.
> > > > > At the about screen of Outlook Express, its version 6 (I already
> > > > > knew that...).
> > > > > More specifically its 6.00.2800.1123 (after unistalling the
> > > > > KB897715, dont know if it was different before).
> > > > > msoe.dll version 6.00.2800.1478
> > > > <snip>

Hi PA Bear,

Automatic updates do not inform me for any available updates.

About the SP2 comments. The WinXP SP1 installation that I am running has
never been involved with SP2. Had another installation with SP2, on which I
did the roll back to SP1 but had problems so I formatted and sice then using
this one which never went into SP2. With SP2 I didnt have problems, I just
hated the message about my firewall...That was the ONLY reason I didnt like
SP2, thats why I dont want to install them.

I did what you told me, reinstalled IE/OE, went to windows update and here
are the results.

Windows update reports that the following updates are offered...

KB905915
KB897715
KB900725
KB891781
KB839645
KB826939
KB823353

As you told me I didnt download or install them.
msoe.dll and inetcomm.dll both are version 6.00.2800.1106 NOW.



I am running Mircosoft Antispyware on this machine and I also use another
software (ad-aware SE). Both are up-to-date with their definitions and
versions.
Today I also used hijackthis to see if I notice something running in the
background.
Everything seems to be fine.
I have been using this copy of XP for a year, have absolutely no problem,
apart from this window update problem that I have.
I have tried to have my PC on with my firewall on&off for days. I have a
small program that logs all the connections or the attempts to connect, that
this computer tries or other try towards mine. Nothing found that would be
considered unexpected.
I have also set my router to drop my connection if its idle after 30 minutes
and so it does, when I am not browsing or downloading everything is idle...

What now?
(will not thank you once more, I suppose you do know its boring to repeat
myself...)


"PA Bear" wrote:

> Recap: You reinstalled IE/OE, leaving you with MSOE.DLL v6.00.2800.1106 >
> You then manually downloaded/installed 823353, 887797 and 897715, in that
> order and rebooting inbetween > Windows Update says you still need to
> install 823353.
>
> Does Automatic Updates tell you the same thing?
>
> Reinstall IE/OE again > Instead of installing the updates manually, go to
> Windows Update and see which of the OE updates it offers you > Write it down
> but do not install it > Post back and tell me which update was offered.
>
> Given this unexpected behavior and your problems after installing WinXP SP2,
> I suspect you may have a hijackware infection.
>
> Related: If you've not installed any other updates since reinstalling IE,
> your system remains vulnerable! Make sure the Windows Firewall (or a
> third-party one) is enabled and that you install all other updates ASAP. I
> would not install WinXP SP2 with the machine in its current state.
> --
> ~PA Bear
>
> dimie71 wrote:
> > Thanks PA Bear,
> >
> > I tried part of the procedure described in that article. Modified that key
> > in the registry for Outlook Express, reinstalled Internet Exlporer which
> > reinstalls Outlook Express with it, checked after and the msoe.dll version
> > was 6.00.2800.1106 !!!
> >
> > So I thought if the version is right, why dont I try the procedure you
> > described in your first reply. So I did everything...but...Windows update
> > still reports that I need to install this 823353 (although I did that
> > manually with the correct version of msoe.dll, according to your first
> > post).
> >
> > But I can tell you this!
> >
> > msoe.dll version is now 6.00.2800.1506 !!!
> > inetcomm.dll is also 6.00.2800.1506
> >
> > Now does that mean that the file is installed but for some reason my
> > computer doesnt report that correctly to the windows update website?
> >
> > Any way to check through the file versions if the 823353 is installed
> > despite what the windows update is reporting?
> > If my pc reports something badly, and only if the file is already
> > installed, then I can just go to the windows update website and choose to
> > hide that update
> > AND THEN WE ARE FINE!
> >
> > Let me know what ya think.
> >
> > Thank you for all the "walkthrough" (lol) and give me a short answer on
> > the above thoughts please...
> >
> > Thanks!
> >
> >
> > "PA Bear" wrote:
> >
> > > > I never had 823353 in my installed components, it never appeared in
> > > > add/remove
> > >
> > > Yes, I understand that. I had my reasons for asking what I did though.
> > >
> > > > With 897715 and 887797 uninstalled the versions are :
> > > >
> > > > msoe.dll 6.00.2800.1437
> > > > inetcomm.dll 6.00.2800.1441
> > >
> > > Installing 823353 (Yes, I know, but bear with me) *gives* you those
> > > versions of those files.
> > >
> > > Why did it happen? Known issues with OE Updates and Windows Update
> > > notwithstanding (I think we've ruled this out), I suspect it was caused
> > > by problems already present on the machine when you installed WinXP SP2
> > > a while ago.
> > >
> > > Short answer: You're only going to fix this by Repairing or
> > > Reinstalling OE per http://support.microsoft.com/?kbid=318378...or
> > > backing up for personal data, formatting and reinstalling WinXP.
> > >
> > > Best of luck.
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> > >
> > >
> > > dimie71 wrote:
> > > > PA Bear,
> > > >
> > > > Antivirus was not active during the procedure.
> > > >
> > > > As I said in my previous message, after the procedure it went down to
> > > > msoe.dll version 6.00.2800.1437.
> > > >
> > > > Therefore with unistalling 897715, reboot, unistalling 887797,
> > > > reboot, the version is
> > > > msoe.dll version 6.00.2800.1437.
> > > >
> > > > Something you didnt get right cause perhaps it was not so clear.
> > > > I never had 823353 in my installed components, it never appeared in
> > > > add/remove, it just came up in WINDOWS UPDATE and it would never
> > > > install... The procedure in windows update would report that it had
> > > > successfully installed 823353 but it would never appear as installed
> > > > in add/remove, it would only appear every time in windows update!
> > > >
> > > > So...
> > > >
> > > > With 897715 and 887797 uninstalled the versions are :
> > > >
> > > > msoe.dll 6.00.2800.1437
> > > > inetcomm.dll 6.00.2800.1441
> > > >
> > > > And something else. I said that I dont want to install SP2 for the
> > > > annoying messages. That means that I will definately not install
> > > > SP2...Therefore I dont care if SP2 is in anyway affected by the
> > > > specific problem I have right now because I am not interested in
> > > > installing it for the reasons I described before...Omg, remembering
> > > > how annoying it was, I wouldnt even bother and I also do not
> > > > recommend that SP2 is installed if you have your own firewall!
> > > >
> > > > Hey, thanks for all your effort so far!
> > > >
> > > > "PA Bear" wrote:
> > > >
> > > > > Please include all of previous message(s) in your replies to the
> > > > > newsgroup.
> > > > >
> > > > > Did you do all this with OE and your anti-virus application closed
> > > > > throughout?
> > > > >
> > > > > What versions are MSOE.DLL and INETCOMM.DLL now?
> > > > >
> > > > > If you uninstall 897715, reboot, uninstall 887797 & reboot, is
> > > > > 823353 found in Add/Remove Programs? If so, uninstall it & reboot,
> > > > > then post back with the then-current versions of MSOE.DLL and
> > > > > INETCOMM.DLL.
> > > > >
> > > > > I would not install SP2 while this problem persists.
> > > > > --
> > > > > ~Robear Dyer (PA Bear)
> > > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > > DTS-L.org
> > > > >
> > > > > dimie71 wrote:
> > > > > > Thanks for your answer PA Bear.
> > > > > > Unfortunately it didnt work.
> > > > > > Here is the result.
> > > > > >
> > > > > > 1. Unistalled 887997 and rebooted. Checked windows update and the
> > > > > > only result I had was 823353, still downloaded, reinstalled,
> > > > > > still came up in the next check.
> > > > > >
> > > > > > 2. Tried from Step 2a and below.
> > > > > >
> > > > > > msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
> > > > > >
> > > > > > I thought what the heck, will try it anyway (wasnt a good thought
> > > > > > after all). Managed to install 823353 manually!
> > > > > > Managed to install 887797 manually.
> > > > > > Managed to install 897715 manually.
> > > > > >
> > > > > > After all the reboots, I returned to windows update and found out
> > > > > > that 823353 was still waiting fom me there!!!
> > > > > >
> > > > > > Was that caused from the msoe.dll version? I mean, if it was
> > > > > > 6.00.2800.1409 or earlier, would it work?
> > > > > > How do I get to the versions of msoe.dll that will make it work?
> > > > > > (assuming thats the case here)
> > > > > >
> > > > > > About your suggestion for WinXP SP2, well used to run SP2, I was
> > > > > > terribly annoyed by the continueing messages concerning my
> > > > > > firewall (unfortunately I havent met anybody who can disable that
> > > > > > warning), removed SP2, WinXP kept crashing after the roll back,
> > > > > > tried multiple ways of repairing, all failed, so I decided I will
> > > > > > stick with SP1 which is fine so far (after I reinstalled WinXp)
> > > > > > I have my own purchased antivirus&firewall software so SP2 was
> > > > > > really a pain in the butt.
> > > > > > Would move on to SP2 if that annoying firewall message could go
> > > > > > away.
> > > > > >
> > > > > > "PA Bear" wrote:
> > > > > > > > msoe.dll version 6.00.2800.1478
> > > > > > >
> > > > > > > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove
> > > > > > > Programs and reboot.
> > > > > > >
> > > > > > > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > > > > > > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or
> > > > > > > v6.00.2800.1106), install (KB)823353 manually using the file
> > > > > > > downloaded from
> > > > > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > > > >
> > > > > > > 2b. Optional: Reboot and install KB887797 via
> > > > > > > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> > > > > > >
> > > > > > > 3. Reboot and (re)install (KB)897715 manually using the file
> > > > > > > downloaded from
> > > > > > > http://www.microsoft.com/downloads/d...d-28502b3d2518
> > > > > > >
> > > > > > > Alternatively, after #1 above, check in at Windows Update and
> > > > > > > install whatever OE Cumulative Update is now offered and reboot.
> > > > > > > Then return to Windows Update to see if another one's now
> > > > > > > offered you.
> > > > > > >
> > > > > > > OT: I'd get WinXP SP2 installed ASAP, too.
> > > > > <paste>
> > > > > dimie71 wrote:
> > > > > > I have a similar but somehow different problem with this update.
> > > > > > Like most people said it keeps coming back, update finds it
> > > > > > already downloaded, reinstalls everytime and next time its still
> > > > > > there.
> > > > > > I tried all possible solutions described in here so far, none
> > > > > > worked. I get some other error messages as if I am not running
> > > > > > Outlook Express 6 or 6 SP1.
> > > > > >
> > > > > > First of all i unistalled the update KB897715 and tried to install
> > > > > > through windows update but also manually (by downloading the file)
> > > > > > the update KB823353. Still it didnt work.
> > > > > >
> > > > > > When I try to install the update by executing the file I get this
> > > > > > message
> > > > > > > This update requires Outlook Express 6 Service Pack 1 to be
> > > > > > > installed.
> > > > > >
> > > > > > When I try to install the version for thats for Outlook Express 6
> > > > > > without SP1, I get a message saying :
> > > > > > This update requires Outlook Express 6 to be installed !!!
> > > > > >
> > > > > > Ok, here's some info you might find useful before you ask for them
> > > > > >
> > > > > > Running WinXP Pro SP1.
> > > > > > At the about screen of Outlook Express, its version 6 (I already
> > > > > > knew that...).
> > > > > > More specifically its 6.00.2800.1123 (after unistalling the
> > > > > > KB897715, dont know if it was different before).
> > > > > > msoe.dll version 6.00.2800.1478
> > > > > <snip>
>
>

> Automatic updates do not inform me for any available updates.

Blame it on excessive server demand. The Dec-05 patches were just released
so it may take several (<7, usually) for Automatic Updates to "kick in",
even if you were fully patched prior to 13 Dec-05.

> I have also set my router to drop my connection if its idle after 30
> minutes and so it does, when I am not browsing or downloading everything
> is idle...

Perhaps not a wise setting if you want AU to work properly/efficiently and
depend on it keeping your system fully patched. If you decide to stick with
this setting, I'd recommended configuring AU to "notify only" setting (won't
automatically download or install updates).

How to configure and use Automatic Updates in Windows XP:
http://support.microsoft.com/?kbid=306525

> ...With SP2 I didnt have problems,
> I just hated the message about my firewall...That was the ONLY reason I
> didnt like SP2, thats why I dont want to install them.

No offense but that sounds rather petty to me, given the added security
you'd enjoy running SP2. Assuming you're referring to Security Center's
ability to monitor your third-party firewall, I think you'll find
improvements have been made in this area since you installed SP2 on the
other machine. Know, too, that in the not-too-distant future you'll need
SP2 installed to be able to get *any* Windows Updates.

We digress...

> Windows update reports that the following updates are offered...
>
> KB905915
> KB897715
> KB900725
> KB891781
> KB839645
> KB826939
> KB823353

I'd strongly recommend installing WinXP SP2 & rebooting before installing
any other of the updates. Doing so may (help to) resolve this OE update
problem but YMMV. If you choose not to do so, I'd install all of the
updates WU is finding now, reboot, and then check-in at WU once more. After
doing so, post back before installing any further OE updates, stating the OE
identified as needed by WU and your current versions of MSOE.DLL and
INETCOMM.DLL.

Related: If you posted to this newsgroup using OE, I'd be able to discern
your current versions of these files from your headers. To open this
newsgroup in OE (assuming it's your default News client), click on (or
copy/paste into IE Addressbar) the following link:

news://msnews.microsoft.com/microsof....windowsupdate

References:

Inside Outlook Express - Communities and Newsgroups for Outlook Express:
http://www.insideoe.com/resources/co...tm#setupmsnews

Using Outlook Express To View Newsgroups:
http://support.microsoft.com/default...%2fnewsout.asp
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

dimie71 wrote:
> Automatic updates do not inform me for any available updates.
>
> About the SP2 comments. The WinXP SP1 installation that I am running has
> never been involved with SP2. Had another installation with SP2, on which
> I did the roll back to SP1 but had problems so I formatted and sice then
> using this one which never went into SP2. With SP2 I didnt have problems,
> I just hated the message about my firewall...That was the ONLY reason I
> didnt like SP2, thats why I dont want to install them.
>
> I did what you told me, reinstalled IE/OE, went to windows update and here
> are the results.
>
> Windows update reports that the following updates are offered...
>
> KB905915
> KB897715
> KB900725
> KB891781
> KB839645
> KB826939
> KB823353
>
> As you told me I didnt download or install them.
> msoe.dll and inetcomm.dll both are version 6.00.2800.1106 NOW.
>
> I am running Mircosoft Antispyware on this machine and I also use another
> software (ad-aware SE). Both are up-to-date with their definitions and
> versions.
> Today I also used hijackthis to see if I notice something running in the
> background.
> Everything seems to be fine.
> I have been using this copy of XP for a year, have absolutely no problem,
> apart from this window update problem that I have.
> I have tried to have my PC on with my firewall on&off for days. I have a
> small program that logs all the connections or the attempts to connect,
> that this computer tries or other try towards mine. Nothing found that
> would be considered unexpected.
> I have also set my router to drop my connection if its idle after 30
> minutes and so it does, when I am not browsing or downloading everything
> is idle...
>
> What now?
> (will not thank you once more, I suppose you do know its boring to repeat
> myself...)
>
>
> "PA Bear" wrote:
>
> > Recap: You reinstalled IE/OE, leaving you with MSOE.DLL v6.00.2800.1106
> > > You then manually downloaded/installed 823353, 887797 and 897715, in
> > that order and rebooting inbetween > Windows Update says you still need
> > to install 823353.
> >
> > Does Automatic Updates tell you the same thing?
> >
> > Reinstall IE/OE again > Instead of installing the updates manually, go
> > to Windows Update and see which of the OE updates it offers you > Write
> > it down but do not install it > Post back and tell me which update was
> > offered.
> >
> > Given this unexpected behavior and your problems after installing WinXP
> > SP2, I suspect you may have a hijackware infection.
> >
> > Related: If you've not installed any other updates since reinstalling
> > IE, your system remains vulnerable! Make sure the Windows Firewall (or
> > a third-party one) is enabled and that you install all other updates
> > ASAP. I would not install WinXP SP2 with the machine in its current
> > state. --
> > ~PA Bear
> >
> > dimie71 wrote:
> > > Thanks PA Bear,
> > >
> > > I tried part of the procedure described in that article. Modified
> > > that key in the registry for Outlook Express, reinstalled Internet
> > > Exlporer which reinstalls Outlook Express with it, checked after and
> > > the msoe.dll version was 6.00.2800.1106 !!!
> > >
> > > So I thought if the version is right, why dont I try the procedure you
> > > described in your first reply. So I did everything...but...Windows
> > > update still reports that I need to install this 823353 (although I
> > > did that manually with the correct version of msoe.dll, according to
> > > your first post).
> > >
> > > But I can tell you this!
> > >
> > > msoe.dll version is now 6.00.2800.1506 !!!
> > > inetcomm.dll is also 6.00.2800.1506
> > >
> > > Now does that mean that the file is installed but for some reason my
> > > computer doesnt report that correctly to the windows update website?
> > >
> > > Any way to check through the file versions if the 823353 is installed
> > > despite what the windows update is reporting?
> > > If my pc reports something badly, and only if the file is already
> > > installed, then I can just go to the windows update website and
> > > choose to hide that update
> > > AND THEN WE ARE FINE!
> > >
> > > Let me know what ya think.
> > >
> > > Thank you for all the "walkthrough" (lol) and give me a short answer
> > > on the above thoughts please...
> > >
> > > Thanks!
> > >
> > >
> > > "PA Bear" wrote:
> > >
> > > > > I never had 823353 in my installed components, it never appeared
> > > > > in add/remove
> > > >
> > > > Yes, I understand that. I had my reasons for asking what I did
> > > > though.
> > > >
> > > > > With 897715 and 887797 uninstalled the versions are :
> > > > >
> > > > > msoe.dll 6.00.2800.1437
> > > > > inetcomm.dll 6.00.2800.1441
> > > >
> > > > Installing 823353 (Yes, I know, but bear with me) *gives* you those
> > > > versions of those files.
> > > >
> > > > Why did it happen? Known issues with OE Updates and Windows Update
> > > > notwithstanding (I think we've ruled this out), I suspect it was
> > > > caused by problems already present on the machine when you
> > > > installed WinXP SP2 a while ago.
> > > >
> > > > Short answer: You're only going to fix this by Repairing or
> > > > Reinstalling OE per http://support.microsoft.com/?kbid=318378...or
> > > > backing up for personal data, formatting and reinstalling WinXP.
> > > >
> > > > Best of luck.
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > DTS-L.org
> > > >
> > > >
> > > > dimie71 wrote:
> > > > > PA Bear,
> > > > >
> > > > > Antivirus was not active during the procedure.
> > > > >
> > > > > As I said in my previous message, after the procedure it went
> > > > > down to msoe.dll version 6.00.2800.1437.
> > > > >
> > > > > Therefore with unistalling 897715, reboot, unistalling 887797,
> > > > > reboot, the version is
> > > > > msoe.dll ver