can't update


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  #1  
Old 01-05-2006, 05:13 PM
moondog
 
Posts: n/a
Default can't update

everytime I try I get error code 0x8ddd0018 what is this? and how do I
correct it?
the correction that windows give's is for win 98 I think and i'm running xp
with sp2, how do I get the the run box in xp?
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  #2  
Old 01-05-2006, 05:13 PM
moondog
 
Posts: n/a
Default RE: can't update

sorry it seems there's no edit feature here so here is what it says:
[Error number: 0x8DDD0018]
The site cannot continue because one or more of these Windows services is
not running:

Automatic Updates (allows the site to find, download and install
high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more
quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with
troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click
Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is
Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer
Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click
Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button


"moondog" wrote:

> everytime I try I get error code 0x8ddd0018 what is this? and how do I
> correct it?
> the correction that windows give's is for win 98 I think and i'm running xp
> with sp2, how do I get the the run box in xp?

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  #3  
Old 01-05-2006, 05:13 PM
TaurArian [MS-MVP]
 
Posts: n/a
Default Re: can't update

Make sure that you have automatic updates turned on.

Make sure that the Remote Procedure Call Locator is not disabled:
Click Start, select Run and type in:
services.msc
Locate " Remote Procedure Call (RPC) Locator".
If it is disabled, then right click on it, go to 'Properties', change to 'manual' and
Apply.
Try Windows Update Again

What causes Error 0x8ddd0018
http://www.updatexp.com/0x8ddd0018.html

You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update
http://support.microsoft.com/default...b;en-us;883614

BITS could be disabled or not started.

or:-
Click Start, select Run
In the Run box, type: regsvr32.exe wuaueng.dll
Click OK.

Also do the same for these two DLLs :
qmgr.dll
qmgrprxy.dll

After re-registering the dlls
Check here:-
Click Start, select Run, type: Regedit
locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv

If you find a DeleteFlag value there, delete the DeleteFlag value.

Note you can save the registry key first by:
On the File menu, click Export.
In the File name box, type SaveKey, and then click Save.
Or create a system restore point prior to editing.
http://support.microsoft.com/default...b;EN-US;322756
How to back up, edit, and restore the registry in Windows XP and Windows Server 2003


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"moondog" <moondog@discussions.microsoft.com> wrote in message
news:22EE8502-3198-4BB5-9800-0FAE463D06EE@microsoft.com...
> everytime I try I get error code 0x8ddd0018 what is this? and how do I
> correct it?
> the correction that windows give's is for win 98 I think and i'm running xp
> with sp2, how do I get the the run box in xp?


Reply With Quote
  #4  
Old 01-05-2006, 05:13 PM
moondog
 
Posts: n/a
Default Re: can't update

I am running xp home edition and I do not have a run box showing after I
click on start. So how do I get to the run box?

"TaurArian [MS-MVP]" wrote:

> Make sure that you have automatic updates turned on.
>
> Make sure that the Remote Procedure Call Locator is not disabled:
> Click Start, select Run and type in:
> services.msc
> Locate " Remote Procedure Call (RPC) Locator".
> If it is disabled, then right click on it, go to 'Properties', change to 'manual' and
> Apply.
> Try Windows Update Again
>
> What causes Error 0x8ddd0018
> http://www.updatexp.com/0x8ddd0018.html
>
> You receive a "Windows Update has encountered an error and cannot display the
> requested page" error message when you try to install an update
> http://support.microsoft.com/default...b;en-us;883614
>
> BITS could be disabled or not started.
>
> or:-
> Click Start, select Run
> In the Run box, type: regsvr32.exe wuaueng.dll
> Click OK.
>
> Also do the same for these two DLLs :
> qmgr.dll
> qmgrprxy.dll
>
> After re-registering the dlls
> Check here:-
> Click Start, select Run, type: Regedit
> locate the key
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv
>
> If you find a DeleteFlag value there, delete the DeleteFlag value.
>
> Note you can save the registry key first by:
> On the File menu, click Export.
> In the File name box, type SaveKey, and then click Save.
> Or create a system restore point prior to editing.
> http://support.microsoft.com/default...b;EN-US;322756
> How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
>
>
> "moondog" <moondog@discussions.microsoft.com> wrote in message
> news:22EE8502-3198-4BB5-9800-0FAE463D06EE@microsoft.com...
> > everytime I try I get error code 0x8ddd0018 what is this? and how do I
> > correct it?
> > the correction that windows give's is for win 98 I think and i'm running xp
> > with sp2, how do I get the the run box in xp?

>
>

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  #5  
Old 01-05-2006, 05:13 PM
TaurArian [MS-MVP]
 
Posts: n/a
Default Re: can't update

Right click on the task bar, click PROPERTIES, then click START MENU tab. Look for
the CUSTOMIZE button next to the start menu preference. Click on the ADVANCED tab and
in the start menu options box look for the check box labelled RUN COMMAND and check
the box, click OK.

If that is not your problem:Restore the Run Command (Line 57)
http://www.kellys-korner-xp.com/xp_tweaks.htm


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"moondog" <moondog@discussions.microsoft.com> wrote in message
news:C61C5CDE-F1A9-4334-B980-C90707167ADC@microsoft.com...
>I am running xp home edition and I do not have a run box showing after I
> click on start. So how do I get to the run box?
>
> "TaurArian [MS-MVP]" wrote:
>
>> Make sure that you have automatic updates turned on.
>>
>> Make sure that the Remote Procedure Call Locator is not disabled:
>> Click Start, select Run and type in:
>> services.msc
>> Locate " Remote Procedure Call (RPC) Locator".
>> If it is disabled, then right click on it, go to 'Properties', change to 'manual'
>> and
>> Apply.
>> Try Windows Update Again
>>
>> What causes Error 0x8ddd0018
>> http://www.updatexp.com/0x8ddd0018.html
>>
>> You receive a "Windows Update has encountered an error and cannot display the
>> requested page" error message when you try to install an update
>> http://support.microsoft.com/default...b;en-us;883614
>>
>> BITS could be disabled or not started.
>>
>> or:-
>> Click Start, select Run
>> In the Run box, type: regsvr32.exe wuaueng.dll
>> Click OK.
>>
>> Also do the same for these two DLLs :
>> qmgr.dll
>> qmgrprxy.dll
>>
>> After re-registering the dlls
>> Check here:-
>> Click Start, select Run, type: Regedit
>> locate the key
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv
>>
>> If you find a DeleteFlag value there, delete the DeleteFlag value.
>>
>> Note you can save the registry key first by:
>> On the File menu, click Export.
>> In the File name box, type SaveKey, and then click Save.
>> Or create a system restore point prior to editing.
>> http://support.microsoft.com/default...b;EN-US;322756
>> How to back up, edit, and restore the registry in Windows XP and Windows Server
>> 2003
>>
>>
>> --
>> ===========================
>> TaurArian [MS-MVP] 2005-2006
>> ===========================
>>
>>
>> "moondog" <moondog@discussions.microsoft.com> wrote in message
>> news:22EE8502-3198-4BB5-9800-0FAE463D06EE@microsoft.com...
>> > everytime I try I get error code 0x8ddd0018 what is this? and how do I
>> > correct it?
>> > the correction that windows give's is for win 98 I think and i'm running xp
>> > with sp2, how do I get the the run box in xp?

>>
>>


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can't update