Windows XP update (KB910437) and IE Update (KB905915) install fail


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  #11  
Old 01-05-2006, 05:13 PM
Clayton Hoyt
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

Yep...this fixed the problem for me...thanks for the post.

I appreciate this being intended by MS...but it would be a realatively
simple thing to have let us know ahead of time rather than wasting a
tremendous amount of our combined time. I searched the security bulletin
(MS05-054) and there is no mention of this there.

"Ottmar Freudenberger" wrote:

> "Andreas1974" <andreas.jansson@home.se> schrieb:
>
> > Windows update fails on installing
> > KB910437.log KB905915.log

>
> The LOG files aren't installed ;-)
>
> > This bug seems to occur if you have changed the default location of the
> > "program files" folder.

>
> That's not a bug but intended for KB905915 like it has been for
> KB896688.
>
> See the articles/thread I've linked too ;-)
>
> Bye,
> Freudi
>

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  #12  
Old 01-05-2006, 05:13 PM
Robert Aldwinckle
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

"John Murtari" <jmurtari@thebook.com> wrote in message
news:x7zmn2lfwv.fsf@hammer.thebook.com
....
> KB910437.log --------------------------------------

....
> 8.612: Copied file: C:\WINDOWS\system32\esent.dll
> 9.263: Copied file (delayed): C:\WINDOWS\system32\SETA17.tmp
> 9.263: Copied file: c:\windows\$hf_mig$\KB910437\SP2QFE\esent.dll
> 9.494: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x5
> 9.604: Access is denied.
> 9.614: KB910437 installation did not complete.



I suspect a permissions problem of some kind, e.g. either in the file system
or in the registry. Unfortunately there is not enough detail here and I have
no insight into the implementation to be able to infer anything more specifically.
Therefore, unless resorting to a /verbose install yields better clues
I would use RegMon and FileMon concurrently to try to track down
which specific file or directory needs to have its attributes changed
or which registry key is causing a similar problem (or which other account
you might be able to use without changing any of those things.) Etc.
For more information about this technique search my posts with
keyword: Milleseconds

http://www.microsoft.com/communities...918&sloc=en-us

(Web interface search of this newsgroup for
aldwinckle milleseconds
)


Good luck

Robert Aldwinckle
---


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  #13  
Old 01-05-2006, 05:13 PM
Andreas1974
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

The two first lines in my letter were not supposed to be read as a
sentence. The log-file names should not be there at all (my reminders).
Having installed and the Windows Updated reported success, I restarted
my system, and the same old update 905915 was available again...! :-(
At least on my machine, my trick with the registry only made the
difference from Windows update reporting error to Windows Update
reporting success when it's not.

Could you please recapitulate the links that help?

Thanks, Andreas

Ottmar Freudenberger skrev:

> "Andreas1974" <andreas.jansson@home.se> schrieb:
>
> > Windows update fails on installing
> > KB910437.log KB905915.log

>
> The LOG files aren't installed ;-)
>
> > This bug seems to occur if you have changed the default location of the
> > "program files" folder.

>
> That's not a bug but intended for KB905915 like it has been for
> KB896688.
>
> See the articles/thread I've linked too ;-)
>
> Bye,
> Freudi


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  #14  
Old 01-05-2006, 05:13 PM
Ottmar Freudenberger
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

"Andreas1974" <andreas.jansson@home.se> schrieb:

> Having installed and the Windows Updated reported success, I restarted
> my system, and the same old update 905915 was available again...! :-(


http://google.com/groups?threadm=436afd22$0$21956$9b4e6d93@newsread2 .arcor-online.net
http://google.com/groups?threadm=113...oglegroups.com

Bye,
Freudi
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  #15  
Old 01-05-2006, 05:13 PM
Ottmar Freudenberger
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

"Clayton Hoyt" <ClaytonHoyt@discussions.microsoft.com> schrieb:

> I appreciate this being intended by MS...but it would be a realatively
> simple thing to have let us know ahead of time rather than wasting a
> tremendous amount of our combined time.


ACK -
http://google.com/groups?selm=43587cac$0$23936$9b4e6d93@newsread2.ar cor-online.net

Feel free to contact PSS about the "issue".

Bye,
Freudi
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  #16  
Old 01-05-2006, 05:13 PM
Ottmar Freudenberger
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

"John Murtari" <jmurtari@thebook.com> schrieb:

> I am experiencing the same problem. I checked my
> registry for the above and ProgramFilesDir was set to: C:\Program Files


Then you have a different problem. Note that installation failures "may"
occur for different reasons.

> 36.102: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x5
> 36.452: Access is denied.


Which AntiVirus software are you using?
Did you try to install the patches while the AV software has been
*completly* disabled?

> Windows failed to install the following update with error 0x80070005: Update for Windows XP (KB910437).


Any chance it's working under a additionaly created Windows account
with administrator user rights?

Bye,
Freudi
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  #17  
Old 01-05-2006, 05:14 PM
John Romeo
 
Posts: n/a
Default RE: Windows XP update (KB910437) and IE Update (KB905915) install fail

I Have Windows XP Professional And Can Not Get Windows To Shut Down Without
Pressing And Holding In The Off Button On My Tower And Windows Up-date Will
Not Open. Also No Audio!

"LP" wrote:

> Hello All,
>
> I ran Microsoft Update this monrnig on my XP Pro box and these updates
> failed Update for Windows XP (KB910437)
> Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
>
> I was running no other apps.
>
> The Self Help options returned: Sorry no help available.
>
> thoughts?
>

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  #18  
Old 01-05-2006, 05:19 PM
mikekoi
 
Posts: n/a
Default Re: Windows XP update (KB910437) and IE Update (KB905915) install

I find on update history that I have now "successfully" updated with Windows
XP update (KB910437) a total of 13 times. No failures are recorded. I am now
being prompted to install it again! Here is my Log file, don't print it, the
forests need saving. My logfile is too long. I shall delete it and try one
more "Sucessful" install and post that resultant log.


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Windows XP update (KB910437) and IE Update (KB905915) install fail