I run I/T for a small organization, and I recently encountered a weird
problem on one of my co-worker's machines (running Windows XP Pro).
When I install the most recent updates from Microsoft, Outlook becomes
non-responsive, and MS Word fails to start. If I run System Restore and
restore to a point yesterday, Outlook and Word begin to work properly
again.

The only strange thing I've noticed about the system is that there are
four or five instances of NavW32.exe running. I have noticed problems
with Norton Internet Security in the past, and would like to blame this
product for causing the problems, but I am also running the same
configuration on my personal machine and am experiencing no problems.

Is anyone else experiencing problems with the most recent Windows
Updates?

Thanks,
Chris

If you disable NIS and install the updates, does the post-installation
behavior persist?

Symantec Service & Support
http://www.symantec.com/techsupp/index.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Chris wrote:
> I run I/T for a small organization, and I recently encountered a weird
> problem on one of my co-worker's machines (running Windows XP Pro).
> When I install the most recent updates from Microsoft, Outlook becomes
> non-responsive, and MS Word fails to start. If I run System Restore and
> restore to a point yesterday, Outlook and Word begin to work properly
> again.
>
> The only strange thing I've noticed about the system is that there are
> four or five instances of NavW32.exe running. I have noticed problems
> with Norton Internet Security in the past, and would like to blame this
> product for causing the problems, but I am also running the same
> configuration on my personal machine and am experiencing no problems.
>
> Is anyone else experiencing problems with the most recent Windows
> Updates?
>
> Thanks,
> Chris