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#1
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Hi,
I've tried several times to apply this patch, but without any success. Any pointers would be gratefully recieved. I'm getting the following messages in the event log for each failed attempt: Event ID 11729: Product: Microsoft Office Professional Edition 2003 -- Configuration failed. Event ID 1023: Product: Microsoft Office Professional Edition 2003 - Update 'Update for Outlook 2003: Junk E-mail Filter (KB905648): OUTLFLTR' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\MYNAME\LOCALS~1\Temp\OHotfix\OHotfix(0 0002)_Msi.log. Event ID 1015 Failed to connect to server. Error: 0x800401F0 Event ID 1015 (yes, a second time) Failed to connect to server. Error: 0x800401F0 Event ID 1015 (and yes, a third time) Failed to connect to server. Error: 0x800401F0 The hotfix log is: Starting the log on 12/19/2005 at 09:46:26... Loading the resource .dll... Reading the settings... The settings are: IsNormalUpdate=1 AdminUsesShortFilenames=1 AdminPath="" MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB905648)" CopyFilesToRerun=1 ShowSuccessDialog=1 RebootInQuietMode=0 RunSetupWatson=1 RequireAllPatchesNeeded=0 RequireAllProductsAtMinVersion=0 MinProductVersion="" MinMsiVersion="2.0" UpgradeMsi=1 MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610" OHotfixLogLevel="v" MsiLogLevel="v" OHotfixUILevel="n" MsiUILevel="n" FeatureToCheck="" Making sure only this instance of the bootstrapper is running... Making sure the environment is okay for patching... Getting the patches... Getting the products to patch... Seeing if patch C:\DOCUME~1\ANDREW~1.KID\LOCALS~1\Temp\IXP000.TMP\ OUTLFLTR.msp is needed... Product {91130C0A-6000-11D3-8CFE-0150048383C9}: Not installed. Cannot patch. .. .. <snip message="took out extraneous messages as post was too long"/> .. .. Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office Professional Edition 2003 Version 11.0.7969.0: Needs patch. Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed. Cannot patch. Product {90E30409-6000-11D3-8CFE-0150048383C9}: Not installed. Cannot patch. Applying the patches... Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office Professional Edition 2003... Applying patch C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP\OUTLFL TR.msp... Command line: PATCH="C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP \OUTLFLTR.msp" REBOOT=ReallySuppress The update failed. Finished processing the update on 12/19/2005 at 09:46:35. Encountered error 1603 while updating. FindError result: failed Error 1603 not ok to report to Setup Watson. |
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#2
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*Bump*
Any thoughts anyone? "Andrew Kidd" wrote: > Hi, > > I've tried several times to apply this patch, but without any success. Any > pointers would be gratefully recieved. > > I'm getting the following messages in the event log for each failed attempt: > > Event ID 11729: > Product: Microsoft Office Professional Edition 2003 -- Configuration failed. > > Event ID 1023: > Product: Microsoft Office Professional Edition 2003 - Update 'Update for > Outlook 2003: Junk E-mail Filter (KB905648): OUTLFLTR' could not be > installed. Error code 1603. Additional information is available in the log > file C:\DOCUME~1\MYNAME\LOCALS~1\Temp\OHotfix\OHotfix(0 0002)_Msi.log. > > Event ID 1015 > Failed to connect to server. Error: 0x800401F0 > > Event ID 1015 (yes, a second time) > Failed to connect to server. Error: 0x800401F0 > > Event ID 1015 (and yes, a third time) > Failed to connect to server. Error: 0x800401F0 > > The hotfix log is: > > Starting the log on 12/19/2005 at 09:46:26... > Loading the resource .dll... > Reading the settings... > The settings are: > IsNormalUpdate=1 > AdminUsesShortFilenames=1 > AdminPath="" > MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB905648)" > CopyFilesToRerun=1 > ShowSuccessDialog=1 > RebootInQuietMode=0 > RunSetupWatson=1 > RequireAllPatchesNeeded=0 > RequireAllProductsAtMinVersion=0 > MinProductVersion="" > MinMsiVersion="2.0" > UpgradeMsi=1 > MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610" > OHotfixLogLevel="v" > MsiLogLevel="v" > OHotfixUILevel="n" > MsiUILevel="n" > FeatureToCheck="" > Making sure only this instance of the bootstrapper is running... > Making sure the environment is okay for patching... > Getting the patches... > Getting the products to patch... > Seeing if patch > C:\DOCUME~1\ANDREW~1.KID\LOCALS~1\Temp\IXP000.TMP\ OUTLFLTR.msp is needed... > Product {91130C0A-6000-11D3-8CFE-0150048383C9}: Not installed. > Cannot patch. > . > . > <snip message="took out extraneous messages as post was too long"/> > . > . > Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office > Professional Edition 2003 Version 11.0.7969.0: Needs patch. > Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed. > Cannot patch. > Product {90E30409-6000-11D3-8CFE-0150048383C9}: Not installed. > Cannot patch. > Applying the patches... > Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft > Office Professional Edition 2003... > Applying patch > C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP\OUTLFL TR.msp... > Command line: > PATCH="C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP \OUTLFLTR.msp" > REBOOT=ReallySuppress > The update failed. > Finished processing the update on 12/19/2005 at 09:46:35. > Encountered error 1603 while updating. > FindError result: failed > Error 1603 not ok to report to Setup Watson. > |
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#3
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Andrew,
If you inter KB905648 in the "Search For:" box above you will see that a lot of us are having this problem. There are 7 threads and I've read them all and no one has found the answer yet. I hope some MVP will weigh in and give us some help. It seems like something Microsoft needs to address. They need info so they can figure out what's going on. Here are my speck: XP Home Version 5.01.2600 SP 2 BIOS: At/AT Compatible, 09/07/05 Memory: 1023.48MB Hard Desk: C: 149.07GB Office 2006 AMD Athlon 64 Processor 3500+ I use 2 monitors Norton - tried it on and off Windows Security - tried with firewall off and on When I try to install KB905648 the cursor blinks 7 times and then freezes the computer for about 10 minutes. I also rebooted several times and they are very slow (15 minutes), and seem to freeze often during the boot up. -- Steve Golden "Andrew Kidd" wrote: > *Bump* > > Any thoughts anyone? > > "Andrew Kidd" wrote: > > > Hi, > > > > I've tried several times to apply this patch, but without any success. Any > > pointers would be gratefully received. > > > > I'm getting the following messages in the event log for each failed attempt: > > > > Event ID 11729: > > Product: Microsoft Office Professional Edition 2003 -- Configuration failed. > > > > Event ID 1023: > > Product: Microsoft Office Professional Edition 2003 - Update 'Update for > > Outlook 2003: Junk E-mail Filter (KB905648): OUTLFLTR' could not be > > installed. Error code 1603. Additional information is available in the log > > file C:\DOCUME~1\MYNAME\LOCALS~1\Temp\OHotfix\OHotfix(0 0002)_Msi.log. > > > > Event ID 1015 > > Failed to connect to server. Error: 0x800401F0 > > > > Event ID 1015 (yes, a second time) > > Failed to connect to server. Error: 0x800401F0 > > > > Event ID 1015 (and yes, a third time) > > Failed to connect to server. Error: 0x800401F0 > > > > The hotfix log is: > > > > Starting the log on 12/19/2005 at 09:46:26... > > Loading the resource .dll... > > Reading the settings... > > The settings are: > > IsNormalUpdate=1 > > AdminUsesShortFilenames=1 > > AdminPath="" > > MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB905648)" > > CopyFilesToRerun=1 > > ShowSuccessDialog=1 > > RebootInQuietMode=0 > > RunSetupWatson=1 > > RequireAllPatchesNeeded=0 > > RequireAllProductsAtMinVersion=0 > > MinProductVersion="" > > MinMsiVersion="2.0" > > UpgradeMsi=1 > > MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610" > > OHotfixLogLevel="v" > > MsiLogLevel="v" > > OHotfixUILevel="n" > > MsiUILevel="n" > > FeatureToCheck="" > > Making sure only this instance of the bootstrapper is running... > > Making sure the environment is okay for patching... > > Getting the patches... > > Getting the products to patch... > > Seeing if patch > > C:\DOCUME~1\ANDREW~1.KID\LOCALS~1\Temp\IXP000.TMP\ OUTLFLTR.msp is needed... > > Product {91130C0A-6000-11D3-8CFE-0150048383C9}: Not installed. > > Cannot patch. > > . > > . > > <snip message="took out extraneous messages as post was too long"/> > > . > > . > > Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office > > Professional Edition 2003 Version 11.0.7969.0: Needs patch. > > Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed. > > Cannot patch. > > Product {90E30409-6000-11D3-8CFE-0150048383C9}: Not installed. > > Cannot patch. > > Applying the patches... > > Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft > > Office Professional Edition 2003... > > Applying patch > > C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP\OUTLFL TR.msp... > > Command line: > > PATCH="C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP \OUTLFLTR.msp" > > REBOOT=ReallySuppress > > The update failed. > > Finished processing the update on 12/19/2005 at 09:46:35. > > Encountered error 1603 while updating. > > FindError result: failed > > Error 1603 not ok to report to Setup Watson. > > |
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#4
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Here is the fix that worked for me. I ran detect and repair in outlook and
found the Office Source Engine was disabled To see If the Office Source Engine has been stopped or disabled and causing your problem as was the case with me. Try the following you may need your installation disk in the computer?? Log on with Administrative privileges. Right click on "My Computer". Select "Manager". Click on "Services and Applications". Select "Services". Find "Office Source Engine" and enable the Service. by right clicking select "properties". if under the "Startup type" it reads "disabled" change it to "manual" then click the "service status" start button. then try and run the update again This worked for me.. ***___ Log on with Administrative privileges. Run Setup (setup.exe) for Office. Select Repair or Reinstall, and then click Next. Select Reinstall, and then click Install. Complete the installation for Office. "Steve Golden" wrote: > Andrew, > If you inter KB905648 in the "Search For:" box above you will see that a lot > of us are having this problem. There are 7 threads and I've read them all > and no one has found the answer yet. I hope some MVP will weigh in and give > us some help. It seems like something Microsoft needs to address. They need > info so they can figure out what's going on. Here are my speck: > > XP Home Version 5.01.2600 SP 2 > BIOS: At/AT Compatible, 09/07/05 > Memory: 1023.48MB > Hard Desk: C: 149.07GB > Office 2006 > AMD Athlon 64 Processor 3500+ I use 2 monitors > Norton - tried it on and off > Windows Security - tried with firewall off and on > > When I try to install KB905648 the cursor blinks 7 times and then freezes > the computer for about 10 minutes. > > I also rebooted several times and they are very slow (15 minutes), and seem > to freeze often during the boot up. > > > -- > Steve Golden > > > "Andrew Kidd" wrote: > > > *Bump* > > > > Any thoughts anyone? > > > > "Andrew Kidd" wrote: > > > > > Hi, > > > > > > I've tried several times to apply this patch, but without any success. Any > > > pointers would be gratefully received. > > > > > > I'm getting the following messages in the event log for each failed attempt: > > > > > > Event ID 11729: > > > Product: Microsoft Office Professional Edition 2003 -- Configuration failed. > > > > > > Event ID 1023: > > > Product: Microsoft Office Professional Edition 2003 - Update 'Update for > > > Outlook 2003: Junk E-mail Filter (KB905648): OUTLFLTR' could not be > > > installed. Error code 1603. Additional information is available in the log > > > file C:\DOCUME~1\MYNAME\LOCALS~1\Temp\OHotfix\OHotfix(0 0002)_Msi.log. > > > > > > Event ID 1015 > > > Failed to connect to server. Error: 0x800401F0 > > > > > > Event ID 1015 (yes, a second time) > > > Failed to connect to server. Error: 0x800401F0 > > > > > > Event ID 1015 (and yes, a third time) > > > Failed to connect to server. Error: 0x800401F0 > > > > > > The hotfix log is: > > > > > > Starting the log on 12/19/2005 at 09:46:26... > > > Loading the resource .dll... > > > Reading the settings... > > > The settings are: > > > IsNormalUpdate=1 > > > AdminUsesShortFilenames=1 > > > AdminPath="" > > > MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB905648)" > > > CopyFilesToRerun=1 > > > ShowSuccessDialog=1 > > > RebootInQuietMode=0 > > > RunSetupWatson=1 > > > RequireAllPatchesNeeded=0 > > > RequireAllProductsAtMinVersion=0 > > > MinProductVersion="" > > > MinMsiVersion="2.0" > > > UpgradeMsi=1 > > > MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610" > > > OHotfixLogLevel="v" > > > MsiLogLevel="v" > > > OHotfixUILevel="n" > > > MsiUILevel="n" > > > FeatureToCheck="" > > > Making sure only this instance of the bootstrapper is running... > > > Making sure the environment is okay for patching... > > > Getting the patches... > > > Getting the products to patch... > > > Seeing if patch > > > C:\DOCUME~1\ANDREW~1.KID\LOCALS~1\Temp\IXP000.TMP\ OUTLFLTR.msp is needed... > > > Product {91130C0A-6000-11D3-8CFE-0150048383C9}: Not installed. > > > Cannot patch. > > > . > > > . > > > <snip message="took out extraneous messages as post was too long"/> > > > . > > > . > > > Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office > > > Professional Edition 2003 Version 11.0.7969.0: Needs patch. > > > Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed. > > > Cannot patch. > > > Product {90E30409-6000-11D3-8CFE-0150048383C9}: Not installed. > > > Cannot patch. > > > Applying the patches... > > > Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft > > > Office Professional Edition 2003... > > > Applying patch > > > C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP\OUTLFL TR.msp... > > > Command line: > > > PATCH="C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP \OUTLFLTR.msp" > > > REBOOT=ReallySuppress > > > The update failed. > > > Finished processing the update on 12/19/2005 at 09:46:35. > > > Encountered error 1603 while updating. > > > FindError result: failed > > > Error 1603 not ok to report to Setup Watson. > > > |
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#5
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Lugnut,
I tried your fix it did not work for me. "Office Source Engine" was already on "Manual". but I hit Start just to make sure. Still did not work. So I thought I'd try to run detect and repair again. Now it won't run, after about have way through I get a message saying it failed. I tried 3 times. I tried with the CD in still it failed. Anybody have and ideas what to try next? -- Steve Golden "lugnut" wrote: > Here is the fix that worked for me. I ran detect and repair in outlook and > found > the Office Source Engine was disabled > > To see If the Office Source Engine has been stopped or disabled and causing > your problem as was the case with me. Try the following > > you may need your installation disk in the computer?? > > Log on with Administrative privileges. > Right click on "My Computer". > Select "Manager". > Click on "Services and Applications". > Select "Services". > Find "Office Source Engine" and enable the Service. > by right clicking select "properties". > if under the "Startup type" it reads "disabled" change it to "manual" > then click the "service status" start button. > > then try and run the update again > > This worked for me.. > > > > ***___ > > Log on with Administrative privileges. > Run Setup (setup.exe) for Office. > Select Repair or Reinstall, and then click Next. > Select Reinstall, and then click Install. > Complete the installation for Office. > > > "Steve Golden" wrote: > > > Andrew, > > If you inter KB905648 in the "Search For:" box above you will see that a lot > > of us are having this problem. There are 7 threads and I've read them all > > and no one has found the answer yet. I hope some MVP will weigh in and give > > us some help. It seems like something Microsoft needs to address. They need > > info so they can figure out what's going on. Here are my speck: > > > > XP Home Version 5.01.2600 SP 2 > > BIOS: At/AT Compatible, 09/07/05 > > Memory: 1023.48MB > > Hard Desk: C: 149.07GB > > Office 2006 > > AMD Athlon 64 Processor 3500+ I use 2 monitors > > Norton - tried it on and off > > Windows Security - tried with firewall off and on > > > > When I try to install KB905648 the cursor blinks 7 times and then freezes > > the computer for about 10 minutes. > > > > I also rebooted several times and they are very slow (15 minutes), and seem > > to freeze often during the boot up. > > > > > > -- > > Steve Golden > > > > > > "Andrew Kidd" wrote: > > > > > *Bump* > > > > > > Any thoughts anyone? > > > > > > "Andrew Kidd" wrote: > > > > > > > Hi, > > > > > > > > I've tried several times to apply this patch, but without any success. Any > > > > pointers would be gratefully received. > > > > > > > > I'm getting the following messages in the event log for each failed attempt: > > > > > > > > Event ID 11729: > > > > Product: Microsoft Office Professional Edition 2003 -- Configuration failed. > > > > > > > > Event ID 1023: > > > > Product: Microsoft Office Professional Edition 2003 - Update 'Update for > > > > Outlook 2003: Junk E-mail Filter (KB905648): OUTLFLTR' could not be > > > > installed. Error code 1603. Additional information is available in the log > > > > file C:\DOCUME~1\MYNAME\LOCALS~1\Temp\OHotfix\OHotfix(0 0002)_Msi.log. > > > > > > > > Event ID 1015 > > > > Failed to connect to server. Error: 0x800401F0 > > > > > > > > Event ID 1015 (yes, a second time) > > > > Failed to connect to server. Error: 0x800401F0 > > > > > > > > Event ID 1015 (and yes, a third time) > > > > Failed to connect to server. Error: 0x800401F0 > > > > > > > > The hotfix log is: > > > > > > > > Starting the log on 12/19/2005 at 09:46:26... > > > > Loading the resource .dll... > > > > Reading the settings... > > > > The settings are: > > > > IsNormalUpdate=1 > > > > AdminUsesShortFilenames=1 > > > > AdminPath="" > > > > MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB905648)" > > > > CopyFilesToRerun=1 > > > > ShowSuccessDialog=1 > > > > RebootInQuietMode=0 > > > > RunSetupWatson=1 > > > > RequireAllPatchesNeeded=0 > > > > RequireAllProductsAtMinVersion=0 > > > > MinProductVersion="" > > > > MinMsiVersion="2.0" > > > > UpgradeMsi=1 > > > > MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610" > > > > OHotfixLogLevel="v" > > > > MsiLogLevel="v" > > > > OHotfixUILevel="n" > > > > MsiUILevel="n" > > > > FeatureToCheck="" > > > > Making sure only this instance of the bootstrapper is running... > > > > Making sure the environment is okay for patching... > > > > Getting the patches... > > > > Getting the products to patch... > > > > Seeing if patch > > > > C:\DOCUME~1\ANDREW~1.KID\LOCALS~1\Temp\IXP000.TMP\ OUTLFLTR.msp is needed... > > > > Product {91130C0A-6000-11D3-8CFE-0150048383C9}: Not installed. > > > > Cannot patch. > > > > . > > > > . > > > > <snip message="took out extraneous messages as post was too long"/> > > > > . > > > > . > > > > Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office > > > > Professional Edition 2003 Version 11.0.7969.0: Needs patch. > > > > Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed. > > > > Cannot patch. > > > > Product {90E30409-6000-11D3-8CFE-0150048383C9}: Not installed. > > > > Cannot patch. > > > > Applying the patches... > > > > Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft > > > > Office Professional Edition 2003... > > > > Applying patch > > > > C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP\OUTLFL TR.msp... > > > > Command line: > > > > PATCH="C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP \OUTLFLTR.msp" > > > > REBOOT=ReallySuppress > > > > The update failed. > > > > Finished processing the update on 12/19/2005 at 09:46:35. > > > > Encountered error 1603 while updating. > > > > FindError result: failed > > > > Error 1603 not ok to report to Setup Watson. > > > > |
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#6
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"Steve Golden" <SteveGolden@discussions.microsoft.com> wrote in message
news:43E5C4AD-06CF-4813-87DF-40D059844744@microsoft.com... > Andrew, > If you inter KB905648 in the "Search For:" box above you will see that a lot > of us are having this problem. There are 7 threads and I've read them all > and no one has found the answer yet. .... Looks like Japers found a satisfactory solution with TaurArian's help? http://www.microsoft.com/communities...2-b161523e7343 Also if you can read Spanish you might find Lieden's post useful http://www.microsoft.com/communities...f02&sloc=en-us (both from same search as yours) BTW there is another newsgroup which specializes in Office update. Perhaps a similar search there will result in more useful hits? Good luck Robert Aldwinckle --- |
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#7
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Steve / Lugnut / Robert,
Same here - the Office Source Engine is started yet the update still fails. I've even followed the link under Robert's reply, which goes down the Repair Office route, before applying the patch. Interestingly, whichever way I now try to repair my Office installation it fails (Control Panel, CD Setup.exe, Office application "Detect & Repair"). This PC build is less than a month old and it is my primary development PC. It has XP Pro SP2, Office 2003 Ent SP2, Visual Studio 2003 & 2005, plus 3rd Party components (Infragistics). I'm running McAfee anti-virus, the MS Anti-Spyware application, and the auto-updates are installed as frequently as they are available. This is the first issue that I've had with Office 2003 and it really looks like I'm going to have to re-install Office in order to get the poxy thing self-updating again. I'm loathed to do this and I think I've wasted enough time on this already. Come on MS ... get this sorted! :-( "Steve Golden" wrote: > Lugnut, > I tried your fix it did not work for me. "Office Source Engine" was already > on "Manual". but I hit Start just to make sure. Still did not work. So I > thought I'd try to run detect and repair again. Now it won't run, after > about have way through I get a message saying it failed. I tried 3 times. I > tried with the CD in still it failed. Anybody have and ideas what to try > next? > -- > Steve Golden > > > "lugnut" wrote: > > > Here is the fix that worked for me. I ran detect and repair in outlook and > > found > > the Office Source Engine was disabled > > > > To see If the Office Source Engine has been stopped or disabled and causing > > your problem as was the case with me. Try the following > > > > you may need your installation disk in the computer?? > > > > Log on with Administrative privileges. > > Right click on "My Computer". > > Select "Manager". > > Click on "Services and Applications". > > Select "Services". > > Find "Office Source Engine" and enable the Service. > > by right clicking select "properties". > > if under the "Startup type" it reads "disabled" change it to "manual" > > then click the "service status" start button. > > > > then try and run the update again > > > > This worked for me.. > > > > > > > > ***___ > > > > Log on with Administrative privileges. > > Run Setup (setup.exe) for Office. > > Select Repair or Reinstall, and then click Next. > > Select Reinstall, and then click Install. > > Complete the installation for Office. > > > > > > "Steve Golden" wrote: > > > > > Andrew, > > > If you inter KB905648 in the "Search For:" box above you will see that a lot > > > of us are having this problem. There are 7 threads and I've read them all > > > and no one has found the answer yet. I hope some MVP will weigh in and give > > > us some help. It seems like something Microsoft needs to address. They need > > > info so they can figure out what's going on. Here are my speck: > > > > > > XP Home Version 5.01.2600 SP 2 > > > BIOS: At/AT Compatible, 09/07/05 > > > Memory: 1023.48MB > > > Hard Desk: C: 149.07GB > > > Office 2006 > > > AMD Athlon 64 Processor 3500+ I use 2 monitors > > > Norton - tried it on and off > > > Windows Security - tried with firewall off and on > > > > > > When I try to install KB905648 the cursor blinks 7 times and then freezes > > > the computer for about 10 minutes. > > > > > > I also rebooted several times and they are very slow (15 minutes), and seem > > > to freeze often during the boot up. > > > > > > > > > -- > > > Steve Golden > > > > > > > > > "Andrew Kidd" wrote: > > > > > > > *Bump* > > > > > > > > Any thoughts anyone? > > > > > > > > "Andrew Kidd" wrote: > > > > > > > > > Hi, > > > > > > > > > > I've tried several times to apply this patch, but without any success. Any > > > > > pointers would be gratefully received. > > > > > > > > > > I'm getting the following messages in the event log for each failed attempt: > > > > > > > > > > Event ID 11729: > > > > > Product: Microsoft Office Professional Edition 2003 -- Configuration failed. > > > > > > > > > > Event ID 1023: > > > > > Product: Microsoft Office Professional Edition 2003 - Update 'Update for > > > > > Outlook 2003: Junk E-mail Filter (KB905648): OUTLFLTR' could not be > > > > > installed. Error code 1603. Additional information is available in the log > > > > > file C:\DOCUME~1\MYNAME\LOCALS~1\Temp\OHotfix\OHotfix(0 0002)_Msi.log. > > > > > > > > > > Event ID 1015 > > > > > Failed to connect to server. Error: 0x800401F0 > > > > > > > > > > Event ID 1015 (yes, a second time) > > > > > Failed to connect to server. Error: 0x800401F0 > > > > > > > > > > Event ID 1015 (and yes, a third time) > > > > > Failed to connect to server. Error: 0x800401F0 > > > > > > > > > > The hotfix log is: > > > > > > > > > > Starting the log on 12/19/2005 at 09:46:26... > > > > > Loading the resource .dll... > > > > > Reading the settings... > > > > > The settings are: > > > > > IsNormalUpdate=1 > > > > > AdminUsesShortFilenames=1 > > > > > AdminPath="" > > > > > MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB905648)" > > > > > CopyFilesToRerun=1 > > > > > ShowSuccessDialog=1 > > > > > RebootInQuietMode=0 > > > > > RunSetupWatson=1 > > > > > RequireAllPatchesNeeded=0 > > > > > RequireAllProductsAtMinVersion=0 > > > > > MinProductVersion="" > > > > > MinMsiVersion="2.0" > > > > > UpgradeMsi=1 > > > > > MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610" > > > > > OHotfixLogLevel="v" > > > > > MsiLogLevel="v" > > > > > OHotfixUILevel="n" > > > > > MsiUILevel="n" > > > > > FeatureToCheck="" > > > > > Making sure only this instance of the bootstrapper is running... > > > > > Making sure the environment is okay for patching... > > > > > Getting the patches... > > > > > Getting the products to patch... > > > > > Seeing if patch > > > > > C:\DOCUME~1\ANDREW~1.KID\LOCALS~1\Temp\IXP000.TMP\ OUTLFLTR.msp is needed... > > > > > Product {91130C0A-6000-11D3-8CFE-0150048383C9}: Not installed. > > > > > Cannot patch. > > > > > . > > > > > . > > > > > <snip message="took out extraneous messages as post was too long"/> > > > > > . > > > > > . > > > > > Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office > > > > > Professional Edition 2003 Version 11.0.7969.0: Needs patch. > > > > > Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed. > > > > > Cannot patch. > > > > > Product {90E30409-6000-11D3-8CFE-0150048383C9}: Not installed. > > > > > Cannot patch. > > > > > Applying the patches... > > > > > Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft > > > > > Office Professional Edition 2003... > > > > > Applying patch > > > > > C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP\OUTLFL TR.msp... > > > > > Command line: > > > > > PATCH="C:\DOCUME~1\MYNAME\LOCALS~1\Temp\IXP000.TMP \OUTLFLTR.msp" > > > > > REBOOT=ReallySuppress > > > > > The update failed. > > > > > Finished processing the update on 12/19/2005 at 09:46:35. > > > > > Encountered error 1603 while updating. > > > > > FindError result: failed > > > > > Error 1603 not ok to report to Setup Watson. > > > > > |
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