Update installation fails


Go Back   Computer Help Articles > Windows Update
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 01-05-2006, 05:17 PM
biffo466
 
Posts: n/a
Default Re: Update installation fails

Hi Patti. Thanks for a timely post given the busy time of year.
I did try the link you gave but not the very last item on that link. I will
have a look at the events log you suggested. I may be out of time though as
the computer will be picked up later this afternoon. I will keep trying until
it goes a perhaps by email afterwards ;-)
Thanks again for taking the time to reply.
Monty.
--
"I am not afraid of dying - I just don''t want to be around when it happens"


"Patti MacLeod" wrote:

> Hi biffo466,
>
> Thank you, yes, I had a good Christmas. It's a busy time of year for me,
> though, so I haven't been at my computer since the 23rd.
>
> Did you check the System log in Event Viewer for any errors from source
> Service Control Manager that referenced the Cryptographic Service? If not,
> please check and if there is an entry there post the EventID number and the
> entire Description of the error in a reply.
>
> In the meantime, perhaps something here will help:
> http://www.updatexp.com/cryptographic-service.html
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "biffo466" <biffo466@discussions.microsoft.com> wrote in message
> news:4B1BCFCB-526F-465A-9A11-B3592098522B@microsoft.com...
> > Patti. I have just followed this thread and I wonder if you could help me
> > with a similar problem?
> > I am working on a friends computer which arrived before Christmas and will
> > have to returned shortly! Although I have it functioning 99% correct, I am
> > unable to install SP2 [WinXP by the way] as the problem is with

> Cryptographic
> > Services - I just cannot get it started. I have tried the normal way,

> tried
> > in MS-DOS, tried running the "fixdb" batch file, tried re-registering the
> > .dll files but all to no avail. The SP2 install error message is "Service
> > Pack2 Setup Error. Setup could not verify the integrity of the file
> > Update.inf. Make sure the Crypt Svc's is running on this computer".
> > In MS-DOS, the error message is "The service is starting, the service

> could
> > not be started, a system error has occurred, system error 127 has

> occurred,
> > the specified procedure could not be found".
> > When trying to start the service (start\run\services.msc\start) the error
> > message is "Error 127 The specified service could not be found".
> > I have read a lot about this on various forums, and tried most suggestions
> > but no luck yet. Your approach to Harold's problem makes me think you may

> be
> > able to help me also ;-)
> > Hope you had a Merry Christmas :-)
> > --
> > "I am not afraid of dying - I just don''t want to be around when it

> happens"
> >
> >
> > "Patti MacLeod" wrote:
> >
> > > Good to hear it, Harold!
> > >
> > > You're welcome, again!! :-)
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > >
> > > "Harold Cataquet" wrote:
> > >
> > > > Updates installed without a problem.
> > > >
> > > > Thanks again!!

>
>
>

Reply With Quote
  #22  
Old 01-05-2006, 05:17 PM
biffo466
 
Posts: n/a
Default Re: Update installation fails

Hello again.
System Log in Events Viewere are as follows:
"X" Error. Description.
The Cryptographic Service terminated with the following error:: The
specified procedure could not be found" Event ID 7023"
"i" Information: The cryptographic service entered the stopped state" Event
ID 7036.

--
"I am not afraid of dying - I just don''t want to be around when it happens"


"biffo466" wrote:

> Hi Patti. Thanks for a timely post given the busy time of year.
> I did try the link you gave but not the very last item on that link. I will
> have a look at the events log you suggested. I may be out of time though as
> the computer will be picked up later this afternoon. I will keep trying until
> it goes a perhaps by email afterwards ;-)
> Thanks again for taking the time to reply.
> Monty.
> --
> "I am not afraid of dying - I just don''t want to be around when it happens"
>
>
> "Patti MacLeod" wrote:
>
> > Hi biffo466,
> >
> > Thank you, yes, I had a good Christmas. It's a busy time of year for me,
> > though, so I haven't been at my computer since the 23rd.
> >
> > Did you check the System log in Event Viewer for any errors from source
> > Service Control Manager that referenced the Cryptographic Service? If not,
> > please check and if there is an entry there post the EventID number and the
> > entire Description of the error in a reply.
> >
> > In the meantime, perhaps something here will help:
> > http://www.updatexp.com/cryptographic-service.html
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "biffo466" <biffo466@discussions.microsoft.com> wrote in message
> > news:4B1BCFCB-526F-465A-9A11-B3592098522B@microsoft.com...
> > > Patti. I have just followed this thread and I wonder if you could help me
> > > with a similar problem?
> > > I am working on a friends computer which arrived before Christmas and will
> > > have to returned shortly! Although I have it functioning 99% correct, I am
> > > unable to install SP2 [WinXP by the way] as the problem is with

> > Cryptographic
> > > Services - I just cannot get it started. I have tried the normal way,

> > tried
> > > in MS-DOS, tried running the "fixdb" batch file, tried re-registering the
> > > .dll files but all to no avail. The SP2 install error message is "Service
> > > Pack2 Setup Error. Setup could not verify the integrity of the file
> > > Update.inf. Make sure the Crypt Svc's is running on this computer".
> > > In MS-DOS, the error message is "The service is starting, the service

> > could
> > > not be started, a system error has occurred, system error 127 has

> > occurred,
> > > the specified procedure could not be found".
> > > When trying to start the service (start\run\services.msc\start) the error
> > > message is "Error 127 The specified service could not be found".
> > > I have read a lot about this on various forums, and tried most suggestions
> > > but no luck yet. Your approach to Harold's problem makes me think you may

> > be
> > > able to help me also ;-)
> > > Hope you had a Merry Christmas :-)
> > > --
> > > "I am not afraid of dying - I just don''t want to be around when it

> > happens"
> > >
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Good to hear it, Harold!
> > > >
> > > > You're welcome, again!! :-)
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > >
> > > > "Harold Cataquet" wrote:
> > > >
> > > > > Updates installed without a problem.
> > > > >
> > > > > Thanks again!!

> >
> >
> >

Reply With Quote
  #23  
Old 01-05-2006, 05:17 PM
Patti MacLeod
 
Posts: n/a
Default Re: Update installation fails

If the very last item in that link does not resolve the problem, then check
the C:\Windows\System32 folder for the file named cryptsvc.dll
Make sure that it exists, and check the file version as it should be
5.1.2600.1190
If the file does not exist or if the file version is one previous to the
above, check the System32\dllcache folder (have to set Folder Options>View
to Show hidden files and folders and also uncheck Hide protected operating
system files) for the file version for cryptsvc.dll If the file version is
5.1.2600.1190 then copy the file from dllcache to C:\Windows\System32
folder. If that file version is not available, it can be downloaded from
the Windows Update site or Windows Update Catalog. If your friend's XP is
the original version (i.e., without SP1), the needed update would be Update
Rollup 1 for Windows XP 826939. If XP with SP1, the needed update would be
either Update Rollup 1 for Windows XP 826939 or Q817287:Critical Update
(Catalog Database Corruption in Microsoft Windows XP)



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"biffo466" <biffo466@discussions.microsoft.com> wrote in message
news:6DC21892-564E-4B04-A46C-32F6969CE712@microsoft.com...
> Hello again.
> System Log in Events Viewere are as follows:
> "X" Error. Description.
> The Cryptographic Service terminated with the following error:: The
> specified procedure could not be found" Event ID 7023"
> "i" Information: The cryptographic service entered the stopped state"

Event
> ID 7036.
>
> --
> "I am not afraid of dying - I just don''t want to be around when it

happens"
>
>
> "biffo466" wrote:
>
> > Hi Patti. Thanks for a timely post given the busy time of year.
> > I did try the link you gave but not the very last item on that link. I

will
> > have a look at the events log you suggested. I may be out of time though

as
> > the computer will be picked up later this afternoon. I will keep trying

until
> > it goes a perhaps by email afterwards ;-)
> > Thanks again for taking the time to reply.
> > Monty.
> > --
> > "I am not afraid of dying - I just don''t want to be around when it

happens"
> >
> >
> > "Patti MacLeod" wrote:
> >
> > > Hi biffo466,
> > >
> > > Thank you, yes, I had a good Christmas. It's a busy time of year for

me,
> > > though, so I haven't been at my computer since the 23rd.
> > >
> > > Did you check the System log in Event Viewer for any errors from

source
> > > Service Control Manager that referenced the Cryptographic Service? If

not,
> > > please check and if there is an entry there post the EventID number

and the
> > > entire Description of the error in a reply.
> > >
> > > In the meantime, perhaps something here will help:
> > > http://www.updatexp.com/cryptographic-service.html
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "biffo466" <biffo466@discussions.microsoft.com> wrote in message
> > > news:4B1BCFCB-526F-465A-9A11-B3592098522B@microsoft.com...
> > > > Patti. I have just followed this thread and I wonder if you could

help me
> > > > with a similar problem?
> > > > I am working on a friends computer which arrived before Christmas

and will
> > > > have to returned shortly! Although I have it functioning 99%

correct, I am
> > > > unable to install SP2 [WinXP by the way] as the problem is with
> > > Cryptographic
> > > > Services - I just cannot get it started. I have tried the normal

way,
> > > tried
> > > > in MS-DOS, tried running the "fixdb" batch file, tried

re-registering the
> > > > .dll files but all to no avail. The SP2 install error message is

"Service
> > > > Pack2 Setup Error. Setup could not verify the integrity of the file
> > > > Update.inf. Make sure the Crypt Svc's is running on this computer".
> > > > In MS-DOS, the error message is "The service is starting, the

service
> > > could
> > > > not be started, a system error has occurred, system error 127 has
> > > occurred,
> > > > the specified procedure could not be found".
> > > > When trying to start the service (start\run\services.msc\start) the

error
> > > > message is "Error 127 The specified service could not be found".
> > > > I have read a lot about this on various forums, and tried most

suggestions
> > > > but no luck yet. Your approach to Harold's problem makes me think

you may
> > > be
> > > > able to help me also ;-)
> > > > Hope you had a Merry Christmas :-)
> > > > --
> > > > "I am not afraid of dying - I just don''t want to be around when it
> > > happens"
> > > >
> > > >
> > > > "Patti MacLeod" wrote:
> > > >
> > > > > Good to hear it, Harold!
> > > > >
> > > > > You're welcome, again!! :-)
> > > > >
> > > > >
> > > > >
> > > > > Regards,
> > > > >
> > > > > --
> > > > > Patti MacLeod
> > > > > Microsoft MVP - Windows Shell/User
> > > > >
> > > > >
> > > > > "Harold Cataquet" wrote:
> > > > >
> > > > > > Updates installed without a problem.
> > > > > >
> > > > > > Thanks again!!
> > >
> > >
> > >



Reply With Quote
  #24  
Old 01-05-2006, 05:17 PM
biffo466
 
Posts: n/a
Default Re: Update installation fails

Hi Patti. The PC is on it's way back to the owner so it may be a couple of
days before I can post again.
Thank you very much for trying to help, I am much obliged. If I don't post
before, ...Happy New Year... :-)
Monty
--
"I am not afraid of dying - I just don''t want to be around when it happens"


"Patti MacLeod" wrote:

> If the very last item in that link does not resolve the problem, then check
> the C:\Windows\System32 folder for the file named cryptsvc.dll
> Make sure that it exists, and check the file version as it should be
> 5.1.2600.1190
> If the file does not exist or if the file version is one previous to the
> above, check the System32\dllcache folder (have to set Folder Options>View
> to Show hidden files and folders and also uncheck Hide protected operating
> system files) for the file version for cryptsvc.dll If the file version is
> 5.1.2600.1190 then copy the file from dllcache to C:\Windows\System32
> folder. If that file version is not available, it can be downloaded from
> the Windows Update site or Windows Update Catalog. If your friend's XP is
> the original version (i.e., without SP1), the needed update would be Update
> Rollup 1 for Windows XP 826939. If XP with SP1, the needed update would be
> either Update Rollup 1 for Windows XP 826939 or Q817287:Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "biffo466" <biffo466@discussions.microsoft.com> wrote in message
> news:6DC21892-564E-4B04-A46C-32F6969CE712@microsoft.com...
> > Hello again.
> > System Log in Events Viewere are as follows:
> > "X" Error. Description.
> > The Cryptographic Service terminated with the following error:: The
> > specified procedure could not be found" Event ID 7023"
> > "i" Information: The cryptographic service entered the stopped state"

> Event
> > ID 7036.
> >
> > --
> > "I am not afraid of dying - I just don''t want to be around when it

> happens"
> >
> >
> > "biffo466" wrote:
> >
> > > Hi Patti. Thanks for a timely post given the busy time of year.
> > > I did try the link you gave but not the very last item on that link. I

> will
> > > have a look at the events log you suggested. I may be out of time though

> as
> > > the computer will be picked up later this afternoon. I will keep trying

> until
> > > it goes a perhaps by email afterwards ;-)
> > > Thanks again for taking the time to reply.
> > > Monty.
> > > --
> > > "I am not afraid of dying - I just don''t want to be around when it

> happens"
> > >
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Hi biffo466,
> > > >
> > > > Thank you, yes, I had a good Christmas. It's a busy time of year for

> me,
> > > > though, so I haven't been at my computer since the 23rd.
> > > >
> > > > Did you check the System log in Event Viewer for any errors from

> source
> > > > Service Control Manager that referenced the Cryptographic Service? If

> not,
> > > > please check and if there is an entry there post the EventID number

> and the
> > > > entire Description of the error in a reply.
> > > >
> > > > In the meantime, perhaps something here will help:
> > > > http://www.updatexp.com/cryptographic-service.html
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "biffo466" <biffo466@discussions.microsoft.com> wrote in message
> > > > news:4B1BCFCB-526F-465A-9A11-B3592098522B@microsoft.com...
> > > > > Patti. I have just followed this thread and I wonder if you could

> help me
> > > > > with a similar problem?
> > > > > I am working on a friends computer which arrived before Christmas

> and will
> > > > > have to returned shortly! Although I have it functioning 99%

> correct, I am
> > > > > unable to install SP2 [WinXP by the way] as the problem is with
> > > > Cryptographic
> > > > > Services - I just cannot get it started. I have tried the normal

> way,
> > > > tried
> > > > > in MS-DOS, tried running the "fixdb" batch file, tried

> re-registering the
> > > > > .dll files but all to no avail. The SP2 install error message is

> "Service
> > > > > Pack2 Setup Error. Setup could not verify the integrity of the file
> > > > > Update.inf. Make sure the Crypt Svc's is running on this computer".
> > > > > In MS-DOS, the error message is "The service is starting, the

> service
> > > > could
> > > > > not be started, a system error has occurred, system error 127 has
> > > > occurred,
> > > > > the specified procedure could not be found".
> > > > > When trying to start the service (start\run\services.msc\start) the

> error
> > > > > message is "Error 127 The specified service could not be found".
> > > > > I have read a lot about this on various forums, and tried most

> suggestions
> > > > > but no luck yet. Your approach to Harold's problem makes me think

> you may
> > > > be
> > > > > able to help me also ;-)
> > > > > Hope you had a Merry Christmas :-)
> > > > > --
> > > > > "I am not afraid of dying - I just don''t want to be around when it
> > > > happens"
> > > > >
> > > > >
> > > > > "Patti MacLeod" wrote:
> > > > >
> > > > > > Good to hear it, Harold!
> > > > > >
> > > > > > You're welcome, again!! :-)
> > > > > >
> > > > > >
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > --
> > > > > > Patti MacLeod
> > > > > > Microsoft MVP - Windows Shell/User
> > > > > >
> > > > > >
> > > > > > "Harold Cataquet" wrote:
> > > > > >
> > > > > > > Updates installed without a problem.
> > > > > > >
> > > > > > > Thanks again!!
> > > >
> > > >
> > > >

>
>
>

Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: Update KB823353 says "Success!" but fails to install PA Bear Windows Update 0 01-05-2006 06:37 PM
Re: Internet Explorer 6.0 SP1 update fails to complete installation chesshart Windows Update 0 01-05-2006 05:16 PM
Installation fails for Security Update KB905915 Remedy Malahide Windows Update 4 01-05-2006 05:15 PM
Automatic Updates Windows 2000 Problem Lude Windows Update 16 01-05-2006 05:06 PM
Windoes update failure Dennis Windows XP Perform Maintain 2 01-05-2006 06:02 AM


All times are GMT. The time now is 05:53 PM.


Powered by vBulletin Version 3.5.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd. SEO by vBSEO 2.3.2 © 2005, Crawlability, Inc.

Update installation fails