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Would you mind posting your fix?
Thanks in advance/ "PenguinSpy42" wrote: > I tried these things and they didn't work, BUT when I checked the windows > update log, I did some research on the errors. Turns out the problem was > with BITS because I uninstalled Norton. I managed to find a fix that worked > and all is good again. Thank you very much for your assistance in this > matter! ![]() > > "TaurArian [MVP]" wrote: > > > See if re-registering some files assists in this problem > > > > 1. Click Start. > > 2. Choose Run. > > 3. In the Run box, type (pressing okay after each one) :- > > > > net stop wuauserv > > > > Repeat for the following: > > regsvr32 wuapi.dll > > regsvr32 wups.dll > > regsvr32 wuaueng.dll > > regsvr32 wuaueng1.dll > > regsvr32 wucltui.dll > > regsvr32 wuweb.dll > > regsvr32 MSXML3.dll > > regsvr32 qmgr.dll > > regsvr32 qmgrprxy.dll > > regsvr32 jscript.dll > > > > net start wuauserv > > > > If that hasn't helped, perhaps we need to look further:- > > How to view the Update log in Windows > > Click Start, and then click Run. > > In the Open box, type %windir%\windowsupdate.log > > and then click OK. > > > > Scroll down towards the bottom for the latest entries to locate the error > > code(s) > > associated with the latest failed attempt to download. > > > > If appropriate, copy and paste the error message parts of the update log > > into this > > thread and maybe someone can assist you further. > > > > > > > > "PenguinSpy42" wrote: > > > > > A little more information. When I try to install an update, any update, they > > > fail. My automatic update completely freezes and just sits there doing > > > nothing indefinitely as far as I can tell. I assume I need the "software > > > upgrade" on the page that freezes before I can download any of the other > > > updates. The exact statement on the page is "Software upgrade for some > > > windows components required." I click download and install now then it says > > > preparing for download but nothing ever happens. I've gotten this on my > > > other computers as well, but it downloads and installs fine on them. I don't > > > know what the difference is. |
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