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#1
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Update KB905915 has failed to install repeatedly, showing the above error
code. Has anyone seen this before? Thanks. |
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#2
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Yes I do and can't resolve the problem..
Do you have an idea..? Murat "Don" wrote: > Update KB905915 has failed to install repeatedly, showing the above error > code. Has anyone seen this before? Thanks. |
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#3
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Don,
When or where are you getting the error message from ? Please check the KB905915.log located in the WINDOWS directory and post back with it's contents. In the meantime, try downloading the update, saving it, disconnect from the internet, temporarily disable the installed Antivirus program from real time monitoring of the system, and then install the update - For XP SP2 : http://www.microsoft.com/downloads/d...displaylang=en For XP SP1 : http://www.microsoft.com/downloads/d...displaylang=en REMEMBER to reenable the AV prior to connecting to the net. MowGreen [MVP 2003-2006] =============== *-343-* FDNY Never Forgotten =============== Don wrote: > Update KB905915 has failed to install repeatedly, showing the above error > code. Has anyone seen this before? Thanks. |
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#4
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Thanks for getting back. Here's the KB905915.log:
[KB905915.log] 2.203: ================================================== ============================== 2.203: 2005/12/14 15:17:57.140 (local) 2.203: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) 2.219: Hotfix started with following command line: /si /ParentInfo:9ba082dda15ca94b9130db8df09d8306 2.281: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 2.313: KB905915 Setup canceled. 2.313: Update.exe extended error code = 0xf00d 2.062: ================================================== ============================== 2.062: 2005/12/16 22:09:15.437 (local) 2.062: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) 2.078: Hotfix started with following command line: /si /ParentInfo:9a4d0ae11d9e8549a3b9714b26349e97 2.078: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 2.093: KB905915 Setup canceled. 2.093: Update.exe extended error code = 0xf00d 0.766: ================================================== ============================== 0.766: 2005/12/18 01:25:11.781 (local) 0.766: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) 0.766: Hotfix started with following command line: /si /ParentInfo:53880bfc1a6304438843e3373eb6655b 0.766: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.766: KB905915 Setup canceled. 0.766: Update.exe extended error code = 0xf00d 0.921: ================================================== ============================== 0.921: 2005/12/18 22:59:23.781 (local) 0.921: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) 0.921: Hotfix started with following command line: /si /ParentInfo:a9d0c1d6abb5274cbb347677625e5981 0.921: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.921: KB905915 Setup canceled. 0.921: Update.exe extended error code = 0xf00d 0.765: ================================================== ============================== 0.765: 2005/12/20 20:54:37.218 (local) 0.765: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) 0.765: Hotfix started with following command line: /si /ParentInfo:37a2e599fe85dd44af4990d323f0223c 0.765: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.765: KB905915 Setup canceled. 0.765: Update.exe extended error code = 0xf00d 0.797: ================================================== ============================== 0.797: 2005/12/20 21:09:14.390 (local) 0.797: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) 0.797: Hotfix started with following command line: /si /ParentInfo:c3114e51adaa33458763a0d4764c95ab 0.797: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.797: KB905915 Setup canceled. 0.797: Update.exe extended error code = 0xf00d 0.829: ================================================== ============================== 0.829: 2005/12/20 21:10:59.000 (local) 0.829: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) 0.829: Hotfix started with following command line: /si /ParentInfo:8686eeff03fc69488f428b21d81b7c69 0.829: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.829: KB905915 Setup canceled. 0.829: Update.exe extended error code = 0xf00d 0.797: ================================================== ============================== 0.797: 2005/12/20 21:13:21.609 (local) 0.797: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) 0.797: Hotfix started with following command line: /si /ParentInfo:465c15e923a45a46b3d6895d7133aa93 0.813: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.813: KB905915 Setup canceled. 0.813: Update.exe extended error code = 0xf00d 0.796: ================================================== ============================== 0.796: 2005/12/20 21:15:08.046 (local) 0.796: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) 0.796: Hotfix started with following command line: /si /ParentInfo:5af2e8721f432a4781c2fceedd931b4d 0.796: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 0.796: KB905915 Setup canceled. 0.796: Update.exe extended error code = 0xf00d 1.422: ================================================== ============================== 1.422: 2005/12/21 14:49:27.762 (local) 1.422: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) 1.438: Hotfix started with following command line: /si /ParentInfo:d2d0cf3a0c4c5d4d804a28115fb412d6 1.438: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite 1.438: KB905915 Setup canceled. 1.438: Update.exe extended error code = 0xf00d --------------------------------------------------------------------------------------------------------- I got the 0x80242008 error from the Windows Update History, then clicking on the 'failed' status button. Below is the info copied from the status screen. I will try re-installing without Norton and see if that works. Thanks! Don Installation Failure Error Code: 0x80242008 Try to install the update again, or request help from one of the following resources. For self-help options: Frequently Asked Questions Find Solutions Windows Update Newsgroup For assisted support options: Microsoft Online Assisted Support (no-cost for issues related to getting updates) Print | Close "MowGreen [MVP]" wrote: > Don, > > When or where are you getting the error message from ? Please check the > KB905915.log located in the WINDOWS directory and post back with it's > contents. > > In the meantime, try downloading the update, saving it, disconnect from > the internet, temporarily disable the installed Antivirus program from > real time monitoring of the system, and then install the update - > > For XP SP2 : > http://www.microsoft.com/downloads/d...displaylang=en > > For XP SP1 : > http://www.microsoft.com/downloads/d...displaylang=en > > REMEMBER to reenable the AV prior to connecting to the net. > > > MowGreen [MVP 2003-2006] > =============== > *-343-* FDNY > Never Forgotten > =============== > > Don wrote: > > > Update KB905915 has failed to install repeatedly, showing the above error > > code. Has anyone seen this before? Thanks. > |
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#5
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I tried installing it after disabling Norton AV, and got the same results,
failed installation, same error code. Thanks! (by the way, it's SP2) Don "MowGreen [MVP]" wrote: > Don, > > When or where are you getting the error message from ? Please check the > KB905915.log located in the WINDOWS directory and post back with it's > contents. > > In the meantime, try downloading the update, saving it, disconnect from > the internet, temporarily disable the installed Antivirus program from > real time monitoring of the system, and then install the update - > > For XP SP2 : > http://www.microsoft.com/downloads/d...displaylang=en > > For XP SP1 : > http://www.microsoft.com/downloads/d...displaylang=en > > REMEMBER to reenable the AV prior to connecting to the net. > > > MowGreen [MVP 2003-2006] > =============== > *-343-* FDNY > Never Forgotten > =============== > > Don wrote: > > > Update KB905915 has failed to install repeatedly, showing the above error > > code. Has anyone seen this before? Thanks. > |
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#6
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Hi Don,
I had the same problem with windows update for just this one internet explorer update, it failed everytime. After uninstalling everything I could and disableing anything I couldn't uninstall I started to get a little upset. I Decided to undo a chang in the registry that I had made a month ago. Its a simple change of the default programs folder, I changed it from c: to f: so any new programs would be installed on the f: drive by default. That fixed it! Yea. Yu might want to check to see if yours has been changed.Open regedit from the run box and drill down to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion ,check the key named "ProgramFilesDir" mine was set to f:\Program Files and I set it back to c:\Program Files. Good luck. charlie "Don" wrote: > I tried installing it after disabling Norton AV, and got the same results, > failed installation, same error code. Thanks! (by the way, it's SP2) > Don > > "MowGreen [MVP]" wrote: > > > Don, > > > > When or where are you getting the error message from ? Please check the > > KB905915.log located in the WINDOWS directory and post back with it's > > contents. > > > > In the meantime, try downloading the update, saving it, disconnect from > > the internet, temporarily disable the installed Antivirus program from > > real time monitoring of the system, and then install the update - > > > > For XP SP2 : > > http://www.microsoft.com/downloads/d...displaylang=en > > > > For XP SP1 : > > http://www.microsoft.com/downloads/d...displaylang=en > > > > REMEMBER to reenable the AV prior to connecting to the net. > > > > > > MowGreen [MVP 2003-2006] > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > Don wrote: > > > > > Update KB905915 has failed to install repeatedly, showing the above error > > > code. Has anyone seen this before? Thanks. > > |
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#7
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Hi Charlie,
Thanks for the suggestion--unfortunately, but my program files directory is still set at C:, so I'm not as lucky as you were! There has to be something different about this update in that all the others installed without a hitch, but this one's failed 11 times now. If you run across any other suggestions, shoot them over, otherwise, I'm just gonna keep digging around until I get this fixed. It's getting personal now! Have a great Christmas. Don "CharliePS" wrote: > Hi Don, > I had the same problem with windows update for just this one internet > explorer update, it failed everytime. After uninstalling everything I could > and disableing anything I couldn't uninstall I started to get a little upset. > I Decided to undo a chang in the registry that I had made a month ago. Its a > simple change of the default programs folder, I changed it from c: to f: so > any new programs would be installed on the f: drive by default. That fixed > it! Yea. Yu might want to check to see if yours has been changed.Open regedit > from the run box and drill down to > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion ,check the key > named "ProgramFilesDir" mine was set to f:\Program Files and I set it back to > c:\Program Files. Good luck. > charlie > > "Don" wrote: > > > I tried installing it after disabling Norton AV, and got the same results, > > failed installation, same error code. Thanks! (by the way, it's SP2) > > Don > > > > "MowGreen [MVP]" wrote: > > > > > Don, > > > > > > When or where are you getting the error message from ? Please check the > > > KB905915.log located in the WINDOWS directory and post back with it's > > > contents. > > > > > > In the meantime, try downloading the update, saving it, disconnect from > > > the internet, temporarily disable the installed Antivirus program from > > > real time monitoring of the system, and then install the update - > > > > > > For XP SP2 : > > > http://www.microsoft.com/downloads/d...displaylang=en > > > > > > For XP SP1 : > > > http://www.microsoft.com/downloads/d...displaylang=en > > > > > > REMEMBER to reenable the AV prior to connecting to the net. > > > > > > > > > MowGreen [MVP 2003-2006] > > > =============== > > > *-343-* FDNY > > > Never Forgotten > > > =============== > > > > > > Don wrote: > > > > > > > Update KB905915 has failed to install repeatedly, showing the above error > > > > code. Has anyone seen this before? Thanks. > > > |
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#8
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Mine was set to D: and setting it back to C: resolved the problem.
"Don" wrote: > Hi Charlie, > > Thanks for the suggestion--unfortunately, but my program files directory is > still set at C:, so I'm not as lucky as you were! There has to be something > different about this update in that all the others installed without a hitch, > but this one's failed 11 times now. If you run across any other suggestions, > shoot them over, otherwise, I'm just gonna keep digging around until I get > this fixed. It's getting personal now! Have a great Christmas. > > Don > > "CharliePS" wrote: > > > Hi Don, > > I had the same problem with windows update for just this one internet > > explorer update, it failed everytime. After uninstalling everything I could > > and disableing anything I couldn't uninstall I started to get a little upset. > > I Decided to undo a chang in the registry that I had made a month ago. Its a > > simple change of the default programs folder, I changed it from c: to f: so > > any new programs would be installed on the f: drive by default. That fixed > > it! Yea. Yu might want to check to see if yours has been changed.Open regedit > > from the run box and drill down to > > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion ,check the key > > named "ProgramFilesDir" mine was set to f:\Program Files and I set it back to > > c:\Program Files. Good luck. > > charlie > > > > "Don" wrote: > > > > > I tried installing it after disabling Norton AV, and got the same results, > > > failed installation, same error code. Thanks! (by the way, it's SP2) > > > Don > > > > > > "MowGreen [MVP]" wrote: > > > > > > > Don, > > > > > > > > When or where are you getting the error message from ? Please check the > > > > KB905915.log located in the WINDOWS directory and post back with it's > > > > contents. > > > > > > > > In the meantime, try downloading the update, saving it, disconnect from > > > > the internet, temporarily disable the installed Antivirus program from > > > > real time monitoring of the system, and then install the update - > > > > > > > > For XP SP2 : > > > > http://www.microsoft.com/downloads/d...displaylang=en > > > > > > > > For XP SP1 : > > > > http://www.microsoft.com/downloads/d...displaylang=en > > > > > > > > REMEMBER to reenable the AV prior to connecting to the net. > > > > > > > > > > > > MowGreen [MVP 2003-2006] > > > > =============== > > > > *-343-* FDNY > > > > Never Forgotten > > > > =============== > > > > > > > > Don wrote: > > > > > > > > > Update KB905915 has failed to install repeatedly, showing the above error > > > > > code. Has anyone seen this before? Thanks. > > > > |
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#9
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Don,
Is, or have you installed the beta of IE7 before ? This shows up repeatedly in the log : 2.281: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite If you have, check to see if this registy key is present. Go to Start, Run, and type in regedit . Click OK : HKEY_CLASSES_ROOT\CLSID\{c90250f3-4d7d-4991-9b69-a5c5bc1c2ae6} If it is, delete it. IE7 and IE6 can not run in a side by side scenario. DO NOT delete or edit ANY other reg key or you can render the system unusable !!!! If not, here are some steps that were give to a poster by MS to resolve the error code 0x80246008 : " Step 1: Install MSI 3.1 via the following link: <http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en> Please install Windows Installer 3.1, restart and try the updates again. If possible, please disable all firewall or anti-virus applications first. Step 2: Go to Start -< Run, type in Services.msc and press Enter. Please check the following services: "Remote Procedure Call" (RPCSS) should be enabled, Automatic "COM+ Event System" (EventSystem) should be enabled, Manual "System Event Notification Service" (SENS) should be enabled, Automatic "Volume Shadow Copy" (VSS) should be enabled, Manual "Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual. Step 3: Go to Start -> Run, type in regedit and press Enter. Navigate to: HKEY_Local_Machine\Software\Microsoft\WindowsNT\Cu rrentVersion\SvcHost In the right pane, double-click to open the netsvcs key. Under Value Data, add BITS to the list of services. Click OK. Exit the registry. Restart the system and check out Windows update again. If still fails, proceed to Step 4: Step 4: Click Start. Choose Run. In the Run box, type regsvr32 qmgr.dll. Click OK. Click Start. Choose Run. In the Run box, type regsvr32 qmgrprxy.dll. Click OK. Step 5: Go to command prompt (Start -> Run -> type in CMD and click OK), run the following command Reg add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll (All one line. Since this command is complex, please copy it and right click on the Command Prompt window -> Paste, then Enter.) Then please restart the PC and retry Windows Update If the above command does not work, please try the following again: Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestor e\FilesNotToBackup Restart the PC and retry Windows Update. If still no success, go to Step 6: Step 6: Go to C:\Documents and Settings\All Users\Application Data\Microsoft\Network (Note: Application Data is a hidden folder, so ensure you go to My Computer -> Tools -> Folder options -> View, check Show hidden files/folders) Delete the Downloader folder. " MowGreen [MVP 2003-2006] =============== *-343-* FDNY Never Forgotten =============== Don wrote: > Thanks for getting back. Here's the KB905915.log: > > [KB905915.log] > 2.203: > ================================================== ============================== > 2.203: 2005/12/14 15:17:57.140 (local) > 2.203: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) > 2.219: Hotfix started with following command line: /si > /ParentInfo:9ba082dda15ca94b9130db8df09d8306 > 2.281: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 2.313: KB905915 Setup canceled. > 2.313: Update.exe extended error code = 0xf00d > 2.062: > ================================================== ============================== > 2.062: 2005/12/16 22:09:15.437 (local) > 2.062: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) > 2.078: Hotfix started with following command line: /si > /ParentInfo:9a4d0ae11d9e8549a3b9714b26349e97 > 2.078: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 2.093: KB905915 Setup canceled. > 2.093: Update.exe extended error code = 0xf00d > 0.766: > ================================================== ============================== > 0.766: 2005/12/18 01:25:11.781 (local) > 0.766: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) > 0.766: Hotfix started with following command line: /si > /ParentInfo:53880bfc1a6304438843e3373eb6655b > 0.766: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.766: KB905915 Setup canceled. > 0.766: Update.exe extended error code = 0xf00d > 0.921: > ================================================== ============================== > 0.921: 2005/12/18 22:59:23.781 (local) > 0.921: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) > 0.921: Hotfix started with following command line: /si > /ParentInfo:a9d0c1d6abb5274cbb347677625e5981 > 0.921: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.921: KB905915 Setup canceled. > 0.921: Update.exe extended error code = 0xf00d > 0.765: > ================================================== ============================== > 0.765: 2005/12/20 20:54:37.218 (local) > 0.765: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\87984ff3f5f258c3fb76f77aed6cd4ee\update\update. exe (version 6.2.29.0) > 0.765: Hotfix started with following command line: /si > /ParentInfo:37a2e599fe85dd44af4990d323f0223c > 0.765: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.765: KB905915 Setup canceled. > 0.765: Update.exe extended error code = 0xf00d > 0.797: > ================================================== ============================== > 0.797: 2005/12/20 21:09:14.390 (local) > 0.797: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) > 0.797: Hotfix started with following command line: /si > /ParentInfo:c3114e51adaa33458763a0d4764c95ab > 0.797: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.797: KB905915 Setup canceled. > 0.797: Update.exe extended error code = 0xf00d > 0.829: > ================================================== ============================== > 0.829: 2005/12/20 21:10:59.000 (local) > 0.829: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) > 0.829: Hotfix started with following command line: /si > /ParentInfo:8686eeff03fc69488f428b21d81b7c69 > 0.829: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.829: KB905915 Setup canceled. > 0.829: Update.exe extended error code = 0xf00d > 0.797: > ================================================== ============================== > 0.797: 2005/12/20 21:13:21.609 (local) > 0.797: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) > 0.797: Hotfix started with following command line: /si > /ParentInfo:465c15e923a45a46b3d6895d7133aa93 > 0.813: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.813: KB905915 Setup canceled. > 0.813: Update.exe extended error code = 0xf00d > 0.796: > ================================================== ============================== > 0.796: 2005/12/20 21:15:08.046 (local) > 0.796: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) > 0.796: Hotfix started with following command line: /si > /ParentInfo:5af2e8721f432a4781c2fceedd931b4d > 0.796: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 0.796: KB905915 Setup canceled. > 0.796: Update.exe extended error code = 0xf00d > 1.422: > ================================================== ============================== > 1.422: 2005/12/21 14:49:27.762 (local) > 1.422: > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0) > 1.438: Hotfix started with following command line: /si > /ParentInfo:d2d0cf3a0c4c5d4d804a28115fb412d6 > 1.438: Unexpected Error While Executing Line 1 ( > Test.IE7InstallBlock.Section ) of PreRequisite > 1.438: KB905915 Setup canceled. > 1.438: Update.exe extended error code = 0xf00d > > --------------------------------------------------------------------------------------------------------- > I got the 0x80242008 error from the Windows Update History, then clicking on > the 'failed' status button. Below is the info copied from the status screen. > > I will try re-installing without Norton and see if that works. Thanks! > > Don > > Installation Failure > > Error Code: 0x80242008 > Try to install the update again, or request help from one of the following > resources. > > For self-help options: > > Frequently Asked Questions > Find Solutions > Windows Update Newsgroup > > For assisted support options: > > > Microsoft Online Assisted Support (no-cost for issues related to getting > updates) > > Print | Close > > > > > > > "MowGreen [MVP]" wrote: > > >>Don, >> >>When or where are you getting the error message from ? Please check the >>KB905915.log located in the WINDOWS directory and post back with it's >>contents. >> >>In the meantime, try downloading the update, saving it, disconnect from >>the internet, temporarily disable the installed Antivirus program from >>real time monitoring of the system, and then install the update - >> >>For XP SP2 : >>http://www.microsoft.com/downloads/d...displaylang=en >> >>For XP SP1 : >>http://www.microsoft.com/downloads/d...displaylang=en >> >>REMEMBER to reenable the AV prior to connecting to the net. >> >> >>MowGreen [MVP 2003-2006] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>Don wrote: >> >> >>>Update KB905915 has failed to install repeatedly, showing the above error >>>code. Has anyone seen this before? Thanks. >> |
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#10
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Hi Charlie
that was also my problem ((ProgramFilesDir on D ![]() many thanks for your great help |
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