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#1
01-05-2006, 05:16 PM
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Scanning for updates never completes...
This situation started a couple of weeks ago... now trying to fix. Windows
Update scan (scanning for updates) never completes. AU is set to notify only. Below is a 'log' for the last attempt... ---- 2005-12-26 12:31:15 1780 d54 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2005-12-26 12:31:15 1780 d54 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2005-12-26 12:31:15 1780 d54 Misc = Module: C:\WINDOWS\system32\wuapi.dll 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: IUpdateServiceManager::AddService ----------- 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2005-12-26 12:31:15 1780 d54 COMAPI - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b 2005-12-26 12:31:15 1980 e78 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2005-12-26 12:31:15 1980 e78 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-12-26 12:31:15 1980 e78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2005-12-26 12:31:15 1980 e78 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} 2005-12-26 12:31:15 1780 d54 COMAPI - Added service, URL = http://update.microsoft.com/microsoftupdate/ 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: IUpdateServiceManager::RegisterServiceWithAU ----------- 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\system32\muweb.dll 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether self-update is required *********** 2005-12-26 12:31:16 1780 d54 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\System32\wuweb.dll 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether self-update is required *********** 2005-12-26 12:31:16 1780 d54 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No 2005-12-26 12:31:24 1780 d54 COMAPI ------------- 2005-12-26 12:31:24 1780 d54 COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate] 2005-12-26 12:31:24 1780 d54 COMAPI --------- 2005-12-26 12:31:24 1780 d54 COMAPI - Online = Yes; Ignore download priority = No 2005-12-26 12:31:24 1780 d54 COMAPI - Criteria = "IsInstalled=0 and IsHidden=1" 2005-12-26 12:31:24 1780 d54 COMAPI - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} 2005-12-26 12:31:24 1780 d54 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate] John 
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#2
01-05-2006, 05:16 PM
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Re: Scanning for updates never completes...
Does Automatic Updates say you have updates to install?
Scan for updates freezes or stops at 0% http://v4.windowsupdate.microsoft.com/troubleshoot/ Also try temporarily disabling your third-party firewall. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org JohnMF wrote: > This situation started a couple of weeks ago... now trying to fix. > Windows Update scan (scanning for updates) never completes. AU is set to > notify only. Below is a 'log' for the last attempt... <snip>
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#3
01-05-2006, 05:16 PM
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Re: Scanning for updates never completes...
Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer Tools>Internet Options>General You’ll see Delete Cookies, Delete files, Delete History NB: "Delete all offline content", will delete all files needed to browse the websites offline. Reboot and try Windows Update again. Suggestion 2:- The below links assist you in checking your system for parasites:- http://aumha.org/a/noads.htm http://inetexplorer.mvps.org/tshoot.html Please note that some malware may kill the internet connection when it is removed, the program on the link below will enable you to regain the internet connection. http://www.cexx.org/lspfix.htm Spyware Programs links:- www.lavasoftusa.com Ad-Aware www.security.kolla.de Spybot Suggestion 3:- Make sure you haven’t got anything blocking Windows Update like Nortons, Zonealarm etc Also make sure you don’t have a Web Accelerator working in the background such as NetZerio, HiSpeed, Speedband etc. Suggestion 4: If still receiving the error, then reinstall the Windows Update Engine http://download.windowsupdate.com/v6...gent20-x86.exe -- =========================== TaurArian [MS-MVP] 2005-2006 =========================== "JohnMF" <JohnMF@discussions.microsoft.com> wrote in message news:A558CD70-D029-44E2-B9D5-B60F9A4653B7@microsoft.com... > This situation started a couple of weeks ago... now trying to fix. Windows > Update scan (scanning for updates) never completes. AU is set to notify > only. Below is a 'log' for the last attempt... > ---- > 2005-12-26 12:31:15 1780 d54 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2005-12-26 12:31:15 1780 d54 Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2005-12-26 12:31:15 1780 d54 Misc = Module: C:\WINDOWS\system32\wuapi.dll > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: > IUpdateServiceManager::AddService ----------- > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2005-12-26 12:31:15 1780 d54 COMAPI - AuthorizationCabPath = > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > 2005-12-26 12:31:15 1980 e78 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2005-12-26 12:31:15 1980 e78 Misc = Process: C:\WINDOWS\system32\wuauclt.exe > 2005-12-26 12:31:15 1980 e78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll > 2005-12-26 12:31:15 1980 e78 DtaStor Update service properties: service > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} > 2005-12-26 12:31:15 1780 d54 COMAPI - Added service, URL = > http://update.microsoft.com/microsoftupdate/ > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: > IUpdateServiceManager::RegisterServiceWithAU ----------- > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\system32\muweb.dll > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether > self-update is required *********** > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\System32\wuweb.dll > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether > self-update is required *********** > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No > 2005-12-26 12:31:24 1780 d54 COMAPI ------------- > 2005-12-26 12:31:24 1780 d54 COMAPI -- START -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2005-12-26 12:31:24 1780 d54 COMAPI --------- > 2005-12-26 12:31:24 1780 d54 COMAPI - Online = Yes; Ignore download > priority = No > 2005-12-26 12:31:24 1780 d54 COMAPI - Criteria = "IsInstalled=0 and > IsHidden=1" > 2005-12-26 12:31:24 1780 d54 COMAPI - ServiceID = > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2005-12-26 12:31:24 1780 d54 COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > > John
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#4
01-05-2006, 05:16 PM
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Re: Scanning for updates never completes...
No... the scanning process never stops! for example... 20 minutes (a test)
later and it was still 'checking for updates'... have disabled all firewalls... no effect! John "PA Bear" wrote: > Does Automatic Updates say you have updates to install? > > Scan for updates freezes or stops at 0% > http://v4.windowsupdate.microsoft.com/troubleshoot/ > > Also try temporarily disabling your third-party firewall. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > > JohnMF wrote: > > This situation started a couple of weeks ago... now trying to fix. > > Windows Update scan (scanning for updates) never completes. AU is set to > > notify only. Below is a 'log' for the last attempt... > <snip> >
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#5
01-05-2006, 05:16 PM
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Re: Scanning for updates never completes...
I've tried all four suggestions.... there is NO change. The log file
simply sends the initial 'checking' request to MS and that's the end of any further log entries...... cleared everything, turned off everything..... nothing!!! Last successful 'update' according to update history was October 2005 (didn't realize there were no updates for two months) John "TaurArian [MS-MVP]" wrote: > Suggestion 1:- > Clearing Temporary Internet files, cookies and history in Internet Explorer > Tools>Internet Options>General > You’ll see Delete Cookies, Delete files, Delete History > NB: "Delete all offline content", will delete all files needed to browse the websites offline. > Reboot and try Windows Update again. > > Suggestion 2:- > The below links assist you in checking your system for parasites:- > http://aumha.org/a/noads.htm > http://inetexplorer.mvps.org/tshoot.html > Please note that some malware may kill the internet connection when it is removed, the program on > the link below will enable you to regain the internet connection. > http://www.cexx.org/lspfix.htm > > Spyware Programs links:- > www.lavasoftusa.com Ad-Aware > www.security.kolla.de Spybot > > Suggestion 3:- > Make sure you haven’t got anything blocking Windows Update like Nortons, Zonealarm etc > Also make sure you don’t have a Web Accelerator working in the background such as NetZerio, HiSpeed, > Speedband etc. > > Suggestion 4: > If still receiving the error, then reinstall the Windows Update Engine > http://download.windowsupdate.com/v6...gent20-x86.exe > > > -- > =========================== > TaurArian [MS-MVP] 2005-2006 > =========================== > > > "JohnMF" <JohnMF@discussions.microsoft.com> wrote in message > news:A558CD70-D029-44E2-B9D5-B60F9A4653B7@microsoft.com... > > This situation started a couple of weeks ago... now trying to fix. Windows > > Update scan (scanning for updates) never completes. AU is set to notify > > only. Below is a 'log' for the last attempt... > > ---- > > 2005-12-26 12:31:15 1780 d54 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:15 1780 d54 Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2005-12-26 12:31:15 1780 d54 Misc = Module: C:\WINDOWS\system32\wuapi.dll > > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: > > IUpdateServiceManager::AddService ----------- > > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = > > {7971f918-a847-4430-9279-4a52d1efe18d} > > 2005-12-26 12:31:15 1780 d54 COMAPI - AuthorizationCabPath = > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > > 2005-12-26 12:31:15 1980 e78 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:15 1980 e78 Misc = Process: C:\WINDOWS\system32\wuauclt.exe > > 2005-12-26 12:31:15 1980 e78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll > > 2005-12-26 12:31:15 1980 e78 DtaStor Update service properties: service > > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2005-12-26 12:31:15 1780 d54 COMAPI - Added service, URL = > > http://update.microsoft.com/microsoftupdate/ > > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: > > IUpdateServiceManager::RegisterServiceWithAU ----------- > > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = > > {7971f918-a847-4430-9279-4a52d1efe18d} > > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\system32\muweb.dll > > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether > > self-update is required *********** > > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No > > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\System32\wuweb.dll > > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether > > self-update is required *********** > > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > > 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > > 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No > > 2005-12-26 12:31:24 1780 d54 COMAPI ------------- > > 2005-12-26 12:31:24 1780 d54 COMAPI -- START -- COMAPI: Search [ClientId = > > MicrosoftUpdate] > > 2005-12-26 12:31:24 1780 d54 COMAPI --------- > > 2005-12-26 12:31:24 1780 d54 COMAPI - Online = Yes; Ignore download > > priority = No > > 2005-12-26 12:31:24 1780 d54 COMAPI - Criteria = "IsInstalled=0 and > > IsHidden=1" > > 2005-12-26 12:31:24 1780 d54 COMAPI - ServiceID = > > {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2005-12-26 12:31:24 1780 d54 COMAPI <<-- SUBMITTED -- COMAPI: Search > > [ClientId = MicrosoftUpdate] > > > > John > >
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#6
01-05-2006, 05:17 PM
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Re: Scanning for updates never completes...
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_R...:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/archive/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine.blogspot.com/ When all else fails, HijackThis v1.99.1 (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your log to http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert analysis, not here.** -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org JohnMF wrote: > No... the scanning process never stops! for example... 20 minutes (a > test) later and it was still 'checking for updates'... have disabled all > firewalls... no effect! > > John > > "PA Bear" wrote: > > > Does Automatic Updates say you have updates to install? > > > > Scan for updates freezes or stops at 0% > > http://v4.windowsupdate.microsoft.com/troubleshoot/ > > > > Also try temporarily disabling your third-party firewall. > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > > > > JohnMF wrote: > > > This situation started a couple of weeks ago... now trying to fix. > > > Windows Update scan (scanning for updates) never completes. AU is > > > set to notify only. Below is a 'log' for the last attempt... > > <snip>
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#7
01-05-2006, 05:17 PM
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Re: Scanning for updates never completes...
Checking over everything yesterday, I realized that after downloading and
reinstalling the Windows Update engine, as you suggested, that the program really didn't 're-install' the WU. It basically decompressed the files and then recognized the WU already existed and then said it was finished. It did not replace the old WU (same version, I believe). I could not find any entry in the 'Control Panel' for the WU so that I could remove the existing one. How do I manually remove the existing WU engine? thanks... John "TaurArian [MS-MVP]" wrote: > Suggestion 1:- > Clearing Temporary Internet files, cookies and history in Internet Explorer > Tools>Internet Options>General > You’ll see Delete Cookies, Delete files, Delete History > NB: "Delete all offline content", will delete all files needed to browse the websites offline. > Reboot and try Windows Update again. > > Suggestion 2:- > The below links assist you in checking your system for parasites:- > http://aumha.org/a/noads.htm > http://inetexplorer.mvps.org/tshoot.html > Please note that some malware may kill the internet connection when it is removed, the program on > the link below will enable you to regain the internet connection. > http://www.cexx.org/lspfix.htm > > Spyware Programs links:- > www.lavasoftusa.com Ad-Aware > www.security.kolla.de Spybot > > Suggestion 3:- > Make sure you haven’t got anything blocking Windows Update like Nortons, Zonealarm etc > Also make sure you don’t have a Web Accelerator working in the background such as NetZerio, HiSpeed, > Speedband etc. > > Suggestion 4: > If still receiving the error, then reinstall the Windows Update Engine > http://download.windowsupdate.com/v6...gent20-x86.exe > > > -- > =========================== > TaurArian [MS-MVP] 2005-2006 > =========================== > > > "JohnMF" <JohnMF@discussions.microsoft.com> wrote in message > news:A558CD70-D029-44E2-B9D5-B60F9A4653B7@microsoft.com... > > This situation started a couple of weeks ago... now trying to fix. Windows > > Update scan (scanning for updates) never completes. AU is set to notify > > only. Below is a 'log' for the last attempt... > > ---- > > 2005-12-26 12:31:15 1780 d54 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:15 1780 d54 Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2005-12-26 12:31:15 1780 d54 Misc = Module: C:\WINDOWS\system32\wuapi.dll > > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: > > IUpdateServiceManager::AddService ----------- > > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = > > {7971f918-a847-4430-9279-4a52d1efe18d} > > 2005-12-26 12:31:15 1780 d54 COMAPI - AuthorizationCabPath = > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > > 2005-12-26 12:31:15 1980 e78 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:15 1980 e78 Misc = Process: C:\WINDOWS\system32\wuauclt.exe > > 2005-12-26 12:31:15 1980 e78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll > > 2005-12-26 12:31:15 1980 e78 DtaStor Update service properties: service > > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2005-12-26 12:31:15 1780 d54 COMAPI - Added service, URL = > > http://update.microsoft.com/microsoftupdate/ > > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: > > IUpdateServiceManager::RegisterServiceWithAU ----------- > > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = > > {7971f918-a847-4430-9279-4a52d1efe18d} > > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\system32\muweb.dll > > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether > > self-update is required *********** > > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No > > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\System32\wuweb.dll > > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether > > self-update is required *********** > > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > > 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > > 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for > > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No > > 2005-12-26 12:31:24 1780 d54 COMAPI ------------- > > 2005-12-26 12:31:24 1780 d54 COMAPI -- START -- COMAPI: Search [ClientId = > > MicrosoftUpdate] > > 2005-12-26 12:31:24 1780 d54 COMAPI --------- > > 2005-12-26 12:31:24 1780 d54 COMAPI - Online = Yes; Ignore download > > priority = No > > 2005-12-26 12:31:24 1780 d54 COMAPI - Criteria = "IsInstalled=0 and > > IsHidden=1" > > 2005-12-26 12:31:24 1780 d54 COMAPI - ServiceID = > > {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2005-12-26 12:31:24 1780 d54 COMAPI <<-- SUBMITTED -- COMAPI: Search > > [ClientId = MicrosoftUpdate] > > > > John > >
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#8
01-05-2006, 05:17 PM
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Re: Scanning for updates never completes...
Run the exe with the command line switch /wuforce, example:
WindowsUpdateAgent20-x86.exe /wuforce If that doesn't help, maybe register the MSXML3.dll 1. Click Start. 2. Choose Run. 3. In the Run box, type: regsvr32 MSXML3.DLL Press okay If you get an error message : RegSvr32 LoadLibrary("MSMXL3.DLL") failed - the specified module could not be found. Download and install Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) http://www.microsoft.com/downloads/d...displaylang=en -- =========================== TaurArian [MS-MVP] 2005-2006 =========================== "JohnMF" <JohnMF@discussions.microsoft.com> wrote in message news:72B15C5E-80F3-437B-93CD-DF1EFA80BB27@microsoft.com... > Checking over everything yesterday, I realized that after downloading and > reinstalling the Windows Update engine, as you suggested, that the program > really didn't 're-install' the WU. It basically decompressed the files and > then recognized the WU already existed and then said it was finished. It did > not replace the old WU (same version, I believe). I could not find any entry > in the 'Control Panel' for the WU so that I could remove the existing one. > > How do I manually remove the existing WU engine? thanks... John > > "TaurArian [MS-MVP]" wrote: > >> Suggestion 1:- >> Clearing Temporary Internet files, cookies and history in Internet Explorer >> Tools>Internet Options>General >> You’ll see Delete Cookies, Delete files, Delete History >> NB: "Delete all offline content", will delete all files needed to browse the websites offline. >> Reboot and try Windows Update again. >> >> Suggestion 2:- >> The below links assist you in checking your system for parasites:- >> http://aumha.org/a/noads.htm >> http://inetexplorer.mvps.org/tshoot.html >> Please note that some malware may kill the internet connection when it is removed, the program on >> the link below will enable you to regain the internet connection. >> http://www.cexx.org/lspfix.htm >> >> Spyware Programs links:- >> www.lavasoftusa.com Ad-Aware >> www.security.kolla.de Spybot >> >> Suggestion 3:- >> Make sure you haven’t got anything blocking Windows Update like Nortons, Zonealarm etc >> Also make sure you don’t have a Web Accelerator working in the background such as NetZerio, >> HiSpeed, >> Speedband etc. >> >> Suggestion 4: >> If still receiving the error, then reinstall the Windows Update Engine >> http://download.windowsupdate.com/v6...gent20-x86.exe >> >> >> -- >> =========================== >> TaurArian [MS-MVP] 2005-2006 >> =========================== >> >> >> "JohnMF" <JohnMF@discussions.microsoft.com> wrote in message >> news:A558CD70-D029-44E2-B9D5-B60F9A4653B7@microsoft.com... >> > This situation started a couple of weeks ago... now trying to fix. Windows >> > Update scan (scanning for updates) never completes. AU is set to notify >> > only. Below is a 'log' for the last attempt... >> > ---- >> > 2005-12-26 12:31:15 1780 d54 Misc =========== Logging initialized (build: >> > 5.8.0.2469, tz: -0800) =========== >> > 2005-12-26 12:31:15 1780 d54 Misc = Process: C:\Program Files\Internet >> > Explorer\iexplore.exe >> > 2005-12-26 12:31:15 1780 d54 Misc = Module: C:\WINDOWS\system32\wuapi.dll >> > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: >> > IUpdateServiceManager::AddService ----------- >> > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = >> > {7971f918-a847-4430-9279-4a52d1efe18d} >> > 2005-12-26 12:31:15 1780 d54 COMAPI - AuthorizationCabPath = >> > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b >> > 2005-12-26 12:31:15 1980 e78 Misc =========== Logging initialized (build: >> > 5.8.0.2469, tz: -0800) =========== >> > 2005-12-26 12:31:15 1980 e78 Misc = Process: C:\WINDOWS\system32\wuauclt.exe >> > 2005-12-26 12:31:15 1980 e78 Misc = Module: C:\WINDOWS\system32\wuaueng.dll >> > 2005-12-26 12:31:15 1980 e78 DtaStor Update service properties: service >> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} >> > 2005-12-26 12:31:15 1780 d54 COMAPI - Added service, URL = >> > http://update.microsoft.com/microsoftupdate/ >> > 2005-12-26 12:31:15 1780 d54 COMAPI ----------- COMAPI: >> > IUpdateServiceManager::RegisterServiceWithAU ----------- >> > 2005-12-26 12:31:15 1780 d54 COMAPI - ServiceId = >> > {7971f918-a847-4430-9279-4a52d1efe18d} >> > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: >> > 5.8.0.2469, tz: -0800) =========== >> > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet >> > Explorer\iexplore.exe >> > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\system32\muweb.dll >> > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether >> > self-update is required *********** >> > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: >> > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version >> > = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No >> > 2005-12-26 12:31:16 1780 d54 Misc =========== Logging initialized (build: >> > 5.8.0.2469, tz: -0800) =========== >> > 2005-12-26 12:31:16 1780 d54 Misc = Process: C:\Program Files\Internet >> > Explorer\iexplore.exe >> > 2005-12-26 12:31:16 1780 d54 Misc = Module: C:\WINDOWS\System32\wuweb.dll >> > 2005-12-26 12:31:16 1780 d54 Setup *********** Setup: Checking whether >> > self-update is required *********** >> > 2005-12-26 12:31:16 1780 d54 Setup * Inf file: >> > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = >> > 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version >> > = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required >> > version = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = >> > 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup Update NOT required for >> > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version >> > = 5.8.0.2469 >> > 2005-12-26 12:31:16 1780 d54 Setup * IsUpdateRequired = No >> > 2005-12-26 12:31:24 1780 d54 COMAPI ------------- >> > 2005-12-26 12:31:24 1780 d54 COMAPI -- START -- COMAPI: Search [ClientId = >> > MicrosoftUpdate] >> > 2005-12-26 12:31:24 1780 d54 COMAPI --------- >> > 2005-12-26 12:31:24 1780 d54 COMAPI - Online = Yes; Ignore download >> > priority = No >> > 2005-12-26 12:31:24 1780 d54 COMAPI - Criteria = "IsInstalled=0 and >> > IsHidden=1" >> > 2005-12-26 12:31:24 1780 d54 COMAPI - ServiceID = >> > {7971F918-A847-4430-9279-4A52D1EFE18D} >> > 2005-12-26 12:31:24 1780 d54 COMAPI <<-- SUBMITTED -- COMAPI: Search >> > [ClientId = MicrosoftUpdate] >> > >> > John >> >>
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