XP SP2 - Failure - reboots upon restart

I have not been able to upgrade my home machine to SP2. It seems to install
fine, but upon restart it reboots as it tries to come up. If I go to safe
mode, I can get it to boot and to uninstall SP2, which is what I have done a
few times now over the year (hoping that more info would become available).
I have found a few articles in the knowledge base, one involving a specific
scanner driver which I do not have, and the other involving a certian
Pentium/motherboard, which I also do not have.

I have updated all of the drivers I use, and in general looked over the
system and startup programs for somthing amiss, but have not located any
issues.

Questions:
1. Any suggestions?
2. Any log created upon the failed startup that would lead me to suspect a
specific driver, etc.

Thanks for any advice..

Ross

1. Uninstall SP2 (if installed) via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default...xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

RossS wrote:
> I have not been able to upgrade my home machine to SP2. It seems to
> install fine, but upon restart it reboots as it tries to come up. If I
> go to safe mode, I can get it to boot and to uninstall SP2, which is what
> I have done a few times now over the year (hoping that more info would
> become available). I have found a few articles in the knowledge base, one
> involving a specific scanner driver which I do not have, and the other
> involving a certian Pentium/motherboard, which I also do not have.
>
> I have updated all of the drivers I use, and in general looked over the
> system and startup programs for somthing amiss, but have not located any
> issues.
>
> Questions:
> 1. Any suggestions?
> 2. Any log created upon the failed startup that would lead me to suspect a
> specific driver, etc.
>
> Thanks for any advice..
>
> Ross

I ran a scan and it showed that most of the updates were failure, there were
a lot of red x marks. I don't know how to fix them. I need help bad!
t

"RossS" wrote:

> I have not been able to upgrade my home machine to SP2. It seems to install
> fine, but upon restart it reboots as it tries to come up. If I go to safe
> mode, I can get it to boot and to uninstall SP2, which is what I have done a
> few times now over the year (hoping that more info would become available).
> I have found a few articles in the knowledge base, one involving a specific
> scanner driver which I do not have, and the other involving a certian
> Pentium/motherboard, which I also do not have.
>
> I have updated all of the drivers I use, and in general looked over the
> system and startup programs for somthing amiss, but have not located any
> issues.
>
> Questions:
> 1. Any suggestions?
> 2. Any log created upon the failed startup that would lead me to suspect a
> specific driver, etc.
>
> Thanks for any advice..
>
> Ross

Please begin your own thread here, Fran.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

fran wrote:
> I ran a scan and it showed that most of the updates were failure, there
> were a lot of red x marks. I don't know how to fix them. I need help bad!
<snip>

sorry if I did something wrong, I don't now what making my own thread is.
Don't kinow how to reboot, aganin sorry and happy new year

"PA Bear" wrote:

> Please begin your own thread here, Fran.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> fran wrote:
> > I ran a scan and it showed that most of the updates were failure, there
> > were a lot of red x marks. I don't know how to fix them. I need help bad!
> <snip>
>
>

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi*croso....windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/....windowsupdate

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

fran wrote:
> sorry if I did something wrong, I don't now what making my own thread is.
> Don't kinow how to reboot, aganin sorry and happy new year
>
> "PA Bear" wrote:
> > Please begin your own thread here, Fran.
> > --
> > fran wrote:
> > > I ran a scan and it showed that most of the updates were failure,
> > > there were a lot of red x marks. I don't know how to fix them. I
> > > need help bad! <snip>