I have been attempting to update XP home edition, but it keeps giving me an
error (
Error number: 0x8DDD0002) saying I need to be an admin??!!! I'm the only
one who uses this PC and I am not the admin, even though the User Accounts
control pannel applet says I am???!!!???

I need one of two solutions here:
1) A way to force the site to acknowlede that I AM AN ADMIN!
or
2) A way to promote myself to the admin level.

In case it helps (I doubt it), here's the windowsupdate.log file for my
recent "attempts":
2005-12-27 18:41:42 2604 a30 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-12-27 18:41:42 2604 a30 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-12-27 18:41:42 2604 a30 Misc = Module: C:\WINDOWS\system32\wuweb.dll
2005-12-27 18:41:42 2604 a30 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
error 0x80070005
2005-12-27 18:46:31-0500 956 3ac Out of proc datastore is shutting down
2005-12-27 18:46:32-0500 956 3ac Out of proc datastore is now inactive
2005-12-27 18:55:58-0500 800 324 Service received SERVICE_CONTROL_STOP
control
2005-12-27 18:55:58-0500 800 78c Exiting Service Main
2005-12-27 18:55:59-0500 3736 e9c Trying to make out of proc datastore active
2005-12-27 18:56:00-0500 3736 e9c Out of proc datastore is now active
2005-12-27 18:56:00-0500 3736 e9c Out of proc datastore is shutting down
2005-12-27 18:56:00-0500 800 78c WUAUENG ServiceMain exits. Exit code is
0x240001
2005-12-27 18:56:02-0500 3736 e9c Out of proc datastore is now inactive
2005-12-27 18:56:02-0500 3724 e90 ChangeServiceConfig for wuauserv succeeded
2005-12-27 18:59:04-0500 800 ff8 Service Main starts
2005-12-27 18:59:04-0500 800 ff8 Using BatchFlushAge = 28081.
2005-12-27 18:59:04-0500 800 ff8 Using SamplingValue = 422.
2005-12-27 18:59:04-0500 800 ff8 Successfully loaded event namespace
dictionary.
2005-12-27 18:59:04-0500 800 ff8 Successfully loaded client event namespace
descriptor.
2005-12-27 18:59:04-0500 800 ff8 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g.
2005-12-27 18:59:04-0500 800 ff8 Successfully initialized NT event logger.
2005-12-27 18:59:04-0500 800 ff8 Successfully initialized event uploader 0.
2005-12-27 18:59:04-0500 800 ff8 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{873E79 0C-9907-40D0-8456-A7E656527F09}.bin for writing.
2005-12-27 18:59:04-0500 800 ff8 Successfully initialized event uploader 1.
2005-12-27 18:59:04-0500 800 ff8 WU client with version 5.4.3790.2182
successfully initialized
2005-12-27 18:59:04-0500 800 ff8 Service status is now SERVICE_RUNNING
2005-12-27 18:59:04-0500 800 ff8 Cleared the proxy cache.
2005-12-27 18:59:05-0500 188 764 Trying to make out of proc datastore active
2005-12-27 18:59:05-0500 188 764 Out of proc datastore is now active
2005-12-27 18:59:05-0500 800 b4 Client Call Recorder finished delayed
initialization
2005-12-27 18:59:05-0500 800 274 WU client succeeds
CClientCallRecorder::EnumerateService
2005-12-27 18:59:08-0500 800 274 WU client succeeds
CClientCallRecorder::EnumerateService
2005-12-27 18:59:17 3928 f5c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-12-27 18:59:17 3928 f5c Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-12-27 18:59:17 3928 f5c Misc = Module: C:\WINDOWS\system32\wuweb.dll
2005-12-27 18:59:17 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
error 0x80070005
2005-12-27 18:59:49-0500 800 ff8 start delayed initialization of WU client
2005-12-27 18:59:49-0500 800 ff8 Setting AU scheduled install time to
2005-12-28 01:00:00
2005-12-27 18:59:49-0500 800 ff8 AU finished delayed initialization
2005-12-27 19:03:50-0500 800 b4 WU client succeeds
CClientCallRecorder::EnumerateService
2005-12-27 19:03:56 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
error 0x80070005
2005-12-27 19:04:21-0500 800 280 WU client succeeds
CClientCallRecorder::EnumerateService
2005-12-27 19:04:23-0500 800 280 WU client succeeds
CClientCallRecorder::EnumerateService
2005-12-27 19:04:28 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
error 0x80070005

In news7962D24-4BA2-41E2-ACD8-1D8CA4413BC2@microsoft.com,
Wm. R. Taylor <WmRTaylor@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> I have been attempting to update XP home edition, but it keeps giving
> me an
> error (
> Error number: 0x8DDD0002) saying I need to be an admin??!!! I'm the
> only
> one who uses this PC and I am not the admin, even though the User
> Accounts
> control pannel applet says I am???!!!???

I'm not going to be able to give you an answer likely but could you do me a
favor?

Start > run > type "services.msc" without the quotes > hit enter button

Is the COM+ Event System running? Are both the COM+ services set to manual
and not to disabled? On failure they're set to restart? Anything in the
event log? (eventvwr.msc)

I'm following up on a strange tangent I seem to actually have notes for from
almost 3 years ago. I was reading those just a few minutes ago actually and
then stumbled across this post. I wish I'd followed up on it then but at
that point it wasn't common, more pressing issues - Blaster was being a pig
still for instance and that's where my notes leave off on that section - but
if you don't mind answering those than I might have an answer for you if no
one else does.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

Reply @ bottom

"Galen" wrote:

> In news7962D24-4BA2-41E2-ACD8-1D8CA4413BC2@microsoft.com,
> Wm. R. Taylor <WmRTaylor@discussions.microsoft.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > I have been attempting to update XP home edition, but it keeps giving
> > me an
> > error (
> > Error number: 0x8DDD0002) saying I need to be an admin??!!! I'm the
> > only
> > one who uses this PC and I am not the admin, even though the User
> > Accounts
> > control pannel applet says I am???!!!???
>
> I'm not going to be able to give you an answer likely but could you do me a
> favor?
>
> Start > run > type "services.msc" without the quotes > hit enter button
>
> Is the COM+ Event System running? Are both the COM+ services set to manual
> and not to disabled? On failure they're set to restart? Anything in the
> event log? (eventvwr.msc)
> snip.

I have the Component Services application running. The COM+ Event System
service was running, but not the COM+ System Application. I have started the
System Application and tried to get updates... same results. BTW, both COM+
services are manual startups.

I checked the event logs, but nothing out of the ordinary appears. At
least, no mention of any update failures. Anything specific I should look
for?

You receive an "Administrators only" error message when you try to visit the Windows Update Web site
or the Microsoft Update Web site
http://support.microsoft.com/kb/316524/
Error number: 0x8DDD0002
To install items from Windows Update, you must be logged on as an administrator or a member of the
Administrators group. If your computer is connected to a network, network policy settings may also
prevent you from completing this procedure.
You receive this message even though you are already logged on as an administrator or a member of
the Administrators group.

Error 0x8DDD0002 – incorrect permissions for the %windir%\softwaredistribution folder. Possible fix:
Reset the permission on the softwaredistribution folder

WinXP Pro :-
1. Open windows explorer, locate c:\windows\softwaredistribution folder.
2. Right-click on the folder, choose properties. Click on the security tab.
3. Make sure Administrators and System have full control.
4. Click on the advanced button and put a checkmark in "Replace permissions entries on..."
5. Click on the owner tab, select Administrators and check "Replace owner on subcontainers and
objects."
6. Now make sure "automatic updates" and "BITS" services are started. If they are not started, then
start them.
7. Try WU again.

WinXP Home you must boot into safe mode and login as administrator and then perform the above steps
1 – 7.

This error message may occur if you have insufficient permissions to the Windows Update registry
keys. The WindowsUpdate.log file will also read errors 0x80070005 and 0x80080005.
http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
When searching for available updates on the Windows Update site, you see the 0x800A01AD error while
looking for updates
Problem description
This error message may occur if you have insufficient permissions to the Windows Update registry
keys. The WindowsUpdate.log file will also read errors 0x80070005 and 0x80080005.
Applicable operating systems, Windows XP Windows Server 2003
Resolutions
1. Check permissions on the Windows Update registry key
Click Start.
Choose Run.
In the Run box, type REGEDIT.
Click OK. The Registry Editor opens.
*WARNING*
Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your
operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of
Registry Editor can be solved. Use Registry Editor at your own risk.
Navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control and Read
permissions. NOTE: In certain instances, these check boxes are grayed out. Ensure all accounts have
appropriate permissions.
Click Apply.
Click OK.
Close the Registry Editor.
Restart the system.



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"Wm. R. Taylor" <WmRTaylor@discussions.microsoft.com> wrote in message
news7962D24-4BA2-41E2-ACD8-1D8CA4413BC2@microsoft.com...
>I have been attempting to update XP home edition, but it keeps giving me an
> error (
> Error number: 0x8DDD0002) saying I need to be an admin??!!! I'm the only
> one who uses this PC and I am not the admin, even though the User Accounts
> control pannel applet says I am???!!!???
>
> I need one of two solutions here:
> 1) A way to force the site to acknowlede that I AM AN ADMIN!
> or
> 2) A way to promote myself to the admin level.
>
> In case it helps (I doubt it), here's the windowsupdate.log file for my
> recent "attempts":
> 2005-12-27 18:41:42 2604 a30 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0500) ===========
> 2005-12-27 18:41:42 2604 a30 Misc = Process: C:\Program Files\Internet
> Explorer\IEXPLORE.EXE
> 2005-12-27 18:41:42 2604 a30 Misc = Module: C:\WINDOWS\system32\wuweb.dll
> 2005-12-27 18:41:42 2604 a30 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
> 2005-12-27 18:46:31-0500 956 3ac Out of proc datastore is shutting down
> 2005-12-27 18:46:32-0500 956 3ac Out of proc datastore is now inactive
> 2005-12-27 18:55:58-0500 800 324 Service received SERVICE_CONTROL_STOP
> control
> 2005-12-27 18:55:58-0500 800 78c Exiting Service Main
> 2005-12-27 18:55:59-0500 3736 e9c Trying to make out of proc datastore active
> 2005-12-27 18:56:00-0500 3736 e9c Out of proc datastore is now active
> 2005-12-27 18:56:00-0500 3736 e9c Out of proc datastore is shutting down
> 2005-12-27 18:56:00-0500 800 78c WUAUENG ServiceMain exits. Exit code is
> 0x240001
> 2005-12-27 18:56:02-0500 3736 e9c Out of proc datastore is now inactive
> 2005-12-27 18:56:02-0500 3724 e90 ChangeServiceConfig for wuauserv succeeded
> 2005-12-27 18:59:04-0500 800 ff8 Service Main starts
> 2005-12-27 18:59:04-0500 800 ff8 Using BatchFlushAge = 28081.
> 2005-12-27 18:59:04-0500 800 ff8 Using SamplingValue = 422.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully loaded event namespace
> dictionary.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully loaded client event namespace
> descriptor.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized local event
> logger. Events will be logged at
> C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized NT event logger.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized event uploader 0.
> 2005-12-27 18:59:04-0500 800 ff8 Reopened existing event cache file at
> C:\WINDOWS\SoftwareDistribution\EventCache\{873E79 0C-9907-40D0-8456-A7E656527F09}.bin for writing.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized event uploader 1.
> 2005-12-27 18:59:04-0500 800 ff8 WU client with version 5.4.3790.2182
> successfully initialized
> 2005-12-27 18:59:04-0500 800 ff8 Service status is now SERVICE_RUNNING
> 2005-12-27 18:59:04-0500 800 ff8 Cleared the proxy cache.
> 2005-12-27 18:59:05-0500 188 764 Trying to make out of proc datastore active
> 2005-12-27 18:59:05-0500 188 764 Out of proc datastore is now active
> 2005-12-27 18:59:05-0500 800 b4 Client Call Recorder finished delayed
> initialization
> 2005-12-27 18:59:05-0500 800 274 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 18:59:08-0500 800 274 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 18:59:17 3928 f5c Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0500) ===========
> 2005-12-27 18:59:17 3928 f5c Misc = Process: C:\Program Files\Internet
> Explorer\IEXPLORE.EXE
> 2005-12-27 18:59:17 3928 f5c Misc = Module: C:\WINDOWS\system32\wuweb.dll
> 2005-12-27 18:59:17 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
> 2005-12-27 18:59:49-0500 800 ff8 start delayed initialization of WU client
> 2005-12-27 18:59:49-0500 800 ff8 Setting AU scheduled install time to
> 2005-12-28 01:00:00
> 2005-12-27 18:59:49-0500 800 ff8 AU finished delayed initialization
> 2005-12-27 19:03:50-0500 800 b4 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 19:03:56 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
> 2005-12-27 19:04:21-0500 800 280 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 19:04:23-0500 800 280 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 19:04:28 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
>
>

In news:67E6E5E7-46AC-4E7C-89A2-F6ED0977E810@microsoft.com,
Wm. R. Taylor <WmRTaylor@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> Reply @ bottom
>
> "Galen" wrote:
>
>> In news7962D24-4BA2-41E2-ACD8-1D8CA4413BC2@microsoft.com,
>> Wm. R. Taylor <WmRTaylor@discussions.microsoft.com> had this to say:
>>
>> My reply is at the bottom of your sent message:
>>
>>> I have been attempting to update XP home edition, but it keeps
>>> giving me an
>>> error (
>>> Error number: 0x8DDD0002) saying I need to be an admin??!!! I'm the
>>> only
>>> one who uses this PC and I am not the admin, even though the User
>>> Accounts
>>> control pannel applet says I am???!!!???
>>
>> I'm not going to be able to give you an answer likely but could you
>> do me a favor?
>>
>> Start > run > type "services.msc" without the quotes > hit enter
>> button
>>
>> Is the COM+ Event System running? Are both the COM+ services set to
>> manual and not to disabled? On failure they're set to restart?
>> Anything in the event log? (eventvwr.msc)
>> snip.
>
> I have the Component Services application running. The COM+ Event
> System service was running, but not the COM+ System Application. I
> have started the System Application and tried to get updates... same
> results. BTW, both COM+ services are manual startups.
>
> I checked the event logs, but nothing out of the ordinary appears. At
> least, no mention of any update failures. Anything specific I should
> look for?

Nope, that was perfect. Thank you much. I'd tend to suspect it's permissions
and that you'll want to follow TaurArian's second set of advice.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

<Reply @ bottom>

"TaurArian [MS-MVP]" wrote:

> You receive an "Administrators only" error message when you try to visit the Windows Update Web site
> or the Microsoft Update Web site
> http://support.microsoft.com/kb/316524/
> Error number: 0x8DDD0002
> To install items from Windows Update, you must be logged on as an administrator or a member of the
> Administrators group. If your computer is connected to a network, network policy settings may also
> prevent you from completing this procedure.
> You receive this message even though you are already logged on as an administrator or a member of
> the Administrators group.
>
> Error 0x8DDD0002 – incorrect permissions for the %windir%\softwaredistribution folder. Possible fix:
> Reset the permission on the softwaredistribution folder
>
> WinXP Pro :-
> 1. Open windows explorer, locate c:\windows\softwaredistribution folder.
> 2. Right-click on the folder, choose properties. Click on the security tab.
> 3. Make sure Administrators and System have full control.
> 4. Click on the advanced button and put a checkmark in "Replace permissions entries on..."
> 5. Click on the owner tab, select Administrators and check "Replace owner on subcontainers and
> objects."
> 6. Now make sure "automatic updates" and "BITS" services are started. If they are not started, then
> start them.
> 7. Try WU again.
>
> WinXP Home you must boot into safe mode and login as administrator and then perform the above steps
> 1 – 7.
>
> snip <

I logged in as admin in safe mode, but the settings for the folder didn't
stick. I did make sure that "BITS" and Automatic Updates were on and set
their starts to automatic. That didn't help, but, on a hunch I found what
may have been the problem.

My firewall (Zone Alarm Pro) had the progam permitted to act as a client,
but not a server. When I reset the permissions to act as server, then I
retried and got a different error. I ran regprocsvr32, something that
registered some .DLL files, and retried updates.

WE HAVE UPDATES!

$#@!!? *&^%<>? +-)*&!@#!@!!

Just when I thought I was able to get the updates, the most important one
fails to install! (KB898461) I have downloaded the install program, but when
I run it all I get is "Access Denied" and "Installation did not complete."
This time it's not the firewall causing the problem.

Now I'm questioning the true value of autoupdating. If I can't install this
one update, there's no point in using it anymore, and I might just change
microsoft's websites from trusted to blacklisted!

Oh, here's the log of the recent attempts to install:

[KB898461.log]
7.951:
================================================== ==============================
7.951: 2005/06/28 22:38:38.756 (local)
7.951:
C:\WINDOWS\SoftwareDistribution\Download\e8f0bcd92 171c9af9c66928b3a749cec\update\update.exe (version 6.1.22.4)
7.951: Failed To Enable SE_SHUTDOWN_PRIVILEGE
7.991: Hotfix started with following command line: -q -z -er
/ParentInfo:973e607b5ea9ad44adc90503e9f794ff
10.755: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
10.755: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
10.755: DoInstallation: CleanPFR failed: 0x2
10.806: SetProductTypes: InfProductBuildType=BuildType.IC
10.826: SetAltOsLoaderPath: No section uses DirId 65701; done.
10.946: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update_SP2GDR.inf failed
10.946: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB898461$
10.966: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
11.036: BuildCabinetManifest: update.url absent
11.186: Starting AnalyzeComponents
11.196: AnalyzePhaseZero used 0 ticks
11.196: No c:\windows\INF\updtblk.inf file.
11.196: OEM file scan used 0 ticks
11.196: AnalyzePhaseOne: used 0 ticks
11.196: AnalyzeComponents: Hotpatch analysis disabled; skipping.
11.196: AnalyzeComponents: Hotpatching is disabled.
11.196: FindFirstFile c:\windows\$hf_mig$\*.*
11.677: AnalyzeForBranching used 0 ticks.
11.957: AnalyzePhaseTwo used 280 ticks
11.957: AnalyzePhaseThree used 0 ticks
11.957: AnalyzePhaseFive used 0 ticks
11.957: AnalyzePhaseSix used 0 ticks
11.957: AnalyzeComponents used 761 ticks
11.957: Downloading 0 files
11.957: bPatchMode = FALSE
11.957: Inventory complete: ReturnStatus=0, 1011 ticks
11.957: Num Ticks for invent : 1011
11.967: VerifySize: Unable to verify size: Source = NULL:
c:\windows\inf\HFX1909.tmp
12.027: Copied file: c:\windows\inf\branches.inf
17.315: Allocation size of drive C: is 4096 bytes, free space = 31515791360
bytes
17.365: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
17.365: Drive C: free 30055MB req: 17MB w/uninstall: NOT CALCULATED.
17.365: CabinetBuild complete
17.365: Num Ticks for Cabinet build : 5408
17.365: DynamicStrings section not defined or empty.
17.365: FileInUse:: need to restart already, turn off
18.366: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
18.647: Num Ticks for Backup : 1282
18.877: Num Ticks for creating uninst inf : 230
18.887: Registering Uninstall Program for -> KB898461, KB898461 , 0x0
18.937: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
18.977: System Restore Point set.
19.107: Copied file: C:\WINDOWS\system32\spmsg.dll
19.117: PFE2: Not avoiding Per File Exceptions.
19.148: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB898461.cat with error 0x57
19.358: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update_SP2QFE.inf -> c:\windows\$hf_mig$\KB898461\update\update_SP2QFE. inf.
19.428: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\spuninst.exe -> c:\windows\$hf_mig$\KB898461\spuninst.exe.
19.438: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\spmsg.dll -> c:\windows\$hf_mig$\KB898461\spmsg.dll.
19.468: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\spcustom.dll -> c:\windows\$hf_mig$\KB898461\update\spcustom.dll.
19.508: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\KB898461.CAT -> c:\windows\$hf_mig$\KB898461\update\KB898461.CAT.
19.638: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update.exe -> c:\windows\$hf_mig$\KB898461\update\update.exe.
19.688: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\updspapi.dll -> c:\windows\$hf_mig$\KB898461\update\updspapi.dll.
19.688: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update.ver -> c:\windows\$hf_mig$\KB898461\update\update.ver.
19.698: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\updatebr.inf -> c:\windows\$hf_mig$\KB898461\update\updatebr.inf.
19.718: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\eula.txt -> c:\windows\$hf_mig$\KB898461\update\eula.txt.
19.718: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\branches.inf -> c:\windows\$hf_mig$\KB898461\update\branches.inf.
19.808: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref
19.939: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spuninst.exe.ref
20.039: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spupdsvc.exe.ref
20.169: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spcustom.dll.ref
20.189: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\update.exe.ref
20.479: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\updspapi.dll.ref
20.670: Copied file: c:\windows\$hf_mig$\KB898461\spmsg.dll
20.700: Copied file: c:\windows\$hf_mig$\KB898461\spuninst.exe
20.770: Copied file: c:\windows\$hf_mig$\KB898461\spupdsvc.exe
20.830: Copied file: c:\windows\$hf_mig$\KB898461\update\spcustom.dll
20.890: Copied file: c:\windows\$hf_mig$\KB898461\update\update.exe
21.080: Copied file: c:\windows\$hf_mig$\KB898461\update\updspapi.dll
21.170: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\
21.170: Num Ticks for Copying files : 2293
21.180: Num Ticks for Reg update and deleting 0 size files : 10
24.976: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
25.016: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
2.353:
================================================== ==============================
2.353: 2005/12/28 21:38:14.534 (local)
2.353:
C:\WINDOWS\SoftwareDistribution\Download\126638ad8 0a740243aeee66683d803a7\update\update.exe (version 6.1.22.4)
2.353: Failed To Enable SE_SHUTDOWN_PRIVILEGE
2.363: Hotfix started with following command line: -q -z -er
/ParentInfo:b7f6ffbb77182e4a95d037aa76e3d8a6
4.086: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
4.086: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
4.086: DoInstallation: CleanPFR failed: 0x2
4.136: SetProductTypes: InfProductBuildType=BuildType.IC
4.176: SetAltOsLoaderPath: No section uses DirId 65701; done.
4.266: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\update_SP2GDR.inf failed
4.266: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB898461$
4.266: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
4.336: BuildCabinetManifest: update.url absent
4.356: Starting AnalyzeComponents
4.356: AnalyzePhaseZero used 0 ticks
4.356: No c:\windows\INF\updtblk.inf file.
4.386: OEM file scan used 30 ticks
5.187: AnalyzePhaseOne: used 831 ticks
5.187: AnalyzeComponents: Hotpatch analysis disabled; skipping.
5.187: AnalyzeComponents: Hotpatching is disabled.
5.187: FindFirstFile c:\windows\$hf_mig$\*.*
5.738: AnalyzeForBranching used 0 ticks.
5.738: AnalyzePhaseTwo used 0 ticks
5.738: AnalyzePhaseThree used 0 ticks
5.738: AnalyzePhaseFive used 0 ticks
5.738: AnalyzePhaseSix used 0 ticks
5.738: AnalyzeComponents used 1382 ticks
5.738: Downloading 0 files
5.738: bPatchMode = FALSE
5.738: Inventory complete: ReturnStatus=0, 1472 ticks
5.738: Num Ticks for invent : 1472
5.768: VerifySize: Unable to verify size: Source = NULL:
c:\windows\inf\HFX9F.tmp
5.868: Copied file: c:\windows\inf\branches.inf
14.721: Allocation size of drive C: is 4096 bytes, free space = 29124333568
bytes
14.801: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
14.801: Drive C: free 27775MB req: 5MB w/uninstall: NOT CALCULATED.
14.801: CabinetBuild complete
14.801: Num Ticks for Cabinet build : 9063
14.801: DynamicStrings section not defined or empty.
14.821: FileInUse:: need to restart already, turn off
15.823: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
16.784: Num Ticks for Backup : 1983
17.014: Num Ticks for creating uninst inf : 230
17.024: Registering Uninstall Program for -> KB898461, KB898461 , 0x0
17.365: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
17.435: System Restore Point set.
17.645: Copied file: C:\WINDOWS\system32\spmsg.dll
17.645: PFE2: Not avoiding Per File Exceptions.
17.715: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB898461.cat with error 0x57
17.886: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\update_SP2QFE.inf -> c:\windows\$hf_mig$\KB898461\update\update_SP2QFE. inf.
17.936: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\spuninst.exe -> c:\windows\$hf_mig$\KB898461\spuninst.exe.
18.026: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\spmsg.dll -> c:\windows\$hf_mig$\KB898461\spmsg.dll.
18.126: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\spcustom.dll -> c:\windows\$hf_mig$\KB898461\update\spcustom.dll.
18.276: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\KB898461.CAT -> c:\windows\$hf_mig$\KB898461\update\KB898461.CAT.
18.476: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\update.exe -> c:\windows\$hf_mig$\KB898461\update\update.exe.
18.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\updspapi.dll -> c:\windows\$hf_mig$\KB898461\update\updspapi.dll.
18.637: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\update.ver -> c:\windows\$hf_mig$\KB898461\update\update.ver.
18.647: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\updatebr.inf -> c:\windows\$hf_mig$\KB898461\update\updatebr.inf.
18.677: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\eula.txt -> c:\windows\$hf_mig$\KB898461\update\eula.txt.
18.677: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\branches.inf -> c:\windows\$hf_mig$\KB898461\update\branches.inf.
18.707: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\
18.707: Num Ticks for Copying files : 1693
18.737: Num Ticks for Reg update and deleting 0 size files : 30
25.517: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
25.557: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

"Wm. R. Taylor" <WmRTaylor@discussions.microsoft.com> wrote in message
news:A133753B-4D6B-463C-9F56-58E0A55D80F2@microsoft.com...
> $#@!!? *&^%<>? +-)*&!@#!@!!
>
> Just when I thought I was able to get the updates, the most important one
> fails to install! (KB898461) I have downloaded the install program, but when
> I run it all I get is "Access Denied" and "Installation did not complete."


I see no sign of those symptoms in your log.

Comparing your log with mine I see an essential difference starts here:


> 18.677: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\branches.inf ->
> c:\windows\$hf_mig$\KB898461\update\branches.inf.
> 18.707: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\


E.g., between those two log entries is where I see the update copies
being done.


FWIW since you have downloaded the update and are trying to install it
manually I would also try its /verbose option.

Alternatively, since the file attributes of branches.inf has in the past
been found to cause problem symptoms such as yours you could
try checking that first.

If neither of those ideas seem to help I would try using my
RegMon and FileMon technique of supplementing the install log
trace.


Good luck

Robert Aldwinckle
---

"Robert Aldwinckle" wrote:

> "Wm. R. Taylor" <WmRTaylor@discussions.microsoft.com> wrote in message
> news:A133753B-4D6B-463C-9F56-58E0A55D80F2@microsoft.com...
> > $#@!!? *&^%<>? +-)*&!@#!@!!
> >
> > Just when I thought I was able to get the updates, the most important one
> > fails to install! (KB898461) I have downloaded the install program, but when
> > I run it all I get is "Access Denied" and "Installation did not complete."
>
>
> I see no sign of those symptoms in your log.
>
> Comparing your log with mine I see an essential difference starts here:
>
>
> > 18.677: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\update\branches.inf ->
> > c:\windows\$hf_mig$\KB898461\update\branches.inf.
> > 18.707: DoInstallation: Installing assemblies with source root path:
> > c:\windows\softwaredistribution\download\126638ad8 0a740243aeee66683d803a7\
>
>
> E.g., between those two log entries is where I see the update copies
> being done.
>
>
> FWIW since you have downloaded the update and are trying to install it
> manually I would also try its /verbose option.
>
> Alternatively, since the file attributes of branches.inf has in the past
> been found to cause problem symptoms such as yours you could
> try checking that first.
>
> If neither of those ideas seem to help I would try using my
> RegMon and FileMon technique of supplementing the install log
> trace.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

I'm still getting "Access is denied" on the manual updates, and the
autoupdates are still failling. I went into safemode as admin and was able
to change the SoftwareDistribution directory for full control. The registry
permissions, I'm not sure about.

I managed to get full control for the administrators for the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate
key, but for SYSTEM the boxes were all greyed out. The permissions for this
key were inherited from the parent MACHINE\SOFTWARE.

I found the branches.inf file for the new installer (KB898461):

[Version]
Signature="$Windows NT$"
FileVersion=5.1.1.8

[FileBranchInfo]
RTMQFE="%RTMQFE_NAME%",SP1RTM
SP1RTM="%SP1RTM_NAME%",SP1QFE
SP1QFE="%SP1QFE_NAME%",SP2BTA
SP2BTA="%SP2BTA_NAME%",SP2RC1
SP2RC1="%SP2RC1_NAME%",SP2RC2
SP2RC2="%SP2RC2_NAME%",SP2IDX
SP2IDX="%SP2IDX_NAME%",SP2RTM
SP2RTM="%SP2RTM_NAME%",SP2GDR
SP2GDR="%SP2GDR_NAME%",SP2QFE
SP2QFE="%SP2QFE_NAME%",SP2QFE

[Strings]
BUILDTIMESTAMP = "20050517.114851"
RTMQFE_NAME = "RTMQFE"
SP1RTM_NAME = "SP1RTM"
SP1QFE_NAME = "SP1QFE"
SP2BTA_NAME = "SP2BETA"
SP2RC1_NAME = "SP2RC1"
SP2RC2_NAME = "SP2RC2"
SP2IDX_NAME = "SP2IDX"
SP2RTM_NAME = "SP2RTM"
SP2GDR_NAME = "SP2GDR"
SP2QFE_NAME = "SP2QFE"

Let me know if you find anything wrong, or have a way to force those
registry permissions.

"Wm. R. Taylor" <WmRTaylor@discussions.microsoft.com> wrote in message
news:A3BC161C-38D0-4340-96B6-59B86E019BE3@microsoft.com
....

> I'm still getting "Access is denied" on the manual updates, and the
> autoupdates are still failling.


That's what I thought you were doing before and why I suggested
you try the verbose option too. If you tried the verbose option
there should be some extra diagnostics, either in the same log file
or in an additional log file. Tip: since we aren't sure of the names
of all the possible diagnostic files use Search Companion (aka Win-F)
to search for all files which were changed on the day of the update
(e.g. within the last day), then sort that list by Date Modified, then you
can find files which were changed within the minutes that the update
was running.


....
> I found the branches.inf file for the new installer (KB898461):
....

It's the file attributes of the file which matter.
(I think that some users were finding that it was somehow marked Read-Only.)
Therefore one approach to listing them and changing them would
be to use the attrib command in a cmd window:

cd /d %SystemRoot%\Inf
attrib branches.inf

etc.


HTH

Robert
---