Help! Can't dial out and get error message 720. I have reset, removed and
reinstalled the modem, tested the modem via microsoft and I still can't
connect to the isp. It dials, squawks and retrieves username and password,
then it kicks me off.

thanks in advance.

Error 720: No PPP Control Protocols Configured
http://support.microsoft.com/default...b;en-us;314869

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"PVs" <PVs@discussions.microsoft.com> wrote in message
news361CBFB-A4A0-4FF9-A8FF-C1102A6ADEA1@microsoft.com...
> Help! Can't dial out and get error message 720. I have reset, removed and
> reinstalled the modem, tested the modem via microsoft and I still can't
> connect to the isp. It dials, squawks and retrieves username and password,
> then it kicks me off.
>
> thanks in advance.

I did try to figure out this RAS, but I don't have vpn connection on the
computer..?

My problem, i don't believe is related to vpn, but just dialing into a isp
server..

Thanks for the help, but i am not sure this is the trick. If you still
think it is, please help me understand. This has been most frustrating!

Paul


RESOLUTION
To resolve this behavior, follow these steps: 1. Find out which protocols
the RAS server is running, and make sure that the RAS service is installed
and configured properly (or ask the Network Administrator to do this).
2. After you find out which protocols the RAS server is running, make sure
that your Windows XP-based computer is running one of the same protocols that
the RAS server is running: a. Click Start, click Control Panel, and then
double-click Network Connections.
b. Under Virtual Private Network, right-click the VPN connection, and then
click Properties.
c. In the VPN Connection Properties dialog box, click the Networking tab,
and make sure that you have a protocol that the RAS server is running.

3. If you do not have a protocol that the RAS server is running, add the
needed protocol:a. Click Install, click Protocol, and then click Add.
b. Click the protocol that you need to install, and then click OK.
c. Click Close in the VPN Connection Properties dialog box.



"PVs" wrote:

> Help! Can't dial out and get error message 720. I have reset, removed and
> reinstalled the modem, tested the modem via microsoft and I still can't
> connect to the isp. It dials, squawks and retrieves username and password,
> then it kicks me off.
>
> thanks in advance.

PVs wrote:
> Help! Can't dial out and get error message 720. I have reset,
> removed and reinstalled the modem, tested the modem via microsoft and
> I still can't connect to the isp. It dials, squawks and retrieves
> username and password, then it kicks me off.
>
> thanks in advance.

Paul

The error is probably because you do not have the connection set up properly for your ISP. Have you contacted your ISP about this problem?

Go to Start / Run and type eventvwr and press OK. Look for any "X" error messages that correspond to the time you you last saw this behavior. Double click the error to see the details. Click the Copy icon in the details window and paste the results in a reply to this message.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

http://mvp.support.microsoft.com/