windows update

When I go to windows update and it tells me it is checking to see if my
computer has the latest version of updating software it just sits there
for a while then gives me a message that the website has encountered a
problem and cannot display the page i am trying to view.
Has anyone out there had this problem and how do you get around it?

Thanks

Try registering the following:

Click Start, select Run and type (pressing enter after each one and wait for the
success message):

net.exe stop wuauserv
Press Ok

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll
regsvr32 wucltui.dll
regsvr32 msxml3.dll
regsvr32 softpub.dll
regsvr32 atl.dll

net.exe start wuauserv

"Bill Bilger" <mygoldret@verizon.net> wrote in message
news:uZfTVMu0FHA.3300@TK2MSFTNGP15.phx.gbl...
> When I go to windows update and it tells me it is checking to see if my computer
> has the latest version of updating software it just sits there for a while then
> gives me a message that the website has encountered a problem and cannot display
> the page i am trying to view.
> Has anyone out there had this problem and how do you get around it?
>
> Thanks

TaurArian [MVP] wrote:
> Try registering the following:
>
> Click Start, select Run and type (pressing enter after each one and wait
> for the success message):
>
> net.exe stop wuauserv
> Press Ok
>
> Repeat for the following:
> regsvr32 wuapi.dll
> regsvr32 wups.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wuweb.dll
> regsvr32 jscript.dll
> regsvr32 wucltui.dll
> regsvr32 msxml3.dll
> regsvr32 softpub.dll
> regsvr32 atl.dll
>
> net.exe start wuauserv
>
> "Bill Bilger" <mygoldret@verizon.net> wrote in message
> news:uZfTVMu0FHA.3300@TK2MSFTNGP15.phx.gbl...
>
>> When I go to windows update and it tells me it is checking to see if
>> my computer has the latest version of updating software it just sits
>> there for a while then gives me a message that the website has
>> encountered a problem and cannot display the page i am trying to view.
>> Has anyone out there had this problem and how do you get around it?
>>
>> Thanks
>
>
Followed your instruction. regsvr32 msxm13.dll was not found.
Still have same problem

"Bill Bilger" <mygoldret@verizon.net> wrote in message
news:Os0b6W00FHA.3720@TK2MSFTNGP14.phx.gbl...
> TaurArian [MVP] wrote:
>> Try registering the following:
>>
>> Click Start, select Run and type (pressing enter after each one and wait for the
>> success message):
>>
>> net.exe stop wuauserv
>> Press Ok
>>
>> Repeat for the following:
>> regsvr32 wuapi.dll
>> regsvr32 wups.dll
>> regsvr32 wuaueng.dll
>> regsvr32 wuaueng1.dll
>> regsvr32 wuweb.dll
>> regsvr32 jscript.dll
>> regsvr32 wucltui.dll
>> regsvr32 msxml3.dll
>> regsvr32 softpub.dll
>> regsvr32 atl.dll
>>
>> net.exe start wuauserv
>>
>> "Bill Bilger" <mygoldret@verizon.net> wrote in message
>> news:uZfTVMu0FHA.3300@TK2MSFTNGP15.phx.gbl...
>>
>>> When I go to windows update and it tells me it is checking to see if my computer
>>> has the latest version of updating software it just sits there for a while then
>>> gives me a message that the website has encountered a problem and cannot display
>>> the page i am trying to view.
>>> Has anyone out there had this problem and how do you get around it?
>>>
>>> Thanks
>>
>>
> Followed your instruction. regsvr32 msxm13.dll was not found.
> Still have same problem
it's
MSXML3.DLL
not msxml1.dll

http://www.dll-files.com/dllindex/dl...s.shtml?msxml3
>

TaurArian [MVP] wrote:
>
> "Bill Bilger" <mygoldret@verizon.net> wrote in message
> news:Os0b6W00FHA.3720@TK2MSFTNGP14.phx.gbl...
>
>> TaurArian [MVP] wrote:
>>
>>> Try registering the following:
>>>
>>> Click Start, select Run and type (pressing enter after each one and
>>> wait for the success message):
>>>
>>> net.exe stop wuauserv
>>> Press Ok
>>>
>>> Repeat for the following:
>>> regsvr32 wuapi.dll
>>> regsvr32 wups.dll
>>> regsvr32 wuaueng.dll
>>> regsvr32 wuaueng1.dll
>>> regsvr32 wuweb.dll
>>> regsvr32 jscript.dll
>>> regsvr32 wucltui.dll
>>> regsvr32 msxml3.dll
>>> regsvr32 softpub.dll
>>> regsvr32 atl.dll
>>>
>>> net.exe start wuauserv
>>>
>>> "Bill Bilger" <mygoldret@verizon.net> wrote in message
>>> news:uZfTVMu0FHA.3300@TK2MSFTNGP15.phx.gbl...
>>>
>>>> When I go to windows update and it tells me it is checking to see if
>>>> my computer has the latest version of updating software it just sits
>>>> there for a while then gives me a message that the website has
>>>> encountered a problem and cannot display the page i am trying to view.
>>>> Has anyone out there had this problem and how do you get around it?
>>>>
>>>> Thanks
>>>
>>>
>>>
>> Followed your instruction. regsvr32 msxm13.dll was not found.
>> Still have same problem
>
> it's
> MSXML3.DLL
> not msxml1.dll
>
> http://www.dll-files.com/dllindex/dl...s.shtml?msxml3
>
>>
>

Thanks for pointing out the typo but that didn't work either.
Any other suggestions?

Thanks

"Bill Bilger" <mygoldret@verizon.net> wrote in message
news:O2V4o530FHA.3892@TK2MSFTNGP12.phx.gbl...
> TaurArian [MVP] wrote:
>>
>> "Bill Bilger" <mygoldret@verizon.net> wrote in message
>> news:Os0b6W00FHA.3720@TK2MSFTNGP14.phx.gbl...
>>
>>> TaurArian [MVP] wrote:
>>>
>>>> Try registering the following:
>>>>
>>>> Click Start, select Run and type (pressing enter after each one and wait for the
>>>> success message):
>>>>
>>>> net.exe stop wuauserv
>>>> Press Ok
>>>>
>>>> Repeat for the following:
>>>> regsvr32 wuapi.dll
>>>> regsvr32 wups.dll
>>>> regsvr32 wuaueng.dll
>>>> regsvr32 wuaueng1.dll
>>>> regsvr32 wuweb.dll
>>>> regsvr32 jscript.dll
>>>> regsvr32 wucltui.dll
>>>> regsvr32 msxml3.dll
>>>> regsvr32 softpub.dll
>>>> regsvr32 atl.dll
>>>>
>>>> net.exe start wuauserv
>>>>
>>>> "Bill Bilger" <mygoldret@verizon.net> wrote in message
>>>> news:uZfTVMu0FHA.3300@TK2MSFTNGP15.phx.gbl...
>>>>
>>>>> When I go to windows update and it tells me it is checking to see if my
>>>>> computer has the latest version of updating software it just sits there for a
>>>>> while then gives me a message that the website has encountered a problem and
>>>>> cannot display the page i am trying to view.
>>>>> Has anyone out there had this problem and how do you get around it?
>>>>>
>>>>> Thanks
>>>>
>>>>
>>>>
>>> Followed your instruction. regsvr32 msxm13.dll was not found.
>>> Still have same problem
>>
>> it's
>> MSXML3.DLL
>> not msxml1.dll
>>
>> http://www.dll-files.com/dllindex/dl...s.shtml?msxml3
>>
>>>
>>
>
> Thanks for pointing out the typo but that didn't work either.
> Any other suggestions?
>
> Thanks

You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update
XP
http://support.microsoft.com/default...b;en-us;883614

Re-install Windows Update files

http://download.windowsupdate.com/v6...gent20-x86.exe

Note If you have an x64-based computer, visit the following Microsoft Web site:
http://download.windowsupdate.com/v6...gent20-x64.exe

Click Save in the File Download-Security Warning dialog box, and then select the
location where you want to save the file.
Double-click the file that you saved

NB - A note from Torgeir Bakken [MVP]

Note that if it says "Install is not needed since Windows Update Agent is already
installed.", run the exe with the command line switch /wuforce, like this:
WindowsUpdateAgent20-x86.exe /wuforce