Any suggestions would be appreciated ...

I have a BT Voyager 2091 Router that I have connected wirelessly to my Sony
laptop. Connected to the Router via an Ethernet cable is a Belkin
WirelessUSB Print Server which I have set-up using the CD. To this are
conected 2 x Printers, both of which have USB connections to the Print
Server. I have previously installed the print drivers for these on the
laptop and both work OK when connected direct to the laptop using the USB
conections.

Despite the fact that both of the printers show as 'Ready' in the Printers
section within Control Panel, neither will print using the current
configuration although one did, at one stage, seem to be working for a
while. I have spoken to both the BT and Belking helpdesks on at least 12
occasions but no resolution has been achieved. Belkin did suggest at one
point that the problem was due to the Router using 13 digit encryption
whereas the Print Server needed 10 digit but this seemed to mean nothing to
BT.

Any suggestions as to where the problem might lie?

Thanks.

Terry Bennett wrote:
> Any suggestions would be appreciated ...
>
> I have a BT Voyager 2091 Router that I have connected wirelessly to my Sony
> laptop. Connected to the Router via an Ethernet cable is a Belkin
> WirelessUSB Print Server which I have set-up using the CD. To this are
> conected 2 x Printers, both of which have USB connections to the Print
> Server. I have previously installed the print drivers for these on the
> laptop and both work OK when connected direct to the laptop using the USB
> conections.
>
> Despite the fact that both of the printers show as 'Ready' in the Printers
> section within Control Panel, neither will print using the current
> configuration although one did, at one stage, seem to be working for a
> while. I have spoken to both the BT and Belking helpdesks on at least 12
> occasions but no resolution has been achieved. Belkin did suggest at one
> point that the problem was due to the Router using 13 digit encryption
> whereas the Print Server needed 10 digit but this seemed to mean nothing to
> BT.
>
> Any suggestions as to where the problem might lie?
>
> Thanks.
>
>
I am not familiar with the Belkin PS but I suggest you start simply.

1.Only connect 1 printer to the PS(Print Server} until you get it
working.Does your PS support your printers?
2.Disable your encryption until you get the system working and then add
your layers of security.
3.If you are using a firewall this could cause a problem.
4.Is the IP of your PS in the same subnet as the rest of the system.Your
manual should tell you how to this, I believe Belkin defaults to
something like 192.168.2.255.

Rob

Rob wrote:

>
> 1.Only connect 1 printer to the PS(Print Server} until you get it
> working.Does your PS support your printers?
>
I misplaced this
Long
http://catalog.belkin.com/IWCatProdu...uct_Id=165825#
short
http://tinyurl.com/d2828

Push the reset button, and you should get a test page.
The test page will include Print Server settings including the IP
address and other
information that might be handy for troubleshooting the Print Server.
To reset or reboot the Print Server to existing settings, depress the
Reset/Test
button for five or more seconds.
To restore the Print Server to factory defaults, depress the
Reset/Test button for 10 seconds while powering up the Print Server.

Aren't online manuals tarific?
Now did the print test page work? If so, does the IP address fit
within your network and does it match what your Client PC's are
expecting to see?
If not, reset/reboot the print server and print another test page?
anything change? does it work now?
No, Restore Factory Defaults and try again. Remember, everything got
screwed up once, it could still be screwed up now.
As a starting point, after restoring factory defaults, temporarily
disconnect your router from the internet, drop your firewalls, disable
your anti-virous etc. and disable WEP etc.. Also be very carful not to
accidently connect to your nabours wireless access point, and make
sure your print server is not accessing it either.



"Rob" <me@private.privacy> wrote in message
news:dorv1d$mj3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
| Rob wrote:
|
| >
| > 1.Only connect 1 printer to the PS(Print Server} until you get it
| > working.Does your PS support your printers?
| >
| I misplaced this
| Long
|
http://catalog.belkin.com/IWCatProdu...uct_Id=165825#
| short
| http://tinyurl.com/d2828

"If the Wizard cannot find your Print Server even though it appears to
be functioning properly, the problem may be that there is another
wireless network in the area and the Print Server has associated with
it." page 35 of the manual

"Rob" <me@private.privacy> wrote in message
news:dorv1d$mj3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
| Rob wrote:
|
| >
| > 1.Only connect 1 printer to the PS(Print Server} until you get it
| > working.Does your PS support your printers?
| >
| I misplaced this
| Long
|
http://catalog.belkin.com/IWCatProdu...uct_Id=165825#
| short
| http://tinyurl.com/d2828

Thanks Rob but it won't print a test page (although it was doing so in the
manner you describe yesterday when the Router wasn't working!). I don't
think it's associating with next door's network as his seems to be switched
off at the moment and, in any case, the manual seems to suggest that when
the Ethernet cable is connected this disables the wireless element of the
print server.

"Mungo Bulge" <NO.SPAM@hotmail.com> wrote in message
news:eHQQLaxCGHA.4004@tk2msftngp13.phx.gbl...
> Push the reset button, and you should get a test page.
> The test page will include Print Server settings including the IP
> address and other
> information that might be handy for troubleshooting the Print Server.
> To reset or reboot the Print Server to existing settings, depress the
> Reset/Test
> button for five or more seconds.
> To restore the Print Server to factory defaults, depress the
> Reset/Test button for 10 seconds while powering up the Print Server.
>
> Aren't online manuals tarific?
> Now did the print test page work? If so, does the IP address fit
> within your network and does it match what your Client PC's are
> expecting to see?
> If not, reset/reboot the print server and print another test page?
> anything change? does it work now?
> No, Restore Factory Defaults and try again. Remember, everything got
> screwed up once, it could still be screwed up now.
> As a starting point, after restoring factory defaults, temporarily
> disconnect your router from the internet, drop your firewalls, disable
> your anti-virous etc. and disable WEP etc.. Also be very carful not to
> accidently connect to your nabours wireless access point, and make
> sure your print server is not accessing it either.
>
>
>
> "Rob" <me@private.privacy> wrote in message
> news:dorv1d$mj3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
> | Rob wrote:
> |
> | >
> | > 1.Only connect 1 printer to the PS(Print Server} until you get it
> | > working.Does your PS support your printers?
> | >
> | I misplaced this
> | Long
> |
> http://catalog.belkin.com/IWCatProdu...uct_Id=165825#
> | short
> | http://tinyurl.com/d2828
>
>

"Terry Bennett" <terry.bennett1@virgin.net> wrote in message
news:ui25uSyCGHA.3856@TK2MSFTNGP12.phx.gbl...
| Thanks Rob but it won't print a test page (although it was doing so
in the
| manner you describe yesterday when the Router wasn't working!). I
don't
| think it's associating with next door's network as his seems to be
switched
| off at the moment and, in any case, the manual seems to suggest that
when
| the Ethernet cable is connected this disables the wireless element
of the
| print server.
<<<< Snip >>>>
That's the whole idea of connecting it directly by cable, to eliminate
the wireless element. What was the configuration of the server after
you restored the factory settings?

The IP Address was 192.168.1.1 whereas the Router is 192.168.1.2

"Mungo Bulge" <NO.SPAM@hotmail.com> wrote in message
news:OUQxA2yCGHA.2908@TK2MSFTNGP09.phx.gbl...
>
> "Terry Bennett" <terry.bennett1@virgin.net> wrote in message
> news:ui25uSyCGHA.3856@TK2MSFTNGP12.phx.gbl...
> | Thanks Rob but it won't print a test page (although it was doing so
> in the
> | manner you describe yesterday when the Router wasn't working!). I
> don't
> | think it's associating with next door's network as his seems to be
> switched
> | off at the moment and, in any case, the manual seems to suggest that
> when
> | the Ethernet cable is connected this disables the wireless element
> of the
> | print server.
> <<<< Snip >>>>
> That's the whole idea of connecting it directly by cable, to eliminate
> the wireless element. What was the configuration of the server after
> you restored the factory settings?
>
>

Can you ping it from your PC?
If you can successfully ping it, Setup wizard should be able to set up
the Print Server.
It is strange that if your printers support USB connection to a print
server, that they would not print the test page.
"Terry Bennett" <terry.bennett1@virgin.net> wrote in message
news:%23GqgjAzCGHA.984@tk2msftngp13.phx.gbl...
| The IP Address was 192.168.1.1 whereas the Router is 192.168.1.2
|
| "Mungo Bulge" <NO.SPAM@hotmail.com> wrote in message
| news:OUQxA2yCGHA.2908@TK2MSFTNGP09.phx.gbl...
| >
| > "Terry Bennett" <terry.bennett1@virgin.net> wrote in message
| > news:ui25uSyCGHA.3856@TK2MSFTNGP12.phx.gbl...
| > | Thanks Rob but it won't print a test page (although it was doing
so
| > in the
| > | manner you describe yesterday when the Router wasn't working!).
I
| > don't
| > | think it's associating with next door's network as his seems to
be
| > switched
| > | off at the moment and, in any case, the manual seems to suggest
that
| > when
| > | the Ethernet cable is connected this disables the wireless
element
| > of the
| > | print server.
| > <<<< Snip >>>>
| > That's the whole idea of connecting it directly by cable, to
eliminate
| > the wireless element. What was the configuration of the server
after
| > you restored the factory settings?
| >
| >
|
|

Just remind me how that is done - I know it's from Run:cmd. Is it just
'ping 192.168.1.1' ?

"Mungo Bulge" <NO.SPAM@hotmail.com> wrote in message
news:uhLm9pzCGHA.528@TK2MSFTNGP09.phx.gbl...
> Can you ping it from your PC?
> If you can successfully ping it, Setup wizard should be able to set up
> the Print Server.
> It is strange that if your printers support USB connection to a print
> server, that they would not print the test page.
> "Terry Bennett" <terry.bennett1@virgin.net> wrote in message
> news:%23GqgjAzCGHA.984@tk2msftngp13.phx.gbl...
> | The IP Address was 192.168.1.1 whereas the Router is 192.168.1.2
> |
> | "Mungo Bulge" <NO.SPAM@hotmail.com> wrote in message
> | news:OUQxA2yCGHA.2908@TK2MSFTNGP09.phx.gbl...
> | >
> | > "Terry Bennett" <terry.bennett1@virgin.net> wrote in message
> | > news:ui25uSyCGHA.3856@TK2MSFTNGP12.phx.gbl...
> | > | Thanks Rob but it won't print a test page (although it was doing
> so
> | > in the
> | > | manner you describe yesterday when the Router wasn't working!).
> I
> | > don't
> | > | think it's associating with next door's network as his seems to
> be
> | > switched
> | > | off at the moment and, in any case, the manual seems to suggest
> that
> | > when
> | > | the Ethernet cable is connected this disables the wireless
> element
> | > of the
> | > | print server.
> | > <<<< Snip >>>>
> | > That's the whole idea of connecting it directly by cable, to
> eliminate
> | > the wireless element. What was the configuration of the server
> after
> | > you restored the factory settings?
> | >
> | >
> |
> |
>
>