A problem that I thought I had resolved is not.

A few weeks ago I bought a new DVD & put it in my DVD drive. It was the
first time I had used the drive to watch a DVD in a few weeks. Fifteen
seconds later the computer rebooted itself.

I am operating Windows XP Home, SP1 on a Gateway 510S with a Pentium 4
2.6 GHz processor and 496 MB of RAM. The machine contains a factory
installed DVD player and an external DVD+RW on a USB cable. No hardware
has changed in over a year.

I run Norton AntiVirus, AdAware, Spybot, A-squared, CCleaner & Trojan
Hunter. I added A-squared & Trojan Hunter after the present problem began.

Once the computer rebooted, I was able to play the DVD, although it did
get stuck at one point about a half-hour in, and I could not get past
it, despite multiple tries.

System Restore did not solve the problem.

I booted to Safe Mode, opened Device Manager, uninstalled the internal
DVD drive and rebooted. The computer recognized the “new” drive. I put
the disk in the DVD drive and 15 seconds after I closed the drive bay,
the screen went blank and the computer rebooted.

I then repeated the uninstall-install process and put in a different
DVD. The computer again rebooted 15 seconds after I closed the drive bay.

I rebooted and put a different DVD in the second, external DVD drive.
Fifteen seconds after I closed the drive bay, the computer again rebooted.

Disabling write caching on the DVD drive did not help.

I unchecked “reboot if system error" and put a DVD in the drive. Fifteen
seconds after I closed the drive bay I got a “Blue Screen” which said:

STOP – 0x00000027 (0xBAAD009C, 0xF7A4655C, 0xF7A4625C, 0xEE6DCD08)

cdudf_xp.SYS_ Address EE6DC08 base at EE69C000 DateStamp 407c6bc2

Since the Blue Screen pointed to "cdudf" as a problem, and since "cdudf"
is a part of Roxio, I uninstalled all Roxio components. I looked in
Windows/system32/drivers and "cdudf" was gone.
After I rebooted the computer, I put a DVD in the drive, and the
computer did not crash.

I thought I had solved the problem. All I really had was a “work-around”.

I used the DVD drive multiple times over the next week to make sure all
was well – it certainly seemed to be.

Today I reinstalled a clean copy of Roxio 7, the same one I used for
over a year with no problems. I put in a DVD and the problem reoccurred
– the computer rebooted !

Since this copy of Roxio worked fine for me for over a year, this leaves
me with only one possibility: something on my machine, recently added,
and separate from the Roxio folder, causes a crash when a DVD is
inserted, but only if Roxio is present on the computer. So what is it?
Is it a malware not found by any detection program I have? Is it
something I downloaded? I rarely add programs and can’t recall if I have
added any since the last time the DVD worked normally. Did it arrive on
my new DVD?

I need some advice as how to find what is causing a crash when a DVD is
inserted when Roxio is present on my system.

First get SP2 and all the updates, there is an update for DVD players. If
that does not work then Cut and paste everything between the lines and paste
it into notepad. Save the file as cdfix.reg and save it to the desktop. make
sure you change the
save as type.... drop down box to all files. Once saved double click on the
file to merge it into the registry. Reboot.


Begin cut below this line
================================================== =================================
Windows Registry Editor Version 5.00


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\UdfReadr]


================================================== ==================================
End cut above this line



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"Babel17delany" <Babel17delany@optonline.net> wrote in message
news:%UGtf.12570$L75.9904@fe12.lga...
>A problem that I thought I had resolved is not.
>
> A few weeks ago I bought a new DVD & put it in my DVD drive. It was the
> first time I had used the drive to watch a DVD in a few weeks. Fifteen
> seconds later the computer rebooted itself.
>
> I am operating Windows XP Home, SP1 on a Gateway 510S with a Pentium 4 2.6
> GHz processor and 496 MB of RAM. The machine contains a factory installed
> DVD player and an external DVD+RW on a USB cable. No hardware has changed
> in over a year.
>
> I run Norton AntiVirus, AdAware, Spybot, A-squared, CCleaner & Trojan
> Hunter. I added A-squared & Trojan Hunter after the present problem began.
>
> Once the computer rebooted, I was able to play the DVD, although it did
> get stuck at one point about a half-hour in, and I could not get past it,
> despite multiple tries.
>
> System Restore did not solve the problem.
>
> I booted to Safe Mode, opened Device Manager, uninstalled the internal DVD
> drive and rebooted. The computer recognized the “new” drive. I put the
> disk in the DVD drive and 15 seconds after I closed the drive bay, the
> screen went blank and the computer rebooted.
>
> I then repeated the uninstall-install process and put in a different DVD.
> The computer again rebooted 15 seconds after I closed the drive bay.
>
> I rebooted and put a different DVD in the second, external DVD drive.
> Fifteen seconds after I closed the drive bay, the computer again rebooted.
>
> Disabling write caching on the DVD drive did not help.
>
> I unchecked “reboot if system error" and put a DVD in the drive. Fifteen
> seconds after I closed the drive bay I got a “Blue Screen” which said:
>
> STOP – 0x00000027 (0xBAAD009C, 0xF7A4655C, 0xF7A4625C, 0xEE6DCD08)
>
> cdudf_xp.SYS_ Address EE6DC08 base at EE69C000 DateStamp 407c6bc2
>
> Since the Blue Screen pointed to "cdudf" as a problem, and since "cdudf"
> is a part of Roxio, I uninstalled all Roxio components. I looked in
> Windows/system32/drivers and "cdudf" was gone.
> After I rebooted the computer, I put a DVD in the drive, and the computer
> did not crash.
>
> I thought I had solved the problem. All I really had was a “work-around”.
>
> I used the DVD drive multiple times over the next week to make sure all
> was well – it certainly seemed to be.
>
> Today I reinstalled a clean copy of Roxio 7, the same one I used for over
> a year with no problems. I put in a DVD and the problem reoccurred – the
> computer rebooted !
>
> Since this copy of Roxio worked fine for me for over a year, this leaves
> me with only one possibility: something on my machine, recently added, and
> separate from the Roxio folder, causes a crash when a DVD is inserted, but
> only if Roxio is present on the computer. So what is it? Is it a malware
> not found by any detection program I have? Is it something I downloaded?
> I rarely add programs and can’t recall if I have added any since the last
> time the DVD worked normally. Did it arrive on my new DVD?
>
> I need some advice as how to find what is causing a crash when a DVD is
> inserted when Roxio is present on my system.

Also, Roxio Easy Media Creator 8 is out; which may help cure things.

"Babel17delany" <Babel17delany@optonline.net> wrote in message
news:%UGtf.12570$L75.9904@fe12.lga...
>A problem that I thought I had resolved is not.
>
> A few weeks ago I bought a new DVD & put it in my DVD drive. It was the
> first time I had used the drive to watch a DVD in a few weeks. Fifteen
> seconds later the computer rebooted itself.
>
> I am operating Windows XP Home, SP1 on a Gateway 510S with a Pentium 4 2.6
> GHz processor and 496 MB of RAM. The machine contains a factory installed
> DVD player and an external DVD+RW on a USB cable. No hardware has changed
> in over a year.
>
> I run Norton AntiVirus, AdAware, Spybot, A-squared, CCleaner & Trojan
> Hunter. I added A-squared & Trojan Hunter after the present problem began.
>
> Once the computer rebooted, I was able to play the DVD, although it did
> get stuck at one point about a half-hour in, and I could not get past it,
> despite multiple tries.
>
> System Restore did not solve the problem.
>
> I booted to Safe Mode, opened Device Manager, uninstalled the internal DVD
> drive and rebooted. The computer recognized the “new” drive. I put the
> disk in the DVD drive and 15 seconds after I closed the drive bay, the
> screen went blank and the computer rebooted.
>
> I then repeated the uninstall-install process and put in a different DVD.
> The computer again rebooted 15 seconds after I closed the drive bay.
>
> I rebooted and put a different DVD in the second, external DVD drive.
> Fifteen seconds after I closed the drive bay, the computer again rebooted.
>
> Disabling write caching on the DVD drive did not help.
>
> I unchecked “reboot if system error" and put a DVD in the drive. Fifteen
> seconds after I closed the drive bay I got a “Blue Screen” which said:
>
> STOP – 0x00000027 (0xBAAD009C, 0xF7A4655C, 0xF7A4625C, 0xEE6DCD08)
>
> cdudf_xp.SYS_ Address EE6DC08 base at EE69C000 DateStamp 407c6bc2
>
> Since the Blue Screen pointed to "cdudf" as a problem, and since "cdudf"
> is a part of Roxio, I uninstalled all Roxio components. I looked in
> Windows/system32/drivers and "cdudf" was gone.
> After I rebooted the computer, I put a DVD in the drive, and the computer
> did not crash.
>
> I thought I had solved the problem. All I really had was a “work-around”.
>
> I used the DVD drive multiple times over the next week to make sure all
> was well – it certainly seemed to be.
>
> Today I reinstalled a clean copy of Roxio 7, the same one I used for over
> a year with no problems. I put in a DVD and the problem reoccurred – the
> computer rebooted !
>
> Since this copy of Roxio worked fine for me for over a year, this leaves
> me with only one possibility: something on my machine, recently added, and
> separate from the Roxio folder, causes a crash when a DVD is inserted, but
> only if Roxio is present on the computer. So what is it? Is it a malware
> not found by any detection program I have? Is it something I downloaded?
> I rarely add programs and can’t recall if I have added any since the last
> time the DVD worked normally. Did it arrive on my new DVD?
>
> I need some advice as how to find what is causing a crash when a DVD is
> inserted when Roxio is present on my system.

Babel

Looking in Google suggests you should only have one packet writing software
programme enabled. You are introducing a second when you install Easy
Creator 7. However, if this is totally true one might expect more reports.

I would check whether a free update sorts the problem:
http://www.roxio.com/en/support/software_updates.jhtml

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~





"Babel17delany" <Babel17delany@optonline.net> wrote in message
news:%UGtf.12570$L75.9904@fe12.lga...
>A problem that I thought I had resolved is not.
>
> A few weeks ago I bought a new DVD & put it in my DVD drive. It was the
> first time I had used the drive to watch a DVD in a few weeks. Fifteen
> seconds later the computer rebooted itself.
>
> I am operating Windows XP Home, SP1 on a Gateway 510S with a Pentium 4 2.6
> GHz processor and 496 MB of RAM. The machine contains a factory installed
> DVD player and an external DVD+RW on a USB cable. No hardware has changed
> in over a year.
>
> I run Norton AntiVirus, AdAware, Spybot, A-squared, CCleaner & Trojan
> Hunter. I added A-squared & Trojan Hunter after the present problem began.
>
> Once the computer rebooted, I was able to play the DVD, although it did
> get stuck at one point about a half-hour in, and I could not get past it,
> despite multiple tries.
>
> System Restore did not solve the problem.
>
> I booted to Safe Mode, opened Device Manager, uninstalled the internal DVD
> drive and rebooted. The computer recognized the “new” drive. I put the
> disk in the DVD drive and 15 seconds after I closed the drive bay, the
> screen went blank and the computer rebooted.
>
> I then repeated the uninstall-install process and put in a different DVD.
> The computer again rebooted 15 seconds after I closed the drive bay.
>
> I rebooted and put a different DVD in the second, external DVD drive.
> Fifteen seconds after I closed the drive bay, the computer again rebooted.
>
> Disabling write caching on the DVD drive did not help.
>
> I unchecked “reboot if system error" and put a DVD in the drive. Fifteen
> seconds after I closed the drive bay I got a “Blue Screen” which said:
>
> STOP – 0x00000027 (0xBAAD009C, 0xF7A4655C, 0xF7A4625C, 0xEE6DCD08)
>
> cdudf_xp.SYS_ Address EE6DC08 base at EE69C000 DateStamp 407c6bc2
>
> Since the Blue Screen pointed to "cdudf" as a problem, and since "cdudf"
> is a part of Roxio, I uninstalled all Roxio components. I looked in
> Windows/system32/drivers and "cdudf" was gone.
> After I rebooted the computer, I put a DVD in the drive, and the computer
> did not crash.
>
> I thought I had solved the problem. All I really had was a “work-around”.
>
> I used the DVD drive multiple times over the next week to make sure all
> was well – it certainly seemed to be.
>
> Today I reinstalled a clean copy of Roxio 7, the same one I used for over
> a year with no problems. I put in a DVD and the problem reoccurred – the
> computer rebooted !
>
> Since this copy of Roxio worked fine for me for over a year, this leaves
> me with only one possibility: something on my machine, recently added, and
> separate from the Roxio folder, causes a crash when a DVD is inserted, but
> only if Roxio is present on the computer. So what is it? Is it a malware
> not found by any detection program I have? Is it something I downloaded?
> I rarely add programs and can’t recall if I have added any since the last
> time the DVD worked normally. Did it arrive on my new DVD?
>
> I need some advice as how to find what is causing a crash when a DVD is
> inserted when Roxio is present on my system.

Registry editing is beyond my computing abilities.

Regarding SP2, are you saying that this is a security/malware issue or
that there are non-security updates in SP2?

Leythos wrote:
> First get SP2 and all the updates, there is an update for DVD players. If
> that does not work then Cut and paste everything between the lines and paste
> it into notepad. Save the file as cdfix.reg and save it to the desktop. make
> sure you change the
> save as type.... drop down box to all files. Once saved double click on the
> file to merge it into the registry. Reboot.
>
>
> Begin cut below this line
> ================================================== =================================
> Windows Registry Editor Version 5.00
>
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
> "UpperFilters"=-
> "LowerFilters"=-
>
> [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdr4_2K]
>
> [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdralw2k]
>
> [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdudf]
>
> [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\UdfReadr]
>
>
> ================================================== ==================================
> End cut above this line
>
>
>

These two (Nero & Roxio) seemed to function well together for over a year.
I'll look at the updates.

Gerry Cornell wrote:
> Babel
>
> Looking in Google suggests you should only have one packet writing software
> programme enabled. You are introducing a second when you install Easy
> Creator 7. However, if this is totally true one might expect more reports.
>
> I would check whether a free update sorts the problem:
> http://www.roxio.com/en/support/software_updates.jhtml
>

Then you were using three!

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Babel17delany" <Babel17delany@optonline.net> wrote in message
news:SrYtf.9$Ej6.8@fe08.lga...
> These two (Nero & Roxio) seemed to function well together for over a year.
> I'll look at the updates.
>
> Gerry Cornell wrote:
>> Babel
>>
>> Looking in Google suggests you should only have one packet writing
>> software
>> programme enabled. You are introducing a second when you install Easy
>> Creator 7. However, if this is totally true one might expect more
>> reports.
>>
>> I would check whether a free update sorts the problem:
>> http://www.roxio.com/en/support/software_updates.jhtml
>>

In article <#sFnUtnDGHA.2320@TK2MSFTNGP11.phx.gbl>, ilovepcbutts1
@withapassion.com says...
> Subject: Re: I thought I had this problem solved
> From: Leythos <ilovepcbutts1@withapassion.com>
> Newsgroups: microsoft.public.windowsxp.basics

NNTP-Posting-Host: ppp-69-237-53-123.dsl.bkfd14.pacbell.net
69.237.53.123

Please note that PCBUTTS1 is the poster of the above messages using my
NickName "Leythos". He posts from the above host, which you can validate
in the Usenet headers, since Microsoft deletes his posts from their
servers due to his lack of ethics, his theft of others code, and his
violations of their Usenet standards.

PCBUTTS1 does not post help unless he can cut/paste it or pilfer it from
another person, the fix he's posted is past of this Microsoft KB
article:

http://support.microsoft.com/kb/315345
--

spam999free@rrohio.com
remove 999 in order to email me

In article <eAudgRzDGHA.3468@TK2MSFTNGP15.phx.gbl>, ilovepcbutts1
@withapassion.com says...
> Subject: Re: I thought I had this problem solved
> From: Leythos <ilovepcbutts1@withapassion.com>
> Newsgroups: microsoft.public.windowsxp.basics

NNTP-Posting-Host: ppp-69-237-53-123.dsl.bkfd14.pacbell.net
69.237.53.123

Please note that PCBUTTS1 is the poster of the above message (the BS
part) using my NickName "Leythos". He posts from the above host, which
you can validate in the Usenet headers, since Microsoft deletes his
posts from their servers due to his lack of ethics, his theft of others
code, and his violations of their Usenet standards.

PCBUTTS1 does not post help unless he can cut/paste it or pilfer it from
another person.

Butts - do you really want me to start following you around Usenet
showing others what you are like, I've stayed out of the 24 group, but
since you're using my Nickname in posts there I'll be more than happy to
follow you there if you keep using it.

--

spam999free@rrohio.com
remove 999 in order to email me

In article <O43gZTzDGHA.336@TK2MSFTNGP14.phx.gbl>, ilovepcbutts1
@withapassion.com says...
> Subject: Re: I thought I had this problem solved
> From: Leythos <ilovepcbutts1@withapassion.com>
> Newsgroups: microsoft.public.windowsxp.basics

NNTP-Posting-Host: ppp-69-237-53-123.dsl.bkfd14.pacbell.net
69.237.53.123

Please note that PCBUTTS1 is the poster of the above message (the BS
part) using my NickName "Leythos". He posts from the above host, which
you can validate in the Usenet headers, since Microsoft deletes his
posts from their servers due to his lack of ethics, his theft of others
code, and his violations of their Usenet standards.

PCBUTTS1 does not post help unless he can cut/paste it or pilfer it from
another person.


--

spam999free@rrohio.com
remove 999 in order to email me