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  #11  
Old 01-05-2006, 03:48 PM
djartsinc
 
Posts: n/a
Default Re: graphics

Yes, I have. They don;t understand the error either. They say the product
should
install on my system, but it does not. So, at this point I don;t know what
else to
do. The message specifys that my hardware does not meet requirements. That
is why I thought that if I could semd the log and scan to microsoft, they
could
better understand what happened. The msdn and visual studio work fine, and
are great products. I am open to any suggestions. I have read the help pages
provided, and they backup what you say, the product should install, but it
doesn't.
Thank you for your patients and help in this. If you find any anwers to this
at
microsoft,please let me know, in the mean time, I will explore the other two
parts of the product.The reason I said resolved, is because I am out of
answers
--
Diana Jean


"Sharon F" wrote:

> On Wed, 4 Jan 2006 16:50:05 -0800, djartsinc wrote:
>
> > I have scans of this error message, also a saved log of the error on my
> > desktop.
> > It would be easier to send these to you or microsoft, rather than try to
> > explain
> > it. I have already explained it as best I can to my knowledge. I am using
> > the msdn
> > and the visual studio and like the product. I just don't use the sql server
> > because
> > of the setup problem. Is there a way for me to send the scans and error loge
> > to
> > to you. Thanks for your patience and willingness to help

>
> Hi, Diana~
> I thought you said you had resolved the issue? Apparently not if you have
> not yet gotten past the error message so that SQL server can be installed.
> Have you tried posting this question to the newsgroup for SQL server yet?
>
> Links for those newsgroups can be found here:
> http://www.microsoft.com/technet/com...erver/sql.mspx
> Several other support sites listed here:
> http://www.microsoft.com/sql/support/default.mspx
>
> Aside: MVPs are users helping other users. We have no association with
> Microsoft other than using their products. I'm not very familiar with SQL
> server but still find the installation error message rather odd. I hope you
> are able to find the solution that you are seeking.
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User
>

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  #12  
Old 01-05-2006, 11:11 PM
Sharon F
 
Posts: n/a
Default Re: graphics

On Thu, 5 Jan 2006 00:44:02 -0800, djartsinc wrote:

> Yes, I have. They don;t understand the error either. They say the product
> should
> install on my system, but it does not. So, at this point I don;t know what
> else to
> do. The message specifys that my hardware does not meet requirements. That
> is why I thought that if I could semd the log and scan to microsoft, they
> could
> better understand what happened. The msdn and visual studio work fine, and
> are great products. I am open to any suggestions. I have read the help pages
> provided, and they backup what you say, the product should install, but it
> doesn't.
> Thank you for your patients and help in this. If you find any anwers to this
> at
> microsoft,please let me know, in the mean time, I will explore the other two
> parts of the product.The reason I said resolved, is because I am out of
> answers


Donna, going back over your thread again I have to question the 86 bit
graphic message. Perhaps this message is not referring to graphics but PC
architecture?

There are currently two common architectures seen - x86 and 64bit. "x86" is
a notation for a set of hardware that can run, at best, a 32-bit operating
system. The newer 64-bit systems are becoming very common in the home and
business place. The 64-bit systems can accomodate 64- and 32-bit operating
systems. The x86 systems cannot run 64-bit based operating systems or
software. You may want to look at that error message again to see if it's
actually referring to architecture rather than graphics?

Also, since you've had no luck here or in the SQL newsgroups, I'm going to
again suggest contacting MS support directly. The links I gave you before
have information for contacting formal MS tech support. The same
information for contacting them should be in with the literature that
accompanied the Enterprise package as well. These are the people that would
want to see and that could make the best use of the saved error information
that you have on hand.

Good luck to you with this. I hope you get it "resolved" (fixed) so that
the product is installed and working.

--
Sharon F
MS-MVP ~ Windows Shell/User
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