Background image that cannot be deleted...HELP!


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  #1  
Old 01-05-2006, 06:34 PM
Magnum99
 
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Default Background image that cannot be deleted...HELP!

While surfing the web I received a message warning of a spyware infection
occurring and was prompted to download and run anti-spyware software. A
banner advising me of the potential infection appeared in the center of the
desktop. After running Microsoft Antisoftware the taskbar notification of
infection stopped appearing and daily runnings of the software show no
further infection but the banner on the desktop does not leave and all
attempts to change the background are without success. The scroll bar in the
display icon is inactive as are the few selections that show. How can I
delete the current and distracting background.


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  #2  
Old 01-05-2006, 06:34 PM
Lisa Y
 
Posts: n/a
Default RE: Background image that cannot be deleted...HELP!

I have the same problem but when I change the "color" the desktop changes
color but the pictures are disabled - need help too!!
Thanks


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  #3  
Old 01-05-2006, 11:11 PM
Malke
 
Posts: n/a
Default Re: Background image that cannot be deleted...HELP!

Magnum99 wrote:

> While surfing the web I received a message warning of a spyware
> infection occurring and was prompted to download and run anti-spyware
> software. A banner advising me of the potential infection appeared in
> the center of the desktop. After running Microsoft Antisoftware the
> taskbar notification of infection stopped appearing and daily runnings
> of the software show no further infection but the banner on the
> desktop does not leave and all attempts to change the background are
> without success. The scroll bar in the
> display icon is inactive as are the few selections that show. How can
> I delete the current and distracting background.


You have a variety of the Smitfraud infection. Start cleaning with Dave
Lipman's tool as per his instructions:

David Lipman's tool -
http://www.ik-cs.com/programs/virtools/SmitFraud.exe

Instructions:
Execute SmitFraud.exe (Note: You must accept the default of C:\McAfee)
Choose Unzip
Choose Close

NOTE: You may have to disable your software firewall or allow WGET.EXE
to go through your firewall to enable WGET.EXE to download the needed
McAfee-related files.

Execute c:\mcafee\clean.bat (or Double-click on 'Clean Link' in c
\mcafee)

A final report in HTML format called C:\mcafee\ScanReport.HTML will be
generated. At the end of the scan, it will be displayed in your browser
(Opera, FireFox or Internet Explorer). It is suggested that you move
the report out of c:\mcafee before performing another scan.
***
If you need more, then here are two other tools with links to removal
information:

Secured2K's SpyAxe, PSGuard, Smitfraud, Sinnaka and Alemod removal tool
(from Mark Brown)
http://secured2k.home.comcast.net/tools/AntiPuper.exe
http://forums.mcafeehelp.com/viewtopic.php?t=65072

noahdfear's SmitFraud and SpyAxe removal tool -
http://noahdfear.geekstogo.com/click...click.php?id=8
References - http://www.bleepingcomputer.com/forums/topic36868.html
http://malwareremoval.com/plog/index...Id=48&blogId=3

For general malware removal:
http://www.elephantboycomputers.com/...moving_Malware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #4  
Old 01-05-2006, 11:11 PM
Sharon F
 
Posts: n/a
Default Re: Background image that cannot be deleted...HELP!

On Thu, 5 Jan 2006 09:22:06 -0800, Magnum99 wrote:

> While surfing the web I received a message warning of a spyware infection
> occurring and was prompted to download and run anti-spyware software. A
> banner advising me of the potential infection appeared in the center of the
> desktop. After running Microsoft Antisoftware the taskbar notification of
> infection stopped appearing and daily runnings of the software show no
> further infection but the banner on the desktop does not leave and all
> attempts to change the background are without success. The scroll bar in the
> display icon is inactive as are the few selections that show. How can I
> delete the current and distracting background.


Try Display Properties> Desktop> Customize Desktop> Web. Uncheck everything
on the web page and hit Apply. Did the banner disappear from the desktop?

--
Sharon F
MS-MVP ~ Windows Shell/User
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  #5  
Old 01-05-2006, 11:12 PM
Magnum99
 
Posts: n/a
Default Re: Background image that cannot be deleted...HELP!

Your solution worked...desktop clean and scroll bar active...Thanks

"Malke" wrote:

> Magnum99 wrote:
>
> > While surfing the web I received a message warning of a spyware
> > infection occurring and was prompted to download and run anti-spyware
> > software. A banner advising me of the potential infection appeared in
> > the center of the desktop. After running Microsoft Antisoftware the
> > taskbar notification of infection stopped appearing and daily runnings
> > of the software show no further infection but the banner on the
> > desktop does not leave and all attempts to change the background are
> > without success. The scroll bar in the
> > display icon is inactive as are the few selections that show. How can
> > I delete the current and distracting background.

>
> You have a variety of the Smitfraud infection. Start cleaning with Dave
> Lipman's tool as per his instructions:
>
> David Lipman's tool -
> http://www.ik-cs.com/programs/virtools/SmitFraud.exe
>
> Instructions:
> Execute SmitFraud.exe (Note: You must accept the default of C:\McAfee)
> Choose Unzip
> Choose Close
>
> NOTE: You may have to disable your software firewall or allow WGET.EXE
> to go through your firewall to enable WGET.EXE to download the needed
> McAfee-related files.
>
> Execute c:\mcafee\clean.bat (or Double-click on 'Clean Link' in c
> \mcafee)
>
> A final report in HTML format called C:\mcafee\ScanReport.HTML will be
> generated. At the end of the scan, it will be displayed in your browser
> (Opera, FireFox or Internet Explorer). It is suggested that you move
> the report out of c:\mcafee before performing another scan.
> ***
> If you need more, then here are two other tools with links to removal
> information:
>
> Secured2K's SpyAxe, PSGuard, Smitfraud, Sinnaka and Alemod removal tool
> (from Mark Brown)
> http://secured2k.home.comcast.net/tools/AntiPuper.exe
> http://forums.mcafeehelp.com/viewtopic.php?t=65072
>
> noahdfear's SmitFraud and SpyAxe removal tool -
> http://noahdfear.geekstogo.com/click...click.php?id=8
> References - http://www.bleepingcomputer.com/forums/topic36868.html
> http://malwareremoval.com/plog/index...Id=48&blogId=3
>
> For general malware removal:
> http://www.elephantboycomputers.com/...moving_Malware
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

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  #6  
Old 01-05-2006, 11:12 PM
Magnum99
 
Posts: n/a
Default RE: Background image that cannot be deleted...HELP!

Lisa you fox...try the solution Malke gave me...it worked immediately...Paul

"Lisa Y" wrote:

> I have the same problem but when I change the "color" the desktop changes
> color but the pictures are disabled - need help too!!
> Thanks
>
>

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  #7  
Old 01-05-2006, 11:12 PM
Magnum99
 
Posts: n/a
Default Re: Background image that cannot be deleted...HELP!

Thanks Sharon I tried those fixes....Malke's solution worked in five
minutes...Paul

"Sharon F" wrote:

> On Thu, 5 Jan 2006 09:22:06 -0800, Magnum99 wrote:
>
> > While surfing the web I received a message warning of a spyware infection
> > occurring and was prompted to download and run anti-spyware software. A
> > banner advising me of the potential infection appeared in the center of the
> > desktop. After running Microsoft Antisoftware the taskbar notification of
> > infection stopped appearing and daily runnings of the software show no
> > further infection but the banner on the desktop does not leave and all
> > attempts to change the background are without success. The scroll bar in the
> > display icon is inactive as are the few selections that show. How can I
> > delete the current and distracting background.

>
> Try Display Properties> Desktop> Customize Desktop> Web. Uncheck everything
> on the web page and hit Apply. Did the banner disappear from the desktop?
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User
>

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Background image that cannot be deleted...HELP!