can't access restricted site help please

I want to check my phone bill, but when I put my username and password in
that is accepted but when I click on calls yet to be billed or anything
there to do with billing another page opens saying the page cannot be
displayed. I don't have a problem with net banking and surely that would be
restricted. I have win.XP, I.e. O.E 6. sp2. I have Norton Internet Security
and thought the firewall with that could be the problem but I have turned
the whole thing off and still can't get that billing site. I called Symantec
before I did turn it off and they gave me a lot of instructions but that
didn't work either. I clear my cookies, temp files etc, I have spybot S & D,
Ad-aware and did have spywareblaster but I turned that off too. I've tried
everything I can think of but I am a novice so maybe there is something I am
not trying. I can access any other site. I have broadband too.
Any help appreciated,
Casey.

possibly a bad link?
HAve you contacted bank or whatever service to see if they are aware of a
problem?
--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"Casey" wrote:

> I want to check my phone bill, but when I put my username and password in
> that is accepted but when I click on calls yet to be billed or anything
> there to do with billing another page opens saying the page cannot be
> displayed. I don't have a problem with net banking and surely that would be
> restricted. I have win.XP, I.e. O.E 6. sp2. I have Norton Internet Security
> and thought the firewall with that could be the problem but I have turned
> the whole thing off and still can't get that billing site. I called Symantec
> before I did turn it off and they gave me a lot of instructions but that
> didn't work either. I clear my cookies, temp files etc, I have spybot S & D,
> Ad-aware and did have spywareblaster but I turned that off too. I've tried
> everything I can think of but I am a novice so maybe there is something I am
> not trying. I can access any other site. I have broadband too.
> Any help appreciated,
> Casey.
>
>
>