OMD <OMD@discussions.microsoft.com> wrote:

>Ron,
>DELL online support indicated that my daughter picked up the netsky.d virus.
> Because of me, her Norton Anti-virus was out of date (Norton 2003). I have
>not reached Symantec yet but suspect that they will not help. I do have a
>current version (Norton 2005) on my home pc.
>
>I suspect that I will need to re-install all of the software that came with
>the DELL Dimension 2350. I have the Windows XP Home Edition CD as well as MS
>Office software that I paid extra for.
>
>Is it just a matter of placing the Windows XP Home Edition CD in the disc
>drive and booting up? Is this how I go about restoring tbe pc?
>
>Should I then download SP2 for XP Home and install it once I can get
>internet connectivity on the machine?
>
>Thanks for all your help. Any other things to ponder would be appreciated
>so much.
>
>"Ron Martell" wrote:

If you have the Windows XP Installation CD (and not a Dell-supplied
"system recovery CD" then all you need to do is to boot the computer
with the CD in the drive and follow the instructions at
http://michaelstevenstech.com/XPrepairinstall.htm


Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

Ron,
How do I tell if it is an "Installation CD" vs. a "system recovery" CD?
What I thought was an Installation Windows XP CD did not work when I tried it
in the disk drive during bootup. I pressed to F12 function key at the DELL
screen and verified that it was to boot from the disc drive. The disc drive
light lit up, but nothing occurred. It keeps showing the winlogon.exe error
message along with the services.exe error. Do I need a bootup disk like with
Windows 95/98 for XP?

It just will NOT boot up in either Safe Mode or normal mode.

"Ron Martell" wrote:

> OMD <OMD@discussions.microsoft.com> wrote:
>
> >Ron,
> >DELL online support indicated that my daughter picked up the netsky.d virus.
> > Because of me, her Norton Anti-virus was out of date (Norton 2003). I have
> >not reached Symantec yet but suspect that they will not help. I do have a
> >current version (Norton 2005) on my home pc.
> >
> >I suspect that I will need to re-install all of the software that came with
> >the DELL Dimension 2350. I have the Windows XP Home Edition CD as well as MS
> >Office software that I paid extra for.
> >
> >Is it just a matter of placing the Windows XP Home Edition CD in the disc
> >drive and booting up? Is this how I go about restoring tbe pc?
> >
> >Should I then download SP2 for XP Home and install it once I can get
> >internet connectivity on the machine?
> >
> >Thanks for all your help. Any other things to ponder would be appreciated
> >so much.
> >
> >"Ron Martell" wrote:
>
> If you have the Windows XP Installation CD (and not a Dell-supplied
> "system recovery CD" then all you need to do is to boot the computer
> with the CD in the drive and follow the instructions at
> http://michaelstevenstech.com/XPrepairinstall.htm
>
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP (1997 - 2006)
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
>

Ron,
Disredard my questions about what CD I have. I found the "correct"
operating system reinstallation CD. MY BAD :>{

Re-installation seems to have worked. I'm going out tomorrow and buying the
newest version of Norton Antivirus. I also ordered the SP2 CD from the MS
webpage. When that baby gets here, I will be applying that. I have printed
out instructions for doing so from the MS webpage.

Thanks to all who offered assistance. I now know how little I know about
windows.
Thanks Again!!!

"OMD" wrote:

> Ron,
> How do I tell if it is an "Installation CD" vs. a "system recovery" CD?
> What I thought was an Installation Windows XP CD did not work when I tried it
> in the disk drive during bootup. I pressed to F12 function key at the DELL
> screen and verified that it was to boot from the disc drive. The disc drive
> light lit up, but nothing occurred. It keeps showing the winlogon.exe error
> message along with the services.exe error. Do I need a bootup disk like with
> Windows 95/98 for XP?
>
> It just will NOT boot up in either Safe Mode or normal mode.
>
> "Ron Martell" wrote:
>
> > OMD <OMD@discussions.microsoft.com> wrote:
> >
> > >Ron,
> > >DELL online support indicated that my daughter picked up the netsky.d virus.
> > > Because of me, her Norton Anti-virus was out of date (Norton 2003). I have
> > >not reached Symantec yet but suspect that they will not help. I do have a
> > >current version (Norton 2005) on my home pc.
> > >
> > >I suspect that I will need to re-install all of the software that came with
> > >the DELL Dimension 2350. I have the Windows XP Home Edition CD as well as MS
> > >Office software that I paid extra for.
> > >
> > >Is it just a matter of placing the Windows XP Home Edition CD in the disc
> > >drive and booting up? Is this how I go about restoring tbe pc?
> > >
> > >Should I then download SP2 for XP Home and install it once I can get
> > >internet connectivity on the machine?
> > >
> > >Thanks for all your help. Any other things to ponder would be appreciated
> > >so much.
> > >
> > >"Ron Martell" wrote:
> >
> > If you have the Windows XP Installation CD (and not a Dell-supplied
> > "system recovery CD" then all you need to do is to boot the computer
> > with the CD in the drive and follow the instructions at
> > http://michaelstevenstech.com/XPrepairinstall.htm
> >
> >
> > Good luck
> >
> > Ron Martell Duncan B.C. Canada
> > --
> > Microsoft MVP (1997 - 2006)
> > On-Line Help Computer Service
> > http://onlinehelp.bc.ca
> >