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Bought my 81-yr-old Dad a basic Dell Dimension 2400 last year and got free
Dell color photoprinter. All was working great. But now it doesn't print e-mail or WordPerfect jobs other stuff till he turns the computer off and then on again. When he turns the computer on, the printer spits out the print job (usually). Any ideas? I am trying to diagnose this long distance over the phone. He probably clicked on something that he has forgotten about or didn't realize the consequence of. Thanks. -- TerpFan |
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#2
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I would remove the printer then reboot the system with the printer plugged in
and turned on. Windows 200/XP should detect the printer and reinstall by itself (it may ask for the driver disk). Sometimes Windows tries to be smart if you install the printer manually after the operating system loads it will then install it's own second copy of the printer upon the next reboot where the printer is turned on. Hope this helps. John. "Carol" wrote: > Bought my 81-yr-old Dad a basic Dell Dimension 2400 last year and got free > Dell color photoprinter. All was working great. But now it doesn't print > e-mail or WordPerfect jobs other stuff till he turns the computer off and > then on again. When he turns the computer on, the printer spits out the > print job (usually). Any ideas? I am trying to diagnose this long distance > over the phone. He probably clicked on something that he has forgotten about > or didn't realize the consequence of. Thanks. > -- > TerpFan |
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