Symantec Error


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  #1  
Old 01-05-2006, 02:01 AM
Rainy
 
Posts: n/a
Default Symantec Error


this is the error I've received on a couple of occassions.. This time I was trying to install a screensaver.. The path mentioned in the error does not exist.. If I click ignor the error goes away.. any help appreciated... thanks Rainy
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  #2  
Old 01-05-2006, 02:01 AM
Rick \Nutcase\ Rogers
 
Posts: n/a
Default Re: Symantec Error

Hi Rainy,

From Symantec support:

<quote>

Error "S32evnt1.dll. An installable Virtual Device Driver failed DLL
initialization"

Situation: When you start the computer, you see an error message similar to
"<Path>\ S32evnt1.dll. An installable Virtual Device Driver failed DLL
initialization."

Solution: To fix the problem, edit the registry and restart the computer.
Then, update the Symevent files and restart the computer again.

Follow the directions for your version of Windows:

To edit the Windows XP registry
On the Windows taskbar, click Start > Run.
In the Run dialog box, type regedit, and then click OK.
Go to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\VirtualDeviceDrivers

In the right pane, delete the VDD value.
In the left pane, right-click the VirtualDeviceDrivers key, and then click
New > Multi-String Value.
Type VDD for the name of the new value.
Exit the Registry Editor.
Restart the computer.

<end>

http://service1.symantec.com/SUPPORT...= bar_sch_nam

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Rainy" <rainydays38@sweetwrapz.net> wrote in message
news:OCEcf.317225$084.199134@attbi_s22...

this is the error I've received on a couple of occassions.. This time I was
trying to install a screensaver.. The path mentioned in the error does not
exist.. If I click ignor the error goes away.. any help appreciated...
thanks Rainy


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  #3  
Old 01-05-2006, 02:01 AM
Sharon F
 
Posts: n/a
Default Re: Symantec Error

On Thu, 10 Nov 2005 09:43:10 GMT, Rainy wrote:

> this is the error I've received on a couple of occassions.. This time I
> was trying to install a screensaver.. The path mentioned in the error
> does not exist.. If I click ignor the error goes away.. any help
> appreciated... thanks Rainy


Some thoughts:
1. 16 bit Subsystem is for running 16 bit programs: These are usually older
programs. XP is designed for 32 bit programs but provides backwards
compatibility for 16 bit. XP doesn't use virtual device drivers (*.vxd
files) but older programs do so it tries to accommodate them. *Most* 16 bit
programs do well with the subsystem but some do not. Unless the program is
mission critical, my inclination is to skip it and use something more
updated on XP.

NOTE: Sometimes you have a nice 32 bit program you're trying to install but
its installer is 16 bit and causes these silly errors. If the error is
serious enough and there is no workaround, you may not be able to get that
program installed on an XP system.

2. Having an attempted install of a screensaver touch the files of my
antivirus program would make me nervous. Screensaver files are a common
mechanism for delivering viruses. Lots of people love screensavers and are
willing to install them, tuck a bit of devious code inside... the target
system becomes infected. Many viruses purposefully disable antivirus
programs to avoid detection. Most antivirus programs have closed off that
avenue of attack but an old virus (likely to show up in an older
screensaver that is being passed around) will still try to accomplish this.

3. Symantec..... reminds me of that poem about the little girl with the
curl in the middle of her forehead: When she was good, she was very very
good. When she was bad, she was horrid. In other words, when Symantec
products work, they're wonderful. When they break or have broken parts,
they can be your worst nightmare.

So anyhow, I went searching around on Google for that error message. I
found some discussions in various forums where other people had the same
problem that you described. Their discussions led me to...

An knowledge base article from Symantec with that exact error message:
http://service1.symantec.com/SUPPORT...= bar_sch_nam

There is a link at the bottom of that article that tells how to update the
Symevent files.

Apparently this error has been a weakness in this portion of Symantec's
software for some time. There are references in this trail from Win98 all
the way up to XP and Symantec's a/v version 9.... In #2 above, I mentioned
being nervous about an install invoking an error from my antivirus but in
this case the error event may be "status quo" and characteristic of
Symantec instead of being a problem with the new software install.

For good measure, an article from the Microsoft Knowledge Base:
Virtual Device Driver Error Message in 16-Bit MS-DOS Subsystem
http://support.microsoft.com/kb/254914/EN-US/

--
Sharon F
MS-MVP ~ Windows Shell/User
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  #4  
Old 01-05-2006, 02:01 AM
Rainy
 
Posts: n/a
Default Re: Symantec Error

Hi Sharon and Rick.. if Windows XP is not designed for 16 bit programs..
then I don't need the screensaver..and I appreciate both yours and Rick's
response... but I'm not sure I would like to edit the registry to make
windows xp do something it was not designed to do.. I apologize for not
googling before I posted my problem.. I decided to do this in the wee hours
of the morning.. so I wasn't thinking very coherently...

The screensaver installation did not touch the files of my antivirus
program... like I said the path C Program files Symantec does not exist. I
use AVG for my antivirus and I am very comfortable with it..unlike the way I
feel when Symantec is guarding the door.. Symantec has let a few nasties
come through... However I do have a Norton's product.. Windoc... so maybe
that is why it gave the error from Symantec.

One other thing about Screensavers.. I have gotten a lot of very cool
screensavers from Wincustomize and I trust them.. there have been times I
have gone elsewhere to find a screensaver and it comes bundled in a
transportation program.. the minute I see that.. I cancel it.. I don't want
any junk on my system that I don't invite.

Thanks Sharon and Rick... Rainy

ps. one question I would like answered please, is why the error gave a false
path?



"Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
news:uQ7$IHf5FHA.2192@TK2MSFTNGP14.phx.gbl...
> On Thu, 10 Nov 2005 09:43:10 GMT, Rainy wrote:
>
>> this is the error I've received on a couple of occassions.. This time I
>> was trying to install a screensaver.. The path mentioned in the error
>> does not exist.. If I click ignor the error goes away.. any help
>> appreciated... thanks Rainy

>
> Some thoughts:
> 1. 16 bit Subsystem is for running 16 bit programs: These are usually
> older
> programs. XP is designed for 32 bit programs but provides backwards
> compatibility for 16 bit. XP doesn't use virtual device drivers (*.vxd
> files) but older programs do so it tries to accommodate them. *Most* 16
> bit
> programs do well with the subsystem but some do not. Unless the program is
> mission critical, my inclination is to skip it and use something more
> updated on XP.
>
> NOTE: Sometimes you have a nice 32 bit program you're trying to install
> but
> its installer is 16 bit and causes these silly errors. If the error is
> serious enough and there is no workaround, you may not be able to get that
> program installed on an XP system.
>
> 2. Having an attempted install of a screensaver touch the files of my
> antivirus program would make me nervous. Screensaver files are a common
> mechanism for delivering viruses. Lots of people love screensavers and are
> willing to install them, tuck a bit of devious code inside... the target
> system becomes infected. Many viruses purposefully disable antivirus
> programs to avoid detection. Most antivirus programs have closed off that
> avenue of attack but an old virus (likely to show up in an older
> screensaver that is being passed around) will still try to accomplish
> this.
>
> 3. Symantec..... reminds me of that poem about the little girl with the
> curl in the middle of her forehead: When she was good, she was very very
> good. When she was bad, she was horrid. In other words, when Symantec
> products work, they're wonderful. When they break or have broken parts,
> they can be your worst nightmare.
>
> So anyhow, I went searching around on Google for that error message. I
> found some discussions in various forums where other people had the same
> problem that you described. Their discussions led me to...
>
> An knowledge base article from Symantec with that exact error message:
> http://service1.symantec.com/SUPPORT...= bar_sch_nam
>
> There is a link at the bottom of that article that tells how to update the
> Symevent files.
>
> Apparently this error has been a weakness in this portion of Symantec's
> software for some time. There are references in this trail from Win98 all
> the way up to XP and Symantec's a/v version 9.... In #2 above, I mentioned
> being nervous about an install invoking an error from my antivirus but in
> this case the error event may be "status quo" and characteristic of
> Symantec instead of being a problem with the new software install.
>
> For good measure, an article from the Microsoft Knowledge Base:
> Virtual Device Driver Error Message in 16-Bit MS-DOS Subsystem
> http://support.microsoft.com/kb/254914/EN-US/
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User



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  #5  
Old 01-05-2006, 02:01 AM
Sharon F
 
Posts: n/a
Default Re: Symantec Error

On Thu, 10 Nov 2005 15:24:50 GMT, Rainy wrote:

> ps. one question I would like answered please, is why the error gave a false
> path?


I think the answer to that question is somewhere in here:
> like I said the path C Program files Symantec does not exist. I
> use AVG for my antivirus and I am very comfortable with it..unlike the way I
> feel when Symantec is guarding the door.. Symantec has let a few nasties
> come through... However I do have a Norton's product.. Windoc... so maybe
> that is why it gave the error from Symantec.


It's been several years since I've used Symantec products but I believe
"symevent" is tied into their Live Update or maybe just system
notifications from Norton products. If not used by the software you have
installed (apparently not since you don't have the file), it may just be a
reference in the registry that is added "just in case" there's a "full
suite" install. A "one size fits all" registry entry, if you will -- There
if you need it. Doing no harm if it isn't.

--
Sharon F
MS-MVP ~ Windows Shell/User
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  #6  
Old 01-05-2006, 02:01 AM
Rainy
 
Posts: n/a
Default Re: Symantec Error

thanks Sharon... I always appreciate your input... I think I am going to use
that error as a good error.. a warning that the program or whatever is not
one compatible... thanks.. Rainy
"Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
news:ugiGGjj5FHA.2600@tk2msftngp13.phx.gbl...
> On Thu, 10 Nov 2005 15:24:50 GMT, Rainy wrote:
>
>> ps. one question I would like answered please, is why the error gave a
>> false
>> path?

>
> I think the answer to that question is somewhere in here:
>> like I said the path C Program files Symantec does not exist. I
>> use AVG for my antivirus and I am very comfortable with it..unlike the
>> way I
>> feel when Symantec is guarding the door.. Symantec has let a few
>> nasties
>> come through... However I do have a Norton's product.. Windoc... so maybe
>> that is why it gave the error from Symantec.

>
> It's been several years since I've used Symantec products but I believe
> "symevent" is tied into their Live Update or maybe just system
> notifications from Norton products. If not used by the software you have
> installed (apparently not since you don't have the file), it may just be a
> reference in the registry that is added "just in case" there's a "full
> suite" install. A "one size fits all" registry entry, if you will -- There
> if you need it. Doing no harm if it isn't.
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User



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Symantec Error