|
#1
|
|||
|
|||
|
Hello - I have WIN XP HOME - On MY screen name from the desktop I can sign
into IN Explorer - From My HUSBAND's screen name, I get MCROSOFT VISUAL C++ RUNTIME LIBRARY RUNTime Error C:\Program Files\InternetExplorer\:iexplore.exe The application has requesteed the runtime to terminate in an unusual way. Please conact the application's support team for more information. Does anyone know WHY this happend ONLY in ONE screen sign-on and none otheres in WIN XP?? THANKS!!! |
|
#2
|
|||
|
|||
|
Linda,
Do you have Google Toolbar installed? If so, try uninstalling and then reinstalling it. See the link below for futher diagnosis: After installing the Toolbar, I receive a Runtime error when I try to open Internet Explorer. http://www.google.com/support/toolba...4036&topic=923 Additional note - Posted by Jon Kennedy: Lately, it seems the biggest culprit in this error is the Google Toolbar. Uninstall/reinstall it is the usual fix. Problem is probably with the new version that came out of beta in the last few weeks. Help Google figure out the cause of this common problem - from Google Toolbar Support: For your advanced users, we'd be extremely appreciative of any memory dumps they could provide to us on any of these Toolbar attributed crashes. Here's how: To do so, please open and use Internet Explorer (IE) in a special diagnostic mode. Once this error reproduces itself, IE will then create a memory dump file. Please attach this memory dump file to your reply. Here's the details: Open IE with the diagnostic tool: 1. Please close all other instances of Internet Explorer. 2. Open a command prompt by clicking the Start button, > "Run," > type "cmd" and press Enter. 3. Navigate to the folder that IE is installed in. For example, if you've installed IE on your C: drive, type the following and press Enter: "cd C:\Program Files\Internet Explorer\" (Without quotes). 4. Once you've navigated to the Internet Explorer folder, type the following command (without quotes): " ntsd -g iexplore.exe " 5. This will launch IE in s special diagnostic mode. (Note: please do not close the command dialog window, we will need to use this window again later). 6. If IE crashes, click "Yes" or "OK" to the crash window. 7. Next, switch back to the command dialog window, and type the following (without quotes): " .dump c:\dump.dmp " (Please note the initial dot before "dump") 8. Finally, please send us the file named "dump.dmp" directly under the C:\ drive. For non advanced users, simply instruct them to uninstall and reinstall the latest version of the Google Toolbar from http://toolbar.google.com. Details: Some users have reported that uninstalling the Google Toolbar, and reinstalling the latest version resolves this difficulty. Instructions for the Microsoft Internet Explorer and Mozilla Firefox browsers appear below: MICROSOFT INTERNET EXPLORER 1. Select "Settings" from the Windows "Start" menu. 2. Click on "Control Panel" and then "Add or Remove Programs." 3. Select "Google Toolbar for IE" and click the "Remove" button. 4. Once the Toolbar is uninstalled, please close all Microsoft Internet Explorer windows. Then, reinstall the Google Toolbar by visiting http://toolbar.google.com MOZILLA FIREFOX 1. Click "Tools" at the top of your browser window. 2. Select "Extensions." 3. Select "Google Toolbar for Firefox" and click "Uninstall." 4. Close all Firefox windows. 5. Open a Mozilla Firefox window and visit http://toolbar.google.com If users experience this difficulty after installing the latest version of the Toolbar, please have them contact us directly. We appreciate your assistance, and look forward to your reply. Regards, The Google Team If Google Toolbar is not the cause.... This may be caused by spyware/malware that's gotten installed on your system. Use Ad-Aware, MSAS and/or Spybot Search & Destroy to remove it. Microsoft Anti-Spyware (beta) http://www.microsoft.com/athome/secu...e/default.mspx Ad-Aware: http://www.lavasoftusa.com/ Spybot: http://www.safer-networking.org/en/index.html Good sites on how to install and use Spybot - http://www.safer-networking.org/en/tutorial/index.html http://tomcoyote.com/SPYBOT/index1.php Also download a winsock repair tool, to have just in case cleaning up anything found breaks it - Winsock repair tools: LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip Winsock2 Fix- Win98, ME http://www.bu.edu/pcsc/internetaccess/winsock2fix.html LavaSoft- all versions of Windows- http://digital-solutions.co.uk/lavasoft/whndnfix.zip More information here: http://www.spywareinfo.com/ http://inetexplorer.mvps.org/Darnit.html http://www.doxdesk.com/parasite/ - runs a little script when loading page to check for common parasites If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing section, uncheck "Enable third-party browser extensions", click Apply, click Okay, reboot. If that solves your problem, then more troubleshooting is needed to find out exactly which program, or Browser Helper Object (BHO) is causing this problem. You don't want to leave it at that, as some BHOs are useful or necessary - like Adobe Acrobat for reading .pdf files or an essential component of Norton AV. Get BHODemon - http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs. Disable all items, and then gradually replace one or two at a time to narrow down the culprit. Or if you have IE 6 SP-2 you can do this within the browser: How to manage Internet Explorer add-ons in Windows XP Service Pack 2 http://support.microsoft.com/default...b;en-us;883256 If all the above fails, then the problem could be something new that the spyware cleaners above don't have in their databases yet. In that case.... HijackThis direct download: http://www.spywareinfo.com/~merijn/files/hijackthis.zip Tutorial on how to use HijackThis: http://www.spywareinfo.com/~merijn/htlogtutorial.html Then post it's output log to the forum here for analysis and feedback by the parasite experts: http://www.spywareinfo.com/forums/ Or the other HijackThis Logs forums listed here: http://www.spywareinfo.com/~merijn/forums.html Or try this program to get some of the most nasty malware: CWShredder direct download: http://aumha.org/downloads/cwshredder.zip An alternate resource for all of this and more: http://www.aumha.org/secure.htm -- Ramesh, Microsoft MVP Windows XP Shell/User Windows XP Troubleshooting http://www.winhelponline.com "Linda" <Linda@discussions.microsoft.com> wrote in message news:9FB2CFE8-BE32-4CA9-B7CA-D96D2AA94913@microsoft.com... Hello - I have WIN XP HOME - On MY screen name from the desktop I can sign into IN Explorer - From My HUSBAND's screen name, I get MCROSOFT VISUAL C++ RUNTIME LIBRARY RUNTime Error C:\Program Files\InternetExplorer\:iexplore.exe The application has requesteed the runtime to terminate in an unusual way. Please conact the application's support team for more information. Does anyone know WHY this happend ONLY in ONE screen sign-on and none otheres in WIN XP?? THANKS!!! |
|
#3
|
|||
|
|||
|
YES - problem WAS GOOGLE!!!!! Thanks for your helpand HAPPY HOLIDAYS. Linda "Linda" wrote: > Hello - I have WIN XP HOME - On MY screen name from the desktop I can sign > into IN Explorer - From My HUSBAND's screen name, I get MCROSOFT VISUAL C++ > RUNTIME LIBRARY > RUNTime Error > C:\Program Files\InternetExplorer\:iexplore.exe > The application has requesteed the runtime to terminate in an unusual way. > Please conact the application's support team for more information. Does > anyone know WHY this happend ONLY in ONE screen sign-on and none otheres in > WIN XP?? THANKS!!! |
|
#4
|
|||
|
|||
|
You're welcome Linda.
-- Ramesh, Microsoft MVP Windows XP Shell/User Windows XP Troubleshooting http://www.winhelponline.com "Linda" <Linda@discussions.microsoft.com> wrote in message news:F6BF4CF1-6D5E-449A-A2A6-FB5F1B3CCDB8@microsoft.com... YES - problem WAS GOOGLE!!!!! Thanks for your helpand HAPPY HOLIDAYS. Linda "Linda" wrote: > Hello - I have WIN XP HOME - On MY screen name from the desktop I can sign > into IN Explorer - From My HUSBAND's screen name, I get MCROSOFT VISUAL > C++ > RUNTIME LIBRARY > RUNTime Error > C:\Program Files\InternetExplorer\:iexplore.exe > The application has requesteed the runtime to terminate in an unusual way. > Please conact the application's support team for more information. Does > anyone know WHY this happend ONLY in ONE screen sign-on and none otheres > in > WIN XP?? THANKS!!! |
![]() |
| Thread Tools | Search this Thread |
| Display Modes | |
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Dim screen, no progress on bar 60 seconds, then normal boot | Jeff | Windows XP Help and Support | 0 | 01-05-2006 11:14 PM |
| problem with streaming vids on windows media player | mikelow!! | Internet Explorer 6 | 2 | 01-05-2006 04:25 PM |
| Screen Blanks when opening explorer | Breadfan | Windows XP Help and Support | 0 | 01-05-2006 02:47 AM |
| Explorer looses folder pane & switches to full screen when folder | Prof Len | Windows XP Help and Support | 0 | 01-05-2006 02:47 AM |
| Internet explorer failure, Falla del internet explorer | Ongay | Windows XP Help and Support | 2 | 01-05-2006 02:40 AM |