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#1
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I changed the configuration of my PC, eliminating a harddrive and
re-installed XP and all my programs because I guess the wizard isn't smart enough to reinstall my programs too. The system was reconfigured with a larger harddrive for E and F; Can D are partitions and the same harddrive as before the config change. Well I found the the transfer wizard wouldn't work at all until I upgraded to SP2 - that is a bug. So after working around that bug I found another huge bug. Since I changed the configuration it appears that the wizard is looking to put something somewhere yet can't quite figure out where. So, instead of popping up a message that it can't find such and such and then allow me to maybe continue or even point it where such and such might be, but NO, it just aborts the process!!! The message "The wizard encountered an error OK" is a lazy peice of workmanship. So tough cookies because the wizard isn't going to tell you how or why the error was encountered. I need to get the PST file out of there as I am now missing over 3 months of emails. Is there a way to get this worthless wizard to keep running short of putting the old smaller harddrive in which has since been formatted and being used in another system? I quantify my statements with the fact that I was a senior product tester STE III at MS for over 5 years. |
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#2
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drumz wrote:
> I changed the configuration of my PC, eliminating a harddrive and > re-installed XP and all my programs because I guess the wizard > isn't smart enough to reinstall my programs too. No - it was never intended to do that. It is called the "Files and Settings Wizard" - not the "Applications, Files and Settings Wizard". > The system was reconfigured with a larger harddrive for E and F; > C and D are partitions and the same harddrive as before the > config change. Doesn't matter if the drive configuration is the same to the Files and Settings Transfer wizard. > Well I found the the transfer wizard wouldn't work at all until I > upgraded to SP2 - that is a bug. That is not a bug. That is more likely a lack of understanding how the FAST wizard works and the concept of "versions". It is possible that you exported your profile using one version of FAST and needed to use the same version of FAST to import with. > So after working around that bug I > found another huge bug. Since I changed the configuration it > appears that the wizard is looking to put something somewhere yet > can't quite figure out where. What leads you to this conclusion? Did you install *all* of the applications you had before? Doesn't matter WHERE you installed them - just that you installed them and they are the same version (or use the same settings and put them in the same place in your profile.) > So, instead of popping up a message > that it can't find such and such and then allow me to maybe > continue or even point it where such and such might be, but NO, it > just aborts the process!!! The message "The wizard encountered an > error OK" is a lazy peice of workmanship. So tough cookies because > the wizard isn't going to tell you how or why the error was > encountered. So you are assuming you know why the error occurred but then go on to say that you don't know why the error occurred because the application did not tell you.. Confusing to say the least. > I need to get the PST file out of there as I am now missing over 3 > months of emails. You did backup your files with methods other than the files and setting wizard regularly before this - right? Pull your PST file from you last backup. > Is there a way to get this worthless wizard to keep running short > of putting the old smaller harddrive in which has since been > formatted and being used in another system? Hmmm.. Something about tools. You have to be able to use the tools. Something my grandfather used to say comes to mind about tools and those that use them.. But you've probably heard it. heh > I quantify my statements with the fact that I was a senior product > tester STE III at MS for over 5 years. "was"...? ------------ The general gist of what I am reading is that you assumed this tool did things that it did not advertise and you did little to no research before trying to use something you do not understand - not did you do any research after you started having trouble. The best way to use the FAST wizard that I have found is from the CD. This is so that you are insured you are using the same version for both the export and import of the files and settings. I would have suggested that you should have used some imaging product (like Norton Ghost) to backup your configuration completely before you changed the hard drive.. Then if you changed more than that - a simple repair installation would have fixed that up. Not to mention that the one thing you explicitly complain about (PST file) - you should be able to restore from your regular backups - or should have thought about backing up separately before such a major change. Put more succinctly - I do not see a basis for your complaints. If you were a "product tester" for any software - you should have known the procedures for properly using a piece of software - of which one is to attempt to understand the software before you jump in and the other is "backup your system in a known fashion" - since you have no idea what might happen using this piece of software. I have used the FAST wizard hundreds if not thousands of times to go from and to various configurations.. The only trouble I have had with it were versioning problems - which can be gotten around using the CD to do the transfers. -- Shenan Stanley -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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#3
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I feel so terrible now because I didn't spend half my life pouring over the
documentation, my bad. Shenan, are you paid to support this crap? I said I worked at M$ because I'm aware of how they operate. I am in amuch better place now (my choice, I left M$) giving people their money's worth not repackaging someoine elses crap and call it gold. The product that I guess I didn't read up on is buggy and you are an apologist. If I was to spend half the time reading the documentation as you suggest that is continually re-invented and or updated, then I think it would be a full time job! There are basic things that should work and this one doesn't. I do have backups but thast was not the point. The point is M$ pushes stuff that is incomplete saying it is the end-all. The FAST (oh how cute - like the Clean Air program - nice name but has nothing to do with the real meaning of the word) should know what version it is running. Now Shenan, please wipe that brown stuff off your nose and try to be helpful instead of an apologist corporate nome! I'm going to a forum that actually tries to help rather than apologize and blame the poor suckers that use the crap! "Shenan Stanley" wrote: > drumz wrote: > > I changed the configuration of my PC, eliminating a harddrive and > > re-installed XP and all my programs because I guess the wizard > > isn't smart enough to reinstall my programs too. > > No - it was never intended to do that. It is called the "Files and Settings > Wizard" - not the "Applications, Files and Settings Wizard". Also called a wizard implying vast knowledge > > > The system was reconfigured with a larger harddrive for E and F; > > C and D are partitions and the same harddrive as before the > > config change. > > Doesn't matter if the drive configuration is the same to the Files and > Settings Transfer wizard. Then why won't it say what the problem is??? > > Well I found the the transfer wizard wouldn't work at all until I > > upgraded to SP2 - that is a bug. > > That is not a bug. That is more likely a lack of understanding how the FAST > wizard works and the concept of "versions". It is possible that you > exported your profile using one version of FAST and needed to use the same > version of FAST to import with. A bug since it doesn't "know" what version it is > > > So after working around that bug I > > found another huge bug. Since I changed the configuration it > > appears that the wizard is looking to put something somewhere yet > > can't quite figure out where. > > What leads you to this conclusion? Did you install *all* of the > applications you had before? Doesn't matter WHERE you installed them - just > that you installed them and they are the same version (or use the same > settings and put them in the same place in your profile.) > > > So, instead of popping up a message > > that it can't find such and such and then allow me to maybe > > continue or even point it where such and such might be, but NO, it > > just aborts the process!!! The message "The wizard encountered an > > error OK" is a lazy peice of workmanship. So tough cookies because > > the wizard isn't going to tell you how or why the error was > > encountered. > > So you are assuming you know why the error occurred but then go on to say > that you don't know why the error occurred because the application did not > tell you.. Confusing to say the least. And so what am I supposed to do be thankful that it has confused me and that I shouldn't darer try to say what I think might be wrong? Again, I have been using this M$ crap for years an know its idiosyncrasies, so an educated guess. > > I need to get the PST file out of there as I am now missing over 3 > > months of emails. > > You did backup your files with methods other than the files and setting > wizard regularly before this - right? Pull your PST file from you last > backup. Nobody needs your condescending BS, except your close friends maybe, oops I said close friends when obviously that's incorrect, sorry. > > Is there a way to get this worthless wizard to keep running short > > of putting the old smaller harddrive in which has since been > > formatted and being used in another system? > > Hmmm.. Something about tools. You have to be able to use the tools. > Something my grandfather used to say comes to mind about tools and those > that use them.. But you've probably heard it. heh You mean you are actually derived from a human? Wow, pretty cool and did Gramps tell you that some tools don't really work as intended? > > I quantify my statements with the fact that I was a senior product > > tester STE III at MS for over 5 years. > > "was"...? > And never will > ------------ > > The general gist of what I am reading is that you assumed this tool did > things that it did not advertise and you did little to no research before > trying to use something you do not understand - not did you do any research > after you started having trouble. > > The best way to use the FAST wizard that I have found is from the CD. This > is so that you are insured you are using the same version for both the > export and import of the files and settings. > > I would have suggested that you should have used some imaging product (like > Norton Ghost) to backup your configuration completely before you changed the > hard drive.. Then if you changed more than that - a simple repair > installation would have fixed that up. Not to mention that the one thing > you explicitly complain about (PST file) - you should be able to restore > from your regular backups - or should have thought about backing up > separately before such a major change. > > Put more succinctly - I do not see a basis for your complaints. If you were > a "product tester" for any software - you should have known the procedures > for properly using a piece of software - of which one is to attempt to > understand the software before you jump in and the other is "backup your > system in a known fashion" - since you have no idea what might happen using > this piece of software. > > I have used the FAST wizard hundreds if not thousands of times to go from > and to various configurations.. The only trouble I have had with it were > versioning problems - which can be gotten around using the CD to do the > transfers. > > -- > Shenan Stanley > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html ESAD > > |
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#4
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drumz wrote:
> I feel so terrible now because I didn't spend half my life pouring > over the documentation, my bad. > Shenan, are you paid to support this crap? > I said I worked at M$ because I'm aware of how they operate. I am > in amuch better place now (my choice, I left M$) giving people > their money's worth not repackaging someoine elses crap and call it > gold. The product that I guess I didn't read up on is buggy and you > are an apologist. If I was to spend half the time reading the > documentation as you suggest that is continually re-invented and or > updated, then I think it would be a full time job! There are basic > things that should work and this one doesn't. I do have backups but > thast was not the point. The point is M$ pushes stuff that is > incomplete saying it is the end-all. The FAST (oh how cute - like > the Clean Air program - nice name but has nothing to do with the > real meaning of the word) should know what version it is running. > Now Shenan, please wipe that brown stuff off your nose and try to > be helpful instead of an apologist corporate nome! > I'm going to a forum that actually tries to help rather than > apologize and blame the poor suckers that use the crap! There was nothing in your original post to be helpful with, actually. It was you - complaining - about something you thought should be mor than it was ever advertised to be. *You* decided to complain about something *you* didn't bother looking into when *you* should have known better given the information *you* privided. In my opinion - you had no point - and I provided assistance in as much as I could given what you have.. You shoulda/woulda/coulda - but didn't. You should have backups to remedy this situation. You should be able to copy your PST from the last backup or from the old hard drive. You could have been performing periodic backups so that in case something like this ever happened - a just in case thing. My question is - did you? As for me being an apologist - only to you. I'm sorry you didn't RTFM. As for me being a brown nose to anyone.. hah That's laughable. My last bit of advice to you is to learn to use the search engines out there to look into things you do not understand before you decide to try them. I have never seen Microsoft "push" F.A.S.T. like it was the "end-all be-all" - it is a tool.. And like any tool one attempts to use - they should understand its purpose and uses before attempting to use it in their situation. -- Shenan Stanley -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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